2 Troubleshooting Procedures
2.19 Web camera Troubleshooting
2.19 Web camera Troubleshooting
To check if the computer’s web camera is malfunctioning or not, follow the troubleshooting
procedures below as instructed.
Procedure 1: Check on Windows OS
Procedure 2: Connector Check and Replacement Check
Procedure 1
Check on Windows OS
Use the software, Camera Assistant Software, which is originally prepared in the computer to
check if the web camera can record/replay still images and moving images (including sound)
without problems.
When the Camera Assistant Software is installed, the menu will stay on the screen
but hide at the left edge of the screen. Move the pointer to the left on the screen to
show the menu. When the menu appears, double-click the icon for Web Camera to
operate the web camera.
If any troubles occur on recording/replaying of still or moving images, perform
Procedure 2.
Procedure 2
Connector Check and Replacement Check
The connection of cables, web camera and microphone may be defective. Otherwise, they
may be faulty. disassemble the computer following the steps described in Chapter 4 and
perform the following checks.
Check 1
If the connection is loose, reconnect it firmly and check each connection. If the
problem still occurs, perform Check 2.
TECRA M10 Maintenance Manual (960-685)
[CONFIDENTIAL] 2-67
Summary of Contents for Tecra M10
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 46: ...1 Hardware Overview 1 10 AC Adapter 1 32 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 47: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 48: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 2 ...
Page 52: ...2 Troubleshooting Procedures 2 vi CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 123: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 124: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 3 ...
Page 128: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 210: ...3 Tests and Diagnostics 3 31 SETUP 3 82 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 224: ...3 Tests and Diagnostics 3 31 SETUP 3 96 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 225: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 226: ...4 Replacement Procedures 4 ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 232: ...4 Replacement Procedures 4 viii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 371: ... CONFIDENTIAL Appendices ...
Page 372: ...Appendices App ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 408: ...Appendices Appendix B Board Layout B 22 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 454: ...Appendices Appendix C Pin Assignments C 46 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 464: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 468: ...Appendices Appendix F Wiring diagrams F 4 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 474: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...