74
75
v. Most test sites do not handle high speed connections
correctly. This issue depends on the technology used for
testing.
14. What are some simple steps I can take to improve
speed?
i. Close all applications and windows to make sure you
are not uploading or downloading data at the same
time. This includes instant messaging, file sharing,
Internet calls, videos and music.
ii. Ensure you do not have a Trojan horse or any
unwanted programmes. Consider connecting to
your router via an Ethernet cable (wired connection)
rather than a wireless link.
iii. Try to avoid multiple people sharing the connection at
the same time; this may result in slow speeds.
iv. Use the service during off-peak periods, when less
customers are utilising the service.
v. Finally, ensure your PC is virus free.
15. How can I improve the performance of my wireless
network?
For the best wireless performance, use the latest
wireless technology for all your computers, wireless
cards/adaptors and wireless router equipment. This is
superior to the previous ‘B’ and ‘G’ standards.
Besides that, keep the wireless router as far away as
you can from:
i.
Walls
– especially thick ones made of concrete or brick.
ii.
Large or dense objects
– avoid items containing metals.
iii.
Reflective or shiny surfaces
– the signal can bounce
off windows and mirrors.
iv.
Electrical / electronic equipment
– particularly
cordless phones, baby monitors and other devices
that may work using radio waves.