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C2-2375A S

ERIES

PERATION

ANUAL

Please clearly state the return number on the outside packaging and on any
accompanying documentation. This will greatly speed up processing.

IMPORTANT: DO NOT return a unit for warranty repair without first obtaining
a Return Authorization Number. No action will be taken on a unit returned in
warranty for repair without a Return Authorization Number

Summary of Contents for C2-2375A Series

Page 1: ...C2 2375A SERIES OPERATION MANUAL C2 2375A Universal Scaler PLUS Operation Manual...

Page 2: ...tings 22 6 FRONT PANEL CONTROLS 23 6 1 Button controls 23 6 2 Special button combinations and functions 24 6 2 1 Saving current settings 25 6 2 2 Locking front panel buttons IR remote control 25 6 2 3...

Page 3: ...d with the System group 56 9 SERIAL PORT 61 9 1 Connection 61 9 2 Communications protocol 61 10 SERIAL IP CONTROL SPECIFICATION 63 10 1 Communication protocol basics 63 10 2 Packet format 64 10 3 Func...

Page 4: ...or source image does not appear 87 12 RETURN PROCEDURE 88 12 1 Are you sure there s a fault 88 12 2 To return a unit for repair 88 13 WARRANTY POLICY 90 14 CONNECTOR PINOUTS 91 14 1 DVI U connector 91...

Page 5: ...C2 2375A SERIES OPERATION MANUAL 16 CONTACT INFORMATION 96...

Page 6: ...and exclusive liability to the supplier and manufacturer regardless of the form of action shall not exceed the replacement cost of the materials described herein By using this equipment you have indic...

Page 7: ...the proper connection of this equipment for operation that insures FCC compliance Direct all inquiries regarding FCC compliance to TV One Multimedia Solutions 2791 Circleport Drive Erlanger KY 41018...

Page 8: ...d plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles...

Page 9: ...you did not receive the correct plug DO NOT attempt to modify it Instead immediately contact your dealer or contact TV One at the sales office nearest to your geographic location and request the prop...

Page 10: ...la masse a deux lames et une broche de mise la masse La lame la plus large ou la troisi me broche ont pour but de vous prot ger Si la prise fournie ne correspond pas la prise murale consultez un lect...

Page 11: ...arer la prise de votre cordon lectrique ou de votre adaptateur la prise murale de l emplacement o doit tre install votre appareil Si vous n avez pas re u la bonne prise N ESSAYEZ PAS de la modifier Vo...

Page 12: ...er breitere Messerkontakt oder der Erdungskontakt dient Ihrer Sicherheit Falls der mitgelieferte Stecker nicht an eine Steckdose angeschlossen werden kann beauftragen Sie einen Elektriker die veraltet...

Page 13: ...halten haben versuchen Sie NICHT ihn zu ndern Setzen Sie sich stattdessen mit Ihrem Fachh ndler oder der Verkaufsniederlassung von TV One in Verbindung die sich am n chsten an Ihrem Wohnort befindet u...

Page 14: ...strada no se adapta a su toma de corriente consulte a un electricista para que cambie la toma obsoleta Proteja el cable de alimentaci n para que no se pueda pisar ni pellizcar especialmente junto a la...

Page 15: ...ventas m s cercana a su localizaci n geogr fica y solicite la clavija adecuada 2 1 Propiedad intelectual Algunos chips con circuitos integrados presentes en este producto incluyen propiedad confidenc...

Page 16: ...in het stopcontact past vraag dan een elektricien om het verouderde stopcontact te vervangen Bescherm de netspanningkabel zodanig dat er niet op kan worden gelopen en dat er geen kink in kan komen voo...

Page 17: ...ct op met uw dealer of met de afdeling verkoop van TV One die zich het dichtst bij u in de buurt bevindt en vraag om de juiste stekker 2 1 Intellectueel eigendom In bepaalde IC chips in dit product zi...

Page 18: ...triker f r att f eluttaget utbytt Skydda n tsladden s att man inte kan trampa p den eller kl mma den s rskilt intill stickkontakten vid grenuttag och d r den kommer ut fr n enheten Anv nd bara anslutn...

