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Toshiba 9000, User Manual

The Toshiba 9000 User Manual is essential for maximizing your experience with this innovative product. Discover the full potential of your Toshiba 9000 with our comprehensive and easy-to-follow manual, available for free download on our website. Take control of your device today at manualshive.com.

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199

Chapter 10

Troubleshooting Guide

Some problems you may encounter when using your notebook 
computer are relatively easy to identify and solve. Others may 
require help from your dealer or the manufacturer of a software 
program. 

This chapter aims to help you solve many problems yourself 
without needing additional help. It covers the problems you are 
most likely to encounter. For further assistance and solutions, use 
Toshiba’s support tool, VirtualTech

TM

, to help diagnose and solve 

possible problems.

If all else fails, contact Toshiba. You will find information on 
Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Occasionally, as you work with your computer, you may 
encounter one or more of the following problems. Usually, you 
can solve them relatively easily.

Summary of Contents for 9000

Page 1: ...port tool Double click the desktop icon or visit the Web site http virtualtech answerteam com InTouchsm Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see Chapter 10 on page 199 of this guide ...

Page 2: ...DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the...

Page 3: ...onformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instr...

Page 4: ...the external devices and the computer s serial port parallel port monitor port USB port PS 2 port and microphone jack Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This d...

Page 5: ...which you will connect the modem The FCC registration number of the modem The Ringer Equivalence Number REN of the modem which is 0 6B The modem connects to the telephone line by means of a standard jack called the USOC RJ11C Type of service Your modem is designed to be used on standard device telephone lines Connection to telephone company provided coin service central office implemented systems ...

Page 6: ... will be given the opportunity to correct the problem and informed of your right to file a complaint with the FCC In the event repairs are ever needed on your modem they should be performed by Toshiba Corporation or an authorized representative of Toshiba Corporation Disconnection If you should ever decide to permanently disconnect your modem from its present line please call the telephone company...

Page 7: ...ny cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact...

Page 8: ... within the guidelines found in radio frequency safety standards and recommendations Toshiba believes Wireless LAN is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environm...

Page 9: ...e must accept any interference that may cause undesired operation Caution Exposure to Radio Frequency Radiation The radiated output power of the Toshiba Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits Nevertheless the Toshiba Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized When using...

Page 10: ...hich can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienc...

Page 11: ...instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Australia Austria Belgium Canada Denmark Finland G...

Page 12: ...e to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the owner s manual may result in hazardous radiation exposure Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior writ...

Page 13: ...ATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONT...

Page 14: ...0 is a trademark of SPANWorks U S A Wi Fi is a trademark of the Wireless Capability Ethernet Alliance Yamaha is a registered trademark of Yamaha Corporation Manufactured under license from Dolby Laboratories Dolby and Dolby Digital are registered trademarks of Dolby Laboratories Energy Star is a registered trademark of the U S Environmental Protection Agency Bluetooth is a trademark owned by its p...

Page 15: ...k with rear panel closed 31 Back with rear panel open 32 Right side 33 Left side 34 Front with the display panel open 35 Underside 37 Indicator panel lights 38 System indicator panel lights 38 Keyboard indicator panel lights 40 Chapter 2 Getting Started 41 Selecting a place to work 41 Creating a computer friendly environment 41 Keeping yourself comfortable 43 Other precautions 46 ...

Page 16: ...lay device 58 Directing the display output when you turn on the computer 59 Adjusting the quality of the external display 60 Video limitations 61 Using an external keyboard 61 Making your external keyboard emulate the Fn key 62 Using a mouse 62 Setting up a PS 2 mouse with the AccuPoint II 62 Connecting a local printer 63 Connecting an external diskette drive 64 Connecting external speakers or hea...

Page 17: ...ort 83 Chapter 4 Learning the Basics 85 Computing tips 85 Windows basics 87 Logging on to Windows 2000 87 Using the keyboard 88 Character keys 88 Making your keyboard emulate a full size keyboard 89 Ctrl Fn and Alt keys 89 Function keys 90 Windows special keys 90 Overlay keys 91 Using the AccuPoint II 93 Using the TOSHIBA Console button 94 Starting a program 96 Saving your work 96 Printing your wo...

Page 18: ...attery power 115 What to do when the battery alarm sounds 117 Changing batteries 118 Taking care of your battery 120 Safety precautions 120 Maximizing battery life 121 Disposing of used batteries safely 121 Conserving power 122 Power usage modes in Windows 2000 123 Using a hot key to set the power usage mode 123 Additional options for power 124 Chapter 6 Exploring Your Options 125 Setting up Windo...

Page 19: ...laying DVDs 143 Using the WinDVD toolbar 145 Using the WinDVD status bar 145 Using the WinDVD control panel 146 Using the control panel playback buttons 147 Maximizing the video window 149 Using Playlists 150 Creating playlists 150 Loading and playing Playlists 151 Resuming normal playback after using playlists 152 Customizing WinDVD 152 Setting general properties 153 Setting audio properties 154 ...

Page 20: ...g passwords in Windows 181 User level passwords 182 Setting a user level password 182 Disabling the user level password 186 Using the power on user level password 187 Using the instant user level password 188 Supervisor level passwords 189 Setting a supervisor level password 189 Hard disk drive passwords Windows 2000 190 Setting a hard disk drive master password 191 Deleting a hard disk drive mast...

Page 21: ...ems 211 Display problems 211 Disk drive problems 213 Modem problems 215 Problems with the CD ROM or DVD ROM drive 216 Sound system problems 217 Optional devices 218 PC Card problems 218 Printer problems 221 Internet Problems 222 DVD operating problems Windows 2000 223 WinDVD problems 226 General issues 226 Content issues 228 Minimum system requirements 228 Developing good computing habits 229 Use ...

Page 22: ...22 Appendix A Windows 98SE Supplemental Information 239 Appendix B Hot Keys 261 Appendix C Power Cable Connectors 267 Appendix D Video Modes 269 Glossary 273 Index 287 ...

Page 23: ...ecause you or your company s Information Technology IT personnel have been given the opportunity to choose among so many options you have a computer that truly meets your specific needs The Tecra 9000 Series modular design also lets you add change or update components at any time making this computer one of the most flexible tools you ve ever owned ...

Page 24: ...osoft Windows 98SE Depending on your needs you can Read the entire guide from beginning to end Skim through and stop when a topic interests you Use the table of contents and the index to find specific information If you are new to computers or have not used a notebook computer before read through the first couple of chapters to familiarize yourself with the components of the computer After that se...

Page 25: ...s icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING This icon indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION This icon indicates the existence of a hazard that could result in damage to equipment or property if the safety instruction...

Page 26: ...ghlight other helpful or educational information TECHNICAL NOTE This icon highlights technical information about the unit HINT This icon denotes helpful hints and tips DEFINITION This icon indicates the definition of a term used in the text ...

Page 27: ... Guide explains when to use the Toshiba Companion Diskette and how to use the programs on the diskette that are not discussed in this guide The Toshiba Configuration Builder CD Instructions explain how to completely recover selectively reinstall or custom configure your system The Windows documentation explains the features of the Microsoft Windows operating system Guides for other software that m...

Page 28: ...ervice options built around its SelectServ warranty programs See the warranty and service material included with your computer for registration information If you have a problem or need to contact Toshiba see If you need further assistance on page 232 ...

Page 29: ... It serves as a reference when you need to locate specific parts of the computer Making sure you have everything Before you do anything else consult the Quick Start card that shipped with your computer to make sure you received everything If any items are missing or damaged contact your authorized Toshiba representative or your network administrator ...

Page 30: ...s being accessed The SD Media slot is located on the left side of the computer Microphone jack The 3 5 mm microphone jack lets you connect an external monaural microphone or other audio input device Connecting a microphone or other device to this jack automatically disables the internal microphone Headphone jack The 3 5 mm headphone jack lets you connect stereo headphones or other audio output dev...

Page 31: ... closed USB ports The USB Universal Serial Bus ports provide a connection for USB peripherals USB is a single cabling and connection standard that supports a data transfer rate of up to 12 million bits per second Mbps for peripherals such as keyboards pointing devices a diskette drive and a video camera USB allows hot swapping of peripherals which means that components may be plugged and unplugged...

Page 32: ...t a serial mouse serial printer or other serial device Network port Lets you connect the computer to an Ethernet LAN local area network Modem port Lets you connect the computer s internal modem directly to a conventional telephone line i Link port The i Link port on the rear of the computer provides very fast data transfer rates up to 400 Mbps or 400 million bits per second You can connect up to 6...

Page 33: ... your computer to a large heavy object such as your desk For more information see Using a computer lock on page 105 PC Card slots Allows you to use Type I Type II or Type III PC Cards Cooling vent Provides ventilation to keep the computer s processor from overheating The vent lets the processor continue performing at its maximum speed CAUTION To prevent possible overheating of the computer s proce...

Page 34: ...deo out port Lets you connect your computer to an external video device such as a standard television set Slim SelectBay Lets you use one of several possible Slim SelectBay modules The DVD ROM drive is shown in place For more information on using your DVD ROM see Using a compact disc drive on page 98 For further information on Slim SelectBay devices see Using Slim SelectBay modules on page 71 SD M...

Page 35: ...ing angle CAUTION To avoid damaging the display panel be careful when opening and closing it Never force the panel beyond the point where it moves easily and never use it to lift the computer Power button The power button is used to turn on power to the computer For more information see Turning on the computer on page 51 Screen AccuPoint II AccuPoint II buttons indicator panel indicator panel Keyb...

Page 36: ...anel lights on page 40 for a description of the panel lights AccuPoint II pointing device This device combines the function of a mouse with the convenience of never having to remove your hands from the keyboard See Using the AccuPoint II on page 93 System indicator panel These lights provide status information about various system functions See System indicator panel lights on page 38 for a descri...

Page 37: ...e Slim SelectBay module secure in its compartment Memory module Lets you add more memory to your computer For more information see Adding memory on page 67 Slim SelectBay slot One of several interchangeable devices which offer exceptional system flexibility For more information see Using Slim SelectBay modules on page 71 PC Card lock Keeps the PC Cards secure in their slots Battery module Slim Sel...

Page 38: ...front of the computer AC power light Glows green when the computer is connected to an AC power source On off light Indicates whether the computer is on off or in a power down mode Glows green when the computer is on Flashes amber when you power down the computer using the Standby command May flash amber if the computer is overheating Main battery light Indicates the status of the main battery Flas...

Page 39: ...e light Flashes to indicate that the hard disk is currently in use Slim SelectBay indicator light Indicates the status of a secondary battery in the Slim SelectBay if installed Glows amber when the battery is charging Glows green when the battery is fully charged Does not glow if there is no battery in the Slim SelectBay Wireless indicator light Flashes to indicate that wireless device is currentl...

