Integration Features
CTX Integration
Strata CTX28 Voice Processing User Guide 06/04
73
Call Record to Voice Mail
While on an active call, a station user can record the conversation and store it in a
voice mailbox. Recordings can also be paused or restarted. Depending upon your
System Administrator, you are given either a manual method of recording that allows
you to designate the mailbox where the recording will be sent or an auto method that
automatically sends the recording to a predefined mailbox that is assigned to the
phone you are using. This may be your personal mailbox.
Note
Ask your System Administrator which method you need to use when recording
a call.
This feature requires the presence of a
5HFRUG
and a
365(6
(Pause/Resume)
button on your telephone. Feature codes are not available.
Important!
Voice mailboxes have a definable limit on the length one message can
be. If you plan on doing lengthy recordings using this feature, see your
System Administrator so your message recording time can be properly
defined.
³
To record a call
1. With a call in progress, press
5HFRUG
.
If you are using the auto method, the Record LED flashes rapidly and there is
approximately a one second interval (in extreme busy conditions, up to five
seconds) before the recording starts and the Record LED changes to the in-use
interval flash rate. You are now recording. Continue to Step 3.
...or if you are using the manual method, the Record LED flashes green rapidly.
Continue to Step 2.
2. (Manual method only) If you want to record the call to the predefined mailbox
associated with the phone you are using, press
. The Record LED flashes rapidly
and there is approximately a one second interval (in extreme busy conditions, up to
five seconds) before the recording starts and the Record LED changes to the in-use
interval flash rate. You are now recording.
...or if you want to record this call to another mailbox, enter the mailbox number
(usually the extension number). Finish by pressing
.
The Record LED flashes
rapidly and there is approximately a one second interval (in extreme busy
conditions, up to five seconds) before the recording starts and the Record LED
changes to the in-use interval flash rate. You are now recording.
Summary of Contents for Strata CTX28
Page 1: ...Digital Solutions Division June 2004 Voice Processing System User Guide ...
Page 8: ...Contents Chapter 6 Integration Features iv Strata CTX28 Voice Processing User Guide 06 04 ...
Page 12: ...Introduction Related Documents Media viii Strata CTX28 Voice Processing User Guide 06 04 ...
Page 24: ...The Grand Tour User Tutorial New User 12 Strata CTX28 Voice Processing User Guide 06 04 ...
Page 42: ...Play Messages Special Functions 30 Strata CTX28 Voice Processing User Guide 06 04 ...
Page 88: ...Integration Features Call Monitor 76 Strata CTX28 Voice Processing User Guide 06 04 ...