BASIC WARRANTY:
Twin-Star International, Inc. (hereinafter referred to
collectively as the (“Company”) warrants that your
new Twin-star Electric Fireplace is free from manufac-
turing and material defects for a period of one year
from date of purchase, subject to the following condi-
tions and limitations.
1. This electric fireplace must be installed and operat-
ed at all times in accordance with the installation
and operating instructions furnished with the
product. Any unauthorized repair, alteration, will-
ful abuse, accident, or misuse of the product shall
nullify this warranty.
2. This warranty is non-transferable, and is made to
the original owner, provided that the purchase was
made through an authorized supplier of the com-
pany.
3. The warranty is limited to the repair or replacement
of part(s) found to be defective in material or
workmanship, provided that such part(s) have been
subjected to normal conditions of use and service,
after said defect is confirmed by the Company’s
inspection.
4. This warranty does not cover the light bulb(s)
included with the Twin-star Electric Fireplace.
5. The Company may, at its discretion, fully discharge
all obligations with respect to this warranty by
refunding the wholesale price of the defective
part(s).
6. Any installation, labor, construction, transportation,
or other related costs/expenses arising from defec-
tive part(s), repair, replacement, or otherwise of
same, will not be covered by this warranty, nor
shall the Company assume responsibility for same.
7. The owner/user assumes all other risks, if any,
including the risk of any direct, indirect or conse-
quential loss or damage arising out of the use, or
inability to use the product, except as provided by
law.
8. All other warranties – expressed of implied – with
respect to the product, its components and acces-
sories, or any obligations/liabilities on the part of
the Company are hereby expressly excluded.
9. The Company neither assumes, nor authorizes any
third party to assume, on its behalf, any other lia-
bilities with respect to the sale of the Twin-star
product.
10. The warranties as outlined within this document
do not apply to non Twin-star accessories used in
conjunction with the installation of this product.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of
dampness or condensation.
b. Any unauthorized repair alteration, willful abuse,
accident, or misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED:
1) Contact the Company, at [email protected],
or 1-866-661-1218. Make sure you have your war-
ranty, your sales receipt, and the model/serial num-
ber of your Twin-star product.
2) ANY AND ALL WORK DEEMED NECESSARY
MUST BE PERFORMED BY A REPAIR SPECIAL-
IST, DO NOT ATTEMPT TO DO ANY SERVICE
WORK YOURSELF.
1 YEAR WARRANTY
For Twin-star™ Electric Fireplace Models
Twin-Star International, Inc.
Delray Beach, FL 33483
In USA: 866-661-1218
In Canada: 866-374-9203
Made in China
Printed in China
revised 05/05
© 2005, Twin-Star International, Inc.
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