Page 40: ...lows when the cursor control overlay is on When this light is on pressing an overlay key moves the cursor as shown by the white arrow or command printed on the left front of the key instead of the letter printed on the top of the key For more information see Using the overlay for cursor control on page 92 Numlock light Glows when the numeric overlay is on When this light is on pressing an overlay ...

Page 41: ...designed to be used in a variety of locations and situations This section provides guidelines for setting up your computing environment Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you need to use such as a printer Leave enough space around the computer and other equipment to give adequate ventilation otherw...

Page 42: ...r does not operate correctly after you turn it back on contact your network administrator Equipment that generates a strong electromagnetic field such as large stereo speakers other than speakers that are connected to the computer or speakerphones Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters Extreme heat cold or humidity Operat...

Page 43: ...cian This section provides hints on avoiding strain and stress injuries For more information consult books on ergonomics repetitive motion injury and repetitive stress syndrome Placement of the computer Proper placement of the computer and external devices is important to avoid stress related injuries Consider the following when placing your computer Place the computer on a flat surface at a comfo...

Page 44: ...uter Position your chair so that the keyboard is at or slightly below the level of your elbow You should be able to type comfortably with your shoulders relaxed and your forearms parallel to the floor If you are using a conventional chair Your knees should be slightly higher than your hips If necessary use a footrest to raise the level of your knees and ease the pressure on the back of your thighs...

Page 45: ...se soft indirect lighting in your computer work area Arms and wrists Avoid bending arching or twisting your wrists Keep them in a relaxed neutral position while typing Exercise your hands wrists and arms to improve circulation Work habits The key to avoiding discomfort or injury from strain is to vary your activities If possible schedule a variety of tasks into your working day Finding ways to bre...

Page 46: ...precautions to further reduce the risk of personal injury or damage to the computer CAUTION Do not apply heavy pressure to the computer or subject it to sharp impacts Excessive pressure or impact can damage computer components or cause your computer to malfunction CAUTION Some PC Cards can become hot with prolonged use If two cards are installed both can become hot even if only one is used extensi...

Page 47: ...g to a phone line on page 81 Before starting to use your computer you may also want to Add more memory See Adding memory on page 67 Connect a mouse See Using a mouse on page 62 Connect a full size keyboard See Using an external keyboard on page 61 Connect an external monitor See Using external display devices on page 57 Connect a local printer See Connecting a local printer on page 63 Install PC C...

Page 48: ...adapter enables you to power the computer from an electrical outlet and to charge the computer s battery Power cable and AC adapter To connect AC power to the computer 1 Connect the power cable to the AC adapter Connecting the power cable to the AC adapter Power cable AC adapter ...

Page 49: ...or electric shock Never modify forcibly bend place heavy objects on top of or apply heat to the power cable If the power cable becomes damaged or the plug overheats discontinue use There is a risk of electric shock Never remove the power plug from the outlet with wet hands Doing so may cause an electric shock CAUTION Use of the wrong AC adapter could damage your computer Toshiba assumes no liabili...

Page 50: ...e AC adapter If the computer is off the battery should fully charge in about three hours If the computer is on the battery will charge in four to ten hours provided the computer is not consuming full power If you are also charging a secondary battery housed in the SelectBay charging time will be longer NOTE Once the battery is charged for the first time avoid leaving the computer plugged in and tu...

Page 51: ...el do not force it beyond the point where it moves easily and never lift the computer by the display panel Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adapter if you plan to use AC power rather than battery power are properly connected and ready 2 Check to ensure that any floppy drives are empty 3 Press and hold the power button in until the on off ...

Page 52: ... first time don t turn off the power again until the operating system has loaded completely Using the computer for the first time When you start your computer for the first time it prompts you to Set up your software Set date time properties Set up your printer Complete the initial start up procedure Register your computer Windows automatically detects and installs the devices it finds on your com...

Page 53: ...void this delay you can disable the network port Enabling or disabling the Built in LAN To enable or disable the Built in LAN 1 Click the HWSetup icon The Toshiba HWSetup dialog box appears 2 Click the LAN tab Sample Toshiba HWSetup LAN tab 3 Under Built in LAN select either Enable or Disable Setting up your software The first time you turn on your computer the operating system guides you through ...

Page 54: ...ba warranty worldwide at no charge to you NOTE To register online your computer s modem must be connected to a voice grade telephone line To register your computer at a later time select No I do not want to register at this time To register later double click the registration icon on the desktop Read about Warranty Extensions and Upgrades This step provides important information from Microsoft Sig...

Page 55: ...odes to place the computer in a low energy state which can be quickly reactivated For more information on Standby or Hibernation modes see Power down options on page 107 1 Click Start then click Shut Down The Shut Down Windows dialog box appears Sample screen Shut down the computer 2 Select Shut down then click OK The computer turns itself off NOTE For procedures on shutting down a computer with W...

Page 56: ...the system indicator panel is on Doing so may damage your hard disk diskette drive or DVD CD ROM drive If you close the display panel while the computer is on the Panel Close Alarm beeps loudly You can turn off the Panel Close Alarm by using Toshiba Hardware Setup s Hardware Alarm tab For additional information about powering down your computer so that you can start up again where you left off see...

Page 57: ...ent types of external display devices to one of two available video ports A television via the video out composite port A video display device such as a video projection unit via the video out composite port An external monitor or projector via the RGB port Before connecting a television video projector monitor or other display device configure your computer for the type of device you re connectin...

Page 58: ...deo cable For the best video quality always use a properly shielded cable HINT Toshiba recommends using a cable no longer than 20 feet approximately 6 meters Using a poor quality cable may result in a dull or fuzzy picture poor color ghosting video noise or loss of video Connecting to the video out composite port To connect the device 1 Connect one end of the video cable to the external video devi...

Page 59: ...ternal device 4 Set the display mode by pressing Fn F5 or by setting the Display Properties settings For more information see Directing the display output when you turn on the computer on page 59 Directing the display output when you turn on the computer Once you ve connected an external display device you can choose to use the internal display only the external device only or both simultaneously ...

Page 60: ...utput see Display modes on page 265 Adjusting the quality of the external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps TECHNICAL NOTE In order to use one of the simultaneous modes you must set the resolution of the internal display panel t...

Page 61: ...the desktop will be outside the viewing area You can view the edge of the desktop by scrolling to it If you use the display hot key Fn F5 to change the display output with the LCD Display Stretch option enabled and the display area resolution set to 640 x 480 or 800 x 600 the image on the internal display panel may appear stretched Using an external keyboard If you prefer to use a full size keyboa...

Page 62: ... Setup on page 171 Using a mouse You may want to use a mouse instead of the computer s built in pointing device the AccuPoint II You can use a serial mouse or a PS 2 compatible mouse A serial mouse disables the AccuPoint II A PS 2 compatible mouse allows you to have the AccuPoint II active at the same time Setting up a PS 2 mouse with the AccuPoint II When you connect a PS 2 compatible mouse to th...

Page 63: ...need a suitable printer cable which may come with your printer Otherwise you can purchase one from a computer or electronics store NOTE If your printer is ECP or IEEE compliant make sure your printer cable is an IEEE 1284 cable These instructions assume you have a parallel printer which is the most common type of interface To connect the printer 1 If the computer is on turn it off 2 Connect the pr...

Page 64: ...o print see Printing your work on page 97 Connecting an external diskette drive Some operations such as creating a password service diskette require a diskette drive designed for use with 3 5 inch diskettes An optional external USB diskette drive To connect an optional external USB diskette drive connect the cable to one of the USB ports Connecting an optional external USB diskette drive ...

Page 65: ...lly disabled For more information on using headphones or external speakers see Playing an audio CD ROM on page 130 or WinDVD on page 143 Connecting an external microphone Your computer comes equipped with an internal microphone but to record higher quality sounds you can attach an external microphone 1 Locate the microphone jack on the front of the computer 2 Plug the microphone cord into the micr...

Page 66: ...ing cables for each of these devices every time you return to the office is time consuming and inconvenient With an expansion device you can leave external devices connected while you are using your computer away from your desk When you return you can quickly connect your computer and have immediate access to all the devices Toshiba offers the following expansion devices for the Tecra 9000 Series ...

Page 67: ...atible 133 MHz memory In the event original memory is replaced with invalid memory such as 66 MHz the system will beep and will not boot beyond the BIOS memory check A message may display If this occurs contact Toshiba s support center at 800 457 7777 Since your computer was built to order it should have enough memory to run your current applications However if your requirements change you can ins...

Page 68: ...o avoid damaging the computer s screws use a standard Phillips no 1 screwdriver that is in good condition The computer has two memory expansion slots Slot A and Slot B You can install one or two memory modules 1 Shut down your computer completely using the Shut Down command See Shutting down the computer on page 55 Total Memory Memory Module Size slot A Memory Module Size slot B 128 MB 128 MB none...

Page 69: ...e computer upside down 5 Locate and remove the screws that hold the cover plate in place and lift the cover off of the memory module bay Removing the memory module cover CAUTION Static electricity can damage the memory module Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up To avoid damaging the memory module be careful not to to...

Page 70: ...ting the memory module into the slot 8 Replace the cover plate and the screws 9 Turn the computer over and restart it When you turn on the computer it automatically recognizes the additional memory Removing a memory module If you need to remove a memory module 1 Complete steps 1 6 in Installing a memory module to shut down the computer and open the memory module cover 2 Pull the clips away from th...

Page 71: ...electBay modules you can configure your computer for the task at hand without having to carry unnecessary components with you when you travel For example any one of several modules can be used in the Slim SelectBay CD ROM drive DVD ROM drive The DVD ROM drive can also be used as a standard CD ROM drive CD RW drive A writable rewritable drive CD RW DVD combo drive with both CD RW and DVD drive Weig...

Page 72: ...ems from this list that did not come with your computer can be purchased separately See the accessories information packaged with your system or visit www toshibaaccessories com Removing a module from the Slim SelectBay 1 Slide the Slim SelectBay ejection bar towards the front of the computer Unlatching the Slim SelectBay ...

Page 73: ...r Sliding the module out If you are removing the weight saver retain it for transporting the computer when no other module is installed in the Slim SelectBay Inserting a module into the Slim SelectBay To install a module into the Slim SelectBay simply slide the module all the way into the Slim SelectBay ...

Page 74: ... drive into the select bay module To change the internal hard drive 1 Shut down your computer completely using the Shut Down command See Shutting down the computer on page 55 2 Unplug the computer 3 Close the display panel and remove any cables you may have connected 4 Turn the computer upside down 5 Remove the two screws on the hard drive bay cover Removing the hard drive cover screws 6 Lift the ...

Page 75: ...rd drive from the computer 8 Install the new hard drive by sliding it into the hard drive bay and pressing it firmly until it locks Do not force the drive into the computer Inserting the new hard disk drive 9 Replace the hard drive bay cover and tighten the screws removed in step 5 above ...

