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User manual for NERO / NERO INSTANT

Page 48

Version 3.2 / December 2017

ТМ

  4.1.7 Menu item ‘‘1.7 SNACK 1’’ / ‘‘1.8 SNACK 2’’

  The given menu items are used to configure the machines which sell snacks and are not used for ma

-

chines type “NERO”. 

  For proper functioning of the machine, in sub-menu “1.1.12 Snack number” set value to 0. In this case 

the menu items “1.7 SNACK 1” and “1.8 SNACK 2” will be hidden. 

Sub-menu

Description

Value

1.6.6.4 Product 2 type

Configuration of the type of second product, which is sold as 

part of the combinational sale.

Snack 1 (not used)

Snack 2 (not used)

Hot 1

Hot 2

1.6.6.5 Product 2 number

Configuration of button number, which holds the second drink, 

which is sold as part of the combinational sale

1...15 (drinks)

10...8B (not used)

1.6.6.6 Product 3 type

Configuration of the type of the third product, which is sold as 

part of the combinational sale. 

Snack 1 (not used)

Snack 2 (not used)

Hot 1

Hot 2

1.6.6.7 Product 3 number

Configuration of the button number, which holds the third prod

-

uct, which is sold as part of combinational sale.

This menu item is not shown if s.c.1.6.6.6 = NO

1...15 (drinks)

10...8B (not used)

1.6.6.8 Product 4 type

Configuration of the type of the fourth product, which is sold as 

part of the combo-sale. 

This item is hidden if s.c.1.6.6.6=NO

Snack 1 (not used)

Snack 2 (not used)

Hot 1

Hot 2

1.6.6.9 Product 4 number

Configuration of the button number, which holds product four 

which is a part of the combo-sale.

This item is hidden if s.c.1.6.6.6=NO

1...15 (drinks)

10...8B (not used)

1.6.6.10 Price

Similar to s.c.1.6.1…

1.6.7 Double selection 98

Configuration of the second combo-sale (sale of several prod

-

ucts in one transaction) s.c.1.6.7…1.6.7.10 are similar to the 

relevant s.c.1.6.6…1.6.6.10

No

Yes - to sub-

menu

1.6.8 Double selection 97

Configuration of the second combo-sale (sale of several prod

-

ucts in one transaction) s.c.1.6.8…1.6.8.10 are similar to the 

relevant s.c.1.6.6…1.6.6.10

No

Yes - to sub-

menu

1.6.9 Double selection 96

Configuration of the second combo-sale (sale of several prod

-

ucts in one transaction) s.c.1.6.9…1.6.9.10 are similar to the 

relevant s.c.1.6.6…1.6.6.10

No

Yes - to sub-

menu

Summary of Contents for NERO

Page 1: ...DRINKS VENDING MACHINE models NERO NERO INSTANT USER MANUAL Version 3 2 December 2017 English...

Page 2: ...ion 3 2 December 2017 Document change log Version Date Brief description Pages 3 0 07 2015 Document creation All 3 1 08 2015 Update information on the lock door machine 10 3 2 12 2017 Section 7 0 adde...

Page 3: ...llowing require ments of the Technical Regulations of the Customs Union listed in the table Code Description R CU 004 2011 Technical Regulation of the Customs Union 004 2011 About the safety of low vo...

Page 4: ...Waste container 16 3 5 6 Autonomous operations kit 16 3 5 7 Connecting the vending machine to water supply mains optional 16 3 5 8 Flot chamber pump and boiler 18 3 5 9 Coffee grinder and dosing appa...

Page 5: ...Menu item 1 5 MODEM 44 4 1 6 Menu item 1 6 PRICES 46 4 1 7 Menu item 1 7 SNACK 1 1 8 SNACK 2 48 4 1 8 Menu item 1 9 HOT 1 49 4 2 Operator s menu 56 4 2 1 Menu item 2 1 STATUS 56 4 2 2 Menu item 2 2 CA...

Page 6: ...roperly and that the instructions of the technical documents were fully ob served The Machine manufacturer carries no responsibility for damage or loss incurred under the following circumstances In ca...

Page 7: ...angle of vertical inclina tion should be less than 2O You can use the adjustable pegs of the machine to achieve desired vertical inclination These pegs are included in the machine s base configuratio...

Page 8: ...se in food preparation areas to clean the vending machine s body Make sure that the vending machine is OFF before starting technical service or repair It is strictly prohibited to cover the vending ma...

