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Appendix H - Trouble Shooting

15Oct99

Page H-1

A

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PPENDIX

PPENDIX

H

H

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ROUBLE

ROUBLE

SS

HOOTING

HOOTING

This appendix gives explanations and hints for trouble shooting.

System errors

If a system error occurs during start-up it will be written in the
display, e.g. 'System error 01 FC00:1325'. Please write down the
error code and contact your agent. A complete list of system
errors is listed in appendix G.

No synchronisation with NCS

Please check that the antenna has a free line of sight. Also check
Area selected, azimuth/elevation angle for antenna and beeps
from the antenna beeper.
Additionally you can use the calculated Elevation and Azimuth
values and the Carrier/Noise value under the status menu to
adjust and fine adjust the antenna.

Handset display not updated to e.g. 'IOR:PTT TELE'

Press the

A

-key until the text 'Wait for NCS' appears in the

display. Normally the Bulletin Board will be up to date quickly
but if it has been changed since last update you may have to wait
for some minutes.

Antenna alarm

If the antenna is not connected or connected after power-up you
will get an antenna alarm.
If you continuously get antenna alarms each time the Capsat-M is
powered and you are sure about following the antenna set-up
procedures please make a printout of the alarm log and the status
and contact your agent. If you do not have a printer the alarms in
the alarm log and the status must be written manually.

Other alarms

If you continuously get alarms each time the Capsat-M is
powered please make a printout of the alarm log and the status
and contact your agent. If you do not have a printer the alarms in
the alarm log and the status must be written manually.

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Summary of Contents for TT-3064A

Page 1: ...ual Document number Document number TT 98 108529 TT 98 108529 Revision Revision B B Date Date October 15 1999 October 15 1999 Author Author Per Sindholt Per Sindholt Signature Signature Date Date Approved Approved Signature Signature Copyright Thrane Thrane A S ALL RIGHTS RESERVED ...

Page 2: ... ...

Page 3: ...TT 3064A Capsat Maritime Telephone Users Manual ...

Page 4: ... ...

Page 5: ..._____________________________________________________ Company Fax Number___________________________________________ Company Address ______________________________________________ Company Telephone Number ____________________________________ Estimated number of POSITION POSITION please tick off BUSINESS BUSINESS users General Management Governmental 1 Line Management Aid Rescue 1 4 Project Manager ...

Page 6: ...Other ...

Page 7: ... ...

Page 8: ......

Page 9: ...Thrane Thrane Thrane Thrane A A S S TT 3064A Capsat Maritime Telephone Users Manual Copyright Thrane Thrane A S ALL RIGHTS RESERVED ...

Page 10: ...cument is subject to change without notice and does not represent a commitment on the part of Thrane Thrane A S 1997 Thrane Thrane A S All rights reserved Printed in Denmark Document Number TT 98 108529 Release Date 15Oct99 ...

Page 11: ...re to comply with these requirements MICROWAVE RADIATION HAZARDS MICROWAVE RADIATION HAZARDS During transmission this telephone radiates Microwave Power from the antenna unit This radiation may be hazardous if exposed directly to human close to the antenna During transmission make sure that nobody gets closer than the recommended minimum safety distance GROUND THE EQUIPMENT GROUND THE EQUIPMENT Th...

Page 12: ...ace components with the power cable or battery connected Under certain conditions dangerous voltages may exist even with the power cable removed To avoid injuries always disconnect power and discharge circuits before touching them DO NOT SERVICE OR ADJUST ALONE DO NOT SERVICE OR ADJUST ALONE Do not attempt internal service or adjustments unless another person capable of rendering first aid resusci...

Page 13: ...elow Deck Unit Installation 8 DC Power Input 9 Remote Turn On 10 External Speaker 10 Extra Ringer 10 Radio Mute 10 Handset Cradle Installation 10 Compass Calibration 12 Calibration procedure 12 Interpretation of Calibration Quality Figure 12 Ports List 14 3 Getting Started 17 Handset 17 Display Symbols and Indicators 18 Keypad Functions 20 Locate Ocean Region 21 SIM Card insertion 21 Power ON 21 T...

