Toshiba ID EDGE, Description

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Features
Messaging
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is transferred to the no response mailbox. This enables the filtering of calls that were dropped by
the caller, but were not disconnected by the central office or the telephone system.
Operation Mode
Operation modes allow a department to operate under different modes such as day, night,
emergency, lunch, or holiday. Each mode can have different conditions to handle calls (e.g.,
different greetings, operators, scripting routings). Operation modes can be set to change
automatically or manually.
Simple Single-Digit Dialing
The Messaging departmental conversion tables allow the incoming caller to easily navigate by
using single-digit DTMF keystrokes to reach specific company departments, services or
extensions.
Time of Day Greeting
Time of day greeting is a time-dependent greeting (e.g., good morning, good afternoon, good
evening).
Fax
All IP edge system models support T.38 communication when the end-to-end communications are
entirely SIP. Fax features are licensed on a user level, not a system level basis. An Advanced User
license is required for a user to take advantage of the fax mail and personal fax features.
Fax from Desktop
Provides the ability to send faxes from the mailbox owner’s desktop.
Fax Format
Fax documents sent from the mailbox owner’s desktop may be formatted as PDF, TIF or DCX.
Fax Log
A web-based report displays the mailbox owner’s outbound faxes. The fax log includes date, time,
status of an outbound fax, fax destination, account and billing codes.
Fax-on-Demand
This component allows incoming callers to access a library of documents and select a specific fax
document to be faxed to them. Fax on demand applications are created using the Messaging Script
mailbox. A Script license is required for this feature.
Fax Mail
Fax mail allows a mailbox owner to receive faxes in his voice mailbox and view them via unified
messaging (an email attachment) or use the telephone interface to re-route the incoming fax to a
physical fax machine.
Fax Queue
A web-based report displays the mailbox owner’s outbound faxes currently queued for
transmission.