Page 76: ...ing a PC Card Before you insert a PC Card refer to the documentation that comes with the card to see if you need to do anything before you insert it To insert a PC Card 1 Locate the PC Card slot on the right side of the computer 2 If the PC Card slots are locked unlock them by turning the computer over locating the PC Card lock removing the retaining screw sliding the lock into the unlocked positi...

Page 77: ...ection with the computer Do not force the card into position 5 To lock the PC Card in its slot turn the computer over and locate the PC Card lock remove the retaining screw slide the lock into the locked position and replace the screw Locking the PC Card Removing a PC Card 1 If the PC Card slots are locked unlock them by turning the computer over locating the PC Card lock removing the ...

Page 78: ... once to extend it and push it in to remove the PC Card Press the PC card ejection button once to extend it The PC Card ejects slightly from the slot 4 Grasp the edges of the PC Card and slide it out of the slot Inserting and removing Bluetooth modules If you wish to insert or remove a Bluetooth module contact a Toshiba Wireless Authorized Service Provider Setting up a PC Card for your computer So...

Page 79: ...79 Connecting Other External Devices Inserting and removing PC Cards PC Card refer to the documentation that came with the card or refer to your operating system manual or online help ...

Page 80: ...could expose the storage area to static electricity which can destroy data Do not remove an SD Media card while data is being written or read Even when the message copying in the windows disappears the computer may be writing to the computer and your data could be destroyed Wait for the SD Media indicator light to go out Connecting your modem to a telephone line Your computer comes with a built in...

Page 81: ...ck allowing you to connect the modem to a standard voice grade telephone line 1 Plug one end of the telephone cable into the modem port on the back of the computer Connecting the telephone cable to the modem port 2 Connect the other end to the RJ11 wall jack Connecting to a wall jack CAUTION The modem is designed for use with a standard analog telephone line Don t connect the modem to a digital te...

Page 82: ... send a fax or use the modem to connect to an online service or the Internet HINT If you re using a telephone line at home disable Call Waiting before connecting through the modem Call Waiting interrupts transmission For more information on using a modem see Setting up for communications on page 132 ...

Page 83: ...on to high speed the i Link port also supports isochronous data the delivery of data at a guaranteed rate This makes it ideal for devices that transfer high levels of data in real time such as video devices As with USB ports the i Link port supports both Plug and Play automatic configuration and hot swapping the ability to connect and disconnect devices while the computer is on The main difference...

Page 84: ...84 Connecting Other External Devices Using the i Link port ...

Page 85: ...xample the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working HINT Some programs have an automatic save feature which you can turn on This feature saves your file to the hard disk at preset intervals See your software documentation for details Back up your files to disks or other removable media on a regular basi...

Page 86: ...tion is especially important for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Don t turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both Always turn off your computer using t...

Page 87: ...dows 2000 and other versions of Windows is that you have to log on even when your computer is not connected to a network To turn on your computer and log on to Windows 2000 1 If an external diskette drive is connected to your computer check that the drive is empty 2 If a printer or other external device is connected to the computer turn on the device 3 If the battery is not charged or you are runn...

Page 88: ...eyboard contains character keys control keys function keys and special Windows keys providing all the functionality of a full size keyboard Keyboard Character keys Typing with the character keys is very much like typing on a typewriter except that The space bar creates a space character instead of just passing over an area of the page The lowercase letter l el and the number 1 are not interchangea...

Page 89: ...pecially marked keys allows you to emulate a full size keyboard Your computer s keyboard has only one Enter and one Ctrl key Most of the time this doesn t matter However some programs assign separate functions to the right and left Ctrl and Alt keys or to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate these separate keys as follows Press Fn and ...

Page 90: ...hen pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the computer For more information see Fn esse on page 166 or Hot Keys on page 261 Windows special keys The Windows special keys Your computer s keyboard has two keys that have special functions in Windows Start key Opens the Start menu Application key Has the same function as the secondary...

Page 91: ...ay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric overlay keys To turn the numeric overlay on press Fn and F11 simultaneously The numeric mode light on the keyboard indicator panel glows when the numeric overlay is on You can still use the overlay keys to type alphabetic characters while the numeric overlay is on To do so For lowercase letters...

Page 92: ...o turn the cursor control overlay on press Fn and F10 simultaneously The cursor control mode light on the keyboard indicator panel glows when the cursor control overlay is on To type alphabetic characters while the overlay is on For lowercase letters hold down Fn while you type the letters For uppercase letters hold down both Fn and Shift while you type the letters To use the numeric overlay keys ...

Page 93: ...rsor to move Pushing harder on the pointing device moves the cursor faster Programmable buttons Each button can be programmed to perform a function you select To program these buttons 1 Double click the mouse icon in the task tray 2 Select the Buttons tab 3 Under Button Assignments choose the button to be programmed and select its new function from the pull down menu 4 Click OK The button is now p...

Page 94: ...ight button on a mouse Using the TOSHIBA Console button The TOSHIBA Console button located above the keyboard to the left of the power button activates the Toshiba Console This gives you quick access to some common functions Sample Toshiba Console To reprogram the TOSHIBA Console button 1 Got to Start Settings Control Panel then select Toshiba Services This displays the Toshiba Services Properties...

Page 95: ...s your Internet browser Internet Explorer Starts your email Outlook Express Starts custom program 3 Select the radio button next to the option that you wish to assign the TOSHIBA Console button to To assign a custom program click the Select button and enter the appropriate information for the program or select Browse to find the program 4 Click OK twice ...

Page 96: ... Use the Run dialog box Saving your work Before you turn off the computer save your work to the hard disk drive or a diskette This is one of the most important rules of computing NOTE Save data even when you are using Standby and Hibernation If the battery discharges before you return to work your data will be lost unless it has been saved Many programs offer a feature that saves documents at regu...

Page 97: ...to 255 characters in length You may use all the letters and numbers on the keyboard plus the following characters _ and File names can include spaces Printing your work Before you begin printing make sure your computer is set up for your printer See Setting up Windows to work with your printer on page 125 TECHNICAL NOTE You only need to set up the printer the first time you connect it If you use m...

Page 98: ...ple Print dialog box Using a compact disc drive Your Tecra 9000 Series computer may have a CD ROM CD RW DVD ROM or DVD CD RW drive If a CD ROM or DVD ROM drive is not currently installed in the Slim SelectBay follow the instructions in Using Slim SelectBay modules on page 71 HINT Your DVD ROM drive is designed to play Region 1 North America DVD ROMs For more information see Setting general propert...

Page 99: ...d it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole CAUTION Never use a pencil to press the eject button Pencil lead can break off inside the computer and damage it Inserting compact discs To insert a compact d...

Page 100: ...omputer s power is off 4 Grasp the tray and pull it fully open The drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust If the disc is dusty clean it as described in Problems with the CD ROM or DVD ROM drive on page 216 6 Place the disc carefully in the disc tray label side up Positioning the disc in the drive ...

Page 101: ...Make sure the disc is completely on the spindle and is lying flat on the tray CAUTION If you insert the disc incorrectly it may jam the drive If this happens contact your network administrator for assistance 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place You are ready to use the disc Playing a CD or DVD For information on playing a disc see Playing ...

Page 102: ... the manual eject hole 2 Gently pull the tray out until it is fully open remove the disc and place it in its protective cover 3 Gently push the tray in to close it Caring for CDs and DVDs Store your discs in their original containers to protect them from scratches and keep them clean Do not bend a disc or place heavy objects on top of it Do not apply a label to or otherwise mar the surface of a di...

Page 103: ...erting and removing PC Cards on page 76 Hot swapping With PC Cards you can replace one PC Card with another while the computer is on This is called hot swapping Hot swapping precautions Although you can insert a PC Card at any time remember not to remove a card while it is in use Otherwise you could lose valuable information For example Do not remove a hard disk card while the system is accessing ...

Page 104: ...ve 4 Copy the contents of the source SD Media card into the temporary folder you created in step 3 5 Remove the source SD Media card 6 Insert the target SD Media card created in step 1 7 Copy the file contents from the temporary folder to the target SD Media card 8 Eject the target SD Media card Using your computer at the office By connecting an external monitor external full size keyboard and a m...

Page 105: ... PORT Noteworthy Computer Lock Cable PORT Noteworthy Computer Lock Cable To secure the computer 1 Loop the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Slide the PC Card lock located underneath the PC Card slots to secure your PC Cards in place 4 Insert the cable s lock...

Page 106: ... battery power on page 113 Cleaning the computer CAUTION Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Ask your Toshiba dealer for...

Page 107: ... dealer through the accessories information packaged with your system or visit www toshibaaccessories com Power down options The usual method of powering down your computer is the Shut down command described in Shutting down the computer on page 55 With your Tecra 9000 Series computer you have the opportunity to temporarily suspend the operation of your system without having to shutdown Windows Wh...

Page 108: ...n Standby mode for over eight hours your information will be lost So you should save all your work before you turn off the power while in Standby mode Using Hibernation mode Use Hibernation mode when you don t plan to use your computer again in the reasonably near future or when you want to be certain of preserving the state of your programs and data Hibernation mode saves the state of your comput...

Page 109: ...y changed without the need for a reboot NOTE If Hibernation is disabled in Windows 2000 it will not be available as a selection in the Windows shut down box If Hibernation is disabled in Windows 98SE the computer will not be able to be placed in Standby mode A message box will appear alerting you to check the Hibernation setting in Power Management TECHNICAL NOTE Toshiba recommends that you always...

Page 110: ...2 In the Control Panel window double click the Toshiba Power Saver icon 3 In the Power Save Mode tab click the Details button then select the System Power Mode tab The Long Life Properties window appears Sample system power mode settings 4 Select Hibernate for any or all of the applicable modes When I press the power button Select this setting if you want the computer to go into Hibernation mode w...

Page 111: ...few seconds before turning on the computer again Using Standby command Use Standby when you know you will resume work again soon within eight hours if you start with a fully charged battery Standby stores the current state of the computer in memory until you turn on the computer again The computer uses power supplied by the backup battery to store this information TECHNICAL NOTE If the battery dis...

Page 112: ...own in Standby when you press the power button For more information see Standby mode on page 264 Standby mode hot key You can quickly select the Standby mode option by using the Standby mode hot key To place the computer in Standby mode 1 Press Fn and F3 simultaneously 2 Release the Fn and F3keys Your computer will now go into Standby mode For more information about the Standby mode hot key see St...

Page 113: ...aving features have been set by Toshiba or your network administrator We recommend you leave these features active so that your computer will operate at its maximum energy efficiency For more information on managing your power usage see Power Saver on page 175 This chapter covers all the aspects of using your computer on battery power Running the computer on battery power The computer contains a r...

