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Genie Distribution User Manual v1.6

© Tieline Pty. Ltd. 2015

Read-Write access. The R/O Community  identifier allows  Read Only
level access.

R/W Community

The R/W Community identifier allows Read/Write level access.

Configuring SNMP Settings in the Codec

1. Open the Java Toolbox  Web-GUI and click  the 

Settings 

 

symbol at  the top of  the  screen  to

display the 

Settings panel

.

2. Click the 

Options

 button at the top of the 

Settings panel

.

3. Click in the text boxes to enter SNMP configuration settings.

4. Click the 

Save Settings

 button to save the new settings.

MIB Files for SNMP Configuration

Management  Information Base (MIB) files  are required for SNMP  applications  to  interact  with  your
Tieline codec  and interpret  SNMP  data.  The codec  supports  SNMPv1 and SNMPv2 MIB  protocols.
The  required  MIB  files  can  be  downloaded  from  the  codec  using  the  following  link  in  a  PC  web
browser connected to the same network as your codec:

·

http://<YOUR_CODEC_ADDRESS>/mibs/tieline-mibs.zip

Save  the  .zip  file  to  your  PC  and  import  the  contents  into  the  MIB  browser  you  use  to  manage
SNMP-enabled network devices.

Important Note:

 The codec supports the attributes specified in the MIB-II standard.

Please verify that your SNMP software contains the required files as specified in 

RFC

1213

.

24.25

Download Logs

The codec is capable of providing diagnostic information via user logs, which can either be sent to
Tieline support, or downloaded for user diagnostics.

Procedure for Sending Logs to Tieline

1. Open  the  Java  Toolbox  Web-GUI  and  click  the  

Help  

 

symbol  at  the  top  of  the  screen  to

display the 

Help panel

.

Summary of Contents for TLR5200

Page 1: ...Genie Distribution IP ISDN POTS Codec User Manual Software Version 2 14 88 Manual Version v 1 6 September 2015 ...

Page 2: ...stribution Input Levels and PPMs 23 Part IX Configuring AES3 Input Audio 29 Part X Genie Distribution Headphone Aux Output 31 Part XI Inserting Hardware Modules 34 Part XII About ISDN Modules 35 36 1 ISDN Module Settings 39 2 ISDN Answering Configuration Part XIII About POTS Modules 42 43 1 POTS Module Settings 46 2 POTS Answering Configuration Part XIV Language Selection 48 Part XV About Program ...

Page 3: ...IP Addresses 70 15 Creating a Multicast Server Program 73 16 Creating a Multicast Client Program 76 17 Deleting Programs 76 18 Selecting Algorithm Profiles 78 19 Genie Distribution Algorithm Profiles 79 20 Genie Distribution Backup Options 81 21 USB File Playback 82 22 Lock or Unlock a Program in the Codec 83 23 Locking the Front Panel Part XXIII Connecting to the ToolBox Web GUI 85 86 1 Opening t...

Page 4: ...Settings 197 21 Reset Factory Default Settings 198 22 Backup and Restore Functions 200 23 Lock or Unlock Programs 201 24 Configuring SNMP in the Codec 202 25 Download Logs 203 26 Configuring Alarms 208 27 RS232 Data Configuration 210 28 Creating Rules 212 29 Upgrading Codec Firmware Part XXV Using the HTML5 Toolbox Web GUI 214 227 1 Using the HTML5 Toolbox Quick Connect Web GUI 234 2 Configuring I...

Page 5: ...ttings 301 12 Test Mode Part XXVII Reference 302 302 1 Regular Maintenance 303 2 Installing the Codec at the Studio 309 3 Understanding IP Networks 311 4 Tips for Creating Reliable IP Connections 312 5 Testing IP Network Connections 314 6 Testing ISDN Connections 314 7 Connecting Tieline ISDN to other Codecs 328 8 Using Answer Routes for Sessionless ISDN Calls 331 9 POTS Connection Tips Precaution...

Page 6: ... during thunderstorm even if the codec is turned off but remains connected to the phone or ISDN system LAN or the power ANY DAMAGE TO A TIELINE PRODUCT CAUSED BY LIGHTNING or an ELECTRICAL STORM WILL VOID THE WARRANTY Use of this product is subject to Tieline s SOFTWARE LICENSE and WARRANTY conditions which should be viewed at www tieline com support before using this product DIGITAL PHONE SYSTEM ...

Page 7: ... incorrect operation of the equipment These must be observed for safe operation Cautions Instructions warning against potential hazards or to detail practices that must be observed for safe operation and to prevent damage to equipment or personnel Important Note Information you should know to connect and operate your codec successfully Information specific to IP connections Information specific to...

Page 8: ...th IP networks and caused by algorithmic transport and buffering delays MIB A management information base MIB is a database used for managing the entities in a communications network This term is associated with the Simple Network Management Protocol SNMP Multicast Efficient one to many streaming of IP audio using multicast IP addressing Multi unicast A multi unicast program also known as multiple...

Page 9: ... STL Studio to transmitter link for program audio feeds STS Studio to studio audio link TCP TCP protocol ensures reliable in order delivery of data packets between a sender and a receiver TTL Time to Live is the setting used in muliticast servers to ensure data packets have a finite life and don t cause congestion over networks UDP User Datagram Protocol the most commonly used protocol for sending...

Page 10: ...nections Simultaneously distributing up to 3 separate mono or stereo IP multi unicast audio streams to a maximum of 50 endpoints in total Broadcasting up to 3 separate stereo IP multicast audio streams in multicast server mode and distributing each of these streams to unlimited endpoints over compatible IP networks Codec Features DSP based architecture designed for continuous operation 24 Bit 96kH...

Page 11: ...11 Tieline Pty Ltd 2015 Genie Distribution User Manual v1 6 Connect to all Tieline IP codecs and Report IT Enterprise Edition Supported in later releases ...

Page 12: ... audio inputs outputs are grouped in pairs inputs 3 and 4 and inputs 5 and 6 By default if you program analog or digital audio in on expansion inputs then you will get the same output i e analog in analog out or digital in digital out This can be adjusted if required E g you can configure analog in on inputs 3 4 5 and 6 and AES3 digital out on outputs 3 4 5 and 6 or vice versa Adjust the output se...

Page 13: ...ng Word Clock sync to the codec Note This is not available on the WheatNet IP capable model of the Genie Distribution Command Control Interfaces 1 Four relay inputs and four opto isolated outputs for machine control via the DB15 CONTROL PORT IN OUT connector 2 A nine pin female RS 232 serial connection for local and remote control of equipment at either end of the link Dual Redundant AC Power Inpu...

Page 14: ...utton Descriptions Return Button Press to move back through menus delete characters Function Button 1 Press to activate codec user functions Function Button 2 Press to activate codec user functions Connect Button Press to create an IP connection Home Button Press to return to home screen Information Button Press to view a help menu onscreen Settings Button Press to adjust codec settings Disconnect...

Page 15: ...1 4 RTS stereo HEADPHONE output for audio monitoring and this can also be switched to a balanced mono auxiliary line output The front panel HEADPHONE output and rear panel HP AUX OUT share the same hardware output This means both are switched and configured together I e both outputs are either a stereo headphone output default setting or a balanced mono auxiliary output USB 2 0 Host Port USB 2 0 h...

Page 16: ...nd edit Program configurations 5 Settings Select to configure codec settings Press the RETURN button to navigate backwards through menus or press the HOME button to return to the Home screen from any menu If a complete menu cannot be viewed on a single codec screen arrows on the right hand side of the screen indicate that the current menu has options below and or above the visible items Use the na...

Page 17: ...17 Tieline Pty Ltd 2015 Genie Distribution User Manual v1 6 Codec Menu Overview Following is an overview of the codec menus from the Home screen ...

Page 18: ...18 Genie Distribution User Manual v1 6 Tieline Pty Ltd 2015 Connect Menu ...

Page 19: ...19 Tieline Pty Ltd 2015 Genie Distribution User Manual v1 6 IP Setup Menu Navigation After selecting IP and a connection mode use Setup to adjust connection settings ...

Page 20: ...ll options are displayed E g Session Type and Data are not displayed when configuring Sessionless IP connections Default settings may also change depending on the session type selected e g Tieline Session versus SIP or Sessionless ISDN Menu Navigation Select Connect ISDN to configure ISDN dialing settings using the codec front panel ...

Page 21: ...e Pty Ltd 2015 Genie Distribution User Manual v1 6 POTS Menu Navigation Select Connect POTS to configure POTS dialing settings using the codec front panel Note default settings are surrounded by square brackets ...

Page 22: ...22 Genie Distribution User Manual v1 6 Tieline Pty Ltd 2015 Settings Menu Press the SETTINGS button on the codec front panel to access a wide range of configuration settings ...

Page 23: ...tputs 3 to 6 as digital AES3 Adjust the output setting independently if required via SETTINGS Audio Output Type Select Outputs 3 to 6 Select output type Audio Levels and Default PPM Metering The PPM meters use dBu to express nominal operating headroom and noise floor levels Set audio levels so that audio peaks average at the nominal 0vu point indicated on the front panel PPM meters This represents...

Page 24: ...t PPM metering settings can be adjusted via Settings Audio PPM Mode The options include PPM Mode Description 1 Program Default default Displays default program PPM meter settings i e the settings described previously for mono stereo 2 x stereo 3 x stereo and multi unicast programs 2 Input Maps input encoders 1 to 6 with PPM meters 1 to 6 3 Decoder Maps decoders 1 to 6 with PPM meters 1 to 6 4 HP M...

Page 25: ... levels quickly press and press and release the right arrow button to open the Input Audio Level adjustment screen 15 volt phantom power can only be supplied on the auxiliary input this is disabled by default Quick Level Adjustment of Input 1 and 2 1 Press and press and release the right arrow button to open the Input Audio Level adjustment screen 2 Press on the numeric keypad to toggle channel 1 ...

Page 26: ...dium Gain Mic Low Gain Mic Unbalanced and Line Level Phantom power 15V available when enabled IGC Important Note When the auxiliary input AUX IN is On the default mixer configuration sends audio to all inputs If you are not using the auxiliary input ensure it is Off to avoid additional noise in program audio Ganging Audio Channels It is possible to gang channels together and adjust the audio level...

Page 27: ... being activated The codec takes just 250 milliseconds to detect audio levels have returned to normal after IGC Level has been initiated and will return the levels to the previous setting within half a second This response is linear To adjust this setting in the codec 1 Press the SETTINGS button 2 Navigate to Audio and press 3 Navigate to Input IGC and press 4 Select the channel you want to adjust...

Page 28: ... level at 4dBu 3 16dBu 16 indication where audio will clip distort Important Note If your codec Genie Distribution and Bridge IT supports sending multi unicast connections and the Auto default reference level is selected the first codec you connect with will configure the reference level used for all subsequent multi unicast connections ...

Page 29: ...onversion The codec contains two sample rate converters Input Sample Rate Converter The codec implements an Asynchronous Sample Rate Converter ASRC to convert the sample rate of an AES3 input to the sample rate set in the codec The codec sample rate is determined by the selected algorithm For example if you select the Music algorithm the sample rate will be set to 32kHz By default the codec will u...

Page 30: ...ES3 inputs 1 and 2 use 48kHz sampling then inputs 3 and 4 and inputs 5 and 6 must also be synchronised to the same clock Wordclock Sync In This setting configures the codec for a word clock source via the SYNC INPUT on the codec rear panel this is the same as the External Word Clock setting in Tieline G3 codecs Often this will be a studio reference signal D A R S or Digital Audio Reference Signal ...

Page 31: ... Select HP Aux Out and press to toggle between Headphone and Aux Out Adjust Headphone Output Settings 1 Press the HEADPHONE button to display the headphone monitoring adjustment screen 2 Use the left or right navigation buttons to adjust the volume level up or down The screen displays level adjustments in real time 3 Press the down navigation button to select the Send Return audio balance and use ...

Page 32: ...ast mono Inputs 1 2 Outputs 1 2 Inputs 1 2 Outputs 1 2 2 x Multi unicast stereo Input1 Output 1 Input 2 Output 2 3 x Multi unicast mono Inputs 1 2 Outputs 1 2 Inputs 1 2 Outputs 1 2 3 x Multi unicast stereo Input1 Output 1 Input 2 Output 2 Multicast server mono Inputs 1 2 Inputs 1 2 Multicast server stereo Input 1 Input 2 Multicast client mono Outputs 1 2 Outputs 1 2 Multicast client stereo Output...

Page 33: ... 2015 Genie Distribution User Manual v1 6 3 Press RETURN when you have finished to exit the menu Note Send Return balance can also be adjusted by pressing the SETTINGS button navigate to Audio and then Aux Bal and press ...

Page 34: ...move the 4 screws from the blanking panel or module installed in the codec 2 Carefully slide the new module into the module slot and ensure the base of the module remains flat during insertion to ensure it lines up correctly with the module connector within the codec 3 Reinsert the 4 screws to hold the module firmly in place 4 Power up the codec 5 Press the SETTINGS button to verify it is installe...

Page 35: ...t are your directory numbers DN If you are in the US what are your Service Profile ID SPID numbers What is your Multiple Subscriber Number MSN if you need to enter this outside North America The answers to these questions will be influenced by the country in which you operate For example a SPID does not need to be entered into a Tieline codec for operation within Europe but it does in North Americ...

Page 36: ...SDN answering can be configured to suit Hardware available in the codec i e the number of B channels available Expected dialing behaviors e g if B channels should bond or not and whether audio streams need to use Route tags The type of call being made e g Tieline with Tieline Session Data versus non Tieline sessionless calls Adjust answering configuration via Settings Answering ISDN Answer Configs...

Page 37: ...filter to allow or deny voice or data calls according to your preferences The default setting allows both Voice Data Select your preferred option and press the button Important Note G 711 is the default algorithm for incoming connections when Voice Only is selected There are two G 711 algorithms and the one used by the codec depends on the country setting in the codec The µ law algorithm is used i...

Page 38: ...vigate up to Apply Settings and press the button to apply all module settings Important Notes Directory Numbers and Multiple Subscriber Numbers Directory Numbers DN in North America and Multiple Subscriber Numbers MSN in the rest of the world are simply phone numbers associated with an ISDN B channel like lines listed in a typical phone directory Your Telco will normally supply 2 DN MSN numbers fo...

Page 39: ...ipment your codec sends the SPID to the switch The switch then associates the SPID with a specific Service Profile and directory number Note SPID numbers normally include the phone number and additional prefix or suffix digits up to 20 digits long 12 2 ISDN Answering Configuration Important Note For more detailed information about ISDN Answer Config parameters including bonding and route configura...

Page 40: ... if connecting to non Tieline codecs only then press the button Important Note Select Disable if the codec is expected to receive ISDN calls from Tieline codecs or both Tieline and non Tieline codecs i e you are not sure which type of codec may call In this mode once the codec answers a call it expects to receive Tieline session data from the caller and configure its own algorithm settings accordi...

Page 41: ...ream Route when receiving a call on the answering codec from a non Tieline codec then press the button 10 Select Yes and then press the button to confirm all changes Reset ISDN Answer Configs To reset ISDN answering settings to factory defaults 1 Navigate to Settings Answering ISDN Answer Configs Reset ISDN Answer Configs and then press the button 2 Select Yes and press the button ...

