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© Copyright 2020 TRENDnet. All Rights Reserved. 

 

 

 

 
TRENDnet User’s Guide

 

TEW-831DR 

67

 

Allow/deny ping requests to your router from the Internet 

Advanced > Administrator > Advanced Network 

To provide additional security, you may want to disable your router from responding to 
ping or ICMP (Internet Control Message Protocol) requests from the Internet. A ping is 
network communication test to check if a device with IP address is alive or exists on the 
network. By disabling this feature, you can conceal your router’s IP address and 
existence on the Internet by denying responses to ping requests from the Internet. You 
can additionally use this feature as a tool for troubleshooting purposes 

 

1. Log into your router management page (see “

Access your router management page

” 

on page 10). 

 

2. Click on Advanced and click on Administrator, then click on Advanced Network.  

 

3. Next to WAN Ping, Click the WAN Ping Respond  drop-down list and Enable to allow 
your router to respond to ping requests from the Internet. You can also choose Disable  
to block WAN ping requests from the Internet 

 

 

4. To save changes to this section, click Apply when finished. Commit your changes to 
the router by clicking on Apply/Discard Changes in the left-hand menu, and click Apply 
& Reboot. 

How to capture network packets 

Advanced > Administrator > Advanced Network 

The router has the built-in capability to capture network packets for troubleshooting 
purposes. 

 

1. Log into your router management page (see “

Access your router management page

” 

on page 10). 

 

2. Click on Advanced and click on Administrator, then click on Advanced Network.  

 

3. Under Capture Packets, click the Network Interface drop-down list and select 
interface you would like to capture packets on (LAN or WAN). Click Start to start the 
capture and click Stop to stop the capture. You can click Download to download the 
packet capture file to view in the packet capture program such as Wireshark. 

 

 

Summary of Contents for TEW-831DR

Page 1: ...TRENDnet User s Guide Cover Page...

Page 2: ...or your wireless network 21 Secure your wireless network 22 Connect wireless devices to your router 24 Connect wireless devices using WPS 24 PBC Software Virtual Push Button 25 PIN Personal Identifica...

Page 3: ...Private Networking VPN 57 Creating a Virtual Private Network 57 Router Maintenance Monitoring 63 Reset your router to factory defaults 63 Router Default Settings 63 Backup and restore your router con...

Page 4: ...ide TEW 831DR 1 Product Overview TEW 831DR Package Contents In addition to your router the package includes If any package contents are missing or damaged please contact the retail store online retail...

Page 5: ...ireless ac router using the Wi Fi Protected Setup WPS button Pre Encrypted For your convenience the wireless network is pre encrypted with its own unique password Access Controls Control access to spe...

Page 6: ...Connect Ethernet cables also called network cables from your router LAN ports to your wired network devices 3 Gigabit WAN Internet Port Connect an Ethernet cable from your router Internet port to you...

Page 7: ...lue Device is on Off No power 2 WPS LED Blinking Blue WPS is activated Off WPS not activated 3 2 4G Wireless LEDs Solid Blue 2 4GHz radio is on Blinking Blue Data Transmit Receive Off 2 4GHz radio is...

Page 8: ...tions How to set up a home network 1 For a network that includes Internet access you ll need Computers devices with an Ethernet port also called network port or wireless networking capabilities A mode...

Page 9: ...al DNS Servers Address 1 Static IP _____ _____ _____ _____ DNS Servers Address 2 Static IP _____ _____ _____ _____ Optional Reconnect Mode Always On Demand Manual Optional MTU _______ Default 1500 cha...

Page 10: ...hen connecting your computer directly to your modem 3 Turn off your modem 4 Disconnect the Network cable from your computer to your modem Note If your modem includes a battery backup remove the batter...

Page 11: ...831dr or you can access the router management using the default IP address http 192 168 10 1 Your router will prompt you for a user name and password Enter your user name and password and click Advan...

Page 12: ...Copyright 2020 TRENDnet All Rights Reserved TRENDnet User s Guide TEW 831DR 9 5 Review and change your wireless network settings then click Next on each page...

Page 13: ...network is pre encrypted with its own unique wireless network security key You can find the unique network security key and the pre assigned network name SSID on a sticker on the side of the router an...

Page 14: ...connect them to one of the available LAN ports labeled 1 2 3 on your router Note If you encounter issues connecting to your network there may be a problem with your computer or device network settings...

