2.11 Modem Troubleshooting
2 Troubleshooting Procedures
2.11 Modem Troubleshooting
To check if modem is malfunctioning or not, follow the troubleshooting procedures below as
instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute Modem test in the LAN/Modem/Bluetooth/IEEE1394 test program. Refer to Chapter
3,
Tests and Diagnostics
for more information on how to perform the test program.
If any error is detected, perform Procedure 2.
Procedure 2
Connector Check and Replacement Check
MDC (Modem Daughter Card) is used as the modem for this computer. MDC is connected to
the system board. If modem malfunctions, the connection of cable, board and module may be
defective. Otherwise, they may be faulty.
Disassemble the computer following the steps described in Chapter 4,
Replacement
Procedure
and perform the following checks:
Check 1
Make sure the following connections are firmly connected.
If any connector is disconnected, connect it firmly and return to Procedure 1. If
the problem still occurs, perform Check 2.
TECRA M10 Maintenance Manual (960-685)
[CONFIDENTIAL]
2-51
Summary of Contents for Tecra M10
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 46: ...1 Hardware Overview 1 10 AC Adapter 1 32 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 47: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 48: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 2 ...
Page 52: ...2 Troubleshooting Procedures 2 vi CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 123: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 124: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 3 ...
Page 128: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 210: ...3 Tests and Diagnostics 3 31 SETUP 3 82 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 224: ...3 Tests and Diagnostics 3 31 SETUP 3 96 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 225: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...
Page 226: ...4 Replacement Procedures 4 ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 232: ...4 Replacement Procedures 4 viii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 371: ... CONFIDENTIAL Appendices ...
Page 372: ...Appendices App ii CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 408: ...Appendices Appendix B Board Layout B 22 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 454: ...Appendices Appendix C Pin Assignments C 46 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 464: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 468: ...Appendices Appendix F Wiring diagrams F 4 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...
Page 474: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL TECRA M10 Maintenance Manual 960 685 ...