Page 9: ...0 W 1800 W Consumption of electricity per day when surrounding air temperature is 220 C and making 40 drinks each 100ml maximum permissible 3 kWh 3 kWh External water supply Water pressure minimum 0 5...

Page 10: ...uld be transported only in the original packing The vending machine should be transported in strictly vertical position The vending machine should not be tilted and turned or flipped over It is not pe...

Page 11: ...ding machine should be installed at a distance of 5cm from the wall to provide for sufficient ventilation It is prohibited to cover the vending machine with fabric or any other such material The vendi...

Page 12: ...terials must be utilized in accordance with the applicable laws related to environmental safety The components and parts included in the ma chine s package are packed in the waste contain ers inside t...

Page 13: ...de of the door that closes the vending machine Main board controller Sensor keypad board circuit Modem optional Smart Card reader optional Display All the equipment installed on the inner side of the...

Page 14: ...ed on the rear outer wall of the vending machine Figure 7 Switching unit Figure 8 Water inlets Power unit with switch fuse holder and power cable connector The water inlets are located underneath 1 Va...

Page 15: ...ccess the rear section of the machine it is necessary to remove the machine s rear panel see figure 10 Figure 9 description 1 Coffee grinder and dosing mechanism 2 Espresso group 3 Waste containers 4...

Page 16: ...ck access keypad which are covered by a metallic cas ing Figure 11 description 1 Display 2 Main board controller 3 Modem antenna optional 4 Quick access keypad 5 Board touch pad selection of drinks 6...

Page 17: ...it is necessary to insert the special key see figures 12 a b c into the breaker and turn it through 900 until it is fixed Please make sure to remove this key before closing the door 3 5 4 Containers...

Page 18: ...Figure 17 If necessary for convenience in filling the containers can be re moved from the vending machine For the purpose Turn the container s nose upwards Slightly raise the container using the nose...

Page 19: ...which from one end is connected to water inlet 2 see figure 8 and from the other end of the tube is immersed into the source of water canister bottle 3 5 7 Connecting the vending machine to water supp...

Page 20: ...switch the button on the switch board to the I ON position After that change the vending machine s configurations settings For the purpose access the service menu of the machine see section 3 0 and se...

Page 21: ...water level sensor 2 Float 3 Water inlet connector 4 Water outlet to the boiler b Boiler feed pump The boiler heats the water to a certain temperature which is set in the configuration menu for the p...

Page 22: ...and bring the blades as close as possible turn all the way Then turning the screw counter clockwise loosen the upper disk by 540 630 degrees one and a half turn or one and a half quarter turn For mor...

Page 23: ...ncentrated less saturated The time of working of coffee grinder will be around 3 4 seconds The thickness of output jet will be 3 4mm in this case you can also cause the leaking of the coffee group bec...

Page 24: ...ixator see figure 26a 2 Disconnect the ready drink dispensing pipe together with the nozzle from the holder lifting the spring used to fix the pipe see figure 26b 3 Turn the espresso group fixation sc...

Page 25: ...e the restricting stopper nut 2 from the current position factory setting A 5 Install the stopper nut in position B to increase the chamber capacity 6 Release the piston 7 Reinstall the espresso group...

Page 26: ...ed For further details see section 3 6 2 Preparation of drinks and section 3 7 4 Dosage of ingredients sub section C Figure 28 description Figure 28 Mixer 1 Disconnect the drink dispensing pipe see fi...

Page 27: ...re Figure 33 Main board 019 02 7 1 2 3 4 5 6 7 8 9 11 1 Operator s menu access button used as reserve button for use when regular service button does not work see 3 5 13 2 Technician s menu access but...

Page 28: ...and USB flash drive connector This keypad is installed on the inner side of the machine s door see figure 35 Figure 34 Quick access keypad Figure 34 description Operator s menu access to operator s m...

Page 29: ...filled within 10 seconds the vending machine will automatically block the dispensing of ground coffee drinks The dosing apparatus activates feeds the ground coffee into the espresso group after which...

Page 30: ...e is opened towards the espresso group the internal pump turns ON and hot water from the boiler reaches the espresso group The water flows through the pressed coffee tab and flows out into the cup Aft...

Page 31: ...e vending machine operators to carry out complete clean ing and disinfection of equipment and materials which come in contact with the food products The operator must conduct technical servicing of th...

Page 32: ...from the cans bottles It is also necessary to flush water from the pipe which supplies water from external water supply valve or autonomous water supply pump to the float chamber For the purpose re mo...

