Toshiba ID EDGE, Description

Page: 98 / 142

Features
Messaging
84
IPedge General Description 01/12
Fax Settings
The mailbox owner may set personal outbound fax settings, such as number of times to retry fax
delivery based on busy or no answer and how long to wait between each try. Each fax user can
transmit its own name and number (CSID) on outbound fax.
Incoming Fax DID
For inbound fax messages, a DID number may be associated with the mailbox. An incoming fax to
this number will automatically trigger a fax tone and the fax will be stored in the mailbox.
Incoming Fax Target
Faxes may be re-routed from an incoming mailbox to a secondary mailbox.
Personal Fax
With the use of a custom printer driver, Messaging allows users to send documents as faxes to
remote locations, using the IP
edge system. Just select the print option, as you would print a
document, and choose the Messaging Fax printer. A web applet will be presented to accept
addressing options and to add a fax cover page.
Voice Messaging
Ad-Hoc Groups
A mailbox owner can send or forward a message to a group of mailboxes created on the fly, as
opposed to predefined groups. See
“Distribution Groups” on page 86 ).
Archive Mailbox
Messages can be archived by automatically copying from an originating mailbox to an archive
mailbox. For example, hotel reception can access the archive mailbox to allow guests to recover
messages after they have already checked out. Archived messages are stored by mailbox number
and date for easy access.
Automatic Message Copy
Messages can be copied automatically from an originating mailbox to a destination mailbox.
Specific types of messages, such as priority or group can be selected for automatic message copy,
and the automatic message copy can happen immediately or be assigned to copy only after a pre-
selected amount of time.
Call Queuing
When the automated attendant detects a busy event from an extension it can be set to put all callers
on hold in a queue and let each caller know his position in the queue. IP
edge Messaging will
attempt to transfer the caller to the extension after a certain period of time and if the extension is
still busy the system will announce to the caller their position in the queue. While holding,
Messaging can play promotional announcements to the caller.
Call Record to Voice Mail
The mailbox owner can record an incoming call by using a key press on the telephone key pad.
While on an active call, a telephone user can record the conversation and store it in their voice
mailbox. Users can replay recorded messages by calling the voice mailbox that has the stored
recording and play it back as any other message. Recording to Voice Mail (VM) is available on
two-party and multi-party conference calls.