Troxler 3430-M, Manual Of Operation And Instruction

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RETURNING THE GAUGE FOR SERVICE
All shipments within the U.S. to the factory must comply with 49
CFR (see Appendix D) and must be accompanied by an RGA
(Returned Goods Authorization) number. This will provide
information to shipping and service personnel for expediting the
repair work. Please call or fax the factory or branch office to obtain
the RGA number.
NOTE
When you contact Troxler for an RGA number, you will
be given shipping instructions that will save you
considerable time and money.*
Please ask for special 2-day air shipment rates.
Please have the following information available when calling:
♦
System model and serial number.
♦
Part number/serial number (if applicable).
♦
Is system still under warranty?
♦
Problem or difficulty you are having with the instrument.
♦
Shipment method to Troxler and for return shipment.
♦
Shipping and billing address (not PO Box) - street address and
zip.
♦
Phone number and contact (for questions from Troxler).
♦
Will estimate be required prior to performing any work on the
system?
♦
Purchase Order Number. All Government Agencies (city,
county, state and federal) must send purchase order numbers.
* Special offers may be discontinued at any time without
prior notice.
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