Page 33: ...of ingredients 1 Remove the lid from the mixer located under the container with the tested ingredient 2 Place a vessel under the ingredient container 3 Enter service menu see section 4 0 and select s...

Page 34: ...pad To find the keypad see section 3 5 13 When inside the required menu use the product selection buttons see figure 38 to navigate through the menu and to edit parameter values Button 1 CANCEL exit e...

Page 35: ...s Digit entry 1 1 3 Time Date Setting the internal clock this menu item is hidden if franchising is activated see sub section 1 1 7 1 1 3 1 Set clock Setting time date for the internal clock 1 1 3 2 D...

Page 36: ...1 12 Snack number Menu item is displayed but not used 0 1 1 13 Hot number The number of used machines for drinks coffee pots 1 1 1 14 Reset Nullification of all statistical data 1 1 14 1 Reset interim...

Page 37: ...yed on the LCD Line entry 1 1 18 LAN Internet access configuration No Yes to sub menu 1 1 18 1 Local MAC Allow restrict the use of MAC address No Yes to sub menu 1 1 18 1 1 Local MAC Setting MAC addre...

Page 38: ...after coming online until it gets a response from the Gateway Therefore even if you don t intend to allow access to the out side world it is recommended that you set this address point ing it to some...

Page 39: ...c collection starts on Tuesday 00 00 00 hh mm ss 1 1 21 3 Wednesday Execution of Automatic collection on Wednesday No Yes to sub menu 1 1 21 3 1 Start time Time when Automatic collection starts on Wed...

Page 40: ...g the protocol for the system of payment None MDB Executive Executive PH 1 2 6 Coin acceptor Configuring the coin slot without the option of dispensing change if set For the normal functioning of the...

Page 41: ...NO Machine automatically dispenses change after dis pensing the product YES no automatic change dispensing To finish the trans action you must press the CHANGE button Yes No 1 2 7 10 Immediate change...

Page 42: ...credit 1 2 8 1 Max credit Maximum amount of acceptable deposit Enter amount 1 2 8 2 Max change Maximum amount of change that a customer can get for each transaction Enter amount 1 2 8 3 Coin all enabl...

Page 43: ...nts Yes No 1 2 9 2 Max Card rech Maximum amount of recharge of balance for non cash pay ment cards Limit of total credit for the card which can be reached after recharge For expel if it says 100 euro...

Page 44: ...erminal and the Ma chine This is to be entered only if the number was not upgraded in the SBERBANK terminal before its installation in the Machine Enter 8 digits 1 2 10 3 2 Merchant number for SBERBAN...

Page 45: ...sage after the customer inserts his card into the terminal Enter text 1 2 10 3 8 Check summary for SBERBANK Summary collation by the SBERBANK terminal Usually done at least once a day automatically Th...

Page 46: ...The start time for an interval is set at the ned of the previous interval or at 00 00 00 Sub menu Description Value 1 3 Time zones Configuration of time intervals see above 1 3 1 Time zone 1 Configur...

Page 47: ...ty to connect to server 1 If the server does not have reserve line the second address must be the same as the first one When making first manual connection to the server this param eter is set automat...

Page 48: ...0 F 1 5 10 Modem IMEI This menu item is read only Shows IMEI Unique identifier of the modem connected to the Ma chine With IMEI you can identify the Machine from the server side Display of the modem s...

Page 49: ...sales 1 6 1 2 1 Price Drink price Enter amount 1 6 1 2 2 Discount Discount on drink price in percentage points When this value is set then the value in s c 1 6 1 2 3 is over ridden 0 100 1 6 1 2 3 Sur...

Page 50: ...isplayed but not used 1 6 1 10 Fresh product This sub menu position is displayed but not used 1 6 1 11 Icon ID This sub menu position is displayed but not used 1 6 2 Shack 1 This sub menu position is...

Page 51: ...r which holds the third prod uct which is sold as part of combinational sale This menu item is not shown if s c 1 6 6 6 NO 1 15 drinks 10 8B not used 1 6 6 8 Product 4 type Configuration of the type o...

Page 52: ...algorithm of s c 1 9 1 3 will not exceed Enter number 0 10 1 9 1 5 Pre heating Flow of water through the coffee group to preheat the coffee making chamber before making coffee 1 9 1 5 1 Delay Time in...

Page 53: ...number 0 240 1 9 1 11 3 Cup before brewer YES allow cup dispensing before opening the coffee group see s c 1 9 6 2 No Yes 1 9 1 11 4 Delay after soluble Interval after the preparation of the instant d...