Page 42: ...DAA Smart Data Access Arrangement line interface which isolates the modem from voltages on phone lines It is important to select the correct country in the codec from which you are dialing This allows the SmartDAA to automatically adjust for the line voltage present in that country Important Note It is possible to connect two concurrent POTS connections however the codec will not bond two POTS con...

Page 43: ...t is used to monitor modem tones in POTS Codec mode and for receiving audio in Analog Phone mode Phone Input settings can be adjusted via Settings Audio Phone Input Making Analog Phone Voice Calls All POTS G5 modules are capable of making analog voice calls It may be necessary to make an analog call to dial a telephone hybrid or to use for communications or because there is no Tieline codec at the...

Page 44: ...are answered based on the settings in Config 1 2 via Settings Answering POTS Answer Configs Adjustments to these Config settings are not normally necessary when connecting between Tieline codecs Default settings may need to be adjusted when connecting to non Tieline codecs over POTS see POTS Answering Configuration for more info Maximum Bit rate Affects Dialing and Answering The default setting fo...

Page 45: ...o dial tone is present Monitor Modem Tone Affects Dialing and Answering This setting can be Enabled or Disabled If enabled the module will allow audio monitoring of modem tones during connection in POTS Codec mode via the phone input By default the following phone input monitoring rules apply when multiple POTS G5 modules are installed in a codec and multiple POTS connections are dialed Module 1 M...

Page 46: ...one connections When receiving a call from a Tieline codec sending session data i e not a Sessionless connection the algorithm setting from the dialing codec overrides the setting in the POTS Answer Config menu The default POTS Answer Configs accept a call from an incoming Tieline codec with session data enabled They will also answer a call from a Comrex POTS codec by using the Other algorithm For...

Page 47: ... Tieline session data within 5 seconds e g a Comrex POTS codec is calling it will use the settings in the ISDN Answering Config instead Enable Sessionless Only when answering POTS calls from non Tieline codecs only When Sessionless is configured the codec will not wait for the session data This reduces the time taken to answer an inbound sessionless call 6 Select Other when connecting to Comrex Ve...

Page 48: ...tory defaults 1 Navigate to Settings Answering POTS Answer Configs Reset POTS Answer Configs and then press the button 2 Select Yes and press the button 14 Language Selection English is the default language in the codec To select a new language 1 Press the SETTINGS button 2 Navigate to System and press 3 Use the navigation buttons to select Language and press 4 Select a language and press ...

Page 49: ... when the codec connects It is also possible to lock a loaded program in a codec to ensure the currently loaded program cannot be unloaded by a codec dialing in with different program settings For example if your routing requirements require the codec at the studio to always connect in mono simply load and lock a mono program in the codec Generally programs will be up or down mixed by the answerin...

Page 50: ...nd then press CONNECT Front panel configured programs are automatically saved as Recent Programs which retain all the audio stream dialing and configuration information These Recent Programs are displayed when you press the CONNECT button from within any menu except the IP Mode or SIP Mode screens or the Connect IP or Connect SIP screens Ensure you configure all the correct connection settings whe...

Page 51: ...ckup settings 17 2 and 3 x Stereo Programs 2 x Stereo Peer to Peer Programs A 2 x Stereo Peer to Peer program includes two bidirectional audio streams Each audio stream can be configured as a separate stereo peer to peer connection to the same destination codec or with two different destination codecs Each audio stream can be configured with different transport audio and backup settings 3 x Stereo...

Page 52: ...eo 4 x Mono Programs A Stereo 4 x Mono Peer to Peer program includes one bidirectional stereo audio stream and four bidirectional mono audio streams Each audio stream can be configured as a separate peer to peer connection to the same destination codec or with different destination codecs Each audio stream can be configured with different transport audio and backup settings 20 6 x Mono Programs A ...

Page 53: ...to connect without using the Java or HTML5 Toolbox Web GUIs The codec can also simultaneously send up to 3 different mono or stereo multi unicast audio streams simultaneously to a maximum of 50 endpoints in total Multicast Programs A multicast audio stream can be used to broadcast to unlimited numbers of subscriber client codecs wanting to receive a particular audio transmission Multicast transmis...

Page 54: ...ypad and navigation buttons It instructs how to connect your codec over IP for the very first time without using the Toolbox Web GUI and your computer for configuration Important Notes See Using the Java Toolbox Web GUI for details on configuring connections remotely via a computer Creation of programs is not currently supported in the HTML5 Toolbox Web GUI See Installing the Codec at the Studio f...

Page 55: ... you can use the navigation buttons to scroll up and down Press to select the address you have highlighted 4 Navigate to Algorithm and press 5 Use the navigation buttons to select an algorithm profile or manually enter algorithm settings then press 6 If you decide to manually program the algorithm use the navigation buttons to select your preferred algorithm sample rate if displayed and bit rate p...

Page 56: ...program 10 Press the CONNECT button to make a connection The Wait Connecting screen appears during the connection process 11 Alternatively to load a saved program and dial press the HOME button navigate to Programs select the program you want to dial and press the CONNECT button to load the program and dial 12 When dialing the CONNECTED LED on the front of the unit will flash green When connected ...

Page 57: ... of jitter buffer delay over the IP network Link Quality LQ Readings Send and return LQ numbers can also help to determine if a problem is occurring at either end of a connection For example on an IP connection the Return reading represents the audio being downloaded from the network locally i e audio data is being sent by the remote codec Conversely the Send link quality reading represents the au...

Page 58: ...ble packet loss statistics displayed on the screen Packet Analysis Displays Possible Causes Possible Solutions Loss Packets sent and that failed to arrive LAN WAN congestion Unreliable ISPs Unreliable networks Inferior IP hardware Renegotiate connection bit rate downwards If link quality good add or increase FEC as required Assess ISPs QoS if very bad performance Empty Indicates how often the jitt...

Page 59: ...ML5 Toolbox Web GUI to configure 1 Press and press and release the right arrow button to open the Input Audio Level adjustment screen Press the number on the keypad corresponding to the channel you want to toggle on or off E g press on the numeric keypad to toggle channel 1 on and off Use the up and down navigation buttons to select the gang function and press the button to toggle ganging on off U...

Page 60: ...hese are useful when routing multiple audio streams over transports like ISDN 6 Select the number of B channels being used for the audio stream connection then press the button 7 Select an algorithm then press the button 8 Select the sample rate if required then press the button 9 Select Destination 1 and press the button then use the numeric KEYPAD to enter the ISDN number you want to dial and us...

Page 61: ...re use Use the up navigation button to select Save as Program and press the button 14 Use the numeric KEYPAD to name the program then press to save the program 15 It is possible to dial the B channels associated with this audio stream from this menu Use the up navigation button to select Connect and press to connect 16 When dialing the CONNECTED LED on the front of the unit will flash green When c...

Page 62: ... the HOME button to return to the Home screen 2 Use the navigation buttons to select Cxns and press the button 3 If a single ISDN audio stream is connected the Connected ISDN screen will display details of the active ISDN connection When multiple audio streams are connected navigate to the one you want to view in the Connections screen e g ISDN and press the button to view more details ...

Page 63: ... 1 Press and press and release the right arrow button to open the Input Audio Level adjustment screen Press the number on the keypad corresponding to the channel you want to toggle on or off E g press on the numeric keypad to toggle channel 1 on and off Use the up and down navigation buttons to select the gang function and press the button to toggle ganging on off Use the up and down navigation bu...

Page 64: ...Vector Matrix or BlueBox codec over POTS select the Other algorithm and Sessionless Please note that 9 6kbps connections are not supported by Comrex codecs 9 Select the Dial Route to use for this audio stream if one is required then press the button Note See Configuring POTS Answering for more information on Dial Route and Answer Route tags These can be useful when routing multiple audio streams 1...

Page 65: ...on to load the program and dial 14 To negotiate higher bit rates press then 3 on the numeric KEYPAD for lower bit rates press then 9 Important Note To load a saved program and dial press the HOME button navigate to Programs select the program you want to dial and press the CONNECT button to load the program and dial See Monitoring POTS Connections for more details on monitoring the different POTS ...

Page 66: ...llowable bit rate when the codec is training and negotiating a connection It also indicates the stability of the connection when a call has been connected for a long period of time If the line quality starts drop quite low after being connected for a long period we recommend you retrain the connection to improve the line quality and avoid loss of audio 22 7 Load and Dial Custom Programs Custom pro...

Page 67: ...inue to attempt a connection with the remote codec until Disconnect is pressed either on the dialing codec s keypad or in the web GUI Auto Reconnect using IP 1 Press the HOME button to return to the Home screen select Connect then select IP and press the button 2 Select the IP Session mode you are using to connect 3 Select Setup and press 4 Navigate to Auto Recon and press to toggle between Enable...

Page 68: ...tion codecs e g 2 x Mono peer to peer programs These programs can only be created using the Toolbox web GUI There are two ways to simultaneously dial multiple audio stream connections within these types of programs 1 Load the program into the codec via the front panel and dial 2 Connect to the codec using the Toolbox web GUI and use the Master panel to load the program and connect Dialing Multiple...

Page 69: ...P1 Setup Algorithm G711 G722 or MP2 Dialing Peer to Peer SIP IP Connections SIP can be used to make direct peer to peer calls to different brands of IP codecs with public IP addresses or between two codecs over a LAN which do not pass through firewalls Peer to peer SIP calls are usually used to connect to other brands of codecs and perform call and session management tasks Peer to peer SIP calls b...

Page 70: ...encode decode direction port and auto reconnect settings if required 4 Press the RETURN button to navigate backwards to the Connect SIP screen and select Save to name and save the program 5 Press the CONNECT button to make a connection Important Notes See Configuring SIP Settings for instructions on entering SIP account details into the codec If your codec is registered with same SIP registrar as ...

Page 71: ...ient codecs Multicast client codecs will display return link quality LQ only The Return reading represents the audio being downloaded from the network locally Multicast server codecs do not display LQ readings Forward Error Correction FEC is not available for multicast connections It is not possible to send auxiliary data using multicast connections It is not possible for a G3 codec to receive mul...

Page 72: ...elect the audio protocol and adjust the Send Audio Port Select UDP IP RTP for RFC compliant IP streaming Press to save settings 8 If required enable Auto Reconnect and navigate to Via to specify which IP streaming interface is used to dial this connection e g Primary port ETH1 or Secondary port ETH2 Note By default Any will select ETH1 if it is available and ETH2 if it is unavailable 9 Press the R...

Page 73: ...used by the broadcasting codec to send multicast IP packets to multicast routers on a network A multicast client program is used by codecs to receive multicast IP audio packets Important Notes You cannot edit a program when it is currently loaded in the codec Ensure all connection related settings like the port algorithm bit rate etc match on both multicast server and client programs or they will ...

Page 74: ...l using the or buttons to enter the periods in the IP address The same multicast address and audio port must be used for both the server and client programs Next press the down navigation button to select Setup and press 4 Press the down navigation button to select Algorithm and press 5 Use the navigation buttons to select an algorithm profile or manually choose algorithm settings then press 6 Cli...

Page 75: ...n when configuration is complete to navigate backwards to the Connect IP screen that the multicast IP address was entered into Important Note At this point you can navigate to Save on the Connect IP screen and press to save the settings as a custom program for subsequent recall and dialing Use the numeric KEYPAD to give the program a name and press to save the program A confirmation message is dis...

Page 76: ... Delete and press the button 5 Confirm the deletion and press the button 22 18 Selecting Algorithm Profiles A number of pre programmed mono and stereo dialing profiles are available for programming the codec quickly without individually selecting algorithms and bit rates etc These profiles have been programmed with the most popular settings that provide high quality connections using each availabl...

Page 77: ...7 Use the right navigation button to select Profile 8 Select the profile you want from the Mono or Stereo menus 9 Press the hatch pound button to add the profile into the Favorite menu Profiles that have been added into the Favorite menu are identified by the hatch pound symbol next to their name after they have been selected Deleting a Profile from the Favorite Menu 1 Press the HOME button to ret...

Page 78: ...4 bit 288 13 aptX Enhanced Stereo 32 16 bit 256 14 aptX Enhanced Stereo 48 24 bit 576 15 G 711 Mono 8 64 16 G 722 Mono 16 64 17 MPEG 1 Layer 2 J Stereo 32 128 18 MPEG 1 Layer 2 J Stereo 48 192 19 MPEG 1 Layer 2 Mono 24 64 20 MPEG 1 Layer 2 Mono 48 256 21 MPEG 1 Layer 2 Stereo 32 128 22 MPEG 1 Layer 2 Stereo 48 256 23 Music Mono 32 28 8 24 Music Mono 32 48 25 Music Stereo 32 64 26 Music Stereo 32 9...

Page 79: ...s or delayed packets No time delay packet replacement occurs in real time Dialing codec configures local and remote FEC settings via session data transfer when connecting Auto Reconnect All transports codec will redial continuously to try and reconnect Immediately redials after loss of IP stream detected Enabled in dialing codec program Note POTS can take up to 60 seconds to connect successfully I...

Page 80: ...gram with IP as the primary connection and also create a backup ISDN or POTS connection in the same program For details on configuring backup connections using failover see Configure Mono or Stereo Peer to Peer Programs USB File Backup Connections The codec features a USB 2 0 Host port for connection to USB memory sticks and selected external devices Backup connections are configured using the web...

Page 81: ...ection FEC FEC transmits a secondary stream of audio data packets over a single connection If packets are lost or corrupted over the connection then replacement FEC data packets can be substituted to replace them Note FEC should not be confused with SmartStream PLUS FEC packets are sent over a single data stream connection whereas SmartStream PLUS dual redundant streaming transmits two completely ...

Page 82: ...d the file extension e g test mp3 or the file will not play back If you enter a directory name all the files within the directory will be played back We recommend you save all audio files as a playlist and link to this if you want them to play out sequentially Please note that M3U is the playlist file format supported by the codec File playback will occur automatically if the silence threshold par...

Page 83: ...k feature for tamper proof operation This feature is disabled by default There are two levels of panel lock and each requires a user to enter a PIN to access different features 1 Admin PIN Required to change codec connection or configuration settings accessed via the SETTINGS button Default PIN is 456789 2 User PIN Required to use the codec front panel buttons and dial hangup a connection Default ...

Page 84: ...84 Genie Distribution User Manual v1 6 Tieline Pty Ltd 2015 5 If you want to change the default Admin PIN or User PIN navigate down to each in turn and press to enter a new PIN ...

Page 85: ...t you to do this if Java is not installed and you attempt to launch the Java ToolBox Web GUI 2 After updating to the latest version of Java you need to refresh your browser About the HTML5 Toolbox Web GUI The HTML5 Toolbox Web GUI was developed to improve the user experience with G5 codec command and control With some major web browsers moving away from Java compatibility Tieline has delivered an ...

Page 86: ...ontrol options Launching the Java Toolbox Web GUI 1 Click to launch the ToolBox Web Start Desktop Application this is recommended in preference to launching the Java Toolbox Browser Applet Note When you launch for the first time the application will download and launch the desktop Toolbox application that will allow you to configure your codec A desktop short cut will also be created Desktop Icon ...

