Fault Diagnosis
34
If any maintenance is required then it MUST be carried out by a competent trades
person. ENSURE that the underlying cause of the malfunction is resolved before
replacing any parts.
IMPORTANT - Isolate the electricity supply before attempting any fault diagnosis inside
the Triton Xerophyte Mixer Unit
Cause
Action/Cure
Triton Xerophyte
Mixer
Interrupted power supply caused
by either local power cuts or a
blown fuse or circuit breaker.
Inspect and, if necessary, renew or reset fuse or
circuit breaker.
Shower will not
turn on/no water
flow.
If it fails again, consult a qualified electrician.
Batteries in the Triton
Xerophyte Controller Unit
are flat (wireless only).
Install new batteries. Refer to the
‘Triton Xerophyte Controller Unit
Installation’ section of this Guide.
Triton Xerophyte Controller
Unit is installed out of range
(wireless only).
Reposition the Triton Xerophyte Controller
Unit, refer to the
‘
Triton Xerophyte
Controller Unit Installation
’
section of this
Guide.
Inlet isolating valves are not
fully open.
Check if isolating valves are fully open. Refer to
‘Triton Xerophyte Mixer Installation’ of this Guide.
Inlet filters or check valves
blocked.
Check for a blockage in inlet filters and check
valves, refer to
‘Cleaning the inlet filters’ under
‘ General Maintenance’ of this Guide.
Air lock in
water
supplies.
Purge air from hot and cold supplies to the
connectors on the Triton Xerophyte Mixer
Unit. Following purge action, initiate the
Commissioning procedure as outlined in the
‘
Commissioning
’
section of this Guide.
Failure of hot or cold water
supply.
Check water elsewhere in the property and,
if necessary, contact the local municipality.
Loss of wireless connection
between Triton Xerophyte
Controller and Mixer Unit
(wireless connectivity only).
Go to the “Commissioning –
Wireless
Connectivity Only” section of this Guide and
repeat the wireless connectivity procedure.
Unit malfunction.
Contact IWSX Customer Service.
