Fault
Diagnosis
37
Problem/Symptom
Cause
Action/Cure
Triton Xerophyte
Controller Unit is
not responsive.
Loss of or poor
wireless signal
between Triton
Xerophyte Controller
and Triton xerophyte
Mixer Unit (wireless
connectivity only).
Go to the “Commissioning –
Wireless Connectivity
Only” section of this Guide and repeat the wireless
connectivity procedure.
Check Batteries.
Unit malfunction.
Contact IWSX Customer Service
Shower Pulsing (HP).
(
Combination boiler).
Water supply
temperature too low.
Increase the hot water temperature at
the source.
Unbalanced water.
Fit a pressure reducing valve in the cold
water supply inlet.
Noise
Air lock in Triton
Xerophyte Mixer Unit.
First check that the installation complies
with the Installation section of this Guide,
then prime to remove air from the Triton
Xerophyte Mixer Unit. Once the air has
been removed, initiate the Triton
Xerophyte Mixer Unit commissioning
procedure as outlined in the
“Commissioning” section of this Guide
Water hammer.
Ensure all pipework is securely fixed, see
‘
General Installation Information
’
.
Unit malfunction.
Contact IWSX Customer Service.