Page 19: ...endom Vissa IC chip i denna produkt inneh ller konfidentiellt material och eller f retagshemligheter Du f r d rf r inte kopiera modifiera anpassa vers tta eller distribuera inneh llet eller anv nda re...

Page 20: ...s st pselet som f lger med ikke passer i kontakten m du kontakte en elektriker for f skiftet ut kontakten Beskytt ledningen mot bli tr kket p eller klemt spesielt ved st pselet stikkontakten og punkte...

Page 21: ...forhandleren eller n rmeste salgskontor for TV One og be om riktig type st psel 2 1 Opphavsrett Noen av IC brikkene i dette produktet inneholder fortrolig informasjon og eller fabrikkhemmeligheter Du...

Page 22: ...u pistoke ei sovi pistorasiaan pyyd s hk asentajaa asentamaan uusi pistorasia Varmista ett verkkojohdon yli ei k vell eik se j puristuksiin etenkin pistoke ja liitinkohdista sek laitteesta ulostulevis...

Page 23: ...n tai l himp n TV One myyntikonttoriin ja pyyd oikeaa pistoketta 2 1 Immateriaaliomaisuus Jotkut t ss tuotteessa olevat IC sirut sis lt v t luottamuksellista ja tai liikesalaisuusomaisuutta Sen t hden...

Page 24: ...and YC video 3 2 Device Features General Topography 4 4 4 RGB YUV sampling provides full bandwidth color which allows precise keying where included in the unit s capabilities This can be achieved thro...

Page 25: ...re upgradeability thus reducing product obsolescence by allowing the installation of the latest version of firmware This not only applies to the software used to control the unit but also to the range...

Page 26: ...C2 2375A SERIES OPERATION MANUAL 21 4 PRODUCT IMAGES...

Page 27: ...t be accidentally touched by users 5 3 Initial Operation Check Using Factory Default Settings This product can be operated via multiple methods but for the purposes of initially acquainting you with t...

Page 28: ...lecting a variety of inputs and features The cross hair up down left right buttons on the front panel provides the user with a way of navigating the Liquid Crystal Display menus LCD which is detailed...

Page 29: ...y onto the current Lock source Use with the KEY and FADE buttons for more flexibility A 2 nd press will swap foreground and background See Adjust output 1 menu details KEY Enables keying for currently...

Page 30: ...arts up with the buttons locked The STANDBY ON button will flash when the unit s buttons are locked 6 2 3 Restore power on settings This can be done without having to turn off the unit by pressing STA...

Page 31: ...YUV YPbPr including tri level For DVI D RGBHV RGBS RGsB and CV the particular input being used will be auto detected For all signals except DVI D an adaptor cable is required for use See Connector pi...

Page 32: ...anel B YUV CV BNC Green B CV Y C BNC Blue Red B YC For HDMI also set EDID to use in Adjust sources to HDMI 7 2 Computer Video outputs The DVI U outputs can be Digital DVI D or HDMI signals Analog Comp...

Page 33: ...nd 1080p You can enable locking to this reference source using the LOCK button on the front of the unit The LOOP output is a buffered copy of the GENLOCK input and remains active when the system is in...

Page 34: ...parameters within an individual menu selection In those cases you can adjust one item at a time To do this move to the next parameter by moving the multi directional button left or right Or you can us...

Page 35: ...roup Menus will be an Exit item Simply select this to exit the existing menu structure and return to the previous one in the hierarchy 8 1 Group Names and Descriptions Menu Group Name Group Descriptio...

Page 36: ...select the Preset number you want to store the setup detail into and select the Store item At a later time you can then recall the whole setup by again selecting the correct Preset number and clicking...

Page 37: ...for the lock input determines the resolution of the Output image The output resolution for the entire image can be no different than the resolution of the lock source All synchronization signals are...

Page 38: ...y units not equipped with a HDCP receiver This menu lets you see the current status of the output and whether HDCP is supported or active and also lets you turn off the output s HDCP encryption system...

Page 39: ...put is HDCP encrypted then a HDCP encrypted source can be selected for scaling Note that no other output connector SDI CV YC YUV or RGBHV will function since they are not encrypted This menu may appea...

Page 40: ...PIP is used with no Lock source background displayed This menu item is only available for units with overlay keying and fading abilities For certain units with HDMI and or SDI compatible inputs and ou...