Page 114: ...ance always play DVDs while your computer is connected to AC power Charging the batteries To charge the main battery while it is in your computer plug the computer into a live electrical outlet The battery charges whether the computer is on or off The main battery light glows amber while the battery is being charged and glows green when it is fully charged The battery may not start charging immedi...

Page 115: ...s not being charged NOTE Battery life and charge time may vary depending upon power management settings applications and features used Flashing amber indicates that the computer is using battery power and the battery s charge is running low HINT Be careful not to confuse the battery light with the on off light When the on off light flashes amber it indicates that the system is suspended using Wind...

Page 116: ...rs Sample Power Saver Properties Dialog Box The Power Save Modes tab displays the remaining amount of time for each of the different power usage modes With repeated discharges and recharges the battery s capacity will gradually decrease A frequently used older battery will not power the computer for as long as a new battery even when both are fully charged ...

Page 117: ...as additional power management options that can be accessed through an icon in the Control Panel For more information see Power Saver on page 175 What to do when the battery alarm sounds Your Tecra 9000 Series computer can be configured to warn you of a low battery charge condition so you may take the necessary steps to save your work You Windows operating system offers two alarms before your syst...

Page 118: ...SelectBay Connect your computer to an AC power source Changing batteries CAUTION When handling battery packs don t drop or knock them Also be careful not to damage the casing or short circuit the terminals To change the battery 1 Save your work 2 Shut down and turn off the computer 3 Remove all cables connected to the computer 4 Turn the computer over 5 If the battery lock is in the locked positio...

Page 119: ...er Removing the discharged battery WARNING If the battery is leaking or its case is cracked put on protective gloves to handle it and discard it immediately following the advice in Disposing of used batteries safely on page 121 8 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection ...

Page 120: ...uter Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life Safety precautions Never try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could destroy it causing the release of toxic fumes Do not touch the metal terminals of the battery with another me...

Page 121: ...t for years When the battery pack needs replacing the main battery light flashes amber shortly after you have fully recharged the battery You must discard a battery pack if it has become damaged The battery can explode if it is not disposed of properly So don t simply throw it away Putting spent batteries in the trash is not only irresponsible it may also be illegal Your company may have a procedu...

Page 122: ...e Standby or Hibernation which saves power when you turn off the computer and turn it back on again Use Toshiba s power saving options These power saving options control the way in which the computer is configured By using them you can greatly increase the length of time you can use the computer before you need to recharge the battery Toshiba has combined these options into preset power usage mode...

Page 123: ...age 175 Using a hot key to set the power usage mode You may use a hot key to set the power usage mode To set the power usage mode 1 Press Fn and F2 simultaneously to display the power usage pop up window Sample Power usage mode pop up window 2 While continuing to press Fn press F2 until you select the desired power usage mode The power usage modes under battery power are Long Life Normal High Powe...

Page 124: ...ty of one battery pack may be sufficient for your needs However if you need more portable power Toshiba provides these options For Power Usage Mode information for Windows 98SE see Power Usage modes in Windows 98SE on page 245 Purchase extra battery packs Install a secondary battery module in the SelectBay See Using Slim SelectBay modules on page 71 Purchase a battery charger that charges one main...

Page 125: ... to define a printer Read this section if you did not do so or if you want to set up a different printer Setting up a printer involves choosing a printer driver This special program acts as a translator that turns your work into a form the printer can understand This section describes how to select a printer driver in Windows If you are using any non Windows programs you need to set up a printer d...

Page 126: ... 2 Double click Add Printer The Add Printer Wizard starts Add Printer Wizard 3 Follow the directions on the screen to add your printer If your printer is not found or if you want to install the driver manually use the printer driver that came with the printer to complete the setup process 4 Enter a name for your printer or use the name supplied in the Printer name text box 5 If you want to set the...

Page 127: ...res You can play wav sound files or audio CDs using the built in speakers headphones or external speakers You can use your computer to record sounds using the built in microphone or external microphone Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of ...

Page 128: ...ol dial Recording sounds You may record sounds and save them as wav files using the built in microphone or an external microphone The easiest way to record is through the computer s built in microphone DEFINITION A wav pronounced wave file is the format for storing sound in files in Windows To record sounds using the microphone 1 If you want to use an external microphone connect it to the external...

Page 129: ...Adjusting recording quality The better the quality of the recording the more disk space the sound file requires Experiment to find a balance that fits your needs 1 Open Sound Recorder if necessary 2 Click Start point to Programs Accessories Entertainment and then click Sound Recorder 3 In the Sound Recorder window click Edit then click Audio Properties 4 In the Audio Properties dialog box adjust t...

Page 130: ...ld damage the computer s speakers To insert a CD in the CD ROM drive follow the instructions in Inserting compact discs on page 99 The computer automatically detects the compact disc in the CD ROM drive opens the appropriate player and begins to play the disc Using Windows Media Player To start Windows Media Player manually 1 Click Start point to Programs Accessories and then click Entertainment 2...

Page 131: ...ayer control panel works much like an ordinary CD player pointing and clicking on the various buttons allows you to play pause fast forward repeat or stop the playback To stop the CD click the Stop button To eject a CD press the Eject button on the CD Player control panel or press the eject button on the CD ROM drive Play Stop Next track Skip forward Skip backwards Eject Previous track ...

Page 132: ...nnect the appropriate serial or parallel cable 2 Load the transfer program on both computers 3 Set any specific options 4 Start the transfer 5 When you have finished transferring files close the programs on both computers For detailed information on ways to transfer files 1 Click Start then Help 2 Choose the Index tab 3 In the dialog box type communicating 4 Follow the online instructions Setting ...

Page 133: ... really two different things The serial port is the physical port on the back of the computer The COM port is a unique identifier the computer uses to communicate with the serial port or other serial devices If you re having trouble connecting through the modem you may need to determine the current COM port name and possibly change it To find out which port your modem is connected to 1 Click Start...

Page 134: ... modem and Windows 2000 documentation 7 Click OK to close the properties dialog box for that specific modem 8 Click OK to close the Modem Properties dialog box 9 Close the Control Panel Connecting the modem to a telephone line Before you can use the modem you must connect it to a standard voice grade telephone line For more information see Connecting your modem to a telephone line on page 80 TECHN...

Page 135: ...tworking PC Card or an optional Bluetooth or Wi Fi module For more information about wireless networking refer to your wireless network device documentation or contact your authorized Toshiba service provider Setting up the connection To set up an office connection consult your network administrator for network settings and additional considerations To set up a dial up connection use the Dial Up N...

Page 136: ...uetooth can transmit at data rates up to 1 MBit sec The range through walls and floors of the wireless transmission is up to 100 feet To use Bluetooth for your wireless communication follow these steps 1 Flip the wireless on off switch to the on position The antenna is enabled 2 Click on Start Programs Bluetooth Toshiba Stack and select Bluetooth Manager Bluetooth Manager is launched 3 By default ...

Page 137: ...activate the module Your Wi Fi Mini PCI or Bluetooth module is integrated into your computer system It is recommended that you do not remove the module from your computer For assistance contact a Toshiba Wireless Authorized Service Provider Using SPANworks 2000 The SPANworks 2000 application offers enhanced meeting productivity between networked computers You can do such things as transfer files b...

Page 138: ...nline resources Toshiba maintains a number of online sites to which you can connect These sites can provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 232 ...

Page 139: ...and millions of computers around the world connected by communications lines They all work together to share information The World Wide Web The World Wide Web or Web is a subset of the Internet a collection of interlinked documents located on computers connected to the Internet that work together using a specific Internet protocol called Hypertext Transfer Protocol HTTP The World Wide Web offers i...

Page 140: ...nternet To connect to the Internet you need A modem A Web browser A telephone line An Internet Service Provider ISP account Microsoft s Web browser Internet Explorer is automatically configured on your system so that when you first start it it guides you through signing up for a new ISP account or assists you in setting up your computer to work with your existing ISP Once you have established an I...

Page 141: ...appear within a Web page s text and are known as links Clicking a link automatically transfers your Web browser to that site You can also use a Search Engine a Web site specifically designed to help you look for information Internet features The Internet offers many types of communication tools to help you perform many tasks Internet email To send and receive email of your own you need a mailbox o...

Page 142: ...Many Web sites offer products and services for sale Uploading and downloading files from the Internet Transferring files from one computer to another is termed uploading transferring data from your computer to a site on the Web or downloading transferring data from a site on the Web to your computer There are several ways to upload or download data It can be as simple as attaching a file or docume...

Page 143: ... helps you get the most out of the exciting world of DVD technology Your computer comes with WinDVD preinstalled WARNING Before playing a DVD turn down the volume Playing the disc at maximum volume could damage your ears See Using the control panel playback buttons on page 147 to locate the volume control buttons Insert a DVD into the DVD ROM drive following the instructions in Inserting compact d...

Page 144: ...ral properties on page 153 for information on enabling autoplay To open WinDVD manually 1 Click Start and point to Programs 2 Point to InterVideo WinDVD then click InterVideo WinDVD WinDVD video window with the control panel Time slider Playback speed slider Current chapter indicator Current time slot indicator ...

Page 145: ...sing the WinDVD status bar The time slider enables you to rapidly move forward or backward in the DVD content Move the time slider to the left to move backward or move it to the right to move forward The current time slot is indicated on the right side of the status bar The playback speed slider enables you to control the speed at which the DVD plays Move the slider to the left to slow the playbac...

Page 146: ...anel then clicking the secondary button The shortcut menu contains the same features as the control panel plus the enable caption feature which displays captions for the hearing impaired You can also create a playlist to customize the order in which the DVD content plays see Creating playlists on page 150 Once a DVD is playing the counter displays the current chapter and elapsed time in hours minu...

Page 147: ...nel Click this To do this Or use keyboard shortcut Repeat repeat the current chapter if the DVD contains chapters Otherwise this button repeats the DVD from the begin ning When the repeat button is activated the repeat symbol appears to the left of the chapter number on the control panel counter The DVD continues to repeat until you click the repeat button again and the repeat sym bol no longer di...

Page 148: ...e frame None Stop cease playing a DVD After stopping the DVD click the play button to resume play ing the DVD End Fast reverse move quickly backward through the DVD con tent When you reach the desired location click the play button to resume playing the DVD R Previous move to the begin ning of the previous chapter and resume playing the DVD PgUp Next move to the next chap ter and resume playing th...

Page 149: ...Fast forward move quickly forward through the DVD con tent When you reach the desired location click the play button to resume playing the DVD F Time move to a specific time slot then click the play button to play the DVD from the selected location None Audio volume controls click the plus button to increase vol ume Click the minus button to decrease volume Shift increases Shift decreases Click th...

Page 150: ...pported features appear gray and you cannot select them A Playlist is a customized list of DVD files in the order in which you want to view them For example you may want to create a playlist for DVDs that contain music files so you can play the music selections you want in the order you want to hear them You can only save one playlist at a time Creating playlists 1 On the WinDVD control panel clic...

