Tiger JAI-G55S, Operating Instructions Manual, Page: 17 / 58

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32
English
13
Slow Cook or Cake Does Not Go As Expected
Check the following points if you experience a problem with the cooked.
Check point
Problem
W
ere the appropriate ingredients and
amounts used? W
ere more than the maximum
acceptable ingredients added? * W
ere less than the minimum required
ingredients added? * W
as the cooking time too short?
W
as the cooking time too long?
Are there any grains of burned rice or any other remaining grains of rice adhering to gaskets or the brim of the inner pot, etc.?
W
as the lid closed securely?
W
as there a power outage during
cooking?
Cooked food Does not boil/
Does not bake enough
     
Boils over   
Boils down/burns   
Reference page
(Slow Cook)
22 22
14•
26-27
15•
26-29
40
Reference page
(Cake)
24 24
14•
26-27
15•
26-29
40
* “Slow Cook” menu only
14
Troubleshooting
Check the following before requesting repair service.
Symptom Check point Action
Reference
page
The rice or other foods are not
cooked at all.
Is the power plug properly connected
to an outlet?
Insert the power plug fully into an
outlet.
15
Rice was not cooked completely by
the preset time.
Does the display show the correct
present time?
Set the correct present time.
39
Check “The cooking time is excessively long” under “If Rice Does Not Cook
Properly” and take the necessary action.
30
The Timer function cannot be set. Does the display show the correct
present time?
Set the correct present time.
39
Is “0:00” blinking on the display? Set the present time.
Was the “Quick”, “Sweet•Mixed”,
“Slow Cook”, or “Cake” menu
selected?
The Timer function is not available
under those menus.
19
Was an unacceptable time set? Set a time that is acceptable under
the Timer function.
An alarm (3 beeps) sounds when the
Timer function is set.
An alarm will sound if you do not
operate the rice cooker within about
30 seconds after pressing the
[Timer] key.
Continue setting the Timer function.
19
The display is blurred. Are there any grains of burned rice
or any other remaining grains of rice
adhering to gaskets or the brim of
the inner pot?
Completely remove all remaining
rice.
14•26-
29
Is the outer surface of the inner pot
wet?
Wipe with a dry cloth.
Reheating is disabled. An alarm (3 beeps) will sound if you
press the [Start] key.
The rice is cold. Rice of below
approximately 55°C cannot be
reheated.
21
Is the Keep Warm lamp off? Press the [Keep Warm/Cancel] key
and check that the Keep Warm lamp
lights up. Then, press the [Start] key
again.
21
Sounds can be heard during
cooking, reheating, steaming, or
while the Keep Warm function is on.
Do you hear a clicking sound? That is the sound of the
microcomputer controller.
It is not a malfunction.
9
Do you hear a sound like scraping
metal?
This is the sound of metal
contracting and rubbing together
due to heat. It is not a malfunction.
Do you hear a sound like boiling
water?
(Only during cooking or steaming)
It is not a malfunction.
9
Do you hear a completely different
sound from the above?
Contact the place of purchase.
—
Baking a cake takes a long time. If the power voltage is low, it may take longer than the standard time to
completely bake a cake. Extend the baking time if it is not completely
baked.
25
Water or rice has gotten inside the
rice cooker unit.
Water or rice inside the rice cooker unit may cause problems. Contact the
place of purchase.
—
When setting the present time,
pressing the [Hour] or [Min] key does
not access the time setting mode.
The time cannot be set during cooking, when the Keep Warm function is
on, when the Timer function is in use, or during reheating. 39
The Keep Warm lamp is blinking. Is the “Porridge” or “Cake” menu
selected?
If you leave the porridge in the
rice cooker, it will become sticky or
lumpy. Serve it as soon as possible.
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