Page 15: ...l on the bottom of the router Enter your Username and Password select your preferred language then click Login User Name admin Password xxxxxxxx Note User Name and Password are case sensitive Basic Co...

Page 16: ...nd IP assignment on the WAN side Host Name The name of this device MAC Address Clone Enter in MAC address to be cloned if applicable LAN IP Address Enter in the IP address to be assigned to this devic...

Page 17: ...ement page using the User Name admin and the new password instead of the predefined default password If you reset the device to defaults you will need to access the router management page use the pred...

Page 18: ...it the capability of your 802 11n supported wireless devices from obtaining higher performance and data rates Connecting at 802 11a or 802 11n will limit the capability of your 802 11ac supported wire...

Page 19: ...y results in substantial performance increases when connecting an 802 11ac n wireless client Guest Network Basic Guest Network 2 4GHz or 5GHz Creating an isolated and separate wireless guest network 2...

Page 20: ...ked allows wireless client devices connected your guest network s complete access to your private LAN primary wireless network and Internet Wireless Client Isolation When this option is checked wirele...

Page 21: ...ick on Parental Control 3 Check Enable to enable the access rule 4 Enter a Computer Name Note If the network device is connected to your router you can also click the drop down list to choose one of t...

Page 22: ...ess on Tuesdays and Wednesdays from 5AM to 6AM click on those corresponding boxes When finished setting the time slots allowed click OK 9 Click Save to add the rule to the table Note In the Parental C...

Page 23: ...lick Define and a table will appear to define the time slots when the specified URL website should be blocked Note Before defining a schedule please ensure your Time settings are configured correctly...

Page 24: ...ng provides the router with the ability to detect wireless devices using either WPA or WPA2 encryption Your wireless network will automatically change the encryption setting based on the first wireles...

Page 25: ...mmit your changes to the router by clicking on Apply Discard Changes in the left hand menu and click Apply Reboot Security Mode Choose WEP OPEN WEP SHARED or WEP AUTO Note It is recommended to use Ope...

Page 26: ...ll not change rotation of the key is part of the WPA protocol and designed to increase security Selecting WPA WPA2 WPA2 Enterprise Mixed WPA2 Personal recommended The following section outlines option...

Page 27: ...can easily connect your wireless devices to your network Push Button Configuration PBC method o RECOMMENDED Hardware Push Button method with an external button located physically on your router and o...

Page 28: ...r your router to finsh the WPS process Note You should a message on your WPS client device indicating WPS was successful PIN Personal Identification Number Advanced Wireless 2 4GHz or 5GHz WPS If your...

Page 29: ...t your router functions in Access Point mode to allow wireless client devices to connect and access your network resources and access the Internet using a single SSID The diagram below shows your rout...

Page 30: ...routers and access points configured in WDS mode to bridge groups of network devices together wirelessly Simultaneously the router will also function in access point mode allowing wireless client dev...

Page 31: ...WDS 3 Click the WDS drop down menu and select Enable Note Please note to use the Local AP MAC address listed here to enter into the other WDS capable router s WDS configuration not the MAC listed in t...

Page 32: ...witch ports 1 4 After selecting and applying this mode click on Wireless Wireless Network and click Site Survey to scan for the wireless network to connect and enter the wireless security key if requi...

Page 33: ...s a WiFi password key enter the key under Wireless Security Note You can choose to enable MU MIMO if the router AP you are connecting to supports this feature 7 To save changes to this section click S...

Page 34: ...n Default Value 2347 range 1 2347 TX Power This setting allows you to adjust the wireless transmit power to a lower setting In busy wireless environments lowering the transmit power may improve better...

Page 35: ...Copyright 2020 TRENDnet All Rights Reserved TRENDnet User s Guide TEW 831DR 32...

Page 36: ...your wireless signal Use the wireless adapter s site survey tool to determine the best antenna orientation for your wireless devices 4 Interference from devices that produce RF radio frequency noise...

Page 37: ...by your ISP To save changes to this section click Save when finished Commit your changes to the router by clicking on Apply Discard Changes in the left hand menu and click Apply Reboot Note Please con...

Page 38: ...automatically typically the stored MAC address in the modem is reset each time you restart the modem If you are installing this router for the first time turn your modem before connecting the router t...