Page 14: ...ax Calls 35 Receiving Fax Calls 36 Making Fax Calls 36 Making Fax Calls From The Handset 37 Data Calls 38 Receiving Data Calls 38 Making Data Calls 39 Making Data Calls From The Handset 41 Data Modes 41 AT Command Set 42 5 Menu System 44 Help Desk 44 Phone Book 44 Accessing The Phone Book 45 The Phone Book Display 45 Direct Short Code Selection 46 Add Entry 46 Edit Entry 47 Delete Entry 47 Print P...

Page 15: ...arrier 53 Sleep Mode not Capsat Maritime Telephone 53 Data Setup 53 Contrast 54 Ring Setup 54 Key Beep 54 Antenna Beep 54 Set Time 54 Ocean Registration 55 LES 55 Route IDs 57 Allowed Dial 58 PhBook Dial 58 Auto Prefix 59 Bar Service 59 Help Desk 59 SIM Lock 59 Prepaid 60 STU 60 Log to Prn 60 Noise Immun 60 Antenna 61 Accessories 61 Status 62 C No 63 Battery 63 ...

Page 16: ...3 External Microphone Input 73 Electronic Unit Connectors 73 Technical Specifications 75 Appendix A List of Abbreviations A 78 Appendix B Antenna Azimuth Elevation B 1 Appendix C List of Land Earth Stations C 1 Appendix D 2 Digit Service Codes D 1 Appendix E Tone Signals E 1 Appendix F List of Cause Codes F 1 Appendix G List of System Errors G 1 Appendix H Trouble Shooting H 1 Appendix I Extended ...

Page 17: ... 3064A CH1 INTR DOC NTMAIN PROJECT 3060 adm DOC MANUAL Tt 3064a 980107 CH2 3060 DOC C Manual TT 3064A CH3 GETT DOC C Manual TT 3064A CH4 CALL DOC C Manual TT 3064A CH5 MENU DOC NTMAIN PROJECT 3060 adm DOC MANUAL Tt 3064a 980107 CH6 TECH DOC ...

Page 18: ...Introduction Page 2 15Oct99 C Manual TT 3064A APPENDIX DOC ...

Page 19: ...rangements b the location where the telephone is located is covered by a satellite and c there is a free line of sight from the antenna of the terminals to the satellite The satellite system used by the Capsat Telephone is operated by the international organisation Inmarsat The system consists of four satellites which combined guarantee world wide coverage see appendix B for coverage maps When wor...

Page 20: ...Introduction Page 4 15Oct99 ...

Page 21: ...tion I INSTALLATION NSTALLATION The installation consists of three steps 1 Planning the installation 2 Installing the equipment 3 Doing compass calibration Please refer to the following sections for guide lines on installation P PLANNING THE LANNING THE I INSTALLATION NSTALLATION Figure Figure 2 2 2 2 The above label is attached to the TT 3007C Antenna The above label is attached to the TT 3007C A...

Page 22: ...s part of the tracking system the antenna incorporates a 3D compass magnetometer This compass is prone to disturbances by moveable ferrous masses and the quality of reading is also affected by nearby ferrous material It is therefore recommended to use non ferrous materials in mounting materials screws and brackets stainless steel and aluminium is recommended and to keep a distance of 1 meter from ...

Page 23: ...LING THE E EQUIPMENT QUIPMENT Figure Figure 2 2 3 3 Antenna Outline and Hole Pattern Antenna Outline and Hole Pattern A 1 5 mast mount kit is available from Thrane Thrane If using the mast mount kit be sure that the mast is made from a non magnetic material ...

Page 24: ...it must be protected from mechanical stresses Use ultra violet resistant ties when securing the cable and use grommets when the cable passes through holes Make a dripping loop for the cable entrance to the below deck compartments to avoid water running on the cable B BELOW ELOW D DECK ECK U UNIT NIT I INSTALLATION NSTALLATION Install the below deck unit in a protected but ventilated area Ensure ea...

Page 25: ...poles on the screw mount connector before the power cord is inserted The power cord must have a low impedance and must be connected to the vessel DC power fuses group with a short path It is recommended as a minimum to use the following AWG cable dimensions less than 5 meters use AWG 12 up to 12 meters use AWG 8 Using a cable with too high an impedance might result in failure to start up when the ...

Page 26: ...le speaker If an external speaker is used it must have an impedance of 8 Ohm The external speaker output is balanced hence the outer conductor is not grounded Extra Ringer An output for an external ringer is available on the 6 pole PTR screw connector The ringer output is an RS 410 open collector output with the return wire connected to secondary ground When using an external ringer make sure that...