Page 87: ...ange the password see Changing the Default Password This will provide better network security to maintain reliability during live broadcasts Launching the HTML5 Toolbox Quick Connect 1 Click to launch the HTML5 Toolbox Quick Connect Web GUI 2 When you launch Toolbox for the first time an authentication dialog prompts you to enter the user name admin and password password to login then click the OK...

Page 88: ...ion By default port 80 is used by your PC to communicate with the codec and launch the web GUI If port 80 cannot be used across your network for some reason type the IP address of your codec into your browser with a full colon and the port number 8080 E g 192 168 0 176 8080 It is also possible to specify a different port for connecting the Toolbox web GUI to your codec 1 Press the HOME button on t...

Page 89: ...quipment from being tampered with and jeopardizing live broadcasts Creating a New Password The authentication login password can be changed at any time using the codec keypad and LCD screen Note that passwords are case sensitive 1 Press the SETTINGS button 2 Use the navigation button to select WebGUI and press the button 3 Select Password and press 4 Use the KEYPAD to enter a new password and pres...

Page 90: ...PMs 6 PPM meters to display audio levels for inputs and outputs 2 Connections Provides a summary of connection details and audio streams 3 Locked program Symbol indicates the currently loaded program is locked 4 Maximize Minimize Click to maximize a panel to view it in full screen mode or click to minimize back to the default panel size 5 Close button Click to close the Master panel 6 Connect butt...

Page 91: ...y selected program 5 Audio Stream overview Click the blue arrows to expand audio stream and connection information click the Edit symbol to adjust program settings This panel displays the program wizard when creating a new program 6 Delete Program Click to delete the currently selected program Note Ensure the program is not loaded or the delete function will not work 7 Maximize Minimize Click to m...

Page 92: ... input reference level default setting Auto 3 Lock Button Click to lock all Input panel settings greys out when locked 4 View local Click to view local codec inputs default 5 Settings button Click to adjust input Name Type IGC and Ganging 6 Maximize Minimize Click to maximize a panel to view it in full screen mode or click to minimize back to the default panel size 7 Close button Click to close th...

Page 93: ...1 Headings Headings for the various packet arrival statistics available 2 Connection Statistics Right click to view audio stream bit rate and jitter buffer statistics 3 Maximize Minimize Click to maximize a panel to view it in full screen mode or click to minimize back to the default panel size 4 Close button Click to close the panel ...

Page 94: ...nputs are switched ON 3 Connect and Disconnect on Audio Detection Click to configure the codec to connect when audio is detected and disconnect when silence is detected 4 Synchronise a local relay input with a remote relay output Click to configure a local relay input to synchronise with the state of a remote relay output 5 Toggle a relay based on a connection s status Click to configure a relay t...

Page 95: ... Selected Alarm Click to acknowledge an alarm after activation 4 Alarm details pane Displays alarm details 5 Alarm description pane Troubleshooting information to assist users when alarms occur 6 Maximize Minimize Click to maximize a panel to view it in full screen mode or click to minimize back to the default panel size 7 Close button Click to close the Alarms panel 8 Configure alarms Click to cr...

Page 96: ...an upgrade 9 Licensing tab Click to select a license file and install it into the codec 10 Reset Restore tab Click to reset codec default settings and perform backup restore of codec programs and settings 11 DNS Pane Activate to specify DNS addresses and domains to search 12 Maximize Minimize Click to maximize a panel to view it in full screen mode or click to minimize back to the default panel si...

Page 97: ...n be sent to Tieline support 4 Event Logs Click to download user viewable event logs 5 Maximize Minimize Click to maximize a panel to view it in full screen mode or click to minimize back to the default panel size 6 Close button Click to close the Help panel Language Selection The Toolbox Web GUI offers language support for several languages 1 Click on the language drop down menu arrow in the top ...

Page 98: ...blic internet and a local private LAN Usually this will be set up at the studio end so you can dial into the studio from the remote codec Support for IPv6 connections allows you to use IPv6 infrastructure to connect to other codecs globally Configuring Ethernet Ports and VLANs The codec features two physical Ethernet port interfaces and up to four additional VLAN interfaces VLAN interfaces have fe...

Page 99: ...figured static IPv4 address configuration via the drop down Configure IPv4 menu If you want to ignore IPv4 settings select Off DHCP IP addresses are automatically assigned and can change each time you connect to your Internet Service Provider or to your own local area network LAN By default the codec is programmed for DHCP assigned IP addresses Static IP addresses are fixed addresses that are reco...

Page 100: ...s is assigned 2 Manual Select to enter static IPv6 address details 3 Off Select to ignore IPv6 address details Important Note Select Off in the drop down Configure IPv6 menu if you are not using IPv6 to connect to another device This ensures your codec will attempt to connect using IPv4 at all times Types of IPv6 Addresses There are two types of addresses displayed in the IPv6 section 1 IPv6 addre...

Page 101: ...rver DNS settings to allow easy look up of codecs within the specified DNS Addresses or Domains The codec can be configured to tag IP data packets sent across a network by entering a value into the Differentiated Services Code Point DSCP field within the header of data packets transmitted over the network Configuring QoS 1 Open the Java Toolbox Web GUI and click the Settings symbol at the top of t...

Page 102: ... 2 Configure ISDN Answering settings 24 2 1 Configuring ISDN Modules ISDN settings in the Module menu determine how each codec module operates at a particular site You can copy similar programs between codecs installed at different locations and also configure site specific settings for how each ISDN module should connect ISDN module settings may need to be adjusted depending on your country and n...

Page 103: ...dec may use any channel to answer an incoming call To ensure calls are routed consistently enter a DN MSN number without the country or area code as the DN MSN for a B channel then only that corresponding B channel will answer an incoming call to that number Programming DN MSN numbers for each B channel allows the codec to ignore calls without matching DN MSN numbers This is the best way to answer...

Page 104: ...nless call will try and connect It is possible to save up to four different ISDN Answer Configs which allow up to 4 ISDN B channels to be individually configured for unique answering behaviors ISDN answering can be configured to suit Hardware available in the codec i e the number of B channels available Expected dialing behaviors e g if B channels should bond or not and whether audio streams need ...

Page 105: ...elected then Unbonded Only is the default setting Multiple B Channel Bonding Config A point to point audio stream can also bond multiple B channels to create higher bandwidth connections In the following example two B channels from Module 2 have been selected within Config 2 Note that B Channel 1 in Module 1 has already been selected in Config 1 and is therefore unavailable in Config 2 Configure t...

Page 106: ...r audio stream is routed between two codecs consistently In principle the concept of routes operates similarly to how audio ports are used to route multiple audio streams over IP Selecting different IP audio port numbers allows users to define which incoming IP audio stream is routed to a specific answering audio stream configuration on the codec This ensures inbound calls from multiple codecs can...

Page 107: ...and Sessionless ISDN Calls Leave the Sessionless Only checkbox in the ISDN Answering Config unchecked if the codec is expected to receive ISDN calls from Tieline codecs or both Tieline and non Tieline codecs i e you are not sure which type of codec may call In this mode when the codec answers a call it initially expects to receive Tieline session data from the dialing codec and configure its own a...

Page 108: ...rded as sessionless Answering Multiple ISDN Calls from Tieline and non Tieline Codecs Tieline codecs capable of answering multiple incoming audio streams can be configured to answer both Tieline session data and sessionless ISDN calls at different times They can also support connections using other transports such as IP or POTS The following example shows how a Tieline codec can be configured to a...

Page 109: ...configure site specific settings for how each module should connect The default Config settings for POTS modules are designed to suit Tieline codecs These settings will need to be adjusted to connect to non Tieline POTS codecs or connect in Analog Phone mode Configuring POTS G5 Modules 1 Open the Java Toolbox Web GUI and click the Settings symbol at the top of the screen to display the Settings pa...

Page 110: ...nection at a higher bit rate the Max Bitrate setting is the highest bit rate that will be attempted Reducing this value can improve connection reliability on poor quality lines If two codecs are not configured the same they will attempt to connect at the lowest of the two Max Bit rate settings Important Note G5 POTS modems initially attempt to establish a link at the lowest Max Bitrate setting con...

Page 111: ...ng Allows the module to dial when no dial tone is present Monitor Modem Tone Dialing and Answering Click the drop down arrow for Monitor Modem Tone to select either Enabled or Disabled When enabled the module will allow audio monitoring of modem tones during connection in POTS Codec mode via the phone input By default the following phone input monitoring rules apply when multiple POTS G5 modules a...

Page 112: ...4 3 2 Configuring POTS Answering It is possible to store a different POTS Answer Config for each POTS module installed in the codec POTS answering can be configured to suit The type of call being made e g Tieline with Tieline Session Data versus non Tieline Sessionless Expected dialing behaviors and encoding e g whether audio streams use Route tags and which algorithm is used If you answer a call ...

Page 113: ...icular incoming audio stream from either Tieline or non Tieline codecs In principle this operates similarly to how audio ports are used to route multiple audio streams over IP Selecting different IP audio port numbers allows users to define which incoming IP audio stream is routed to a specific answering audio stream configuration on the codec This ensures inbound calls from multiple codecs can be...

Page 114: ...lt algorithm For example if a call from a non Tieline codec is received via POTS Module 1 i e no Dial Route has been specified in the dialing codec 1 Select an answering Route for this POTS module in one of the two Configs within POTS Answer e g Route1 then select the default Encoding algorithm to use when connecting Note Other is used for connecting to Comrex POTS codecs 2 Click Save Settings to ...

Page 115: ...nt to rename 2 Select Name and click in the text box to edit or enter a new name 3 Click Change Name to confirm the name change Selecting Analog and Digital Audio Sources Codec inputs are configured for analog high gain mic level audio sources by default 1 Click the Input Settings symbol 2 Select Type and click to select either Analog or AES3 3 When you select AES3 the display changes to reflect 1...

Page 116: ... the two channel sliders move in sync with each other when dragged using a mouse pointer 4 Click the Link symbol to temporarily disable the ganging function and fine tune channel audio levels Click the Link symbol again to resume ganging Setting Analog Audio Levels Audio levels on the Input panel should be set to ensure audio peaks average at the first yellow indications on the PPM meters which re...

Page 117: ...nput Settings 1 Click the Lock symbol to lock all Input panel settings 2 When locked the Input panel is greyed out and the lock symbol appears in the bottom left corner Note this lock function does not affect the codec front panel controls AES3 Output Sample Rate Configuration The AES3 output sample rate can be configured using the Java Toolbox Web GUI 1 Open the Java Toolbox Web GUI and click the...

Page 118: ...onfiguration please note You cannot edit a program when it is currently loaded in the codec You can lock a loaded custom program in a codec to ensure the currently loaded program cannot be unloaded by a codec dialing in with a different type of program Some drop down menus and settings may be greyed out intentionally depending on features available and the transport selected e g IP or ISDN It is p...

Page 119: ...ecommended over IP See Configuring ISDN Answering or Configuring POTS Answering for more information Use the default settings for IP connections 4 This audio stream connection in the wizard will allow the codec to dial Enter the name of the connection in the text box then click Next 5 Follow the instructions on the right hand side of the panel to configure the transport settings for the connection...

Page 120: ...arbitrarily allocate the return port value and send this information to the codec to which you are dialing Click to deselect the Automatic check box and change this setting When you select Sessionless as the Session Protocol the Session Port is not configurable and you can manually configure the Send Audio Port and Return Audio Port Click Save Program to save the program with the default algorithm...

Page 121: ... primary IP streaming is via ETH1 To achieve the maximum level of redundancy select Secondary to configure redundant streaming from the secondary IP port ETH2 The redundant stream uses Send Audio Port 9001 by default and the Return Audio Port allocated is Automatic Note Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to whic...

Page 122: ...e B channels Next click Save Program to save the program with default algorithm settings or click Next to specify a different algorithm and configure a backup connection if required recommended Dialing settings for this ISDN audio stream are now complete Select POTS Codec in the Mode drop down menu to encode decode using POTS or select Analog Phone to configure a standard analog phone call then cl...

Page 123: ...if required recommended Dialing settings for this POTS audio stream are now complete Configuring a Backup Connection or Auto Reconnect At this point in the wizard you can choose to configure Auto Reconnect or create a backup connection for the audio stream you are configuring Important Note When Auto Reconnect is enabled the dialing codec will continue to attempt a connection with the remote codec...

Page 124: ...tion 6 Maximum Retries The maximum number of fail back retries a codec can try before ending fail back attempts 7 Time Frame The time frame used to measure the number of fail back retries attempted 2 Enter a name for the backup connection and click Next 3 Click Next to continue through the wizard and configure the backup connection in a similar manner to how you configured the primary connection C...

Page 125: ...ings For more details see Configuring POTS Answering 3 After configuring all settings there are 3 options i If you want to create another answering connection select the check box for Create another answering connection and continue through the wizard ii Click Save Program to save the program at this point iii Click Next to configure file playback using silence detection Configuring File Playback ...

Page 126: ...r mode Removing the USB drive while audio is playing from it will result in poor audio quality and should be avoided If it is removed accidentally you must reboot the codec to ensure USB failover will work in future If you enter a single file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name all the files within the directory will be p...

Page 127: ...ty of situations the answering codec will use a default 2 x peer to peer program or the Man Dflt Dual Pgm profile in G3 codecs to create the connection If the codec does not support the 2 x Mono Peer to Peer program the codec will load the default mono peer to peer program Configure and Dial 2 x Mono Peer to Peer Codec Connections from Genie Distribution Important Notes Before you start program co...

Page 128: ...of audio streams Use of Dial and Answer Routes is not recommended over IP See Configuring ISDN Answering or Configuring POTS Answering for more information Use the default settings for IP connections Important Notes If the codec you are configuring needs to be capable of dialing 2 x mono peer to peer connections as well as answering two incoming mono peer to peer connections select Dial or answer ...

Page 129: ...ed to dial this connection e g Primary port ETH1 or Secondary port ETH2 Note By default Any will select ETH1 if it is available and ETH2 if it is unavailable Important Note Important Note The Send Audio Port is the codec port at the remote end of the link to which you are sending audio The Return Audio Port is used by the local codec to receive audio from the remote codec When Tieline Codecs is th...

Page 130: ...rogram to save the program with the default algorithm jitter and FEC settings which are physically entered in the codec Alternatively click Next to specify individual algorithm jitter buffer and FEC settings and configure a backup connection or SmartStream PLUS for this audio stream recommended Click the drop down arrows on the right hand side of each text box to adjust the Encoding Sample rate or...

Page 131: ...that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing Important Note Dual SmartStream PLUS redundant streaming over both Ethernet ports mitigates lost packets on either link and will provide IP network backup if an IP link is lost To learn more about SmartStream PLUS redundant IP streaming visit http www tieline com Transport...

Page 132: ...nt to dial When multiple POTS modules are installed click the Via drop down menu and select Module 1 or Module 2 to specify which POTS module will dial Next click Save Program to save the program with default settings or click Next to specify algorithm settings and configure a backup connection if required recommended Dialing configuration settings for this POTS audio stream are now complete Confi...