Page 151: ...e playlist select the file in the Selected files list then click Delete To delete the entire list and start over click Delete All 5 When you have finished creating your playlist click Save Playlist to save it You do not assign a name to the saved playlist as you can only save one playlist at a time After saving the playlist a confirmation dialog box appears 6 Click OK to close the confirmation dia...

Page 152: ...zing WinDVD You can control several general WinDVD characteristics such as whether the toolbar and status bar are visible as well as numerous audio and display features You control these general audio and display features from the Properties dialog box 1 Launch WinDVD if it is not already running 2 On the WinDVD control panel click the Properties button WinDVD displays the Properties dialog box wi...

Page 153: ... region code cannot be changed again Pay careful attention to the Remaining times until permanent box on the General properties tab 1 To change the region code select the desired option in the Current regions list The Remaining times until permanent box displays the remaining number of times you can change the current region before the setting becomes permanent 2 In the Player settings Default DVD...

Page 154: ...D supports When playing a DVD some of the control panel features may be unavailable Unsupported features appear gray and you cannot select them 1 In the Properties dialog box click the Audio tab The Audio tab moves to the front The Current audio track box displays the format and attributes for the current audio track Properties dialog box with Audio tab on top 2 In the Audio channels box select th...

Page 155: ...eaker mode WinDVD automatically distributes 5 1 sound channels to these speakers for enhanced surround sound If you have an S PDIF compliant sound card select Enable S PDIF output This option sends the stereo output through the sound card to an external receiver 3 In the Vocal options box select the desired option for DVDs that support vocal as follows No vocal does not output vocals to any speake...

Page 156: ...ratio check box to maintain the original aspect ratio when the video window is resized Otherwise clear the check box 3 Select the Startup in full screen mode check box to automatically start WinDVD each time with the video window maximized and the control panel hidden Otherwise clear the check box 4 Select the OSD On Screen Display check box to enable OSD Otherwise clear the check box 5 Click OK t...

Page 157: ...TE The DVD author determines what features the DVD supports Depending on the DVD format and your computer s hardware configuration some of the control panel features may be unavailable when playing a DVD Unsupported features appear gray and you cannot select them The features described in this section are available on the WinDVD expanded control panel To open the expanded control panel click the e...

Page 158: ...ter Placing the slider in the center plays the DVD at normal speed and enables the audio The audio is automatically muted at any other playback speed None Brightness move the slider to the right to increase video brightness Move it to the left to decrease brightness increases decreases Directional buttons use to navigate the WinDVD menus as you would the arrow keys on the keyboard The center butto...

Page 159: ... the clear X button on the lower left corner of the numeric keypad 0 9 Menu button displays all available menus for the current DVD Examples ofmenusare Root Audio Language Subtitles Use your mouse or the control panel directional buttons to select a menu Click Resume to resume DVD playback None Chapter button displays a list of all the chapters in the current DVD Select the chapter you want to pla...

Page 160: ...lti language content to change the spoken heard language This button is enabled only when the DVD supports dynamic audio track changes A Subtitles displays a list of all the available language subtitles This button is enabled only for DVDcontentthatincludes subtitles and supports dynamic subtitle information changes Select the desired language or select Default to display subtitles in the DVD s de...

Page 161: ...a list of all the available camera angles Due to differences in the DVD mastering process some multi angle views may not function properly G Bookmark save an unlimited number of locations on the DVD for quick reference On the bookmark shortcut menu click Add to open the Add Bookmark dialog box Type a bookmark name then click OK The bookmark name appears on the bookmark shortcut menu Clickthebookma...

Page 162: ...zoomed in on an area of the WinDVD video window you can move the zoom window location using the pan feature 1 With the video window in zoom mode click the pan button located in the lower right corner of the directional button panel 2 With the pointer over the center of the window drag the zoomed window up down left or right The close up view changes to reflect the new zoom window location Zooming ...

Page 163: ...other set of sliders for adjusting volume and brightness It also provides two color control sliders Move the Color control 1 slider to the right to increase the blue and decrease the yellow color values Move the slider to the left to increase the yellow and decrease the blue color values Move the Color control 2 slider to the right to increase the red and decrease the green color values Move the s...

Page 164: ...Some DVDs contain links to Web sites To enable these links click the control panel Web button to launch your Internet browser Getting Help Click the control panel Help button to open the WinDVD Help system Exiting WinDVD Click the control panel Exit button or click the Close button to exit WinDVD ...

Page 165: ...you reconfigure your system and best meet your individual needs Together these allow you to ascertain certain system details set additional options and change default values TheToshiba utilities are Fn esse Hardware Setup System Setup Power Saver Each of these utilities is described in this chapter ...

Page 166: ...y combination to Open a Windows program Open a file in its associated Windows program Display a customized folder of Windows programs and or files from which to choose Fn esse also has several keys that perform preassigned operations known as hot keys For more information see Hot Keys on page 261 You can assign any key that is not associated with a hot key or a keyboard overlay Starting Fn esse To...

Page 167: ... The Fn esse Browser dialog box The Application Explorer pop up list The method most often used is drag and drop Using drag and drop To assign a key to a program or document 1 Open both Fn esse and Windows Explorer 2 Resize the Explorer window so you can see both the Fn esse keyboard and Explorer at the same time 3 In the Explorer window highlight the program or document file you wish to assign to...

Page 168: ... is now associated with the key you just selected To open the program or document press Fn plus the appropriate key from within any Windows program Using the keyboard or pointing device To assign a key to open a program or document 1 Start Fn esse 2 Perform one of the following Using the keyboard press and hold the Fn key then press the desired assignment key Using the pointing device with Fn esse...

Page 169: ...direct key assignment complete step 3 If you are making a pop up assignment complete step 4 3 To make a direct key assignment select Direct The Add Edit Command dialog box appears Enter the Description Command Line and Working Directory for the new Fn esse key assignment or click the Browse button to specify this information Click OK ...

Page 170: ...e a new folder containing only the desired programs and documents If you are unsure how to do this refer to your Windows documentation Click OK to associate the folder with the key you just selected To open a pop up list showing the items in that folder press Fn plus the appropriate key from within any Windows program Viewing existing key assignments To view the existing key assignments choose Ass...

Page 171: ...2 To change the key assignment click Direct or Popup and continue as if you were creating a new assignment 3 To remove the key assignment click Clear Hardware Setup Hardware Setup is the Toshiba configuration management tool available through Windows Click Start point to Settings Control Panel and double click the Toshiba HWSetup icon The Toshiba HWSetup dialog box appears Sample Toshiba Hardware ...

Page 172: ...ay NOTE When the computer restarts it remembers the last configuration If data does not appear on the display you are using after starting in Standby Mode press Fn F5 CPU Allows you to enable or disable accessing the processor s serial number For systems equipped with a Pentium III processor with Intel SpeedStep technology so you can set the CPU Frequency Mode as Dynamically Switchable This mode i...

Page 173: ...figure that function Any options that you change will not take effect until after you restart your system Boot Priority Allows you to change the sequence in which your computer searches the various drives for the operating system Keyboard Allows you to configure an external keyboard to emulate the Fn function key LAN Allows you to set networking functions USB Allows you to enable or disable USB Le...

Page 174: ...indows and run System Setup while in MS DOS mode To access System Setup 1 Insert the Toshiba Companion Diskette into the diskette drive 2 Restart your computer while pressing the ESC key This command instructs the computer to start from the diskette drive The message Welcome to Toshiba Companion Diskette appears on your screen 3 Press Enter The Toshiba Companion Diskette Main Menu displays a list ...

Page 175: ...ge settings for each mode or create your own mode To access Toshiba Power Saver 1 Open the Start menu point to Settings then click Control Panel DISPLAY PowerOnDisplay Auto Selected LCDDisplayStretch Disabled MultiDisplayAdapt SingleAdapt TVConfig SYSTEM SETUP 1 2 BIOSversion x xx MEMORY Total 65536KB BATTERY BatterySaveMode FullPower PASSWORD NotRegistered OTHERS Power upMode Boot CPUCache Enable...

Page 176: ... box and clicking OK you can reconfigure that function You may choose a power saving management strategy to best suit your computing needs If you are running on batteries and the programs that you are using do not require a lot of system resources you may experience longer work sessions by enabling the Normal setting Any options that you change become the default settings when you exit the program...

Page 177: ...formance has a higher priority than power savings Presentation mode Optimizes settings for presentations Super Long Life mode Saves maximum power Power saving has a higher priority than performance To change the Power Save settings 1 Select the Power Save mode you desire under Plugged in or Running on batteries 2 Click the Details button The Power Save Mode Setup dialog appears It has the followin...

Page 178: ... box displays the power saving icon on the taskbar This icon shows the current power saving mode Auto Power On tab To configure your computer to automatically turn itself on at a specific date and time enter the date and time you wish the computer to turn on Mobile Extension To adjust the settings for docking or using the Slim SelectBay use the TOSHIBA Mobile Extension Service Configuration To use...

Page 179: ...enable or disable like Warm Undock Service and Parallel Port Check by checking or unchecking the appropriate box Sample Mobile Extention Service tab options 3 Under the SelectBay Service tab you can select behaviors like Hot Dock and Warm Dock for your Slim SelectBay Sample Selectable Bay Service tab options ...

Page 180: ...180 Toshiba Utilities Mobile Extension For more information about expansion devices see Using an expansion device on page 66 ...

Page 181: ...ows Setting a password lets you leave your computer secure in the knowledge that nobody can access your files When you set a password you must enter the password before you can work on your computer again Toshiba supports the following types of passwords on the Tecra 9000 Series computer A power on user level password that requires you to enter the password whenever you start the computer An insta...

Page 182: ...ant password For most users this is all the password security you ll need You can set register a user level password in either Toshiba Hardware Setup or System Setup If you use System Setup however you can also create a password service diskette which can be used to bypass the password function when starting your computer Once you have used the diskette you must reset your password and create anot...

Page 183: ...w Your user password is now in effect Use it when you start the computer power on password or when you use the hot key Fn F1 instant password Setting a user level password in System Setup HINT If you forget your password and have lost your password service diskette contact the Toshiba InTouch Center US telephone number 800 457 7777 To register a user level password in System Setup and create a pas...

Page 184: ...m Setup screen 5 Press P to move to the PASSWORD section of the screen 6 Press the spacebar System Setup asks you to enter a new password On DISPLAY PowerOnDisplay Auto Selected LCDDisplayStretch Disabled MultiDisplayAdapt SingleAdapt TVConfig SYSTEM SETUP 1 2 BIOSversion x xx MEMORY Total 65536KB BATTERY BatterySaveMode FullPower PASSWORD NotRegistered OTHERS Power upMode Boot CPUCache Enabled Le...

