Toshiba Stratagy Flash, Installation And Maintenance Manual

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Customization Examples
Users Menu Examples
8-10
Stratagy I&M 06/02
4. For User ID 2002, define the user’s record to contain:
5. Access the User ID mailbox via telephone. Record:
Greeting 1: “Sorry, but your order has not yet shipped. Please call back tomorrow.”
6. For User ID 2003, define the user’s record to contain:
7. Access the User ID mailbox via telephone. Record:
Greeting 1: “Your order was shipped on.”
How It Works
The order shipment example works as follows.
1. Stratagy asks the caller to enter the order number.
2. Stratagy determines if the order number is five digits long.
If five digits long, Stratagy continues.
If not, Stratagy plays “Your order number must be five digits. Good-bye.”
3. Stratagy determines if the order number has shipped.
If shipped, Stratagy plays “Your order was shipped on” and the date of shipment.
If not, Stratagy plays “Sorry, but your order has not yet shipped. Please call back tomorrow.”
For example, if the caller entered order number 12345, Stratagy would play “Your order was
shipped on July twelfth, nineteen ninety-nine.”
Extension
@?(%S1,SHIPPED,2003)P(G1)
@ Suppresses normal process.
?(%S1,SHIPPED,2003) If variable %S1 exists in file shipped, goes to User ID 2003.
P(G1) Plays greeting 1.
Extension @V(SHIPDATE,1,%S1,2,%S2)P(G1)P(%S2,D)
@ Suppresses normal process.
V(SHIPDATE,1,%S1,2,%S2)
In file SHIPDATE, searches field 1 for variable %S1. Stores field 2 in
variable %S2.
P(G1) Plays greeting 1.
P(%S2,D) Plays the DTMF digits represented by the variable %S2 as a date.