Page 133: ...s used are not variable bit rate files File playback audio is sent directly to the codec outputs and therefore IGC is not available When you create your MP2 or MP3 files ensure the audio levels match the audio reference level of your codec and that peaks average at the correct levels USB backup audio is only sent to the outputs of the local codec to which a USB drive is attached USB file audio is ...

Page 134: ... Important Notes Session Port 9002 and Send Audio Port 9010 are used by default for the second IP connection This will route incoming audio from the remote codec to analog or digital output 2 of the Genie Distribution codec from which the call originates If you connect to a G3 codec using IP2 you will need to change the session port on the Genie Distribution codec to 9012 for the second audio stre...

Page 135: ... Routing 2 Incoming Mono Peer to Peer Connections to Specific Codec Outputs Important Notes Before you start program configuration please note You cannot edit a program when it is currently loaded in the codec You can lock a loaded custom program in a codec to ensure the currently loaded program cannot be unloaded by a codec dialing in with a different type of program Some drop down menus and sett...

Page 136: ...nswering for more information Use the default settings for IP connections 4 Enter the name of the connection in the text box then click Next 5 Configure the transport settings For IP click the drop down Session Protocol menu and select Tieline Codecs and ensure the Any check box is not selected then click Next Important Note The Return Audio Port is used by the local codec to receive audio from th...

Page 137: ...port settings on the dialing codec copy this setting into the answering codec program ISDN module answering settings are used if you select ISDN as the connection transport For more details see Configuring ISDN Answering For POTS settings are determined by POTS module answering settings For more details see Configuring POTS Answering 6 Click to configure the jitter buffer and FEC settings if requi...

Page 138: ...n poor audio quality and should be avoided If it is removed accidentally you must reboot the codec to ensure USB failover will work in future If you enter a single file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name all the files within the directory will be played back We recommend you save all audio files as a playlist and link to...

Page 139: ...is setting A codec dialing this connection and using the port specified will always be routed to output 2 on the codec receiving the call 11 Continue through the steps in the wizard to complete configuration in the same way as the first connection was configured Click Save Program to save all program settings then click Finish to exit the wizard The newly created program will be displayed in the l...

Page 140: ...not edit a program when it is currently loaded in the codec Session port 9002 is used by default for all audio streams If you connect to a G3 codec using IP2 you will need to change the session port on the Genie Distribution codec to 9012 for the second audio stream connection as this is used by default on G3 codecs for IP2 Some drop down menus and settings may be greyed out intentionally dependin...

Page 141: ...ect Dial only Then click Next It is also possible to select a Dial Route if required When routing multiple audio streams over transports like ISDN or POTS you can use Dial and Answer Routes to configure deterministic routing of audio streams Use of Dial and Answer Routes is not recommended over IP See Configuring ISDN Answering or Configuring POTS Answering for more information Use the default set...

Page 142: ...om the remote codec When Tieline Codecs is the Session Protocol selected using Tieline session data the default port value for the Return Audio Port is Automatic Note Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing Click to deselect the Automatic check box and change this setting When you select Sess...

Page 143: ... Local and Remote FEC settings if required Click the check box to select Enable Redundant SmartStream PLUS and configure dual Ethernet SmartStream IP streaming Alternatively click Next to configure Auto Reconnect or a backup connection whereby the alternative connection is dialed if the primary connection fails By default primary IP streaming is via ETH1 To achieve the maximum level of redundancy ...

Page 144: ...redundant IP streaming visit http www tieline com Transports SmartStream IP For ISDN connections enter a number and select which B channel to use Select the Enable bonded connections check box to configure and bond multiple B channels Next click Save Program to save the program with default algorithm settings or click Next to specify a different algorithm and configure a backup connection if requi...

Page 145: ... the phone number of the codec or device you want to dial When multiple POTS modules are installed click the Via drop down menu and select Module 1 or Module 2 to specify which POTS module will dial Next click Save Program to save the program with default settings or click Next to specify algorithm settings and configure a backup connection if required recommended Dialing settings for this POTS au...

Page 146: ...lence detection to configure the codec to play back audio from a file via a drive attached to the USB port then click Next Important Notes for File Playback Ensure MP3 recordings used are not variable bit rate files File playback audio is sent directly to the codec outputs and therefore IGC is not available When you create your MP2 or MP3 files ensure the audio levels match the audio reference lev...

Page 147: ...anel in the Java Toolbox Web GUI click to select the file playback connection then click Disconnect Configure the Second Peer to Peer Audio Stream 1 Enter a name for the second Audio Stream associated with the second peer to peer connection and select Dial only Then click Next 2 This audio stream connection in the wizard will allow the codec to dial and connect the second audio stream Enter the na...

Page 148: ...w incoming codec calls to establish 2 or 3 x Stereo Peer to Peer connections and stream audio as per the input output and port assignments indicated in the image at the beginning of this section The newly created program will be displayed in the left pane within the Programs panel and in the Master panel Select and connect audio streams in a program using the Master panel or dial the program manua...

Page 149: ... note You cannot edit a program when it is currently loaded in the codec Session port 9002 is used by default for all audio streams If you connect to a G3 codec using IP2 you will need to change the session port on the Genie Distribution codec to 9012 for the second audio stream connection as this is used by default on G3 codecs for IP2 Some drop down menus and settings may be greyed out intention...

Page 150: ...through the program wizard 3 Enter a name for the first stereo Audio Stream and select Dial only Then click Next It is also possible to select a Dial Route if required When routing multiple audio streams over transports like ISDN or POTS you can use Dial and Answer Routes to configure deterministic routing of audio streams Use of Dial and Answer Routes is not recommended over IP See Configuring IS...

Page 151: ... Session Protocol selected using Tieline session data the default port value for the Return Audio Port is Automatic Note Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing Click to deselect the Automatic check box and change this setting When you select Sessionless as the Session Protocol the Session Po...

Page 152: ...ick the check box to select Enable Redundant SmartStream PLUS and configure dual Ethernet SmartStream IP streaming Alternatively click Next to configure Auto Reconnect or a backup connection whereby the alternative connection is dialed if the primary connection fails By default primary IP streaming is via ETH1 To achieve the maximum level of redundancy select Secondary to configure redundant strea...

Page 153: ...redundant IP streaming visit http www tieline com Transports SmartStream IP For ISDN connections enter a number and select which B channel to use Select the Enable bonded connections check box to configure and bond multiple B channels Next click Save Program to save the program with default algorithm settings or click Next to specify a different algorithm and configure a backup connection if requi...

Page 154: ...2 to specify which POTS module will dial Next click Save Program to save the program with default settings or click Next to specify algorithm settings and configure a backup connection if required recommended Dialing settings for this POTS audio stream are now complete Configuring a Backup Connection or Auto Reconnect 1 At this point in the wizard you can choose to configure Auto Reconnect or crea...

Page 155: ...ve is attached USB file audio is not sent to encoders and cannot be transmitted via an audio stream to another codec The USB drive can be inserted or removed at any time as long as the codec is not already playing audio in failover mode Removing the USB drive while audio is playing from it will result in poor audio quality and should be avoided If it is removed accidentally you must reboot the cod...

Page 156: ...stream in the same way as the first audio stream was configured Configure the two mono audio streams in the same way and then click Save Program at the end of this process 5 Click Finish to exit the wizard This program will now allow incoming codec calls to establish 2 x Stereo 2 x Mono Peer to Peer connections and stream audio as per the input output and port assignments indicated in the image at...

Page 157: ...ms Configuring Stereo 4 x Mono Peer to Peer Programs Important Notes Before you start program configuration please note You cannot edit a program when it is currently loaded in the codec Session port 9002 is used by default for all audio streams If you connect to a G3 codec using IP2 you will need to change the session port on the Genie Distribution codec to 9012 for the second audio stream connec...

Page 158: ...t Note When you decide to use an existing program as a template the new program inherits all the settings of the template program and you can adjust these settings as required by continuing through the program wizard 3 Enter a name for the Audio Stream and select Dial only Then click Next It is also possible to select a Dial Route if required When routing multiple audio streams over transports lik...

Page 159: ...o Port is the codec port at the remote end of the link to which you are sending audio The Return Audio Port is used by the local codec to receive audio from the remote codec When Tieline Codecs is the Session Protocol selected using Tieline session data the default port value for the Return Audio Port is Automatic Note Automatic indicates that the codec will arbitrarily allocate the return port va...

Page 160: ... enter the Jitter Depth which must be between 12ms and 5000ms depending on the algorithm you select Local and Remote FEC settings if required Click the check box to select Enable Redundant SmartStream PLUS and configure dual Ethernet SmartStream IP streaming Alternatively click Next to configure Auto Reconnect or a backup connection whereby the alternative connection is dialed if the primary conne...

Page 161: ...redundant IP streaming visit http www tieline com Transports SmartStream IP For ISDN connections enter a number and select which B channel to use Select the Enable bonded connections check box to configure and bond multiple B channels Next click Save Program to save the program with default algorithm settings or click Next to specify a different algorithm and configure a backup connection if requi...

Page 162: ... the phone number of the codec or device you want to dial When multiple POTS modules are installed click the Via drop down menu and select Module 1 or Module 2 to specify which POTS module will dial Next click Save Program to save the program with default settings or click Next to specify algorithm settings and configure a backup connection if required recommended Dialing settings for this POTS au...

Page 163: ... back audio from a file via a drive attached to the USB port Specify the parameters as outlined in the instructions on the right hand pane of the panel then click Next Important Notes for File Playback Ensure MP3 recordings used are not variable bit rate files File playback audio is sent directly to the codec outputs and therefore IGC is not available When you create your MP2 or MP3 files ensure t...

Page 164: ... click to select the file playback connection then click Disconnect Configure the Second Peer to Peer Audio Stream 1 Enter a name for the second Audio Stream associated with the second peer to peer connection and select Dial only Then click Next 2 This audio stream connection in the wizard will allow the codec to dial and connect the second audio stream Enter the name of the connection in the text...

Page 165: ...tions and stream audio as per the input output and port assignments indicated in the image at the beginning of this section The newly created program will be displayed in the left pane within the Programs panel and in the Master panel Select and connect audio streams in a program using the Master panel or dial the program manually using the codec front panel ...

Page 166: ...o or Stereo Peer to Peer Programs Configuring 6 x Mono Peer to Peer Programs Important Notes Before you start program configuration please note You cannot edit a program when it is currently loaded in the codec Session port 9002 is used by default for all audio streams If you connect to a G3 codec using IP2 you will need to change the session port on the Genie Distribution codec to 9012 for the se...

Page 167: ...an adjust these settings as required by continuing through the program wizard 3 Enter a name for the Audio Stream and select Dial only Then click Next It is also possible to select a Dial Route if required When routing multiple audio streams over transports like ISDN or POTS you can use Dial and Answer Routes to configure deterministic routing of audio streams Use of Dial and Answer Routes is not ...

Page 168: ...he Session Protocol selected using Tieline session data the default port value for the Return Audio Port is Automatic Note Automatic indicates that the codec will arbitrarily allocate the return port value and send this information to the codec to which you are dialing Click to deselect the Automatic check box and change this setting When you select Sessionless as the Session Protocol the Session ...

Page 169: ...quired Click the check box to select Enable Redundant SmartStream PLUS and configure dual Ethernet SmartStream IP streaming Alternatively click Next to configure Auto Reconnect or a backup connection whereby the alternative connection is dialed if the primary connection fails By default primary IP streaming is via ETH1 To achieve the maximum level of redundancy select Secondary to configure redund...

Page 170: ...redundant IP streaming visit http www tieline com Transports SmartStream IP For ISDN connections enter a number and select which B channel to use Select the Enable bonded connections check box to configure and bond multiple B channels Next click Save Program to save the program with default algorithm settings or click Next to specify a different algorithm and configure a backup connection if requi...

Page 171: ... the phone number of the codec or device you want to dial When multiple POTS modules are installed click the Via drop down menu and select Module 1 or Module 2 to specify which POTS module will dial Next click Save Program to save the program with default settings or click Next to specify algorithm settings and configure a backup connection if required recommended Dialing settings for this POTS au...

Page 172: ... back audio from a file via a drive attached to the USB port Specify the parameters as outlined in the instructions on the right hand pane of the panel then click Next Important Notes for File Playback Ensure MP3 recordings used are not variable bit rate files File playback audio is sent directly to the codec outputs and therefore IGC is not available When you create your MP2 or MP3 files ensure t...

Page 173: ...k open the Master panel in the Java Toolbox Web GUI click to select the file playback connection then click Disconnect Configure the Second Peer to Peer Audio Stream 1 Enter a name for the second Audio Stream associated with the second peer to peer connection and select Dial only Then click Next 2 This audio stream connection in the wizard will allow the codec to dial and connect the second audio ...

Page 174: ... establish 6 x Mono Peer to Peer connections and stream audio as per the input output and port assignments indicated in the image at the beginning of this section The newly created program will be displayed in the left pane within the Programs panel and in the Master panel Select and connect audio streams in a program using the Master panel or dial the program manually using the codec front panel ...

Page 175: ...u dial a G3 codec first then the G3 Audio Reference Level will be configured for all connections Connections are dial only for multi unicast programs Some drop down menus and settings may be greyed out intentionally depending on features available It is possible to save a program at several points throughout the program wizard and use default settings to save configuration time The first connectio...

Page 176: ...mplate select this option Then click Next Note In this example we will create a 2 x Multi unicast program Important Note When you decide to use an existing program as a template the new program inherits all the settings of the template program and you can adjust these settings as required by continuing through the program wizard 3 Enter a name for the Audio Stream and then click Next 4 This audio ...

Page 177: ... port ETH2 Note By default Any will select ETH1 if it is available and ETH2 if it is unavailable Important Note The Send Audio Port is the codec port at the remote end of the link to which you are sending audio The Return Audio Port is used by the local codec to receive audio from the remote codec When Tieline Codecs is the Session Protocol selected using Tieline session data the default port valu...

Page 178: ...Buffer priority or Fixed Buffer Level and enter the Jitter Depth which must be between 12ms and 5000ms depending on the algorithm you select Local and Remote FEC settings if required 7 Select the Enable Auto Reconnect check box if you want to enable this feature 8 Select the Create another dialing connection check box to configure another connection then click Next ...

Page 179: ... 2 x Multi unicast and 3 x Multi unicast programs configure new audio streams and connections as required in the same way as the first multi unicast audio stream Audio Send Port 9000 is configured by default for the first audio stream s connections A second audio stream 2 x Multi unicast programs and 3 x Multi unicast programs uses Audio Send Port 9010 by default a third audio stream 3 x Multi uni...

Page 180: ...st Programs The Master panel in the ToolBox Web GUI is used to monitor connection details and view PPMs as displayed in the following image Click the blue arrow in the Program Cxn column to expand and minimize multiple connection details for a program that you dial as displayed below ...

Page 181: ...st group is significant in size As a result only small sections of the internet are multicast enabled and many internet service providers ISPs block multicast traffic over wide area networks This restricts most multicast broadcasts to private local area networks Some ISPs provide quality of service QoS priority to multicast streams for an increased service charge You need to check with your ISP to...