Page 185: ...ystem Setup asks you to confirm your choice 10 Press Y to confirm you want to quit System Setup prompts you to select the type of diskette you inserted CAUTION The System Setup process overwrites all existing information on the password service diskette Make sure the diskette you use does not contain any important information 11 Press 1 if you re using a 1 44 MB diskette or press 2 if you re using...

Page 186: ...d in either Hardware Setup or in System Setup Disabling a user level password in Toshiba Hardware Setup To delete a user level password 1 Click Start point to Settings Control Panel and double click the Toshiba HWSetup icon 2 Open the Password tab 3 Click Not Registered A Password dialog box appears 4 Type in the password and click OK 5 Click OK at the bottom of the Hardware Setup window The user ...

Page 187: ...n of the screen 4 Press the spacebar System Setup asks you to enter a new password 5 Press Enter 6 When System Setup prompts you to do so verify the password by pressing Enter 7 Press End to save your change System Setup asks you to confirm your choice 8 Press Y to confirm you want to quit System Setup closes returning you to the system prompt The next time you start the computer your password wil...

Page 188: ...rvice diskette into the diskette drive and press Enter The system prompts you Set Password Again Y N CAUTION The password service diskette is not reusable Once you use it you must create a new diskette even if you set the same password 4 To enter System Setup and reset your password press Y Follow the instructions in Setting a user level password in System Setup on page 183 to reset your password ...

Page 189: ...can make changes in Toshiba Utilities and System Setup This is useful if more than one person is using the computer Setting a supervisor level password When a supervisor level password is set you must enter the supervisor password to make changes using Toshiba Utilities or System Setup There are two ways to set a supervisor level password in Windows 2000 NOTE For setting a supervisor level passwor...

Page 190: ...sswords Windows 2000 Your computer comes with a program preinstalled that lets you set two types of hard disk drive passwords user and master These passwords protect your primary and secondary hard disks as follows Setting a hard disk drive user password prevents an unauthorized user from accessing your hard disk even if it is removed and installed on another computer This password does not encryp...

Page 191: ...to set a hard disk drive user password we strongly recommend that you set a hard disk drive master password as well If you set a hard disk drive user password and later forget the password or lose your password diskette YOU WILL NEVER BE ABLE TO ACCESS YOUR HARD DISK AGAIN unless you ve set a hard disk drive master password To set a hard disk drive master password 1 Connect your diskette drive For...

Page 192: ...ose your password diskette you will need to enter the hard disk drive master password in order to access your hard disk HDDPWD32 prompts you to enter the password again 7 Type the password again and press Enter If the passwords match HDDPWD32 prompts you to create a password diskette 8 To create a password diskette type Y To continue without creating a password diskette type N 9 If you are creatin...

Page 193: ...ou can delete the hard disk drive master password To delete a hard disk drive master password 1 Connect your diskette drive For instructions see Connecting an external diskette drive on page 64 or Inserting a module into the Slim SelectBay on page 73 depending upon the type of diskette drive you have 2 Click Start then click Run 3 In the Run box type c toshiba hddpwd32 and press Enter HDDPWD32 dis...

Page 194: ...e computer for your changes to take effect Setting a hard disk drive user password To set a hard disk drive password 1 If you want to create a password diskette connect your diskette drive For instructions see Connecting an external diskette drive on page 64 or Inserting a module into the Slim SelectBay on page 73 depending upon the type of diskette drive you have 2 Click Start then click Run 3 In...

Page 195: ...e not set a master password YOU WILL NEVER BE ABLE TO ACCESS YOUR HARD DISK AGAIN Toshiba will not be held responsible for any loss of data any loss of use or access to your hard disk drive or for any other losses to you or any other person or organization that results from the loss of access to your hard disk drive 7 Type a password of up to 10 characters and press Enter HDDPWD32 prompts you to e...

Page 196: ... another computer and find out what the password is HDDPWD32 displays a warning screen and asks if you want to finish setting the hard disk drive user password 2 To finish setting the hard disk drive user password type Y To exit without setting a password type N The hard disk drive user password will be registered the next time you restart the computer Each time you start the computer from the har...

Page 197: ...ype c toshiba hddpwd32 and press Enter The Hard Disk Drive Password program HDDPWD32 displays a warning screen 4 To delete the hard disk drive user password type 1 and press Enter To quit without deleting the password type 3 and press Enter HDDPWD32 displays another warning and asks you whether you want to delete the hard disk drive user password 5 To delete the hard disk drive user password type ...

Page 198: ...198 Keeping Your Files Safe Hard disk drive passwords Windows 2000 7 Shut down and restart the computer for your changes to take effect ...

Page 199: ...needing additional help It covers the problems you are most likely to encounter For further assistance and solutions use Toshiba s support tool VirtualTechTM to help diagnose and solve possible problems If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Occasionally as you work with your computer you ma...

Page 200: ...s connecting peripheral devices to the computer are correctly and firmly attached Loose cables can cause signal errors 5 Turn on the peripheral devices 6 Turn on the computer 7 If you are running the computer on battery power check that the battery charge isn t low If the equipment still isn t working properly refer to the device specific sections of this chapter Problems when you turn on the comp...

Page 201: ...r starts but when you press a key on the keyboard or touch the AccuPoint II nothing happens To clear the condition press Ctrl Alt and Del simultaneously Clearing the condition may get you running but it won t solve a resource conflict Read the documentation that came with the conflicting device and Resolving a hardware conflict on page 203 The message Boot system has changed appears Wait for the s...

Page 202: ... Before using the Toshiba Companion Diskette make sure that your computer has the same operating system as that which is stored on the Toshiba Companion Diskette or additional problems may result 1 Connect the external diskette drive See Connecting an external diskette drive on page 64 for more information 2 Insert the Toshiba Companion Diskette into the diskette drive 3 Restart your computer and ...

Page 203: ...isplays the Non system disk or disk error message Make sure there is no diskette in the diskette drive If there is one remove it and press any key to continue If pressing any key does not work press Ctrl Alt and Del simultaneously or press the reset button to restart the computer If the problem persists try restarting the computer with the Toshiba Companion Diskette or another reliable system disk...

Page 204: ...licts on your own Computer components need resources to accomplish a task A device such as a CD ROM drive or a modem needs a channel to the computer s Central Processing Unit CPU It also needs a direct channel to the computer s memory to store information as it works These channels of communication are commonly referred to as system resources Interrupt Request channel The channel to the CPU is cal...

Page 205: ...00 avoiding hardware conflicts is easy Plug and Play is a computer standard that helps the system BIOS basic input output system and Windows 2000 to automatically assign system resources to Plug and Play compliant devices In theory if every device connected to the computer is Plug and Play compliant no two devices will compete for the same system resources You simply plug in the device and turn on...

Page 206: ...roperties include the name of the manufacturer the type of device the drivers installed and the system resources assigned to the device To check a device s properties 1 Click Start then point to Settings and click Control Panel 2 Double click the System icon Windows 2000 displays the System Properties dialog box 3 Click the Hardware tab 4 Click the Device Manager button 5 Double click the device t...

Page 207: ...d or faulty memory cards may cause errors that seem to be device related So it s worthwhile checking for these first 1 Click Start then click Shut Down Windows displays the Shut Down Windows dialog box 2 Select Shut down then click OK Windows shuts down and turns off the computer automatically 3 Remove the memory card following the instructions in Removing a memory module on page 70 4 Reinstall th...

Page 208: ...stem batteries main battery real time clock RTC battery and backup battery Power problems are interrelated For example a faulty power cable will neither power the computer nor recharge the batteries Here are some typical problems and how to solve them The AC power light doesn t come on when you plug in the AC adapter Make sure the AC adapter is firmly connected to both the power cable and the comp...

Page 209: ...ry icon doesn t glow after 20 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to power the computer for as long as it usually does If you frequently recharge a partially charged battery it may not charge fully Let the battery discharge completely then try charging it again Check the power saving features in Power Saver Have you added a devic...

Page 210: ...e keyboard Refer to the software documentation and check that the program does not assign different meanings to any of the keys You ve connected an external keyboard and Windows displays one or more keyboard error messages The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Nothing happens when you press the keys on the external keyb...

Page 211: ...is oily remove the cap and clean it with a cotton swab dipped in rubbing alcohol To remove the cap 1 Firmly grasp the cap and pull it straight up Removing the AccuPoint II cap 2 After cleaning the cap position it on the peg and press it into place NOTE The peg is square so be careful to align the cap s hole with the peg Display problems The screen is blank Display Auto Off may have taken effect Pr...

Page 212: ...irmly attached Try adjusting the contrast and brightness controls on the external monitor Press Fn and F5 simultaneously to make sure that the display priority is not set for the built in LCD screen The built in screen flickers Some flickering is a normal result of the way the screen produces colors To reduce the amount of flickering try using fewer colors Windows displays a message that there is ...

Page 213: ... and video projectors overscan by 15 to 20 percent You can view the edge of the desktop by scrolling to it Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors Sometimes a disk problem may cause one or more files to appear to have garbage in them Typical disk problems are You are having trouble accessing a d...

Page 214: ...ty software which is available from your network administrator Some programs run correctly but others do not This is probably a configuration problem When a program doesn t run properly refer to its documentation and check that the hardware configuration meets its needs A diskette won t go into the diskette drive You may already have a diskette in the drive Make sure the drive is empty You may be ...

Page 215: ... unplug the cable and plug it back in to make sure the connection between the diskette drive cable and the port is secure Modem problems The modem dials the line but doesn t connect or cannot maintain the connection You may be connected to a noisy telephone line To check this connect an ordinary telephone to the telephone line and try placing a phone call If you hear an unusual amount of noise or ...

Page 216: ... closed properly Press gently until it clicks into place Open the tray and remove the disc Make sure the tray is clean Any dirt or foreign object can interfere with the laser beam Examine the disc to see if it is dirty If necessary wipe it with a clean cloth dipped in water or a neutral cleaner Replace the disc in the tray Make sure that the disc is lying flat label side uppermost Close the tray c...

Page 217: ...ng refer to Setting general properties on page 153 but only a very limited number of times If the problem is with a data CD or DVD refer to the software s documentation and check that the hardware configuration meets the program s needs The disc will not come out of the drive when you click the eject button on the screen Press the button on the CD ROM or DVD ROM drive itself Sound system problems ...

Page 218: ...Cards an external monitor or any other device you connect to your computer to expand its capabilities For an external monitor see Display problems on page 211 PC Card problems Most PC Card problems occur during installation and setup of new cards If you re having trouble getting one or more of these devices to work together several sections in this chapter may apply Resource conflicts can cause pr...

Page 219: ...rd is inserted properly into the slot Refer to Inserting and removing PC Cards on page 76 for how to insert PC Cards and to the documentation that came with the PC Card Make sure all cables are securely connected Make sure the computer has only one version of Card and Socket Services loaded Occasionally a defective PC Card slips through quality control If another PCMCIA equipped computer is availa...

