23
Solution
Alarm signals
In the event a heat stove operation fault should occur, the system informs the user on the type of fault.
The following table summarises the alarms, type of problem and possible solution:
Display
Bottom
Display
Top
Type of problem
NO ACC
- The heat stove is unable to ignite
- IT IS
the first ignition
Fill tank with pellets
Repeat ignition
NO
FIRE
- The heat stove goes out during the
working phase
Fill tank with pellets
SOND
FUMI
The flue gas probe is broken or disconnected
from the board
Contact the
authorised technical support centre
Contact the
authorised technical support centre
HOT
H20
The water temperature exceeds 90 °C. The
circulation pump is blocked or the plumbing
system is discharging water
Ensure the pump is powered.
Ensure the pump impeller is not seized by
limescale
SOND
H20
The water probe is interrupted
The water probe is shorting
Ensure the water probe is not disconnected.
Contact the authorised service centre
ALAR
ALAR
ALAR
ALAR
ALAR
ALAR
COOL
ALAR
ALAR
ALAR
ALAR
SERV
HOT
TEMP
The flue gas temperature exceeds 280°C
Flue gas probe fault
Contact the authorised service centre
FAN
FAIL
DEP
FAIL
SIC
FAIL
PRESS
Flue gas extractor fault or block
Obstructed flue
Excessive water temperature
It indicates that the system pressure is lower
than 0.5 bar or higher than 2.3 bar
Contact the authorised technical support
centre
Clean the chimney or ensure there are no
obstructed grilles on flue gas exhaust outlet
Reset the water safety thermostat on the
rear of the stove. If the problem persists,
contact the authorised service centre.
Decrease pressure in the system
Fill the system
FIRE
Power outage
When the power supply is restored, the sto-
ve performs a cooling cycle, at the end of
which it will automatically restart
It indicates that the stove has reached 1300
hours of operation. Extraordinary maintenance
must be performed
Inspection operations must be carried out by the user and the Technical Support Centre must only be
contacted in case no solution is found.