Page 39: ...use the following format using your new IP address http new ipaddress here to access your router management page You can also use the default login URL http tew 831dr Set up the DHCP server on your r...

Page 40: ...lick on Setup then click on LAN Settings 3 Review the DHCP reservation settings To save changes to this section click Apply when finished Commit your changes to the router by clicking on Apply Discard...

Page 41: ...Once you have saved the settings the entries will appear under the DHCP Reservations list You can click Reset to clear the entries in the list or check the Delete option next to the entry to remove a...

Page 42: ...able Application Layer Gateways ALG Advanced Firewall ALG You may want to configure your router to allow computers the use of specific high layer applications or service sessions to pass through Appli...

Page 43: ...lick DoS 3 Click the DoS Settings drop down list to select Enable to enable DoS prevention 4 To save changes to this section click Save when finished Commit your changes to the router by clicking on A...

Page 44: ...irewall Rule select the action for the firewall rules table review the settings below Click Add to add the rule to the table Commit your changes to the router by clicking on Apply Discard Changes in t...

Page 45: ...r local area network Note First you will need to sign up for one of the DDNS service providers listed in the Server Address drop down list 1 Sign up for one of the DDNS available service providers lis...

Page 46: ...saving is activated You can choose one of the following options to set the device time and date Automatically synchronize with Internet Time Server Check the Enable NTP Server option to set your route...

Page 47: ...gement page see Access your router management page on page 10 2 Click on Advanced and click on Setup then click on Schedule 3 Review the Schedule settings To save changes to this section click Add whe...

Page 48: ...function allows you to define a schedule when the access control filter should be turned on T To define a new schedule click New Schedule and refer to page 42 Create Schedules After you have created...

Page 49: ...g 192 168 10 20 192 168 10 20 or 192 168 10 20 192 168 10 30 Note The filter will not be applied to IP addresses outside of the range specified Note In the Block Rule List you can edit a rule by clic...

Page 50: ...ing on Apply Discard Changes in the left hand menu and click Apply Reboot Virtual Server Advanced Firewall Virtual Server Virtual Server also called port forwarding allows you to define specific ports...

Page 51: ...ttings and see page 42 Create Schedules to create a schedule Note In the Virtual Server List you can edit a rule by clicking under the Edit column next to the rule you would like to edit You can also...

Page 52: ...cking on Apply Discard Changes in the left hand menu and click Apply Reboot 4 Review the application rule settings Click Add to save settings Check the option to the left most of the entry to enable a...

Page 53: ...name for the gaming rule IP Address Enter the IP address of the device to forward the ports e g 192 168 10 101 TCP Ports to Open Enter the TCP port you would like to set UDP Ports to Open Enter the UD...

Page 54: ...er routers Generally different networks can be determined by the IP addressing assigned to those networks Generally speaking and for the case of an example your network may have 192 168 10 x IP addres...

Page 55: ...other network If you have other routing devices that support dynamic routing protocol you can enable these routing protocols on your router to learn and automatically generate the routes needed betwee...

Page 56: ...with the iTunes application installed will be able to discover and browse the media found on the USB storage over the network DLNA Server Advanced USB File Sharing Server 1 Log into your router manage...

Page 57: ...word are set to your predefined user name and password setting to access the router management page User Name Enter the user name to be used to access your files Password Enter the password for the us...

Page 58: ...n be access anonymously Access From Internet Selecting Enable will allow access to the USB storage using FTP over the Internet WAN and local LAN networks Selecting Disable will disable FTP access over...

Page 59: ...tion port and enable disable encryption After you have completed your configuration changes click Apply Commit your changes to the router by clicking on Apply Discard Changes in the left hand menu and...

Page 60: ...systems such as Windows XP and later 32 bit 64 bit and Linux One major benefit to using the SSL protocol for VPN is that most networks allow the SSL protocol to passthrough which eliminates the requi...

Page 61: ...client computer Please note that these files will need to be installed on the VPN client computer later on in order to establish VPN connectivity Default Filename client ovpn Note Please do not change...

Page 62: ...d TRENDnet User s Guide TEW 831DR 59 4 If prompted to run the file click Run 5 At the installation window click Next 6 At the license agreement window review the license agreement and click I Agree 7...

Page 63: ...e TEW 831DR 60 8 At the install location window click Install 9 At the prompt to install the TAP Windows adapter click Install 10 At the installation completion window click Next 11 Make sure to unche...