Page 27: ...tapping screws and the screw holes are then covered with adjacent patches The cable to the main unit can either run straight down in a flush mount from the cradle unit or be bend backwards for a hidden cable installation If the hidden cable installation is performed or the cradle cable must be led through tight areas or holes then the cradle unit can be opened and the cable disconnected from the c...

Page 28: ... mode on hand set Menu Config Antenna Compass Cal Start Cal 3 Start to turn the boat at a constant rate of approximately 5 degrees per second 4 When the boat is turning at a constant rate enter magnitude and sign of vertical component of magnetic field strength on handset and the calibration measurements are started 5 Note the yaw angle of the boat 6 Let the boat turn through 400 degrees and then ...

Page 29: ...ans that the hard iron magnetism is less than 90 of the earth magnetic field 0 means that the hard iron magnetism is higher than 90 of the earth magnetic field If the hard iron factor is less than 4 it is advisable to mount the antenna at a less magnetic position on the vessel Right digit number of calibrations performed A value of 0 indicates that no calibrations have been performed and that the ...

Page 30: ... 63 Stockholm 483 Buenaventura 161 Haikou 200 Montevideo 142 Sydney 519 Callao 5 Halifax 502 Muara port 49 Tanjung Uban 123 Cape Town 244 Hamilton 412 Naples 382 Tema 81 Ceuta 323 Helsinki 491 New Plymouth 504 Valletta 339 Colombo 24 Hobart 596 New York 505 Valparaiso 134 Conakry 18 Honolulu 221 Osaka 352 Vancouver 529 Copenhagen 466 Istanbul 399 Oslo 482 Vancouver 504 Cork 444 Jakarta 236 Phnom P...

Page 31: ...Installation Guide 15Oct99 Page 15 ...

Page 32: ...Installation Guide Page 16 15Oct99 ...

Page 33: ... is equipped for full operation and access of the Capsat Telephone terminal It contains indicators LCD display and keypad together with microphone ear piece and adjustable volume The handset is illustrated below Figure Figure 3 3 1 1 Handset Display Symbols Handset Display Symbols DISPLAY SYMBOLS Y More entries above Z More entries below qqqq Signal strength rqqqq Battery capacity Only portable 2n...

Page 34: ...on for the individual LED s are found in Table 2 Table 3 contains the description for the LCD display symbols Table Table 2 2 User Indicator LEDs User Indicator LEDs NAME COLOUR DESCRIPTION POWER GREEN Lights steadily when the terminal is on Flashes when in sleep mode ALARM RED Lights red when an alarm is present RING YELLOW Flashes yellow when ringing Lights steadily during call SYNC GREEN Lights...

Page 35: ... Capacity Only Capsat Mobile Telephones Shows the current capacity of the battery For a fully charged battery all four bars should be lit 2nd Button Pressed Indicates that the G button was pressed and the 2nd function of the next key pressed will be interpreted E g when is lit and the O key is pressed then the Mute function is executed Security Enabled When lit the terminal can only be accessed by...

Page 36: ...ror is detected in the entered string of symbols the clear key D must be pressed until the symbol can be re entered Table Table 5 5 Keypad Functions Keypad Functions KEY NORMAL MODE ALPHA MODE 2ND MODE H Power on off Must be held for 3 seconds to switch off A Exit Menu Cancel selection C Accept selection D Delete Back space Delete Back space Insert entry B Move one selection up Edit entry F Enable...

Page 37: ...er by removing the SIM Card cover located at the side of the telephone however as the operation changes the identity of the Capsat Telephone calls in progress will be terminated and the transceiver will be initialised When inserted the following data will be retrieved from and stored on the SIM card phone book call log tel numbers LES lists PIN1 and PIN2 The SIM Card is inserted with the golden co...

Page 38: ... been received the handset will display the currently selected Area Ocean Region and the name LES Access Code of the default selected LES IOR PTT TELE _ The Bulletin Board contains information needed for operation in the Inmarsat phone mini M network system Without the Bulletin Board no operations like telephone calls etc can be done The Capsat Telephone will automatically update the display from ...

Page 39: ...ay is updated as specified in the previous section First time an Area is selected for operation a random LES is selected as default When you are making e g an outgoing satellite call the default LES is used for that call unless another LES specifically has been chosen for the call If you are using the selected Area for the first time select a default LES The current default selected LES is marked ...

Page 40: ...Getting Started Page 24 15Oct99 ...

