Toshiba Stratagy Flash, Installation And Maintenance Manual

Page: 197 / 260

Customization Examples
Auto Menu Examples
Stratagy I&M 06/02
8-21
Customization
Ex
amples
Auto Menu Examples
The following examples are included in this section:
•
“Time of Day Greetings” on page 8-21
•
“Holiday Greetings—Same Day Each Year” on page 8-24
•
“Holiday Greetings—Different Day Each Year” on page 8-25
•
“Extension Change” on page 8-26
•
“Unsupervised Conferencing” on page 8-27
Time of Day Greetings
You can program Stratagy so that your company has different greetings for mornings, afternoons,
evenings, and weekends.
Program Example
In the following example, the User ID 990 (Company Greeting) assumptions are as follows.
The greetings:
Greeting 1 plays: “Thank you for calling Toshiba.”
Greeting 2 plays: “Good morning. Thank you for calling Toshiba.”
Greeting 3 plays: “Good afternoon. Thank you for calling Toshiba.”
The schedules:
morning greeting schedule starts at: 8:00 a.m. Monday through Friday
afternoon greeting schedule starts at: 12:01 p.m. Monday through Friday
evening greeting schedule starts at: 5:01 p.m. Monday through Thursday
weekend greeting schedule starts at: 5:01 p.m. Friday
➤
To program the example
Scheduling the greetings includes defining the Auto records and recording the greetings for User
ID 990.
For the morning greeting, define the Auto record as follows:
Enabled Yes
Change On (date) 08/15/98
Change At (time) 08:00 (8:00 a.m.)
Every Month(s) 0
Every Day(s) 1
Every Hour(s) 0
Every Minute(s) 0
Restricted To (MTWTFSS) YYYYYNN
Extension (leave blank)
Rings (leave blank)
Do Not Disturb On
Call Screening Off
Greeting 2