Page 41: ...only this quickly enables or disables the window being adjusted Changing this option sets the amount of picture magnification you wish to use for the window Source You are provided with the options t...

Page 42: ...used for units with overlay abilities Note that some units do not have the On entry this is only for units with a PIP button on the front with turns this entry On and Off On these units this feature...

Page 43: ...Reduction as possible because the Vertical detail will be softened at the highest setting Flicker mode Function Off Disables flicker reduction sharpest mode Low Suitable for most input sources Med En...

Page 44: ...allow visualization of the layer stack Note that layer 6 the Background Color is not shown as its layer position can not be altered it will always be the background 8 4 1 Extended scaling controls The...

Page 45: ...r actual pixel line ratios are different and so will not display as 1 333 This item allows the setting of different Horizontal and Vertical shrink sizes The third number 1 333 in the example is the As...

Page 46: ...5 Items Associated with the Adjust keyers group Please note that not all units have this sub menu it is only present on units with overlaying abilities Towards the end of this manual you will find a...

Page 47: ...NTSC XGA Off NTSC XGA XGA NTSC XGA On XGA NTSC XGA XGA is 1024x768 You will see that the Swap between foreground and background has no effect on the output resolution as this is always set by the Loc...

Page 48: ...ess or even sharpness Not all settings are available for all input types and not all input types listed here may be available on your unit Also note that many of these adjustments may not show without...

Page 49: ...the image It is used to ensure that the input signal is captured correctly eliminating any black borders These settings are often used to correct the position of a PC signal on an input or to elimina...

Page 50: ...he latest frame un freezes as soon as the source becomes stable again Blue default Turns the window blue to represent source loss Black Turns the window black Remove Removes the window thus showing an...

Page 51: ...terlacing occurs This reduces jagged artifacts on moving images however is not suitable for noisy sources where the noise could be mis interpreted as a diagonal or sloping element of the picture This...

Page 52: ...ons the display supports In the case of your unit it tells the graphic card what resolutions are compatible with it by emulating a display The above menu lets the user select which of 8 EDID data bloc...

Page 53: ...location Mem1 to Mem6 5 Store your unit s settings see earlier in this manual on how to do this 6 Re boot turn off and on again the CORIO2 unit to ensure that the graphic card uses this new EDID data...

Page 54: ...m lets you set the input type to use Available options let you select whether the input is standard RGB or YUV including YPbPr signals with a tri level sync For some units it also allows selection of...

Page 55: ...rtunately your unit provides a way for you to make the two signals occur at the same time on the selected image The adjustment range provides both positive and negative levels of delay with 0 being th...

Page 56: ...he wipe To clarify by example if you select the Diamond wipe effect and set a small number into the Wipe Size parameter you will have a large number of Diamonds present in the transition On the other...

Page 57: ...the network activity icon to see the Support status or check the Network Connections in the Control Panel and right click the Local Area Connection An IP Address then needs to be assigned to your unit...

Page 58: ...ctivated all current settings including other menu items will be saved and the unit will re boot If you do not see this menu item then your unit has already implemented your changes and no re boot is...

Page 59: ...ts Change the value to select resolution you want to alter Typically the image number currently being used for input or output would be already be selected otherwise immediate feedback to your changes...

Page 60: ...ines visible vertically This item provides a way to change the number of active pixels and lines There is a period of time between the end of the Horizontal Sync pulse and the start of Active Video Th...

Page 61: ...to make that change You have four possible selections H V H V H V H V 8 10 Items Associated with the System group The final Sub Menu is for adjustments of System parameters The System in this case mea...

Page 62: ...using this menu tiem by entering in the correct numbers and re starting the unit This screen provides a quick and easy way to store all current operating parameters The unit will remember the set up...

Page 63: ...This menu item controls the type of serial port in use on certain units not all units support this feature Options available are RS 232 RS 422 and RS 485 The default is RS 232 This menu item allows th...

Page 64: ...mware releases may increase the total number of resolutions defined in the database If your units supports Logos or Still Images Testcards then this screen will display how many are present in the mem...

Page 65: ...the ambient temperature at four locations within the case and can be an early predictor of a shutdown before the shutdown actually occurs Should you experience problems with your unit Technical Suppo...

