Toshiba Satellite M20, Maintenance Manual

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2.6 2.5-inch HDD 2 Troubleshooting
If you cannot format the HDD using the test program, go to Procedure 4.
Procedure 4 Test Program Check
Run the HDD test program stored on the maintenance test program disk for all test items.
See Chapter 3 for details on how to use the test program.
If an error is detected during the HDD test, an error code and status will be displayed. The
error codes and their status names are listed in Table 2-3. If an error code is not generated
and the problem still exists, go to Procedure 5.
Table 2-3 HDD error code and status
Code Status
1 Get Parameter Fail !
2 Read Old Data Error
3 Write Pattern Error
4 Read Back Data Error
5 Data Compare Error
6 Restore Data Error
7 Read Verify Error
9 Seek Error
10 Disk Controller Self Test Failed
11 Disk Controller Test unexpected interrupt Failed
12 Disk Controller action Test Failed
13 disk dos not support SMART
14 disk read attribute threshold error
15 disk read attribute value error
16 disk SMART attribute value error
Satellite M20 Maintenance Manual 2-21