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To put an external conversation on-hold and answer a second external incoming call:
•
Press R and wait for the dial tone. The external user will hear the on-hold music and announcement.
•
Dial 9. This will switch the conversation to the other external call.
Press 2F and press F16 to switch from one conversation to another.
Press R twice to shut down the active conversation and pick up the call on hold.
Hang up the handset to hang up the active call: the dial line will be freed and the local line on-hold will call
back.
6.5 PUTTING AN EXTERNAL CALL ON-HOLD TO MAKE ANOTHER EXTERNAL CALL
You can put an external conversation on-hold and make a second external call.
You can also switch between conversations, i.e. speak with one caller and kept the other caller on-hold.
To put an external conversation on-hold and make a second external call:
•
Press the function button associated to the external line or if the external line is not associated to one of
the programmable function buttons:
•
Select the line to be used for the call by dialling.
0
for any available line
81 ÷ 86
for line 1 ÷ 6
87 ÷ 89
for basic interface 1 ÷ 3
74
for basic interface 4
80
for any available private line.
•
Press R and wait for the dial tone. The external user will hear the on-hold music and announcement.
•
Wait and proceed as follows according to the reply:
A: Dial the number to be called when your hear the dial tone. The fi rst digit must be entered within 10
seconds after which the telephone will be encapsulated and the line on-hold will call back.
B: If you hear a deterrent tone, it means that the extension is not authorised to external calls. Hang up.
The line on-hold will call back.
C: If you hear the message Line not available, it means all lines are busy. Hang up. The line on-hold will
call back.
Press 2F and press F16 to switch from one conversation to another.
Press R twice to shut down the active conversation and pick up the call on hold.
Hang up the handset to hang up the active call: the dial line will be freed and the local line on-hold will call
back.
6.6 PUTTING AN EXTERNAL CALL ON-HOLD TO MAKE AN INTERNAL CALL
You can put an external conversation on-hold and make a second internal call. To make an internal call while
an external conversation is in progress:
•
Press the function button associated to the extension. The external line will be put on hold and the call will
be forwarded to the extension at the same time.
If the extension to be called is not associated to a programmable function button:
•
Press R and wait for the dial tone. The external user will hear the on-hold music and announcement.
•
Dial the number to call: 41 ÷ 72 for extensions 1 ÷ 32.
Press 2F and press F16 to switch from one conversation to another.
Press R twice to shut down the active conversation and pick up the call on hold.
Hang up the handset to hang up the active call: the dial line will be freed and the local line on-hold will call
back.
6.7 PARKING AN EXTERNAL CALL
The parking function is used to put any call in progress on hold without hanging the connection up so as to
pick it up later from any other extension.
To put an external conversation on hold:
•
Press
.
•
Hang up.
To pick up a parked call from any extension:
•
Pick up the handset and wait for the dial tone.
•
Press the function button associated to the external parked line on Director telephones or dial 31 followed
by the direct access code of the external line (81-89 or 74) on normal telephones.
The icon
will light up on the display if the external conversation is put on hold.
When parked, all extensions telephones can be hang up. The call must be resumed within 90 seconds
otherwise the parked call will call back.
6.8 THREE-PARTY CONFERENCE CALL
This function allows to establish a three-party conference call.
Proceed as follows during a conversation:
•
Press the function button associated to the extension. The external line will be put on hold and at the same
time the call will be diverted to the extension. Alternatively, if the extension to be called is not associated
to one of the programmable telephone buttons:
•
Press R and wait for the dial tone. The external user will hear the on-hold music and announcement.
•
Dial the number to call: 41 ÷ 72 for extensions 1 ÷ 32.
•
After the reply, inform the user that a conference call is about to be established and press 2F followed by
F8.
During the conference call all parties will hear the conference call tone: the tone will be switched off as soon
as one of the extensions hangs up and therefore ends the conference call.
6.9 TIMED DIVERT OF DISA EXTERNAL CALL TO OTHER EXTENSION
This function is used to divert external calls to your extension after fi ve rings (DISA function must be
enabled). A “divert” tone will be heard when the function is active when you pick up the handset. The
telephone can be used to make calls in any case.
To switch the function on:
•
Press 2F followed by F1.
•
Dial the number of the extension where to divert calls 41 ÷ 72 for extensions 1 ÷ 32.
•
Press the button
to end after you hear the Divert to... message confi rming that the service is active.
To switch the function off:
•
Press 2F followed by F1.
•
Dial your extension number 41 ÷ 72 for extensions 1 ÷ 32.
•
Press the button
to end after you hear the Service not active message confi rming that the service is
not active.
To check the function:
•
Press 3F followed by F1.
•
Wait for the confi rmation message and press the button
to end.
The icon
will light up on the display to indicate that the divert service is on.
6.10 DIVERT DISA EXTERNAL CALL TO OTHER EXTENSION NOW
This function is used to immediately divert external calls to your extension after fi ve rings (DISA function
must be enabled). A “divert” tone will be heard when the function is active when you pick up the handset. The
telephone can be used to make calls in any case.
To switch the function on:
•
Press 2F followed by F2.
•
Dial the number of the extension where to divert calls 41 ÷ 72 for extensions 1 ÷ 32.
•
Press the
button to end after you hear the Divert to... message confi rming that the service is active.
To switch the function off:
•
Press 2F followed by F2.
•
Dial your extension number 41 ÷72 for extensions 1 ÷ 32.