Page 66: ...ault baud rate is 57600 with 8 data bits 1 stop bit and no parity This baud rate can be changed in the System menu to suit other programs if need be 9 2 Communications protocol The standard communicat...

Page 67: ...MANUAL 62 Note Any command you send to the unit will be replied to either with an error code or with the actual changed value This may be different to the one you sent for example if trying to set a...

Page 68: ...thereby provided software handshaking Note that a line feed LF should not be sent It may take around 30ms 0 03 seconds for an RS232 command to be actioned and acknowledged this will vary between diff...

Page 69: ...f absolutely required to simplify programming the user may send packets one after the other with around 100ms 100 milliseconds between each one However this will not work for all packets such as Zoomi...

Page 70: ...7 0 Reserved Bit 6 0 Represents the window to be adjusted for multi channel units only E g Window A the default for single channel units is sent as 41 since 0x41 is ASCII for A 0x61 is ASCII for a a L...

Page 71: ...hat feature is not supported on Function codes are given in hexadecimal and adjustment range is in decimal but always sent as hexadecimal For dual channel units the mode of operation also restricts wh...

Page 72: ...al 16C 0 RGBHV 3 YUV 9 Not available HDCP required 233 0 1 Off On if display supports it HDCP status 234 0 Unavailable 1 Supported 2 Active 3 Repeater supported 4 Repeater active 5 No display Other va...

Page 73: ...ources 0x30 to 0x3F CV1 to CV16 0x40 to 0x4F YC1 to YC16 0x50 to 0x5F SDI1 to SDI16 0xD0 OUT1 0xD1 OUT2 0xF0 TC1 0xF1 TC2 Select Universal source 241 0xE0 to 0xEF select universal inputs 1 to 16 Sourc...

Page 74: ...0 5 Layer priority Headphone volume 0FD 16 15 16 Mute Audio vol volume 206 128 127 for digital audio processing Audio vol on off 207 0 1 Off On for digital audio processing Adjust keyers on certain m...

Page 75: ...Y 155 16 235 Border U 156 16 240 Border V 157 16 240 Adjust sources Source to adjust This only changes what s shown in the menu use the CHA values below to change settings of a source CHA 116 0x10 to...

Page 76: ...0 5F 0DE 100 100 BR size adj bottom 10 5F 0DF 100 100 Audio input source internal 10 FF 242 0 4 Selects inputs 1 to 4 Mute OPTION audio input 10 FF 0D0 0 9 Channels 1 10 on A2 2000 Audio vol 10 FF 0CF...

Page 77: ...F 217 Audio channel 6 10 FF 218 Audio channel 7 10 FF 219 Audio channel 8 10 FF 21A 0x00 to 0x07 SDI1 1 to SD1 8 0x08 to 0x0F SDI2 1 to SDI2 8 0x10 to 0x1F AES1 to AES16 Adjust audio on certain models...

Page 78: ...0BE 10000 200000 H freq fine 0BF 10000 200000 H V active H 096 64 2047 H V active V 097 64 2047 H V start H 08B 0 1023 H V start V 08C 0 1023 Clks l 08D 64 4095 Lines f 08E 64 2047 H V sync H 08F 8 10...

Page 79: ...d only bytes reversed Not part of menu system Front panel lock 0FC 0 unlocked 1 locked Emulate button press 24F See section below Options installed or attached read only 264 24 bit number has a bit hi...

Page 80: ...AB 000000 30 CR Set 1A Zoom 300 F 04 00 42 00 86 00012C F7 CR F 44 00 42 00 86 00012C 37 CR Set 1A Shrink to 50 F 04 00 42 00 87 000032 FE CR F 44 00 42 00 87 000032 3E CR Set 1A Shrink H Posn to 0 F...

Page 81: ...00 F3 BA CR F 44 01 42 00 F3 000087 81 CR Read the Data for the second item in the preset macro Payload is the data for the function 100 F 84 01 42 00 F2 B9 CR F 44 01 42 00 F2 000064 5D CR The above...

Page 82: ...et sent Packet returned SOP CMD CHA WIN OUT FUN PAY CS EOP SOP CMD CHA WIN OUT FUN PAY CS EOP Restore F 04 05 42 00 F1 000000 3C CR F 44 05 42 00 F1 000000 7C CR Run macro 1 F 04 00 42 00 F1 000000 37...