Page 220: ...em may be caused by an I O input output conflict between the PCMCIA socket and another device in the system Make sure each device has its own I O base address Since all PC Cards share the same socket each card is not required to have its own address Hot swapping removing one PCCard and inserting another without turning the computer off fails Follow this procedure before you remove a PC Card 1 Clic...

Page 221: ...ternal device check that the connection is secure Refer to the card s documentation which should contain a troubleshooting section Printer problems This section lists some of the most common printer problems The printer doesn t print Check that the printer is connected to a working electrical outlet and is turned on Check that the printer has plenty of paper Some printers won t start printing when...

Page 222: ...they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print Contact the software manufacturer for more information Internet Problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include modem speed time of day when everyone else is surfing your access can be slow and popul...

Page 223: ... the drive is properly installed in the SelectBay It must be inserted completely 3 Ensure that the DVD ROM disk is properly inserted in the drive tray 4 Ensure that the Display properties are not True Color 24 bit If it is set to 24 bit color there will be a video format error To verify your display settings Click Start Settings Control Panel and double click Display Click on the Settings tab and ...

Page 224: ...r title Disable the Shut off Monitor feature in the Toshiba Power Saver Properties using the following steps 1 Click Start point to Settings then click Control Panel The Control Panel window appears 2 Double click the Toshiba Power Saver icon 3 Click the Details button for the mode you are using 4 Click the Power Save Mode tab 5 Set the Turn off Monitor slider to Never 6 Click OK to close the Deta...

Page 225: ...ation see Hardware Setup on page 171 The screen saver runs while you are watching a movie or title If the screen saver is enabled it runs on top of any movie or title you are watching To disable the screen saver 1 Click Start point to Settings then click Control Panel The Control Panel window appears 2 Double click the Display icon The Display Properties dialog box appears 3 Click the Screen Saver...

Page 226: ...ally increases the DVD playback performance of your system To make sure DMA is turned on and check its settings The Root or Title menu does not open Most DVD titles have one or both of the Root and Title menus If one menu button appears to do nothing try the other menu button WinDVD performance decreases after making a system change DVD playback performance is dependent upon several system resourc...

Page 227: ...ications to improve the performance of the DVD playback 2 Make sure that your display driver resolution color depth and refresh rate are optimal for DVD playback Some systems do not support video overlays if these parameters are not optimal Try lowering these settings to improve performance 3 Make sure DMA is turned on 1 Open the Start menu point to Settings then click Control Panel 2 Double click...

Page 228: ...ie will not show this problem WinDVD will not function properly with debug software installed The WinDVD application will not function properly if it detects that debug software is present on the system Remove the debug software to restore functionality of WinDVD Minimum system requirements WinDVD performs best when the following recommended components are present in your system DirectX Foundation...

Page 229: ...ld in your network partition will be backed up for you but you need to back up any important files that reside only on the Tecra s hard disk Here are a few ways you can do this Use Windows to copy files to diskettes Connect a storage device to the system and use specialized software to copy all your data from hard disk to a tape Connect the system to a LAN and copy files to some other location on ...

Page 230: ...n the manuals Use VirtualTech VirtualTech is a suite of innovative support resources and tools installed on your computer VirtualTech will make your computing experience easier and more fulfilling by assisting you when you have questions run into problems or need help with your computer or programs To access VirtualTech double click the VirtualTech icon located on your computer s desktop Following...

Page 231: ...an update click yes Run a detailed system report that harvests and compiles your system s hardware and software information This report is also accessible to Toshiba s InTouch Center technicians to reference when you place a call or send a question electronically Direct you to Ask IRIS Online Toshiba s instant response information service where you can ask questions and receive answers Send a mess...

Page 232: ...formation in your Windows 2000 documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult your network administrator Consult your authorized Toshiba representative who is your best source for current information Contacting Toshiba If you s...

Page 233: ...f your Windows operating system and all other preloaded software on diskettes or CD Name and version of the program involved in the problem along with its installation diskettes or CD Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba InTouch Center Within the United States at 800 457 7777 Outside the U...

Page 234: ... Web sites Other Toshiba Internet Web sites www toshiba com Worldwide Toshiba corporate site www computers toshiba com Marketing and product information in the USA www toshiba ca Canada www toshiba Europe com Europe www toshiba co jp index htm Japan ...

Page 235: ...B 1930 Zaventem Belgium Brazil Semp Toshiba Informática Silveria Rodrigues 52 05047 000 Sao Paulo SP Brazil Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada Central America Caribbean TechData Latin America 8501 NW 17th Street 101 Miami FL 33126 United States Chile CHS Promark Chile Ltda J Joaquin Aguirre Luco 1339 Huechuraba Santiago Chile Colombia CHS Promark Colombia Lt...

Page 236: ...rg Germany Greece Ideal Electronics S A 109 Syngrou Avenue 176 71 Kalithea Athens Greece Hungary Technotrade Kft Szerencs utca 202 1147 Budapest Hungary Ireland Same as United Kingdom Italy Progetto Elettronica 92 s r l Viale Certosa 138 20156 Milano Italy Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Luxembourg Same as Netherlans Mexico Toshiba de Mexico S A...

Page 237: ...Bielsko Biala 01 059 Warszawa Poland Portugal Quinta Grande Assisténcia Técnica Informática Lda Av Moinhos no 15A Ur Quinta Grande 2720 Alfragide Portugal Singapore Toshiba Singapore Pte Ltd 438B Alexandra Rd 06 01 Alexandra Technopark Singapore 119968 Slovakia HTC a s Dobrovicova 8 81109 Bratislava Slovakia Slovenia Inea d o o Ljubljanska 80 61230 Domzale Slovenia Spain Toshiba Information System...

Page 238: ...Weybridge Business Park Addlestone Road Weybridge KT15 2UL United Kingdom United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Venezuela InterPC de Venezuela Esquina Calle 4 y Calle 8 Edificio Tepal Piso 3 La Urbina Caracas 1073 Venezuela The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 239: ...tions and procedures not described in this appendix the information is the same in Windows 2000 as it is for Windows 98SE and is detailed in the appropriate sections in the main chapters of this guide NOTE If you upgrade your computer s operating system to Windows 2000 you will need to download additional utilities and drivers known as operating system components from Toshiba s web site at pcsuppp...

Page 240: ...f Windows 98 Second Edition by typing your name and company in the appropriate boxes then click Next Name your computer You can either type in a name of your choice or accept the default name that is provided Assign an Administrator password The Administrator password is optional If you assign a password you will have to type it in each time you turn on the computer You can assign one later if nee...

Page 241: ...printer Set up a printer using the Windows 98 Second Edition Add Printer Wizard 1 Click the Start button then point to Settings and click Printers The Printers display panel opens Printers panel 2 Double click Add Printer ...

Page 242: ...es it automatically You can ignore the remainder of this section 4 If the printer you are setting up Is not connected to a network select Local printer Is connected to a network select Network printer 5 Click Next The Add Printer Wizard prompts you to select your printer 6 Select your printer from the list of manufacturers and printers then click Next The Add Printer Wizard prompts for the printer...

Page 243: ... enough for you to identify each one 9 If you want this printer to be The default printer for Windows 98 Second Edition click Yes Available when specifically requested click No 10 Click Next Windows 98 Second Edition prompts you to print a test page 11 If your printer is connected and turned on click Finish to print a test page To complete the setup procedure without printing a test page click No ...

Page 244: ...click OK The computer turns off File systems A file system is the logical structure used to store files on a computer Windows 98 Second Edition supports File Allocation Table FAT The computer can access files in a FAT primary partition or logical drive Be sure to use the proper file system when using removable media such as diskettes or Zip disks if you are transferring them to computers with othe...

Page 245: ...Modes tab The Power Save Modes tab shows the power usage modes for both AC power Plugged in and battery power Running on batteries You can either use one of the preset modes or create and use your own customized mode The preset modes cannot be deleted For more information on power modes and options see the Windows 98SE information in the Managing Your Computer s Power Usage Through Toshiba s Hardw...

Page 246: ...s Utilities folder 5 Click on the SVPWTool folder and then double click the SVPW32 icon 6 Click OK 7 Enter the password information and then click OK Windows 98 Troubleshooting This section explains how to solve problems in instances when Windows 98 Second Edition differs from Windows 2000 Professional If you don t find the solution to a problem in this section refer to If Something Goes Wrong on ...

Page 247: ...o continue working If it does not continue with step 3 3 Close the remaining programs one by one by selecting the program name then End Task 4 Click Shut Down The Shut Down Windows dialog box appears 5 Select Restart then click Yes Your computer shuts down and restarts the Windows 98 Second Edition operating system CAUTION Typing Ctrl Alt and Del simultaneously twice to restart your computer is no...

Page 248: ... the message 6 Save the file and refer to it when you contact the software manufacturer You open a program that immediately stops responding If the CPU Sleep mode is on enabled it may stop a program from responding Close the program you are trying to open and turn off disable Sleep mode Then try to run the program again To close the program 1 Press Ctrl Alt and Del simultaneously The Close Program...

Page 249: ...facturer of the program Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adapter and power cable properly or installed a charged main battery Press and hold down the power button for a few seconds The computer starts but when you press a key on the keyboard or touch the AccuPoint II nothing happens ...

Page 250: ...urn on the power The computer displays the WARNING RESUME FAILURE message The computer was placed in Standby and the main battery has discharged Data stored in the computer s memory has been lost To charge the main battery see Charging the battery on page 43 The computer displays the Non System disk or disk error message Make sure there is no diskette in the optional USB diskette drive If there is...

Page 251: ...blems usually occur when you change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Windows 98 Second Edition operating system Startup menu to fix the problem Using Startup options to fix problems If the Windows 98 Second Edition operating system fails to start properly you may have to change your system s co...

Page 252: ... mode when there are no apparent problems with the system Logged Bootlog txt Selecting Logged starts the operating system under normal conditions and creates a hidden startup log file named c Bootlog txt This file records every step of the system s startup process You or a qualified expert can use this log file to check the loading and initializing of device drivers DEFINITION A device driver is a...

Page 253: ... operating system will start correctly TECHNICAL NOTE The Windows 98 Second Edition operating system automatically starts in Safe mode if it detects that system startup failed or the Registry the file that defines how the Windows 98 Second Edition operating system is set up is corrupted Step by step confirmation When you turn on your computer the Windows 98 Second Edition operating system processe...

Page 254: ...ned in these files is now stored in the Registry they are still processed during system start Bootlog Txt file contains a record of all the components and drivers loaded during startup and the status of each When you select Step by step confirmation you can view all these files one line at a time to help diagnose the cause of a problem Command prompt only Selecting Command prompt only starts the b...

