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Should the software update files are opened before putting them on a USB stick?
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No, you cannot open the files with a computer. You only need to copy (right mouse button to copy) and
place (right click paste) on an empty USB flash drive. Due to installed anti-virus programs on your PC, it
could be possible that you cannot copy the files directly from your email program. In this case you can
create an intermediate step, first copy the files to your desktop and then copy it to the USB flash drive.
Where can I see the current software version?
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If the control module is inserted in the system (in a fully connected system), it starts up and displays the
text Travel Vision, and then the software version 2.*. **
Using an external socket:
The use of an external socket may have consequences for the operation of the system. In many cases
this is due to voltage loss and the system will therefore display the error message "voltage too low".
There are a number of reasons why the system may not operate when an external socket is used:
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A thinner/lighter type of coaxial cable is often used in camper vans and caravans.
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The junction box or the cable may have a fault to earth, perhaps caused by damage.
Where the coaxial cable is too thin or there is a leakage of current somewhere in the circuit, too little
voltage will reach the R6 system. The cable and the junction boxes should be checked
.
The system has found the satellite but is aligned to the caravan/camper van.
The system may align to a reflective surface like the side of the camper van/caravan, due to reflection of
the satellite signal. The satellite signal is sufficient to receive the satellite but is too weak to allow viewing
of some (or all) TV channels.
Move the antenna and then realign it, or stand between the dish and the reflective surface while the
search process is in progress.