Page 182: ...uration time To learn more about programs see the section titled About Program Dialing Always dial the multicast server codec connection first before connecting multicast client codecs Multicast client codecs will display return link quality LQ only The Return reading represents the audio being downloaded from the network locally Multicast server codecs do not display LQ readings The default UDP a...

Page 183: ...e text box then click Next 5 Follow the instructions on the right hand side of the panel to configure the transport settings for the connection then click Next Note select UDP IP RTP for RFC compliant streaming Important Note The encode and decode direction is configured automatically for Encode Only server program or Decode Only client program This setting is configured when you select either Mul...

Page 184: ...s on the right hand side of each text box to select the Encoding Sample rate Bit rate or Sample size options Click Next to continue 8 Click to select Enable Auto Reconnect if required 9 Click Save Program if you are configuring a 1 x Multicast Server program Continue through the wizard to configure audio streams for 2 x Multicast Server and 3 x Multicast Server programs then click Save Program Imp...

Page 185: ... third multicast The client and server port settings must match to receive an audio stream E g if a client codec wishes to receive multicast audio stream 2 then it must use audio port 9010 Forward Error Correction FEC is not available for multicast connections Use firmware higher than 2 8 xx in the Bridge IT Genie and Merlin families of codecs to enable auxiliary data It is not possible to connect...

Page 186: ...ary IP data is available on one audio stream when multicast dialing programs When auxiliary data is enabled on one stream the option is greyed out for other audio streams in the program wizard See RS232 Data Configuration for detailed information on RS232 data and see Enabling Relays and RS232 Data for more information on relay operations 6 Configure the multicast IP address and audio port the sam...

Page 187: ...00ms depending on the algorithm you select Important Notes Automatic or fixed jitter buffer settings can be adjusted on individual client codecs as required There is no jitter buffer setting on the server codec because it never receives audio packets 9 Select the Enable File Playback on silence detection check box to configure the codec to play back audio from a file via a drive attached to the US...

Page 188: ... SIP is used for The second stage is when data transference occurs and this is left to the other protocols used by a device i e using UDP to send audio data All the mandatory EBU N ACIP 3326 algorithms are supported G 711 G 722 MPEG 1 Layer 2 and 16 bit PCM as well as optional algorithms including LC AAC HE AAC and aptX Enhanced The default algorithm selected when connecting using SIP is G 711 Imp...

Page 189: ...o a public IP address it will contact the SIP server automatically to acknowledge its presence over a wide area network 1 Connect your codec to a LAN connection with a public IP address then login to the Java Toolbox Web GUI and click the Settings symbol at the top of the screen to display the Settings panel 2 Click the SIP button in the top left corner of the System panel 3 Enter the account deta...

Page 190: ...ava Toolbox Web GUI and click the Programs symbol at the top of the screen to display the Programs panel 2 Click the New Program button to open the wizard and Click in the Program Name text box to name the new program Select Mono Stereo Peer to Peer or if you want to use an existing program as a template select this option Then click Next Important Notes When you choose to use an existing program ...

Page 191: ...r the connection Ensure that you select IP as the Transport SIP from the Session Protocol menu option Then click Next 6 Configure the destination codec Address then specify the network interface used to dial the connection e g Primary Ethernet port 1 At this point you can click Save Program and save the program with default algorithm and jitter settings Alternatively click Next to confirm and spec...

Page 192: ...e open and forwarded to the other device 7 Click the drop down arrows on the right hand side of each active drop down menu to adjust the Encoding Sample rate or Bit rate parameters Click Next to continue Click to configure Auto Jitter Adapt and the preferred auto jitter setting using the drop down arrow for Buffer Priority or Fixed Buffer Level and enter the Jitter Depth which must be between 12ms...

Page 193: ...ur firewall at each end of the connection to allow the successful transfer of audio packets Answering Multiple SIP Calls To answer multiple SIP calls you need to create and lock a suitable SIP answering program in the codec or it will be unloaded by the first SIP call and a default peer to peer program will be loaded There is no Tieline session data transferred during SIP calls to assist with conf...

Page 194: ...ick to highlight the audio stream in the Connections pane of the Master panel 2 Click Disconnect to end the connection 24 18 Dial Disconnect Multiple Audio Streams Load and Connect Multiple Audio Streams within a Program 1 Click to select the program you want to load from the Programs list 2 Click Connect to load the program and connect all audio streams ...

Page 195: ...er to Peer in the following example 2 Click the Disconnect button 3 Click Yes in the confirmation dialog to disconnect all audio stream connections Disconnect a Single Audio Stream Connection 1 Click to select the audio stream connection you want to disconnect 2 Click the Disconnect button 3 Click Yes in the confirmation dialog to disconnect all audio stream connections ...

Page 196: ...ograms panel 2 Click to select a program in the left hand pane 3 Click the blue arrow to expand audio stream information and click the Edit symbol to adjust program settings 4 The program wizard will open at the relevant point to facilitate editing of connection parameters Click Save Program to store settings Deleting Programs There are two ways to delete a program 1 Ensure the program you want to...

Page 197: ...played in the panel 2 Adjust the parameters and click Save Program to store the new settings 24 21 Reset Factory Default Settings There are several options which allow you to restore factory default settings within the codec See Reset and Restore Factory Defaults for more details on each option 1 Open the Web GUI and click the Settings symbol at the top of the screen to display the Settings panel ...

Page 198: ...ontaining a variety of connection settings All system settings that have been adjusted to change the factory default codec settings current runtime settings Files can also be used to copy configurations onto other similar codecs Programs are essentially connection profiles that may include Program audio stream and connection names IP address port algorithm jitter buffer FEC and bit rate settings e...

Page 199: ...lick and select the check boxes to confirm your backup requirements then click Backup 5 Click Save and select a location on your PC to save the configuration file Restoring Configuration File Settings 1 Open the Java Toolbox Web GUI and click the Settings symbol at the top of the screen to display the Settings panel 2 Click the Reset Restore button at the top of the Settings panel 3 Click Restore ...

Page 200: ...in the codec 24 23 Lock or Unlock Programs It is possible to lock a loaded custom program in a codec to ensure the currently loaded program type e g mono cannot be unloaded by a codec dialing in with a different program type e g stereo For example if you require the codec at the studio to always connect in mono simply load and lock a mono program in the codec Generally programs will be up or down ...

Page 201: ...on in Configuring Alarms or to configure using the codec front panel see Configuring SNMP Settings Description of SNMP Settings in the Codec Features Operation Button Descriptions Codec Name A user specified alphanumeric identifier which may be used by third party SNMP software to identify a device The device name corresponds to the iso org dod internet mgmt mib 2 system sysName SNMP attribute and...

Page 202: ...e codec and interpret SNMP data The codec supports SNMPv1 and SNMPv2 MIB protocols The required MIB files can be downloaded from the codec using the following link in a PC web browser connected to the same network as your codec http YOUR_CODEC_ADDRESS mibs tieline mibs zip Save the zip file to your PC and import the contents into the MIB browser you use to manage SNMP enabled network devices Impor...

Page 203: ...ownload Event Log and select a location to save the log file Clearing Logs This option should only be used if instructed to by Tieline support staff To clear all event and other logs in the codec via the front panel see the Reset and Restore Factory Default Settings section of this manual or see Reset Factory Default Settings to clear recent log history using the Web GUI 24 26 Configuring Alarms C...

Page 204: ...ture is too high Input Silence Audio Raises an alarm if input audio is lost according to preconfigured silence detection threshold parameters AES Input Lost Audio Raises an alarm if the AES input signal is lost AES Reference Lost Audio Raises an alarm if the AES reference clock signal is lost Configuring an Alarm s Severity Level Codec alarms can be configured for three different severity levels 1...

Page 205: ...rm 2 Click Apply or OK to save settings Configuring Input Silence Detection Parameters When configuring an Input Silence alarm it is also necessary to configure the audio silence thresholds and timeout duration 1 Click Input Silence to highlight the alarm and ensure it is Enabled 2 Configure the dBFS threshold and timeout duration in seconds within the Conditions pane and ensure the input check bo...

Page 206: ... or OK to save settings SNMP Trap Configuration Simple Network Management Protocol SNMP is a protocol used to manage devices on IP networks SNMP provides the ability to send traps notifications or alerts which are packets containing data relating to a system component These packets are generated by agents on a managed device and may be either statistic or status related Please see your system admi...

Page 207: ...l ALARM LED flashing red Important Note When a connection is active the front panel CONNECTED LED is illuminated solid green Illumination will cease if a connection is lost Acknowledging Alarms To acknowledge an alarm 1 Click to select the alarm in the Current Alarms tab 2 Click Acknowledge selected alarm After acknowledging the alarm 1 The State will change from Active to Acknowledged 2 The Alarm...

Page 208: ...on time The alarm is then deactivated automatically Alarm History Click the Alarm History tab within the Alarms Panel to display a record of all system alarms which have been raised Click the Purge Alarm History button to clear all alarms from the Alarm History tab 24 27 RS232 Data Configuration The codec supports both in band and out of band data depending on the connection transport and algorith...

Page 209: ...POTS only in band data is available via the Music and MusicPLUS algorithms Use firmware higher than 2 8 xx in the Bridge IT Genie and Merlin families of codecs to enable auxiliary data over multicast connections It is important to enable serial port flow control as it regulates the flow of data through the serial port If disabled data will flow unregulated and some may be lost Ensure you configure...

Page 210: ... toggle between Enabled and Disabled For more information please see Enabling Relays RS232 Data Configuring Rules Default rules have been preprogrammed into the codec to facilitate programming the most common events required by broadcast engineers To view rules options 1 Click the Rules symbol at the top of the Java Toolbox Web GUI screen to open the Rules panel 2 Click Add New Rule 3 Click to sel...

Page 211: ...rol port input for connecting and the alternative one for disconnecting 3 Click the drop down Program arrow to select an individual program which will be connected and disconnected by the change in the control port input states 4 Check the Rule summary and click Create Rule to save the settings Rule 3 Synchronise Local Control Port Input Status with a Remote Relay Output Use this rule allow a loca...

Page 212: ...ecific program which will affect the relay toggle function or use the default setting whereby any program will toggle the relay output 4 Check the Rule summary and click Create Rule to save the settings Deleting Rules 1 Click the Rules symbol at the top of the Java Toolbox Web GUI screen to open the Rules panel 2 Click the Delete button next to the rule you want to delete 3 Click Yes in the confir...

Page 213: ...y update users when a firmware upgrade is available 1 Connect your codec to your PC using either a LAN or USB connection and open the Java Toolbox Web GUI See Connecting to the Web GUI 2 If new software is available the Update symbol appears in the top left of the screen 3 Position your mouse pointer over the Update symbol and click the update dialog when it appears to download the new software 4 ...

Page 214: ...owser any panels opened previously in the Web GUI are automatically populated when you log in next The default panel view is displayed on login if cookies have been cleared Adjusting the Theme To adjust the Theme or skin of the HTML5 Toolbox Web GUI navigate to the Menu bar at the top of the screen and click Theme then click to select your preferred option Note this manual uses the White theme for...

Page 215: ... have been added into the codec Click to select a program before loading 2 Close button Click to close the panel 3 Check box symbol The Check box symbol identifies the currently loaded program in the codec 4 Load and Unload button Click Load to load the currently selected program in the Programs list the button changes automatically to Unload after loading to allow unloading of a program when requ...

Page 216: ...ect all audio streams in a program 2 Audio Stream Connect Disconnect button Click to connect disconnect all connections in an audio stream 3 Connection Connect Disconnect button Click to connect disconnect an individual connection 4 Show Hide Arrow Click to show hide audio stream and connection details 5 Close button Click to close the panel Statistics Panel ...

Page 217: ...ription 1 Show Hide Arrow Click to show hide audio stream statistics 2 Show Hide Arrow Click to show hide individual connection statistics 3 Close button Click to close the panel PPMs Panel Feature Description 1 PPM Meters 6 PPM meters 2 Close button Click to close the panel ...

Page 218: ...ions therefore the image shown may not reflect the number of inputs displayed in your codec Web GUI Feature Description 1 Settings button Click to adjust input Name Type and IGC 2 Input PPM meter Input PPM meter 3 Close button Click to close the panel 4 On Off button Click to toggle an input on or off 5 Input Sliders Faders Input gain control sliders faders ...

Page 219: ...nother input is switched ON Click to configure connection and disconnection after different relay inputs are switched ON 3 Synchronise a local relay input with a remote relay output Click to configure a local relay input to synchronise with the state of a remote relay output 4 Toggle a relay based on a connection s status Click to configure a relay to toggle based on connection status 5 Back Add N...

Page 220: ... Setting Click the drop down arrow to select an alarm severity setting 6 Close button Click to close the panel Alarm Dissemination Panel Alerts for each alarm severity level are configured using the Alarm Dissemination panel Feature Description 1 List of alarm severity levels Click to select an alarm severity level to configure it 2 Front panel alarm Toolbox check box Select the check box default ...

Page 221: ...ity level 6 Edit Save button Click to edit alarm dissemination settings or save configured settings when in edit mode 7 Send SNMP trap check box Select the check box to enable SNMP traps to be sent for alarms using the selected severity level Current Alarms Feature Description 1 Current alarm description View a list of active alarms in the codec 2 Close button Click to close the panel Alarm Histor...

Page 222: ...anual v1 6 Tieline Pty Ltd 2015 Feature Description 1 Alarm history description View the history of previous alarms in the codec 2 Close button Click to close the Alarms panel 3 Purge History button Click to clear the alarm history ...

Page 223: ...select and edit or view network configuration settings for each Ethernet and VLAN interface 2 Network Interface Control and streaming configuration options for each network interface 3 IPv4 details IPv4 address details and configuration 4 DNS details Select the check box and specify DNS addresses and domains to search 5 Edit Save button Click to edit Network settings or save configured settings 6 ...

Page 224: ...DN Answering settings 12 Modules tab Click to edit hardware module configuration 13 SIP tab Click to open the panel and edit or view SIP configuration settings 14 Options tab Click to open the panel configure RS232 and QoS data settings lock a loaded user Program and adjust Session Port settings and SNMP Also configure the AES Output Clock sample rate 15 MAC Address Link Local Click to open the pa...

Page 225: ...e displayed will vary by product type 3 Support website link Click to visit the support page on the Tieline website 4 Email Support Click to email Tieline support 5 Event Logs Click to download user viewable event logs 6 Support Logs Click to download diagnostic information that can be sent to Tieline support About Panel Details of the codec Toolbox and firmware version as well as the codec serial...

Page 226: ...line Pty Ltd 2015 Language Selection The HTML5 Toolbox Web GUI offers language support for several languages 1 Click on the Language drop down menu arrow in the top right hand corner of the Web GUI page 2 Select the preferred language to display ...

Page 227: ...the Quick Connect panel even after a program is loaded and unloaded using the Program Loader panel Launching the HTML5 Quick Connect Web GUI 1 Type the codec IP address in your web browser 2 Click to launch the HTML5 Toolbox Quick Connect Web GUI 3 Enter the authentication Password for the codec and click OK 4 The panels in the Quick Connect Web GUI will automatically be displayed Important Note T...

