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CHAPTER 6: ADDITIONAL INFORMATION
Fault CN03:
Stuck Key
Console
Membrane Key stuck
down/closed
Membrane key is
damaged
Contact dealer or TRUE service
Fault CN04:
Lower Board
Comm Fault
(Treadmill
Only)
Console
Brainboard fails
to receive timely
communication
responses from lower
board - Fault after 3
retries
Loose Cable
Power cycle
Check cable connections
Smart Card
Contact dealer or TRUE service
MCB
Console
Fault CN05:
No Lower
Control
Console
No lower board
connected to console
- detection wires not
connected.
Loose Cable
Power cycle
Check Cable Connection
Console Configure
Incorrectly
Re-configure console
Fault CN06:
Config
Mismatch
Console
Console is configured
for a product different
than that to which it is
connected.
Console Configure
incorrectly
Power cycle
Re-configure console
Loose Cable
Check cable connections
Fault CN07:
Calibration
Timeout
Console
Incline Calibration was
not able to complete
within allowed time.
Low AC Line Voltage
Retry calibration
Verify AC Voltage at Outlet
Fault CN08:
Calibration
Failed -
Lower Limit
Not Reached
Console
During incline
calibration, the incline
stalled before reaching
what should be the
lower limit.
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable connections
Incline Potentiometer
value out of range
Run incline calibration
Contact dealer or TRUE service
Fault CN09:
Insert Safety
Key
Console
Emergency Circuit
opened
Safety Key not engaged
Re-insert safety key
Loose Cable
Check cable connections
Switch Damaged
Contact dealer or TRUE service
Fault CN10:
E-Stop Fault Console
A test of the emergency
circuit has failed
Console Catch
Power cycle
Safety Key not engaged
Reinsert safety key
Loose Cable
Check cable connections
Switch Damaged
Contact dealer or TRUE service
Fault CN24:
BB Comm
Fault
Console
SBC cannot
communicate with
Brainboard
Console
Power cycle
Contact dealer or TRUE service
Fault CN25:
Firmware
Mismatch
Console
Firmware on brainboard
not compatible with
SBC software
Corrupt software
Power cycle
Reconfigure Console
Firmware and software
versions are not
compatible
Re-install software/firmware
Contact dealer or TRUE service
