Fault Diagnosis
35
Problem/
Symptom
Cause
Action/Cure
Water too
cool or
cold.
Temperature
setting too low.
Increase temperature via rotary temperature control.
Refer to the
‘
Adjusting the Temperature
’
in the User
Guide.
‘Max Shower
Temperature
’
setting set to low.
Refer to the ‘Configure Settings’ section of the Triton Xerophyte
User Guide to adjust the temperature settings.
Supply
temperature
below 50
°
C.
Refer to ‘Specifications’ for guidance on how to set the
system temperature to a minimum of 55
°
C.
Water pressure above
maximum specified or
imbalanced.
Check water pressures are normally equal, refer to the
‘
Specifications
’
section of this Guide for further guidance.
Combination boiler
cutting in/out.
Check the use of flow regulators,
refer to the ‘Typical Suitable
Installations’ section of this guide for further guidance.
Insufficient supply
of stored hot water.
Check that the hot water storage capacity meets the
recommendation of the
‘
Typical Suitable Installations
’
section of
this Guide.
Air lock in Triton
Xerophyte Mixer
Unit.
Prime to remove air from the Triton Xerophyte Mixer Unit.
Following purge action, the Triton Xerophyte Mixer Unit
commissioning procedure must be undertaken in accordance with
the ‘Commissioning’ section of this Guide.
Inlet supply
connection
reversed.
Check the inlet supply connection, then if necessary correct, in
accordance with the ‘Triton Xerophyte Mixer Unit Installation”
section of this guide.
Outlet pipe run is
too long.
Ensure that the distance between the Triton Xerophyte Mixer Unit
and Showerhead is as short as possible in accordance with the
‘Triton Xerophyte Mixer Unit Installation section of this Guide.
Outlet pipe is not
insulated.
Ensure the outlet pipe is thermally lagged, then if necessary
rectify, in accordance with the ‘Triton Xerophyte Mixer Unit
Installation’ section of this Guide.
Low flow
rate.
Flow settings too
low.
Increase flow by pressing the flow increase button. Refer to the
‘Adjust the Flow’ section in the User Guide.
Inlet isolating valves
are not fully open.
Check if isolating valves are fully open. Refer to ‘Triton Xerophyte
Mixer Installation’ of this Guide.
Inlet filters or check
valves blocked.
Check for a blockage in inlet filters and check valves, refer to
‘Cleaning the inlet filters’ under ‘ General Maintenance’ of this
Guide.
Blockage in the
pipework.
Turn off the shower and consult a suitably competent
plumber.
Blocked showerhead
or hose.
Clean the spray plate or replace the blocked hose.
Inlet water
pressure low.
Check if sufficient water pressure is available. Refer to the
‘
Specifications
’ section of this Guide for further guidance.
