Features
Messaging
86
IPedge General Description 01/12
Distribution Groups
A new message can be sent, or a message can be redirected to multiple individuals, without having
to input individual mailbox numbers. Distribution groups are either global (available to all
mailboxes) or private (each mailbox owner can establish their own groups). The system can
manage up to 99,999 distribution groups (private and global) with unlimited members and groups
within groups.
End Recording Key
The administrator can define a specific key that callers must press to stop their recording (for
example, #). This is useful to prevent accidental termination of a recording.
Envelope Information
Envelope Information includes time and date information, caller ID, sensitivity and urgency of the
message. Envelope information can be programmed to automatically play with a new message or
only play when requested by the mailbox owner. If set to play automatically, it can be programmed
to play either before or after the voicemail message.
External Message Notification
The mailbox owner can schedule notification to external devices when a message is received, such
as text message to cell, notification to pager, and call-out to another phone number.
First-time User Tutorial (Mailbox Set-up)
Assists the mailbox owner with the set-up of her voicemail box (change password, set up personal
greeting).
Forward/Rewind
A configurable timer that defines how far backward or forward a message will skip when the
mailbox owner uses the skip backward/ forward key press during message playback.
Future Delivery
A mailbox owner can input a time and date to schedule a message for future delivery.
Hospitality Mailbox
A hospitality mailbox is a streamlined mailbox that allows guests (users) to retrieve room
messages from any phone on or off the property and access voicemail through a web browser. The
front desk can also retrieve messages for a guest as well as retrieve messages from the archive for
a guest that has already checked out.
Key Ahead
Bypass a voice prompt by selecting a key press.
Mailbox Owner Language Selection
A default language can be set for each mailbox owner. This is the language of the prompts that a
mailbox owner will hear when calling into his mailbox. If this feature is not set, the mailbox owner
will hear the language identified in department settings.
Summary of Contents for ID EDGE
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