Page 228: ...rogram name to confirm it has been loaded and the Load button changes to an Unload button To unload a program click the Unload button Dial a Loaded Program 1 Click the Connect button in the Quick Connect panel to dial a loaded program Note After connecting the Connect button changes to a Disconnect button ...

Page 229: ...eline Pty Ltd 2015 Genie Distribution User Manual v1 6 Disconnect a Loaded Program 1 Click the Disconnect button in the Quick Connect panel 2 Click Yes in the confirmation dialog to disconnect the connection ...

Page 230: ... Click the Unload button in the Program Loader panel if a program is currently loaded The transcriptor algorithm is for closed captioning and not normal broadcast configurations 1 Click the drop down Transport menu arrow in the Quick Connect panel and select IP 2 Click the drop down Algorithm menu and select an algorithm ...

Page 231: ...the Connect button to dial Dial Peer to Peer over ISDN with Quick Connect Important Notes Click the Unload button in the Program Loader panel if a program is currently loaded The transcriptor algorithm is for closed captioning and not normal broadcast configurations 1 Click the drop down Transport menu arrow in the Quick Connect panel and select ISDN 2 Click the drop down Algorithm menu and select...

Page 232: ... for closed captioning and not normal broadcast configurations 1 Click the drop down Transport menu arrow in the Quick Connect panel and select POTS 2 Click the drop down Algorithm menu and select an algorithm The connection bit rate is configured automatically Note G5 POTS modems initially attempt to establish a link at the lowest Max Bit rate setting configured in the two modules being connected...

Page 233: ...ving the codec Audio peaks can safely reach 22 dBu without clipping providing 18dBu of headroom from the nominal 0vu point Note the audio metering reference scale is automatically adjusted by default when a Merlin codec connects to a Commander G3 codec The G3 metering scale is between 11dBu and 18dBu Mono and Stereo PPM Metering When connected with a mono program the codec will display a mix of in...

Page 234: ...work connections contact your IT Administrator IPv4 versus IPv6 An IP address is a unique address to identify a device on a TCP IP network Your codec uses dual IP protocol stacks to allow your codec to work on both IPv4 and IPv6 networks Tieline codecs support both DHCP default IP addressing and static IP addresses for dialing IPv4 connection endpoints If you want to dial a codec with a public IP ...

Page 235: ...s can be used to operate SmartStream PLUS or to separate codec Control and Streaming functions if required Ethernet and VLAN interfaces can be configured for Controlling audio codec control and command only from the Ethernet port Controlling and Streaming stream audio and control and command the codec via the Ethernet port Streaming audio stream audio only from an Ethernet port ETH2 and VLANs only...

Page 236: ...An IPv6 address is represented by 8 groups of 16 bit hexadecimal values separated by colons The drop down Configure IPv6 menu provides three address configuration options 1 Automatically An address is automatically assigned to the codec when you connect the codec to an IPv6 router This process is similar to how an IPv4 DHCP address is assigned 2 Manually Select to enter static IPv6 address details...

Page 237: ...ddress Assignment 1 Click the Edit button in the Network panel to configure settings 2 To configure IPv6 address details into the codec manually select Manual and enter details into the Address Prefix and Gateway text boxes 3 Click Save to store all configuration settings Specifying DNS Settings It is possible to specify Domain Name Server DNS settings to allow easy look up of codecs within the sp...

Page 238: ...can be configured using the codec front panel or the HTML5 Toolbox Web GUI See About ISDN Modules for additional information on ISDN You can use the Java Toolbox Web GUI to configure a dial and or answer program with ISDN settings You may also need to 1 Configure ISDN module settings 2 Configure ISDN Answering settings 25 3 1 Configuring ISDN Modules ISDN settings in the Modules panel determine ho...

Page 239: ...a only Important Note G 711 is the algorithm used when Voice Only is selected 5 Click the drop down Network arrow and select the Network Type corresponding to the region in which you are using the codec see ISDN Module Settings for more details 6 Click the drop down Line Type arrow and select your preferred option Ask your Telco whether your ISDN line is Point to Point or Point to Multipoint By de...

Page 240: ...on an initialization procedure for associating Service Profiles with specific terminating equipment e g your audio codec rather than lines In the US Telcos assign a Service Profile ID SPID number which assists in identifying different ISDN services across the network Your Telco must provide a SPID for each B channel you order when connecting over US Nat or US AT T networks in the US A SPID is not ...

Page 241: ...ine Session Data versus non Tieline sessionless calls The algorithm expected when receiving sessionless calls Each of the four available Configs allows you to select which B channel or channels are used to answer a call or calls from incoming ISDN codecs A maximum of up to 4 B channels can be selected if 2 ISDN modules are installed in the codec Important Note B channels can only be selected once ...

Page 242: ...d single B Channel Bonded or Unbonded May Bond Calls using the same algorithm from the same Tieline codec or sessionless calls will attempt to bond when received Calls using incompatible algorithms will not be bonded Bonded Only Will only bond compatible algorithms This mode will reject incompatible calls which cannot be bonded e g G 711 and G 722 3 Click Save to apply changes to the Config Dial a...

Page 243: ...sing dial and answer routes Answer Routes for Non Tieline Sessionless ISDN Calls In some situations you may receive a call from a non Tieline codec which doesn t support session data and Dial Route tags In this situation you can still specify the audio stream Route on the answering codec using Config 1 4 in ISDN Answer You can also select the default algorithm For example if a call from a non Tiel...

Page 244: ...ive Tieline session data from the dialing codec and configure its own algorithm settings according to that If it fails to receive Tieline session data within 5 seconds i e a non Tieline codec is calling or a Tieline codec with session data disabled it will use the settings in the ISDN Answering Config instead The following image displays how the answering codec will behave in this mode when receiv...

Page 245: ...rent times from both Tieline and non Tieline codecs as well as two mono IP audio streams Default Answering Settings When a B channel is not associated with a Config it inherits the following default settings Tieline Session Unbonded G 722 algorithm Audio route None 25 4 Configuring POTS Two slots are available for inserting optional POTS modules into the codec These can be configured using the cod...

Page 246: ... the HTML5 Toolbox Web GUI and click Modules to view and configure POTS site settings Important Notes The POTS module Status is displayed in the Modules panel No Phone Line is displayed when a cable is detached Ready is displayed when a cable is attached and the line voltage is good 2 Click to select Module 1 or Module 2 3 Click the Edit button to configure settings 4 Click the drop down arrow to ...

Page 247: ...that will be attempted Reducing this value can improve connection reliability on poor quality lines If two codecs are not configured with the same setting they will attempt to connect at the lowest of the two Max Bit rate settings Important Note G5 POTS modems initially attempt to establish a link at the lowest Max Bitrate setting configured in the two modules being connected If the POTS line does...

Page 248: ...rk even if Phone Input Enable is Off via Settings Audio Phone Input Phone Input Enable Off Modem tone monitoring is only enabled during the initial connection training and negotiation period in POTS Codec mode The monitoring volume can be adjusted using the codec front panel via Settings Audio Phone Input Level or by opening the Inputs panel in the Web GUI and adjusting the Phone input volume slid...

Page 249: ...r panel are Tieline Codecs Session Data The Other algorithm This configuration will accept the settings from an incoming Tieline codec when it dials with session data enabled It will also allow the codec to answer a call from a Comrex POTS codec supporting the Other algorithm setting Answering Calls from Non Tieline POTS Codecs 1 Click the Edit button to configure settings 2 Select the Sessionless...

Page 250: ...rs allows users to define which incoming IP audio stream is routed to a specific answering audio stream configuration on the codec This ensures inbound calls from multiple codecs can be consistently routed to the same answering audio streams and therefore the same inputs and outputs This is not necessary in simple point to point POTS audio stream configurations however it is very useful in multipl...

Page 251: ...l e g Route1 then select the default Encoding algorithm Other Note Other is used for connecting to Comrex POTS codecs 3 Click Save Settings to store the new Config settings 4 This will associate the incoming call with a corresponding Answer Route configured in the answering codec program e g Answer Route 1 25 5 Configuring Input Output Settings Open the HTML5 Toolbox Web GUI and click Inputs to di...

Page 252: ...input is automatically configured for 100 input levels input level and input on off controls are unable to be adjusted Important Note Input levels can only be adjusted on analog inputs See Configuring AES3 Input Audio for more information about the digital inputs and outputs Setting Analog Audio Levels Audio levels on the Input panel should be set to ensure audio peaks average at the first yellow ...

Page 253: ...Clock setting then click Save 25 6 Configure SIP Settings The codec is fully EBU N ACIP Tech 3326 compliant when connecting using SIP Session Initiation Protocol to other brands of IP codecs About SIP SIP provides superior interoperability between different brands of codecs due to its standardized protocols for connecting devices and is intended to be used when connecting Tieline codecs to non Tie...

Page 254: ... prior to dialing Select either a mono or stereo profile Select Menu Configuration IP1 Setup Session Type SIP Select Menu Configuration IP1 Setup Algorithm G711 G722 or MP2 SIP Server Connections Getting Started Registering codecs for SIP connectivity is simple First choose the SIP server that you wish to register your codec with On a LAN this may be your own server or it could be one of the many ...

Page 255: ...ut this shouldn t need to be adjusted from the default setting 6 Click to select the Activate Account check box and click Save to create the account in the codec 7 Navigate to SETTINGS SIP Accounts to verify that the account has been registered to the SIP server The registration symbol appears when it is activated successfully Important Notes Some ISPs may block SIP traffic over UDP port 5060 ...

Page 256: ...lbox Web GUI to create a new program Loading a New Program 1 Open the HTML5 Toolbox Web GUI and click Master and then click Program Loader to open the Program Loader panel 2 Click to select a program in the Program Loader panel and then click Load to load the program in the codec Note the currently loaded program has the check box symbol displayed next to its name Connecting a Program To connect a...

Page 257: ... 2 Click the audio stream Connect Disconnect symbol and then click Connect this connects all connections associated with this audio stream 3 Click the connection Connect Disconnect symbol and then click Connect this connects an individual audio stream connection ...

Page 258: ...onnect Disconnect symbol and then click Disconnect to disconnect a program this includes all audio streams and connections associated with the program 2 Click the audio stream Connect Disconnect symbol and then click Disconnect to disconnect an individual audio stream and all associated connections 3 Click the connection Connect Disconnect symbol to disconnect an individual audio stream connection...

Page 259: ...options which allow you to restore factory default settings within the codec See Reset and Restore Factory Defaults for more details on each option 1 Open the HTML5 Toolbox Web GUI and click Settings at the top of the screen then click Reset to display the Reset panel 2 Click one of the available reset options to adjust codec settings or reboot the codec Note Hover with the mouse pointer over the ...

Page 260: ...tings that have been adjusted to change the factory default codec settings current runtime settings Files can also be used to copy configurations onto other similar codecs Programs are essentially connection profiles that may include Program audio stream and connection names IP address port algorithm jitter buffer FEC and bit rate settings etc for audio stream connections Creating Backup Files 1 O...

Page 261: ...ng Configuration File Settings 1 Open the HTML5 Toolbox Web GUI and click Settings at the top of the screen then click Reset to display the Reset panel 2 Click Restore 3 Click to select the check boxes and confirm your restore settings For example you could select the Include programs check box and deselect the Include system check box if you are only copying programs onto codecs 4 Click Restore a...

Page 262: ...o program in the codec Generally programs will be up or down mixed by the answering codec to match the loaded program type In some situations incompatible program types will be rejected 1 Open the HTML5 Toolbox Web GUI and click Settings at the top of the screen then click Options to display the Options panel 2 Click the Edit button to configure settings 3 Click the Lock Loaded User Program check ...

Page 263: ...ice name corresponds to the iso org dod internet mgmt mib 2 system sysName SNMP attribute and is completely independent of DNS NIS WINS or other device naming and identification schemes though convention is to use the device s fully qualified domain name Codec Location A user specified alphanumeric string which may be used by third party SNMP software to identify a device Device location correspon...

Page 264: ...YOUR_CODEC_ADDRESS mibs tieline mibs zip Save the zip file to your PC and import the contents into the MIB browser you use to manage SNMP enabled network devices Important Note The codec supports the attributes specified in the MIB II standard Please verify that your SNMP software contains the required files as specified in RFC 1213 25 12 Download Logs The codec is capable of providing diagnostic ...

Page 265: ... Toolbox Web GUI and click Settings in the Menu Bar then click Help to display the Help panel 2 Click Download Event Log to view the log in a new web browser window Clearing Logs This option should only be used if instructed to by Tieline support staff To clear all event and other logs in the codec via the front panel see the Reset and Restore Factory Default Settings section of this manual or see...

Page 266: ...f alarms Configure and Enable Alarms 1 Open the HTML5 Toolbox Web GUI and click Alarms then click Configure alarms to open the panel 2 Click to select an alarm from the list on the left side of the panel 3 Click Edit to configure alarm settings 4 Click the Enabled check box to activate the alarm and then select an Alarm Severity level from the drop down menu 3 Click Save to store the new settings ...

Page 267: ... in WheatNet IP capable codecs AES Reference Lost Audio Raises an alarm if the AES reference clock signal is lost not available in WheatNet IP capable codecs Configuring an Alarm s Severity Level Codec alarms can be configured for three different severity levels 1 Click to select an alarm from those displayed in the Configure alarms panel 2 Click Edit to configure alarm settings 3 Click the Alarm ...

Page 268: ...a protocol used to manage devices on IP networks SNMP provides the ability to send traps notifications or alerts which are packets containing data relating to a system component These packets are generated by agents on a managed device and may be either statistic or status related Please see your system administrator if you require more information 1 Click to select the Send SNMP trap check box 2 ...

Page 269: ...Click Input Silence to select the alarm 2 Click Edit to configure alarm settings 3 Configure the dBFS threshold and timeout duration in seconds and ensure the input Enabled check boxes are selected An alarm will be raised when these thresholds are breached 4 Click Save to store the new input silence alarm settings 25 13 1 Managing Alarms Open the HTML5 Toolbox Web GUI and click Alarms then click C...

Page 270: ... panel CONNECTED LED is illuminated solid green Illumination will ceases if a connection is lost Acknowledging Alarms To acknowledge an alarm in the Current Alarms panel 1 Click to select the alarm in the Current Alarms panel 2 Click Acknowledge selected alarm After acknowledging the alarm 1 The State will change from Active to Acknowledged 2 The red Alarm Symbol will stop flashing but remain visi...

Page 271: ...ctivated when the configured audio and duration thresholds have been breached To recover from this alarm state the codec must detect input audio higher than the failure threshold When audio at this level is detected the codec monitors input audio to ensure it doesn t drop below the recovery threshold setting more than 5 times within the nominated Input Silence duration time The alarm is then deact...

Page 272: ...l 2 Click the Edit button to configure settings 3 Click the Baud rate drop down menu arrow to select the serial port baud rate which matches the baud rate of the external device connected to the RS232 port on the codec 4 Click to select the Enable flow control check box and enable flow control then click Save to store the new settings Important Notes When connecting to G3 codecs over IP ISDN or PO...

