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If you have problems
Troubleshooting
Troubleshooting
Some problems you may encounter when using your gigabeat
®
are
relatively easy to identify and solve. This section covers problems
you may encounter and suggested actions.
Problem
Cause
Action
Reference page
The gigabeat
®
does
not turn on, or does
not operate when
buttons are
pressed.
The remaining
battery power is
low.
Connect the
gigabeat
®
to a
computer using
the USB cable
and charge the
gigabeat
®
battery.
See
“Charging the
built-in battery” on
page 17.
The gigabeat
®
is
locked.
Release the Lock
switch to unlock
the gigabeat
®
.
See
“Getting Started
with Your
gigabeat®” on
page 15.
The gigabeat
®
is
currently
connected to a
computer.
The gigabeat
®
cannot be
operated while
being connected
to a computer.
See
“Removing the
gigabeat® from
your computer” on
page 22.
Data cannot be
played.
Audio data is not
available.
Transfer audio
data to the
gigabeat
®
using
Windows
Media
®
Player
11 or 10.
See
“Transferring
audio files on your
computer to the
gigabeat®” on
page 29.
No sound.
The earbuds are
not connected
properly.
Check the
connection
between the
earbuds and
gigabeat
®
.
See
“Listening to
music ” on page 35.
The volume is set
to the minimum
level.
Carefully, adjust
the volume.
See
“Adjusting the
volume ” on
page 42.