10-16
Troubleshooting > Troubleshooting
C
E
Message
Checkpoints
Corrective Actions
Reference
Page
Cannot connect to
Authentication Server.
*1
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to
Auto Error Clear on page 8-39
.
—
Set machine time to match the
server's time.
page 2-11
—
Check the domain name.
page 9-2
—
Check the domain name.
page 9-2
—
Check the connection status with
the server.
—
Cannot connect to
Server.
—
Check the connection status with
the server.
—
Cannot duplex print on
the following paper.
*1
Did you select a paper size/type
that cannot be duplex printed?
Press [Paper Selection] to select
the available paper. Press
[Continue] to print without using
Duplex function.
page 6-18
Cannot print the
specified number of
copies.
*1
—
Only one copy is available. Press
[Continue] to continue printing.
Press [Cancel] to cancel the job.
The machine may reproduce the
same originals by arranging the
following settings:
•
Uncheck [RAM Disk] in the
[Device Settings] tab of the
printer's properties.
NOTE
If you unchecked the [RAM Disk],
check the [RAM Disk] again after
the printing is completed. If not,
print speed may be reduced.
—
Cannot process this
job.
*1
―
This job is canceled because it is
restricted by User Authorization or
Job Accounting. Press [End].
―
Cassette is not installed.
―
Cannot feed paper. Set the cassette
indicated on the screen.
―
Check the envelope
switch.
Does the envelope lever setting
match the paper type?
Match the paper type and the
envelope lever position.
page 3-20
Check the document
processor.
Is the document processor open?
Close the document processor.
―
Check the toner
container.
—
The toner container is not installed
correctly. Set it correctly.
page 10-5
Message
Checkpoints
Corrective Actions
Reference
Page
Error occurred at
cassette #.
―
Remove the indicated cassette.
Press [Next >] to follow the
instructions.
―