Page 273: ... the button 3 Select IP and press the button 4 Select your preferred IP Mode and press the button 5 Use the down navigation button to select Setup and press the button 6 Navigate to Data and press to toggle between Enabled and Disabled For more information please see Enabling Relays RS232 Data Programming Rules Default rules have been preprogrammed into the codec to facilitate programming the most...

Page 274: ...ogram to be connected 4 Check the Rule Summary and click Create Rule to save the settings Rule 2 Switch Different Control Port Inputs On to Connect and Disconnect a Program This rule is used to connect and disconnect a selected program when different codec control port inputs are turned on 1 Click the second rule in the Rules panel titled Connect a program when an input is switched ON and disconne...

Page 275: ...ote relay output 3 Check the Rule summary and click Create Rule to save the settings Rule 4 Toggle a Relay Output with each Change in Connection Status This rule is used to toggle a codec s control port relay output each time a program connects and disconnects 1 Click the fourth rule in the Rules panel titled Toggle a relay based on a connection s status 2 Click the drop down Relay arrow and selec...

Page 276: ...6 Tieline Pty Ltd 2015 Deleting Rules 1 Open the Toolbox HTML5 Web GUI and click Rules in the Menu Bar to display the Rules panel 2 Click to select the rule you want to delete 3 Click the Delete button 4 Click Yes in the confirmation dialog ...

Page 277: ...e upgrades with a downloaded firmware file saved to your PC 1 Open the Toolbox HTML5 Web GUI and click Settings in the Menu Bar then click Firmware to display the Firmware panel 2 Click Browse firmware to search for the firmware for your codec and download it to your computer 3 Once the firmware has been saved click Update from a selected file in the Firmware panel 4 Select the bin file you are us...

Page 278: ...net port interfaces and up to four additional VLAN interfaces VLAN interfaces have features similar to physical Ethernet interfaces However your network administrator will need to configure VLAN support throughout your network for VLANs to be supported in your codec As an example if only one physical Ethernet interface is available VLANs can be used to operate SmartStream PLUS or separate codec Co...

Page 279: ...nd press the button 6 Select Static and press the button 7 Navigate to IPv4 Static and enter the IP address then press the button 8 Navigate to IPv4 Subnet and enter the Subnet Mask then press the button 9 Navigate to IPv4 Gateway and enter the Gateway details then press the button 10 Use the up navigation button to scroll to the top of the menu and select Apply Setting then press the button to co...

Page 280: ...s the button to toggle between Yes and No VLAN ID VLAN configuration only The VLAN ID is encapsulated in IP packets to facilitate routing throughout your network 1 Press the SETTINGS button 2 Use the navigation buttons on the front panel to select LAN and press the button 3 Use the down navigation button to select a VLAN interface 4 Select Usage and press the button 5 Select the mode of operation ...

Page 281: ... It offers 15 kHz mono from 24kbps to 48kbps 2 Tieline MusicPLUS delivers up to 20 kHz mono from 48kbps upwards It can also deliver up to 20 kHz stereo from 96kbps upwards offering huge savings on your IP data bills and outstanding audio quality Overview of AAC Algorithms AAC LC LC AAC is optimized for audio bit rates of 64kbps per channel or higher using a sample rate of 48kHz Tieline recommends ...

Page 282: ...r channel and offers 10Hz to 24kHz frequency response 24 bit 48kHz aptX Enhanced at the maximum bit rate of 576kbps delivers 120dB of dynamic range aptX Enhanced is supported over ISDN at the following sample and bit rates Encoding Bit rate Required B Channels Required aptX Enhanced Mono 16 bit 32 kHz 128 kbps 2 aptX Enhanced Mono 16 bit 48 kHz 192 kbps 3 aptX Enhanced Mono 24 bit 32 kHz 192 kbps ...

Page 283: ...a major consideration for live applications that integrate remotes into a broadcast The algorithm you choose to connect with will also depend upon The codecs you are connecting to Tieline versus non Tieline Whether you are creating multi unicast connections Whether you are connecting using SIP or not The uplink bandwidth capability of your broadband connection Important Notes Music and MusicPLUS a...

Page 284: ... 1 x 64kbps ISDN B Channel Tieline Music PLUS Up to 22kHz 20ms 48 kbps minimum Optimised for 64kbps per audio channel 16kbps Very high quality voice and music Very low delay at low to moderate bit rates Very high quality very low delay STLs and audio distribution Remote connections able to achieve 48kbps for each audio channel Suitable w hen bidirectional communication betw een announcers is requi...

Page 285: ... music Low bit rates High delay Used for DAB radio streaming Ideal for low bit rate remotes Use w hen bidirectional communication betw een announcers is not required AAC LD Up to 20kHz 20ms at 48kHz 48kbps minimum 30kbps Very high quality voice and music Very low delay at low to moderate bit rates Very high quality very low delay STLs and audio distribution Remote connections able to achieve 48kbp...

Page 286: ... Opus Stereo are perfect for high fidelity remotes STLs and audio distribution at higher bit rates TxTran RxTran NOT FOR BROADCAST USE NOT FOR BROADCAST USE Algorithm Selection Guide Algorithm Very Low Delay Moderate to High Delay Excellent Performance at Low Bit rates Preferred for Live Remotes Preferred for STLs and Audio Distribution Highly Compatible with other Codecs Linear PCM Opus Tieline M...

Page 287: ...287 Tieline Pty Ltd 2015 Genie Distribution User Manual v1 6 IP Connection Bit rates Supported ...

Page 288: ...ket arrival times during periods of network congestion Data packets travel independently and arrival times can vary greatly depending on network congestion and the type of network used i e LAN versus wireless networks The concept of jitter buffering is displayed visually in the following image Jitter buffer management is encompassed within Tieline s SmartStream IP technology which can Remove dupli...

Page 289: ...for stable and reliable links such as dedicated or lightly loaded WAN LANs Highest Quality This setting is the most conservative in terms of adapting down to reduce delay The jitter buffer setting will actually stay high for a longer period after a jitter spike is detected just in case there are more spikes to follow This setting is best used where audio quality is most highly desired and delay is...

Page 290: ...M linear uncompressed audio connection There is no jitter buffer setting on a multicast server codec because it only sends and never receives audio packets How to get the Best Jitter Buffer Results When programming automatic jitter buffer settings establish the IP connection for a while before going live to let the codec evaluate the prevailing network conditions The initial jitter buffer setting ...

Page 291: ... needs to be increased if forward error correction is employed We recommend you add 100ms to the jitter buffer on a codec receiving FEC at a setting of 20 and 20ms at a setting of 100 Tieline s auto jitter buffer detects the amount of FEC that is being used and automatically compensates to increase the codec jitter buffer if FEC is being used Fixing Jitter Buffer Settings The default jitter buffer...

Page 292: ...kets from the secondary stream can be substituted to replace them The amount of FEC required depends on the number of data packets lost over the IP connection Both the local and remote codec FEC settings can be configured in your codec before dialing These settings can also be changed on the run while the codecs are connected FEC should only be used if the Send Return link quality percentage displ...

Page 293: ...the quality of the connection If you are losing more packets than this say one in three it will be necessary to increase the FEC setting to 33 to compensate Note There is an inverse relationship between FEC settings and the jitter buffer millisecond setting that you use for IP connections So why not use 100 FEC every time The answer is because you need twice the bit rate to achieve full redundancy...

Page 294: ... is configured to both encode and decode data However it is possible to configure the codec to either encode or decode audio data only This is useful for Conserving connection bandwidth when unidirectional data streaming is required Lowering data costs Increasing overall connection reliability Program the transmitting codec to encode only and program the receive codec to decode only when using thi...

Page 295: ...ecs should match or you could have data overflow issues Only the dialing codec needs to be programmed to send RS232 data Session data sent from the dialing codec will program all other compatible codecs non G3 when you connect RS232 data can be sent from the dialing codec to all endpoints of a multi unicast audio stream if your codec is capable of these connections Note Bidirectional RS232 data is...

Page 296: ...dio protocols and press 7 Select the session or audio port you want and press 8 Use the numeric KEYPAD to add a new port number and press Changing the Tieline Session Ports when Answering To adjust the local Tieline session data port used by your codec 1 Press the HOME button to return to the Home screen 2 Use the navigation buttons on the front panel to select Settings and press the button 3 Sele...

Page 297: ... client connection Only the Return Port is available The default value for the port is 9000 The range of values for the port is 2000 to 65535 26 8 Configuring QoS for IP Packets It is possible for IP networks to prioritize and differentiate between data packets transmitted through routers across networks This is useful because in modern data networks many different IP services like email voice web...

Page 298: ...emains continuous 26 9 Configuring Data Packet Time to Live Time to Live TTL is a value you can configure into the codec to set a finite life for data packets sent by the codec This avoids situations where packets can keep circulating through routers causing network congestion The Time to Live setting is configurable and sets the maximum number of router hops allowable for multicast data packets I...

Page 299: ... 6 3 Press the down navigation button to select Setup and press 4 Press the down navigation button to select TTL and press 5 Press the RETURN button to delete the current setting and use the numeric KEYPAD to enter a new value Press to confirm the new setting ...

Page 300: ... codec speed dial contacts are retained 4 Reboot Codec Click to restart the codec 5 Clear Logs Deletes codec event and log history Note This should only be performed if instructed to by Tieline support staff Important Note After restoring factory defaults always reboot the codec using the Reboot Codec function not by removing power from the codec 1 Press the SETTINGS button 2 Use the navigation bu...

Page 301: ...tting Important Note For more information on SNMP codec settings see Configuring SNMP in the Codec 26 12 Test Mode Test mode is used by the codec to perform an input output loopback test of audio E g Input 1 is routed to Output 1 Input 2 is routed to Output 2 etc 1 Press the SETTINGS button 2 Navigate to Audio and press 3 Navigate to Test Mode and press 4 Navigate to Info and press to view the Aud...

Page 302: ...both PSUs 3 Replace the fan Controlled rack environments may allow a longer maintenance cycle Uncontrolled environments where temperatures are elevated may require a shorter maintenance cycle Tieline recommends that the racks in which codecs are installed are thoroughly evacuated to ensure proper airflow from the bottom to the top Where space is available a 1RU gap between codecs will assist in mi...

Page 303: ...lluminate and the orange LED will flash steadily if you are connected to an active LAN connection The Genie and Merlin families of IP codecs support two simultaneous Ethernet connections 3 If you are connecting a single codec to a router without a firewall you can enter the public IP address Subnet Mask and Gateway directly into the codec and your work is done Note your Telco should be able to pro...

Page 304: ...ure the port IP address Subnet Mask and Gateway settings in your codecs match those configured in your router Port Forwarding to 3 Studio Codecs Sharing a Public Static IP Address Important Note The most common studio configuration issue is a firewall which blocks the incoming and or outgoing TCP and UDP ports or not configuring NAT and port forwarding correctly The following table lists the firew...

Page 305: ...on 5060 Alternative Web GUI 8080 Alternative Web GUI 8080 Audio Port Stream 4 9030 SIP Audio 5004 Audio Port Stream 5 9040 Audio Port Stream 6 9050 SIP Session 5060 SIP Audio 5004 5006 5008 5010 5012 5014 Configuring a Static Public or Private IP Address in Genie Merlin and Bridge IT v 2 x firmware Codecs To enter a static IP Address into the codec for NAT 1 Press the HOME button to return to the ...

Page 306: ...er IP address press OK Subnet Mask enter Subnet Mask press OK Gateway enter Gateway press OK reboot the codec Record IP Address Details IPv4 Static IP Address IP Address Subnet Mask Default Gateway IPv6 Mode Manual Bridge IT Genie and Merlin codecs only IP Address IPv6 Prefix Size IPv6 Gateway Getting Connected Once the studio codec is configured you are now ready to receive an incoming call from ...

Page 307: ...cking via the Remote Codec LQ If you attach your Tieline codec at the remote site to a LAN with access to the internet you can often dial and connect to the studio without any problem It is less likely that a firewall will block outgoing TCP and UDP ports However if there is a firewall at the remote site it may block incoming data packets from the studio The principle is the same at the remote cod...

Page 308: ...u will know which end is likely to be causing the problem As an example 1 Dial from site 1 to a Tieline test codec 2 Dial from site 2 to Tieline test codec If both of these connect successfully then the outbound TCP path for session data is OK and the inbound UDP audio path is OK 3 Dial to site 1 from a codec you know is configured correctly 4 Dial to site 2 from a codec you know is configured cor...

Page 309: ...tic address which is programmed into a device to allow it to connect to a LAN Often a security measure to only allow access to devices approved by a network administrator Obtaining Public IP Addresses To send audio streams over the public internet you need to use a public IP address assigned to you by your ISP Internet Service Provider A public IP address is like your public telephone number and a...

Page 310: ...ter to act as an agent between the public internet and a local private LAN The relationship between public and private IP addresses and NAT is displayed in the following diagram and the following section explains port forwarding configuration in more detail Port Forwarding Tieline TCP and UDP Port Settings For your Tieline Codec to communicate over the public internet an IP Address alone is not su...

Page 311: ...mited or shaped when usage exceeds a predefined limit These plans are cheap but they are dangerous for streaming broadcast audio 4 Ensure that the speed of the connection for both codecs is adequate for the job The minimum upload speed recommended is 256 kbps for a studio codec and 64 kbps for a field unit connection 5 Use good quality equipment to connect your codecs to the internet Tieline succe...

Page 312: ... list and aim for a score of at least 8 out of 10 before going live Number Check Result 1 Using a reputable Tier1 ISP that s part of internet backbone 2 The same ISP is being used for both codec connections 3 The ISP Plan is a Business Plan or equivalent 4 The ISP connection speed is adequate 5 Equipment is high quality and suitable for media streaming 6 The ISP connection speed has been tested an...

Page 313: ...x type Run and press Enter iii Type CMD in the Run dialog text box and click OK iv Type ping the IP address of the codec you are pinging and then t i e ping 203 36 205 163 t and press the Enter key on your keyboard v Let the test run for several minutes and then press CTRL C vi The round trip time of the packets is displayed as well as any packet loss for the period of time that the test occurred ...

Page 314: ... resolve the issue On Demand ISDN Services If Sync appears for approximately 60 seconds when you connect an ISDN line to the codec and then disappears or if Sync does not appear and you know you are connected to an active ISDN interface then the line may have On demand enabled by your Telco To test this you can dial a codec on an ISDN line known to be operational Dial over ISDN and if Sync appears...

Page 315: ...ed for your connection Algorithm Choose G 722 E apt X Mono or Stereo MP2 Mono or Stereo or MP2 J Stereo Note select 32kHz or 48kHz sample rate for MP2 and E apt X depending on available B channels 4 Navigate to a Destination e g Dest 1 or Dest 2 and press the button to select each one in turn Enter the number for each B channel you want to dial and press the button then select which B channel will...

Page 316: ...different algorithm settings on each codec and dial from the Tieline codec the connection will be unsuccessful and the CONNECTED LED on the front panel of the Tieline codec will continuously flash Adjust the algorithm settings and attempt to reconnect Dialing from the WorldCast Equinox Important Note Configure ISDN Answer Config settings in the codec before attempting to dial from the Equinox to t...