Page 41: ...en entered Service Codes Also two digit codes but not preceded by S which refers to optional services provided by the Land Earth Stations See Appendix D for a list Local Numbers With an auxiliary telephone connected to the AUX FAX port it is possible to make local calls from the handset to the auxiliary telephone and vice versa The local call codes are one digit numbers Dialling numbers is simple ...

Page 42: ...d the default LES will be used The Type Type field holds a 1 digit value and specifies the type of call 0 for AUX Phone calls 1 for AUX FAX calls The value of the type field will over The Phone number Phone number field specifies the subscriber number to be called including call prefix for automatic calls 00 and country code e g 45 for Denmark It holds up to 22 digits Subscriber Number Format Hand...

Page 43: ...phone numbers dialled U Select a number in the list BE To accept a number press C Start the call U The short code 0 represents the last telephone number dialled Pressing the U key once will display a list of the last up to 20 numbers dialled It is now possible to scroll through the list and select a number by pressing the C key You can accept it with a second press on the U key or you may change t...

Page 44: ... accept using the U key Telephone Call Using Short Code Telephone Call Using Short Code Enter short code prefix S Enter short code JM Display the corresponding telephone number U Start the call U Refer to section Phonebook in chapter 5 for general information about short codes The short code prefix in front of the short code must be entered If not the call will be recognised as a 2 digit code call...

Page 45: ...use the volume control at the side of the handset to control the speech level The GQ key combination enables disables the speaker in the terminal The a symbol shows whether the speaker is On Off To mute the microphone press GO When muted the Off hook indicator b will flash in the display Calls are cleared in two ways 1 Pressing the I key 2 Place the handset in the cradle when the speaker is Off i ...

Page 46: ...ng ringing Phone Answer the call Phone connected with subscriber connected Phone Phone Clear the call Place phone on hook If the call is cleared by the calling subscriber or cleared in an abnormal way you will hear a congestion tone as an indication of a call clearing The phone must be placed on hook before a new call can be established Refer to appendix E for more information about the tone signa...

Page 47: ...ll prefix for automatic call TT Enter country code MN Enter telephone number LRNNQQTT Start the call U Handset is calling calling Handset Handset connected with LES connected Handset LES Handset connected with subscriber connected Handset Ph Enable Disable speaker GQ Clear the call I 0 02 24 Call logged Procedure To Call Other Inmarsat Phone Mini M Terminals Procedure To Call Other Inmarsat Phone ...

Page 48: ... the call procedure and display the message Handset calling When the Capsat Telephone has established the call to the LES the message Handset LES connected will be displayed The LES now calls the subscriber When the subscriber answers the call the message Handset Ph connected will be displayed The RING indicator lights steadily during the connection The billing of the call starts when the subscrib...

Page 49: ...lephone number connected to the national PSTN Enter call prefix for automatic call TT Enter country code MN Enter telephone number LRNNQQTT Start the call U Telephone is calling calling Phone Telephone connected with LES Phone LES connected Telephone connected with subscriber connected Phone Phone Clear the call Place phone on hook 0 02 24 Call logged Calling Other Inmarsat Phone Mini M From The A...

Page 50: ...hone Phone connected will be displayed The billing of the call starts when the subscriber answers the call and there is an end to end connection between the Capsat Telephone and the subscriber Note that only outgoing satellite calls are billed If the call is cleared by the calling subscriber or cleared in an abnormal way you will hear a congestion tone in the telephone as an indication of a call c...

Page 51: ...dset has to be out of the menu system to show these messages Call Transfer During an end to end connection incoming or outgoing satellite call between the Capsat Telephone and the subscriber it is possible to transfer the call between the handset and the auxiliary telephone connected to the terminal The call transfer is activated by pressing the R key On the handset the R key is generated with the...

Page 52: ... menu system Fax is ringing ringing Fax Answer the call Fax connected with subscriber connected Fax Fax Negotiating Negotiating Receiving page x Receiving page 1 Page x confirmed Page 1 confirmed Receive successful Receive successful Clear the call Fax placed on hook An error message is displayed if the call is cleared in an abnormal way Making Fax Calls If the fax machine has a keypad the dial nu...

Page 53: ...achine Some fax machines only allow 5 or 6 ringing sequences from the Start key is pressed and until the call must be answered In this case you must wait to press the Start key until the call is being answered If the Start key is not pressed the message Press Start on fax will be displayed If the Start key is not pressed immediately after this message the fax call will be cleared The billing of th...