Page 255: ... button and click Help 2 Click the Contents tab then double click Troubleshooting 3 Double click a problem you would like help with and follow the steps on the screen Working with troubleshooters The Windows 98 Second Edition operating system includes a wide range of helpful troubleshooters that can assist you with many common computer problems For instance if you are having difficulty setting up ...

Page 256: ...uble click Troubleshooting 2 Click hardware conflict and follow the steps If there is still a problem a message should display that explains what the conflict is If this happens you may need to solve the problem on your own A plan of action The smooth operation of the system depends on the interaction of all devices programs and features If the system or one of its attached devices isn t working r...

Page 257: ...ting system 1 Click the My Computer icon with the secondary button then click Properties The System Properties dialog box appears 2 Click the Device Manager tab 3 Select the device and click Properties A dialog box displays the device s properties 4 In the General section of the dialog box check the box next to Disable in this hardware profile 5 Click OK Checking device properties Device Manager p...

Page 258: ...various tabs from which to choose Some common ones are TheGeneraltab whichprovidesbasicinformationabout the device The Resources tab which lists the resources assigned to the device If you have a device conflict it is shown in the Conflicting device list TheDriverstab which displays the drivers being used by the device For more information about Device Manager refer to the Windows 98 Second Editio...

Page 259: ...ce driver then click Properties Slow playback performance DVD playback is a resource intensive application Other applications and or changes to your system hardware software or configuration can impact playback performance If playback is slower than normal 1 Close any otheropen applications to improve the performance of the DVD playback 2 Ensure DMA is turned on For instructions see Playback perfo...

Page 260: ...gs to improve performance Movies exhibit poor performance of Director s Commentary or other similar optional content versions Some movies may exhibit poor performance of these features In particular the video portion of the movie may become jerky or show pauses The normal version of the movie will not show this problem ...

Page 261: ...Fn key turn system functions on and off Hot keys have a legend on or above the key indicating the option or feature the key controls Volume Mute Fn This hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones ...

Page 262: ... the Windows 2000 Professional operating system type the password into the Windows security screen dialog box To activate the password feature in the Windows 2000 Professional operating system 1 Click Start point to Settings then click Control Panel 2 Double click Display 3 Select the Screen Saver tab 4 Click the Password Protected check box 5 Click OK To activate the password feature in the Windo...

Page 263: ... This hot key displays the power usage pop up window and cycles through the battery save modes The power usage modes in the Windows operating system under battery power are Long Life Normal High Power DVD Playback Presentation Super Long Life The power usage mode in Windows 2000 under AC power is Full Power only The properties of each mode are set in the Toshiba Power Saver utility For more inform...

Page 264: ...ode see Using Standby command on page 111 Fn This hot key places the computer in Hibernation mode If Hibernation mode is enabled a message box is displayed to confirm the computer is going into Hibernation mode This message box can be set to not display in the future so that FN F4 will immediately place the computer in Hibernation mode If Hibernation mode is disabled this hot key will not function...

Page 265: ...ultaneously External monitor only Built in display panel and TV or other external video device simultaneously TV or other external video device only In order to use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness F5 ...

Page 266: ...modules Wi Fi enabled This enables just the Wi Fi module Bluetooth enabled This enables just the Bluetooth module See Using Bluetooth on page 136 All enabled This enables both Bluetooth and Wi Fi for simultaneous use of both wireless technologies Fn This hot key turns the cursor control overlay on and off Fn This hot key turns the numeric overlay on and off Fn This hot key turns the scroll lock fe...

Page 267: ...rsal power supply you can use worldwide This appendix shows the shapes of the typical AC power cable connectors for various parts of the world USA and Canada UL approved CSA approved United Kingdom BS approved Australia AS approved Europe VDA approved NEMKO approved ...

Page 268: ...268 Blank Page ...

Page 269: ...ecimal it is generally used by programmers to specify video modes in programs Type identifies the display adapter that first supported the mode and specifies whether the mode is text or graphics Resolution is the measure of the screen s dimensions in terms of horizontal and vertical pixels in graphics modes or rows and columns of characters in text modes Grid is the default number of pels per char...

Page 270: ...9x16 16 256K 31 5kHz 70Hz 2 3 VGA Text 80x25 char 8x16 16 256K 9x16 16 256K 31 5kHz 70Hz 4 5 VGA Grph 320x200 pels 8x8 4 256K 8x8 4 256K 31 5kHz 70Hz 6 VGA Grph 640x200 pels 8x8 2 256K 8x8 2 256K 31 5kHz 70Hz 7 VGA Text 80x25 char 8x14 Mono 9x14 Mono 31 5kHz 70Hz 7 VGA Text 80x25 char 8x16 Mono 9x16 Mono 31 5kHz 70Hz D VGA Grph 320x200 pels 8x8 16 256K 8x8 16 256K 31 5kHz 70Hz E VGA Grph 640x200 p...

Page 271: ...Hz 75Hz 85Hz 44 SVGA Grph 1024x768 pels 8x16 32K 32K 8x16 32K 32K 35 5kHz 48 5kHz 60 0kHz 68 8kHz 87Hz 60Hz 75Hz 85Hz 45 SVGA Grph 1024x768 pels 8x16 64K 64K 8x16 64K 64K 35 5kHz 48 5kHz 60 0kHz 68 8kHz 87Hz 60Hz 75Hz 85Hz SVGA Grph 1280x1024 pels 8x16 32K 32K virtual 8x16 32K 32K 35 5kHz 35 5kHz 87Hz 60Hz SVGA Grph 1280x1024 pels 8x16 64K 64K virtual 8x16 64K 64K 35 5kHz 35 5kHz 87Hz 60Hz 50 SVGA...

Page 272: ...Virtual color applies to the 1400 x 1050 size monitor only when it is set to 1600 x 1200 resolution otherwise virtual color applies to the 1024 x 768 size monitor for the resolutions indicated in the above table ...

Page 273: ...ear in this user s guide AC alternating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access ...

Page 274: ...mmission FIR fast infrared GB gigabyte HDD hard disk drive HTML Hypertext Markup Language I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integration MB megabyte MIDI Musical Instrument Digital Interface PC personal computer PCI Peripheral Component Interconnect...

Page 275: ...hallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a sim...

Page 276: ...re used in modem communications bps is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its disk d...

Page 277: ...es one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the AccuPoint control button or mouse button without moving the AccuPoint or mouse In Windows this refers to the left mouse button or primary AccuPoint control button u...

Page 278: ...n window displayed by the operating system or a program giving a direction or requesting input from the user direct current DC The type of power usually supplied by batteries DC flows in one direction Compare alternating current AC direct memory access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a comp...

Page 279: ...to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the AccuPoint control button or mouse button while moving the cursor to drag a selected object In Windows this refers to the primary AccuPoint control button or left mouse button unless otherwise stated driver See device driver DVD An individual di...

Page 280: ...the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their function is determined by the op...

Page 281: ...e the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized w...

Page 282: ...ical drives For example a single hard disk drive may be partitioned into two or more logical drives M megabyte MB A unit of data equal to 1 048 576 bytes 1024 x 1024 bytes See also bytes memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and h...

Page 283: ...oming from another company on a company network or the Internet operating system A set of programs that controls how the computer works Examples of operating systems are Windows 2000 and Windows NT P palette See color palette parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your computer the parallel port prov...

Page 284: ...operties of a file include the file s type size and creation date R RAM random access memory Volatile memory that can be written to as well as read By volatile we mean that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM random access memory See RAM read only memory See ROM reboot See boot restart re...

Page 285: ... systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again Suspend A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again system disk A diskette that...

Page 286: ...nagement V W Web See World Wide Web Wi Fi A trademarked term by the Wireless Capability Ethernet Alliance which stands for Wireless Fidelity Wi Fi is another term for the IEEE 2 11b communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from si...

Page 287: ...d Printer Wizard print a test page 127 set default printer 126 alarms 117 audio wav files 127 B basics backing up files 85 keyboard 88 turning off the power 56 battery alarms 117 caring for 120 changing 118 charging 48 50 charging before use 47 conserving power 122 disposing of safely 121 lights 39 main 39 module 37 monitoring power 115 power usage hot key 123 power usage mode 263 real time clock ...

Page 288: ...phone line 81 monitor 57 58 59 PC Cards 76 speakers 65 television 57 58 to the composite video out port 58 television set 34 video projector 57 58 to the composite video out port 58 conserving power 122 copying files 132 CPU fan 33 CPU Frequency Mode 172 cursor control overlay 40 D Device Manager 206 device properties 206 devices external display 57 keyboard 61 memory module 67 mouse 62 dialog box...

Page 289: ...isk drive light 39 Master password 190 password 182 190 passwords 190 troubleshooting 213 User password 190 hardware conflicts DMA assignments 205 Interrupt ReQuest IRQ channel 204 Hardware Setup 171 headphones 65 127 jack 30 problems 217 Hibernation mode 108 set as default 108 settings 110 hot key alarm volume 264 display modes 265 display output settings 59 instant password 189 261 keyboard 266 ...

Page 290: ...ack 127 M main battery 39 status 39 Master password 190 memory adding 67 expansion slots 68 memory module 37 removing 71 removing screws 69 microphone external 65 jack 30 127 problems 217 Microsoft CD Player 130 modem connecting to telephone line 81 determining COM port 133 port 32 resetting port to default settings 133 troubleshooting 215 upgrading 133 monitor connecting 57 58 59 monitor port 32 ...

Page 291: ...frared 30 modem 32 parallel 32 PS 2 mouse keyboard 31 serial 32 television 34 USB Universal Serial Bus 31 PORT Noteworthy Computer Lock Cable 33 power alarms 117 conserving 122 monitoring 115 options 124 taking care of your battery 120 universal power supply 267 power button 35 51 184 187 cover 35 power cable connectors 267 power management utility 175 power usage modes 122 hot key 123 precautions...

Page 292: ...es 71 removing module 73 slot 37 unlatching 72 sound system problems 217 SPANWorks 137 speakers 34 65 audible warnings 33 connecting external 127 problems 217 stereo sound 33 system alarms 33 SpeedStep 172 Standby command 111 starting a program 96 starting the computer password 187 starting up 52 status lights 36 stereo headphones 30 switch Wi Fi 30 system indicator panel 31 36 System Setup 174 T ...

Page 293: ...8 volume control dial 30 W Wi Fi on off switch 30 wireless networking 134 Windows 98 choosing a printer driver 125 power management utility 175 setting up a printer 125 Windows 98 Briefcase 132 Windows 98 Second Edition Plug and Play 205 troubleshooting feature 203 Windows Media Player 130 Windows NT basics 87 first time use 52 logging on 87 WinDVD 143 advanced features 157 color balance 163 contr...

Page 294: ...Index 294 work environment 41 good computing habits 229 wrists positioning 45 ...

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