Page 64: ...pn downloaded from the router to the following path without any sub folders C Program Files OpenVPN config 13 Double click on the OpenVPN GUI shortcut on your desktop to start the OpenVPN Client softw...

Page 65: ...connection to your router 16 If the VPN connection is successful you will receive the notification below in the bottom right corner You will be able to access resources securely from your router LAN...

Page 66: ...encountering difficulties with accessing your router management page OR Router Management Page 1 Log into your router management page see Access your router management page on page 10 2 Click on Advan...

Page 67: ...page on page 10 2 Click on Advanced and click on Administrator then click on Settings Management 3 Next to Import Settings section and Settings File Location click Browse 4 A separate file navigation...

Page 68: ...of this page If there is a newer version available also review the release notes to check if there were any new features you may want or if any problems were fixed that you may have been experiencing...

Page 69: ...connected to a power source or ensure that the battery is fully charged Disable sleep mode on your computer as this may interrupt the firmware upgrade process Do not upgrade the firmware using a wirel...

Page 70: ...k 3 Next to WAN Ping Click the WAN Ping Respond drop down list and Enable to allow your router to respond to ping requests from the Internet You can also choose Disable to block WAN ping requests from...

Page 71: ...on the Internet assuming complete connectivity had been dropped or lost the router will automatically initiate a device reboot in an attempt to help resolve the connectivity issue and resume Internet...

Page 72: ...eature will be activated Commit your changes to the router by clicking on Apply Discard Changes in the left hand menu and click Apply Reboot Wireless Client List Advanced Administrator Client Status Y...

Page 73: ...et Configuration Connected Type Displays the current WAN connection type applied WAN IP Address The current IP address assigned to your router WAN port or interface configuration WAN MAC Address Displ...

Page 74: ...e Displays the current 2 4GHz wireless network name and security mode of multiple SSID2 assigned to your router Guest Network Security Mode Displays the current 2 4GHz wireless network name and securi...

Page 75: ...Log Your router log can be used to obtain activity information on the functionality of your router or for troubleshooting purposes 1 Log into your router management page see Access your router managem...

Page 76: ...LAN Settings IP Address Setting DHCP Server Setting DHCP Reservation o WAN Settings o Routing o IPv6 Settings o Schedule o Upload Firmware o Management Administrator Password Dynamic DNS Remote Manag...

Page 77: ...ireless encryption 64 128 bits WEP WPA WPA2 NAT virtual server port forwarding port triggering firewall traffic rules DMZ host UPnP NAT PMP allow deny ping on WAN interface ALG PPTP L2TP IPsec VPN pas...

Page 78: ...0 240V AC 50 60Hz 1A Output 12V DC 1A external power adapter Max Consumption 5 68W Operating Temperature 0 40 C 32 104 F Operating Humidity Max 90 non condensing Certifications CE FCC IC Dimensions L...

Page 79: ...utomatically and click OK Note If you are experiencing difficulties please contact your computer or operating system manufacturer for assistance Q I am not sure what type of Internet Account Type I ha...

Page 80: ...te If you are experiencing difficulties please contact your computer or operating system manufacturer for assistance How to configure your network settings to obtain an IP address automatically or use...

Page 81: ...twork settings can be used as general guidelines however it is strongly recommended that you consult your computer or operating system manufacturer directly for assistance on the proper procedure for...

Page 82: ...subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operat...

Page 83: ...CE 2011 65 EU 2012 19 EU et Italiano Italian Con la presente TRENDnet dichiara che questo TEW 831DR conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 20...

Page 84: ...h TRENDnet vakuuttaa t ten ett TEW 831DR tyyppinen laite on direktiivin 2014 35 EY 2014 30 EY 2014 53 EU 2013 35 EU 2009 125 EY 2011 65 EU ja 2012 19 EU oleellisten vaatimusten ja sit koskevien direkt...

Page 85: ...use with this device Le pr sent metteur radio IC 6337A TEW831DRV2 a t approuv par Industrie Canada pour fonctionner avec les types d antenne num r s ci dessous et ayant un gain admissible maximal Les...

Page 86: ...ace the defective product or there is no comparable model available we will refund the depreciated value of the product If a product does not operate as warranted during the applicable warranty period...

Page 87: ...E NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF...

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