SRS and XRS EID Stick Reader
Issue 2, 02/2013
8
Troubleshooting
Battery and charging problems
Symptom
Cause
Solution
Both models:
Battery goes flat too
soon.
XRS EID Stick Reader
only: The charging
symbol on the LCD is
not cycling during
charging.
SRS EID Stick Reader
only: The red and
green LEDs are not
flashing during
charging.
Power adaptor is faulty.
Try charging the stick reader battery using a known
good power adaptor. Replace power adaptor if required.
SRS/XRS adaptor cable
is faulty.
Try charging the stick reader battery using a known
good SRS/XRS adaptor cable. Replace SRS/XRS
adaptor cable if required.
Battery faulty.
Test the battery. See page 21.
Replace battery if required. See page 27.
Serial connector faulty.
Try replacing the serial connector and loom. See page
32.
Main module faulty.
Replace the main module. See page 28.
XRS EID Stick Reader
only: Battery goes flat
too soon even though
the charging symbol
on the LCD is cycling
during charging and
displays full when
charging complete
(disconnect power
adaptor and wait for 5
minutes).
SRS EID Stick Reader
only: Battery goes flat
too soon even though
the red and green
LEDs flash during
charging and red LED
remains on constantly
when charging
complete (disconnect
power adaptor and
wait for 5 minutes).
Battery faulty.
Test the battery. See page 21.
Replace battery if required. See page 27.
Both models:
Stick reader won‟t turn
on.
Battery faulty.
Test the battery. See page 21.
Replace battery if required. See page 27.
Serial connector not
fitted correctly or faulty.
Try refitting or replacing the serial connector and loom.
See page 32.
On button faulty.
Replace the top case. See page 30.