Page 317: ... we used the internal NI1 setting for the USA 9 Use the Enter button and keypad to enter the SPID 1 and SPID 2 numbers if required 10 Use the Enter button and keypad to enter the ID 1 and ID 2 Directory MSN numbers if required 11 The codec should now be configured Programming the CDQ Prima for a Stereo Connection 1 Press the SDIAL button on the front panel of the codec 2 When ID NUM is displayed p...

Page 318: ...e button then select which B channel will dial using that number and press the button 5 Navigate down to Auto Reconnect and press the button to toggle between Enabled and Disabled Note This is normally enabled on the dialing codec only 6 Navigate down to Save as Program and press the button to save these settings as a program 7 Navigate down to Module Configuration and press the button 8 Select th...

Page 319: ...l from the Equinox to the Tieline codec Select the following settings in the Tieline codec in one of the Configs see ISDN Answering Configuration for more detail May bond Sessionless Algorithm MP2 Mono MP2 J Stereo Sample Rate 48kHz Making a Mono Call from the CDQ Prima Codec 1 Press the Dial button on the front panel of the codec 2 Navigate right using the Enter button and select 1 3 Enter the nu...

Page 320: ...o select ISDN 9 Navigate to number1 and press OK to enter the ISDN number using the keypad then press OK 10 If you are bonding multiple channels navigate to number2 and press OK to enter the ISDN number using the keypad then press OK Configuring the Tieline Codec to Dial the Mayah Sporty over ISDN 1 Press the HOME button to return to the Home screen and select Connect ISDN 2 Navigate to Setup and ...

Page 321: ...and select Connect Programs 2 Select the saved program you want to load and press the button 3 Select Load and press the button to load the program 4 Press the CONNECT button to dial the ISDN program connections Ad Hoc Dialing 1 If you haven t save the program but have entered the dialing numbers and other settings press the HOME button to return to the Home screen and select Connect ISDN Connect ...

Page 322: ...e algorithms then it can take a long time to connect as the algorithms are scanned by the codec or the wrong algorithm could be selected 6 Use the arrow buttons to navigate to Bitrate and check that it displays 64kbps this is a per channel rate so both ISDN channels are programmed 7 Use the arrow buttons to navigate to Sample and check that the sample rate is set at 48kHz Press the SEL button and ...

Page 323: ...n 5 Navigate down to Auto Reconnect and press the button to toggle between Enabled and Disabled Note This is normally enabled on the dialing codec only 6 Navigate down to Save as Program and press the button to save these settings as a program 7 Navigate down to Module Configuration and press the button 8 Select the ISDN module you want to configure and press the button 9 Configure the following s...

Page 324: ...attempt to reconnect Dialing from the Zephyr Xstream Important Note Configure ISDN Answer Config settings in the codec before attempting to dial from the Xstream to the Tieline codec Select the following settings in the Tieline codec in one of the Configs see ISDN Answering Configuration for more detail May bond Sessionless Algorithm G 722 or MP2 Mono or MP2 Stereo Sample Rate 48kHz 1 Press the Di...

Page 325: ...in the US but check this with your Telco 11 If prompted by the menu use the keypad to enter the SPID number the line being used if this is required in your region Press Enter to store the new number Note Use the Cancel button to delete numbers 12 Next use the keypad to enter the LDN DN MSN number for the line being used Press Enter to store the new number Note Use the Cancel button to delete numbe...

Page 326: ...with your Telco and select either Point to Multi point to multipoint or Point to Point point to point DN MSN Enter the SPID and DN numbers if required in your region e g a SPID is normally required in the US 10 Navigate up to Apply Settings and press the button Dialing from the Tieline Codec Program Dialing 1 If you have saved the ISDN program as previously instructed press the HOME button to retu...

Page 327: ...to the Tieline codec Select the following settings in the Tieline codec in one of the Configs see ISDN Answering Configuration for more detail May bond Sessionless G 722 Algorithm 1 Use the Cancel button to return to the main LCD connection screen 2 Press Enter then press 1 Dial and use the numeric keypad to enter the number you wish to dial 3 Press Enter to make the call Matrix Codec Screen when ...

Page 328: ... ISDN audio stream connections Note Genie Distribution and Merlin PLUS support up to 4 sessionless ISDN audio streams connections using 2 ISDN modules and 4 B channels If you want 2 incoming mono ISDN calls to use input outputs 1 and 2 then use answering audio stream connections 1 and 2 in your codec program If you want to use other inputs outputs then simply select the corresponding audio stream ...

Page 329: ...el Modules 1 Select Config 1 and Sessionless Only and Route 1 Select your preferred algorithm then click Save Settings This means that Module 1 B channel 1 will answer a sessionless ISDN call using these settings 2 Next select Config 2 and Sessionless Only and Route 2 Select your preferred algorithm then click Save Settings This means that Module 1 B channel 2 will answer a sessionless ISDN call u...

Page 330: ...figuring the module to answer calls from a specific non Tieline codec consistently If a Directory Number DN or MSN number is not entered in the codec and multiple B channels are available the codec may use any channel to answer an incoming call To ensure calls are routed consistently enter a DN MSN number without the country or area code as the DN MSN for a B channel then only that corresponding B...

Page 331: ... of the line being used Precautions must be taken to ensure the Tieline codec is not sharing the line with other devices Please remove these possible sources of interference DSL or ADSL Modems Other telephone handsets Portable phone base stations Unused parallel phone sockets Fax machines Computer modems Burglar alarm systems Extension bells Call waiting Call Waiting Call waiting tones may cause t...

Page 332: ...rs in length Line quality will be reduced over longer distances and the codec can be expected to perform at lower bit rates Line quality will also be affected by the age condition and type of cabling used e g plastic insulation or paper insulation water or moisture entering the cable age and state of repair of joins POTS Party Lines or Stubs In some countries it was the practice to have more than ...

Page 333: ...alaga Western Australia 6090 Canadian Department of Communications Radio Interference Regulations This digital apparatus Tieline Genie does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications Règlement sur le brouillage radioélectrique du ministère des Communications Cet apparei...

Page 334: ...ine as determined by the total RENs contact the telephone company to obtain the maximum RENs for the calling area If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of the service may be required If advance notice is not practical the company will notify the customer as soon as possible Also you will be advised of y...

Page 335: ...the license can be obtained at http www gnu org licenses lgpl html o Some of the open source software in the product is licensed under LGPL version 2 1 A copy of the license can be obtained at http www gnu org licenses old licenses lgpl 2 1 html Open Source BSD style Licenses bind o Portions Copyright c 1987 1990 1993 1994 The Regents of the University of California All rights reserved Additional ...

Page 336: ...nnessee and The University of Tennessee Research Foundation All rights reserved o Portions Copyright c 2004 2005 High Performance Computing Center Stuttgart University of Stuttgart All rights reserved o Portions Copyright c 2006 2007 Advanced Micro Devices Inc All rights reserved less 2 clause BSD license clause 3 removed o Copyright C 1984 2011 Mark Nudelman libpcre o Basic Library Functions Copy...

Page 337: ...ght holders Ben Lindstrom Tim Rice Andre Lucas Chris Adams Corinna Vinschen Cray Inc Denis Parker Gert Doering Jakob Schlyter Jason Downs Juha Yrjölä Michael Stone Networks Associates Technology Inc Solar Designer Todd C Miller Wayne Schroeder William Jones Darren Tucker Sun Microsystems The SCO Group Daniel Walsh Red Hat Inc o Parts of openbsd compat Copyright holders Todd C Miller Theo de Raadt ...

Page 338: ...SSH o twbs bootstrap The MIT License MIT Copyright c 2011 2015 Twitter Inc o mustache js The MIT License Copyright c 2009 Chris Wanstrath Ruby Copyright c 2010 2014 Jan Lehnardt JavaScript Copyright c 2010 2015 The mustache js community o gridster js Copyright c 2012 Ducksboard o LICENSE txt Copyright jQuery Foundation and other contributors https jquery org This software consists of voluntary con...

Page 339: ...pyright c 1998 Red Hat Software vixie cron O Copyright 1988 1990 1993 by Paul Vixie All rights reserved o Copyright C 2004 2011 Internet Systems Consortium Inc ISC o Copyright C 1997 2000 by Internet Software Consortium Inc THE SOFTWARE IS PROVIDED AS IS AND THE COPYRIGHT HOLDERS AND CONTRIBUTORS DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILI...

Page 340: ...enSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoe...

Page 341: ... related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PAR...

Page 342: ...ons including but not limited to ports to new operating systems existing ports with new graphical interfaces and dynamic shared or static library versions must be plainly marked as such and must not be misrepresented as being the original source Such altered versions also must not be misrepresented as being Info ZIP releases including but not limited to labeling of the altered versions with the na...

Page 343: ...SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE The MIT License MIT Copyright c 2011 2015 Twitter Inc Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell c...

Page 344: ...R IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE ...

Page 345: ... Torvalds in the U S and other countries 6 Java is a trade mark Sun Microsystems Inc in the United States and or other countries 7 Comrex Vector Matrix and BlueBox are registered trademarks of Comrex Corporation in the United States and or other countries 8 APT is a registered trademark of Audemat group in the United States and or other countries 9 Mayah is a registered trademark of MAYAH Communic...

Page 346: ...kHz Analog 10Hz to 45kHz AES3 Digital THD and Noise Analog 0 0035 at 16dBu or 89dBu unweighted THD and Noise Digital 0 000056 Analog Signal To Noise Ratio 98 5dB at 22dBu unweighted Sample Frequencies IP Sample Frequencies 16kHz 32kHz 44 1kHz 48kHz 96kHz Algorithms IP Tieline Music Tieline MusicPLUS G 711 G 722 MPEG 1 Layer 2 MP3 LC AAC HE AAC and HE AACv2 AAC LD AAC ELD Opus 16 24 bit aptX Enhanc...

Page 347: ...s 19 x 1 75 x 13 5 482mm W x 44mm H x 343mm D including rear connectors Weight 6lb 7 7oz 2 94Kg Power Consumption Dual AC 100 240V IEC power inlets 1A 50 60Hz Operating Temperature 0 C to 45 C 32 F to 113 F Humidity Operating Range 20 0 to 35 C 32 F to 95 F non condensing ...

Page 348: ...e are opto isolated and floating above ground It is important to current limit the source as damage will result where the current exceeds 100mA peak to peak No more than 48 volts peak to peak should be used as a safety precaution The resistance of the CMOS element is approximately 25 ohms in the ON state Control Port Pin outs A closing contact across Inputs 1 4 to Ground will provide a closing con...

Page 349: ...f data through the serial port If disabled data will flow unregulated and some may be lost Ensure you match the serial port baud rate to match the rate of the external device you are connecting to Ideally the settings on both codecs should match or you could have data overflow issues Only the dialing codec needs to be programmed to send RS232 data Session data sent from the dialing codec will prog...

Page 350: ...350 Genie Distribution User Manual v1 6 Tieline Pty Ltd 2015 Analog DB 25 Wiring Pinouts Digital AES3 AES EBU DB 25 Wiring Pinouts ...

Page 351: ...oolbox output sample rate 251 AES3 Java Toolbox output sample rate 115 AES3 in out 12 Alarms HTML5 Toolbox acknowledging 269 AES input 266 AES reference signal 266 alerts 266 configuration 266 deactivating 269 enabling 266 fan failure 266 history 269 indications 269 input silence 266 lost connection 266 managing 269 PSU failure 266 purge history 269 severity levels 266 silence detection parameters...

Page 352: ...78 FEC 292 forward error correction 292 IP addresses 278 IPv4 IPv6 278 jitter buffer 288 static IP addresses 278 via front panel 278 web GUI software 85 Configuration files backup via HTML5 Toolbox 260 backup via Java Toolbox 198 restore via HTML5 Toolbox 260 restore via Java Toolbox 198 Connecting 54 default algorithm profiles 76 dialing 54 dialing ISDN 59 dialing POTS 63 disconnecting 66 first s...

Page 353: ...sconnecting 66 hanging up 66 how to connect 54 how to connect ISDN 59 POTS dialing 63 speed dialing 67 Disconnecting 66 DSCP 98 234 configuration 297 E Encode Decode Direction 294 Ethernet ports 12 F Factory default settings HTML5 Toolbox restore via web GUI 259 Factory default settings Java Toolbox restore via web GUI 197 Factory defaults restore via front panel 300 Fail over how it works 79 FCC ...

Page 354: ...a Toolbox analog 115 digital AES3 115 ganging 115 lock settings 115 renaming 115 setting levels 115 Intelligent gain control 23 Introduction 10 Introduction to the HTML5 Toolbox 214 Introduction to the web GUI 90 IP testing 312 IP address configuration 278 details 278 DHCP 278 IPv4 IPv6 278 static 278 IP addresses 278 IP and USB backup 79 IPv4 IPv6 278 ISDN about modules 35 bonding 39 connect to n...

Page 355: ...IP stream 194 disconnect multiple IP streams 194 DNS settings 98 DSCP 98 help panel 90 inputs panel 90 IPv4 address configuration 98 IPv6 address configuration 98 ISDN configuration 102 master panel 90 programs panel 90 QoS 98 rules panel 90 VLAN Configuration 98 Jitter buffer algorithms 288 automatic 288 configuration 288 fixed 288 SIP 288 K Keypad button descriptions 14 function button descripti...

Page 356: ... Navigating menus how to 16 Navigation how to 16 Navigation buttons 14 O Opto isolated inputs 294 Overview manual 7 P Panel lock 83 Peer to Peer Mono x 2 backup connections 127 configure SmartStream PLUS 127 dual mono audio streams 127 file playback 127 Java Toolbox configuration 127 Peer to Peer Mono x 2 incoming configure SmartStream PLUS 134 connections 134 dual mono audio streams 134 file play...

Page 357: ...eo 4 x Mono about 52 unlock 82 Programs HTML5 Toolbox backup and restore 260 Programs Java Toolbox 2 x Stereo 2 x Mono config 149 6 x Mono audio stream 166 answer 2 x Mono Peer to Peer 134 backup and restore 198 configure 2 Mono Peer to Peer 127 configure 2 mono audio streams 127 configure multi unicast dial 175 configure peer to peer mono stereo 118 delete 196 dual mono audio streams 134 dual ste...

Page 358: ...figure SIP settings 188 multiple SIP call config 193 SDP 188 session description protocol 188 SIP server configuration 188 SIP ports 295 Site port setting 295 SmartStream 79 SNMP front panel config 301 SNMP HTML5 Toolbox configuring settings 263 downloading MIB files 263 setting descriptions 263 SNMP Java Toolbox configuring settings 201 downloading MIB files 201 setting descriptions 201 Software ...

Page 359: ...ms 6 earth leakage 6 supplementary ground 6 thunderstorms and lightning 6 Web Browser Using the Java web GUI 90 Web GUI HTML5 alarm dissemination panel 214 alarm history panel 214 change theme 214 configure alarms panel 214 connections panel 214 current alarms panel 214 firmware panel 214 help panels 214 inputs panel 214 ISDN answer panel 214 licensing panel 214 master panels 214 modules panel 214...

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