Troubleshooting
Portégé A100
9-5
Portégé A100
Version
2
Last Saved on
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as
Overheating power down
If the computer’s internal temperature becomes too high, the computer
will automatically enter Hibernation or Resume mode and shut down.
Problem Procedure
Computer shuts down
and
DC IN
15V
indicator
blinks orange
Leave the computer off until the
DC IN 15V
indicator stops blinking.
It is recommended to leave the computer off until
the its interior reaches room temperature even
though the
DC IN
15V
indicator stops blinking.
If the computer has reached room temperature
and still does not start, or if it starts but shuts
down quickly contact your dealer.
Computer shuts down
and its DC IN 15V
indicator is flashing
green
Indicates a problem with the heat dispersal
system. Please contact your dealer.
AC power
If you have trouble turning on the computer with the AC adaptor
connected, check the
DC IN 15V
indicator. Refer to Chapter 6,
Power and
Power-Up Modes
for more information.
Problem Procedure
Check the connections. Make sure the cord is
firmly connected to the computer and a power
outlet.
AC adaptor doesn’t
power the computer
(
DC IN
15V
indicator
does not glow green)
Check the condition of the cord and terminals.
If the cord is frayed or damaged, replace it. If the
terminals are soiled, wipe them with cotton or a
clean cloth.
If the AC adaptor still does not power the
computer, contact your dealer.