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3. The wireless router has been specifically designed
for usage with the UniFi service.
4. It comes with a 1-year limited warranty on
manufacturing defects only.
5. Other wireless USB adaptors or devices of appropriate
standard may work with the RG, however, we will
not be able to offer support for or guarantee the
compatibility of any other equipment installed and
used in connection with the RG.
Due to the existence of a large number of wireless devices
ranging from wireless cards to DECT phones currently
operating on the 2.4GHz band, it is highly probable that your
wireless RG connectivity may encounter interference from
neighbouring wireless devices, thus affecting the speed of
your connection.
There are however loads of benefits to be had in using a
wireless Internet connection, including, being able to access
the Internet with lots of different devices, from anywhere
in your home. Because of the way wireless and broadband
technology work together, the downside can be a reduction in
your speed when you go wireless (compared with connecting
directly to your RG via an Ethernet cable).
What can I do to improve wireless performance?
1. Ethernet Cable
First, try connecting your PC directly to your RG
with an Ethernet Cable to see if it is in fact your wireless
setup that is causing an issue with your speed.
2. Multiple Users
Check the total number of users using your connection
- if you’re in a multi-user household, check that no one
in the house is using lots of your bandwidth (heavy
downloading).