Troubleshooting
Portégé A100
9-7
Portégé A100
Version
2
Last Saved on
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as
Password
Problem Procedure
Cannot enter
password
Refer to the
Password
section in Chapter 7,
HW Setup and Passwords
.
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5,
The Keyboard
and Chapter 7,
HW Setup
and Passwords
.
Problem Procedure
Some letter keys
produce numbers
Check that the numeric keypad overlay is not
selected. Press
Fn + F10
and try typing again.
Output to screen is
garbled
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation.
If you are still unable to use the keyboard,
consult your dealer.
LCD panel
Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7,
HW Setup and Passwords
for more information.
Problem Procedure
No display
Press hotkeys
Fn + F5
to change the display
priority, to make sure it is not set for an external
monitor.
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Problems above remain
unresolved or other
problems occur
Run the diagnostic test.
Contact your dealer if the problems continue.