Page 54: ...ne makes the test drink without the added ingredient just water 1 9 6 9 Test powder sel When you enter the sub menu the machine makes the test drink without added water only ingredient 1 9 7 Functiona...

Page 55: ...8 2 Test EV 2 soluble When entered it opens the second valve 1 9 7 8 3 Test EV 3 soluble When entered it opens the third valve 1 9 7 8 4 Test EV 4 soluble When entered it opens the fourth valve 1 9 7...

Page 56: ...atest past few hours of functioning events to a USB flash drive It is normally used in case of system failures and errors to log and transfer this data to the service center of the supplier No Yes 1 9...

Page 57: ...idden for machines other than ROSSO INSTANT 1 9 9 Tank Yes in case of autonomous water supply for the ma chine using bottles cans No Yes 1 9 10 Cool boiler Selection cools down the boiler by pumping w...

Page 58: ...achine resetting of the main board 1 9 17 1 Water input error YES reset water inlet errors automatically when the machine is turned ON resetting of the main board No Yes 1 9 17 2 Basket error YES rese...

Page 59: ...of the errors need to be liquidated manually and shift to menu item 2 1 2 Sub menu Description Value 2 1 Status Display of operational errors 2 1 1 Show error Shows a list of errors current and previ...

Page 60: ...ility At the same time the LCD shows information regarding the selected tube denom ination of the loaded coin Letter F indicates that the tube is full After recognizing the loaded coins you will see i...

Page 61: ...n soluble 4 Start flushing the instant drink 4 dispensing system No Yes 2 5 1 8 Clean soluble 5 for ROSSO INSTANT Start flushing the instant drink 5 dispensing system this menu item is hidden if the m...

Page 62: ...5 4 8 Selector This sub menu position is displayed but not used 2 5 4 9 Cups dispenser Out of position 0 position 2 5 4 10 Surer sugar Shows the state of the spoon dispenser sensor Out of position 0...

Page 63: ...ion about the amount of cash sales 2 7 1 9 Card reacharge Shows information about number of card recharges performed 2 7 1 10 Cash overpay Shows information about over payments 2 7 1 11 Cashless vend...

Page 64: ...test sales 2 7 2 3 Snack 2 Display information about the sale of each cell of the second connected snack vending machine This menu item is hidden if s c 1 1 12 0 or 1 Menu items 2 7 2 3 2 7 2 2 7 are...

Page 65: ...l number 2 8 11 CashLess Version Shows the version of card reader s software 2 8 12 CashLess Model Shows the type model of card reader 2 8 13 Snack 1 S N This menu item is not used This menu item is h...

Page 66: ...u item is disabled if s c 1 1 6 1 is set to NO Information about the given item can be found in section 4 1 6 of this manual Sub menu Description 2 8 22 Hot 2 S N This menu item is not used This menu...

Page 67: ...TS File name Cxxxxxxx DTS C then the 7 digit serial number of the machine specified in clause 1 1 2 of he Technician s menu for example C0000123 DTS This file contains equipment configuration informat...

Page 68: ...ge select FIRMWARE UPDATE which will lead to automatic downloading of files to your computer The files are downloaded in an archive To copy the files to the USB flash drive unpack the archive and save...

Page 69: ...Americano 00 110 3 Mo acino 1 2 30 40 45 35 25 4 Cappucino 1 0 60 60 45 5 Latte 1 0 60 65 50 6 Double espresso 0 60 7 Coffee with milk 10 60 60 45 8 hot chocolate 200 100 60 9 Vanilla cappuccino 300...

Page 70: ...atore are clean Inspect the tubes for any sour or coagulated milk Make sure that all the above items are observed and proceed to the milk foam adjustment by sequen tially executing the following opera...

Page 71: ...s no foam coming out but a slightly foamed milk turn the foam control knob counter clock wise By doing this you are slightly opening the air delivery tap and the milk foam should start coming out If...

Page 72: ...e acceptable quality of the milk foam because the milk from different manufacturers has a different composition Fig 41 Milk foam adjustment To adjust the milk foam the following tools are required A 7...

Page 73: ...RO INSTANT Page 70 Version 3 2 December 2017 2 Unscrew the protective enclosure screw fig 44 Fig 44 3 Displace the enclosure and remove it from the valve body fig 45 Fig 45 4 Unscrew the gear sector f...

Page 74: ...ccordance with the Milk foam adjustment section see above 6 After obtaining the required result set the geared sector as shown in fig 47 Fig 47 ATTENTION Don t turn the knob after the adjustment Set t...

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