Page 83: ...09 Select TC2 SIS2 as source 00020A Select OUT1 as source 00020B Select OUT2 as source 00020C Toggle window A B Z 00020D Toggle output 1 2 00020E TAKE activate transition 00020F FREEZE 000211 KEY 0002...

Page 84: ...ct window B 000224 Select window C 0002A0 Select window D 0002A1 Select window Z 000225 Select Output 1 000226 Select Output 2 000227 SELECT menu adjust 000128 Left rotary menu adjust rotary control 0...

Page 85: ...ce for window B 00022E Select DVI3 as source for window B 00022F Select CV1 as source for window B 000230 Select CV2 as source for window B 000231 Select CV3 as source for window B 000232 Select YC1 a...

Page 86: ...dow A 000288 Select UNI1 as source for window B 000289 Select UNI2 as source for window B 00028A Select UNI3 as source for window B 00028B Select UNI4 as source for window B 00028C Select UNI5 as sour...

Page 87: ...9D Cycle scaler inputs 0002A3 I e insert the 6 digit code from above into the following text string F041041024F CR E g to Load Preset 1 use the text string F041041024F000291 CR 10 5 5 Reset command Th...

Page 88: ...grey or white then its value is 128 being the mid point 10 6 1 Preparation 1 Enter the Adjust windows menu 2 Select the Source this will be the foreground 3 Exit the Adjust windows menu 4 Enter the Ad...

Page 89: ...C2 2375A SERIES OPERATION MANUAL 84 to decrease the min values and increase the max values to broaden the range of colors keyed out At this point only the key color should remain transparent...

Page 90: ...and the display equipment Check that the display video equipment is set to the correct line input and format standard as appropriate Check that the device connected to the output is on and can support...

Page 91: ...it If you cannot achieve exactly what you desire then alter the inputs levels in Adjust sources until the correct colors are restored 11 7 How can I reduce color smearing on CV connections Smearing us...

Page 92: ...Make sure it is in the right position for the output you want 11 13 Image is flashing snow is present or source image does not appear You may be experiencing a HDCP compatibility problem If one of the...

Page 93: ...gged in and are not damaged and then make certain that all equipment connected to the unit is working properly Perhaps you have a frozen unit and you cannot change an input nor exit from the current t...

Page 94: ...ckaging and on any accompanying documentation This will greatly speed up processing IMPORTANT DO NOT return a unit for warranty repair without first obtaining a Return Authorization Number No action w...

Page 95: ...ific warranties are available upon request to TV One If repairs are necessary under this warranty policy the original purchaser must obtain a Return Authorization Number from TV One and return the pro...

Page 96: ...Y 13 Not used C3 ANALOG B Y PB 14 5V POWER C4 ANALOG HORZ SYNC 15 GND C5 ANALOG GROUND 14 2 RS232 422 485 D9 socket Pin RS 232 RS 422 Full duplex RS 485 Half duplex 1 TX from unit A link to pin 9 2 T...

Page 97: ...C2 2375A SERIES OPERATION MANUAL 92 You can select the serial standard in the System menu...

Page 98: ...Supports HDCP repeater functionality EDID 1 3 data on DVI D connector to communicate available resolutions Compatible with HDMI inputs change EDID setting in Adjust sources Supports audio input when...

Page 99: ...SDI SMPTE 259M C Jitter 0 10UI HD SDI SMPTE 292M Jitter 0 20UI 3G SDI SMPTE 425M A Jitter 0 30UI 15 9 Locking Mixing Keyer chromakey YUV or lumakey Y Mixer PC Video foreground background swappable PI...

Page 100: ...wer Requirement Power inlet Auto sensing 110v 230v AC Optional factory fitted redundant PSU with optional factory fitted 2 nd power inlet 15 16 Control Methods The unit can be controlled locally via t...

Page 101: ...tvone com www tvone eu TV One Asia TV One China 16F 4 No 75 Sec 1 Room 1007 Golden Peach Building Hsin Tai Wu Rd Hsichih No 1900 Shangcheng Road Taipei Hsien 22101 Pudong Shanghai Taiwan ROC China 20...

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