Toshiba Stratagy Flash, Installation And Maintenance Manual

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Configure Stratagy
SMDI Serial Integration
4-36
Stratagy I&M 06/02
Example Application
In this example, mailbox 900 answers incoming calls to the Stratagy system. The Caller ID
information is temporarily stored as the
%K
token. Using the
V
token, Stratagy searches the
CALLERID.TXT file for the telephone number saved as
%K
. If there is a match for
%K
, the number
in the second column of the file (890 in this example) is stored as the variable
%S2
.
The final portion of the token string in mailbox 900 sends the call to mailbox
%S2
to hear the correct
greeting, route the call to a specific location (e.g., customer support), etc. If there is no match found
for
%K
, the call follows the Done chain to mailbox 990 for normal call processing.
➤
To configure this example for the Flash and IVP8
Note
Flash only supports the V token when used in conjunction with SMDI integration.
1. Using any text editor, create the DOS text file (CALLERID.TXT) on the Stratagy Admin PC.
The format should be:
9495833700,890
9495876798,890
where: 9495833700 and 9495876798 are the Caller ID
phone numbers
890 is the GOTO mailbox
2. Save this file as C:\CALLERID.TXT.
3. From the Stratagy Admin Main Menu, press
Alt+T
to access the Tools menu.
4. Press
8
. The Filecopy
screen displays.
5. Enter PC in the Source
System field, and
CALLERID.TXT in the
Copy From and Copy To
fields.
6. Press
Enter
. Stratagy
copies the file to the Flash/
IVP8’s C:\drive.
7. Press any key to continue.
8. Press
Esc
. Stratagy
Admin’s Main Menu
displays.
9. From the Main Menu, press
Alt+U
to access the Users Menu.
10.From the Users Menu, create and save User ID mailbox 900. Enter the
%K
token string in the
Extension field. Set the mailbox’s Do Not Disturb field to Off and configure the Done and RNA
chains.
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