Page 54: ...ervice The Capsat Telephone works almost like an ordinary data modem The differences are caused by the medium of transfer and therefore some modem features e g tone dialling are irrelevant However it is possible to specify tone dialling for compatibility with ordinary data modem but this information is not used A PC or other terminal device DTE running an asynchronous communication program has to ...

Page 55: ...dset when the Capsat Telephone enters the Data Mode If the 3 escape characters are entered the Capsat Telephone will change from Data Mode into Online Command Mode In the Online Command Mode the command ATH or ATH0 can be given to clear the connection Making Data Calls In the following it is described how outgoing data calls are made from the DTE The text in brackets are responses from the Capsat ...

Page 56: ...re To Call Other Inmarsat Phone mini M Data Modems Procedure To Call Other Inmarsat Phone mini M Data Modems Enter AT command for dialling ATD Enter call prefix for automatic call 00 Enter country code 870 Enter IMN 7XXXXXXXX Start the call Return Capsat Telephone is calling calling Data Capsat Telephone connected with LES connected Data LES Capsat Telephone connected with subscriber connected Dat...

Page 57: ...acters are entered the Capsat Telephone will change from Data Mode into Online Command Mode In the Online Command Mode the command ATH or ATH0 can be given to clear the connection If the call is billed payment information is stored in the call log and the call duration is displayed for some seconds in the display The data number has a dial format similar but not equal to the dial format for voice ...

Page 58: ...bed below can be given AT Command Set The commands which can be given to the Capsat Telephone are specified in the PCCA STD 101 and the ITU T V 25ter standards These standards consist of provisions and references based on the popular AT Command Set described in the standards ANSI TIA EIA 602 and ANSI TIA EIA 615 together with some extended AT I AT G and AT W Command Sets All command lines entered ...

Page 59: ...Call Types 15Oct99 Page 43 ...

Page 60: ... can be dialled in emergency situations regardless of configuration Insertion and editing of the emergency phone book is done from the configuration menu and requires access to the MES PIN2 code Help desk calls are always billed to the terminal NOTE Help desk calls can not be performed with a SIM card inserted in the terminal From this menu item the user can initiate a call to a subscriber from a ...

Page 61: ... subscriber is stored It can be used for quick access of the entry when dialling The list of entries in the phone book is sorted according to Short Code An entry in the list is displayed with Short code and subscriber s name or Short code and dial string Accessing The Phone Book The phone book can only be entered when non empty There are two ways to enter the phone book from outside the menu syste...

Page 62: ...4 01 REBECCA 04 FRANK Deselect Alpha Mode F Enter short code JM Select Alpha Mode F 14 THRANE 15 JOHN Add Entry There are 3 ways to insert an entry into the phone book It can be inserted directly from outside the menu system or it can be inserted from within the menu system either at the top level or from the sub menu of the phone book For the latter two cases the procedure is the same 1 Insert Di...

Page 63: ...e press A If the short code has been modified to an already existing short code then the display will show Entry exists until a key is pressed and prompt for an overwrite accept Overwrite No To toggle between Yes and No press BE To accept selection press C To restore the old value press A You can display an entry after having selected the Edit function simply by using the C key or the BE keys with...

Page 64: ...Region Automatic is only available for Capsat Mobile Telephones see appendix J for further information Table Table 7 7 Ocean Regions Ocean Regions Ocean Region Name Automatic Atlantic Ocean Region West AORW Atlantic Ocean Region East AORE Pacific Ocean Region POR Indian Ocean Region IOR Spare 1 Spare 1 Spare 2 Spare 2 Spare 3 Spare 3 Spare 4 Spare 4 Use the arrow keys to find the new ocean region ...

Page 65: ... list A Edit LES name GB M MAILBOX AILBOX The mailbox feature handles the alert messages being sent from LESs When a land subscriber makes an incoming call to a terminal which is busy switched off etc the LES may offer the facility to record a short message When the terminal again becomes operational an alert message is sent indicating that the LES has recorded a short message for the terminal The...

Page 66: ...y the last 6 digits of the dialled number Pressing C will display the entire telephone number followed by the text string The format of the text string is CALL DURATION Displayed as either minutes and seconds 05M23 or hours and minutes 01H15 CALL TYPE Voice V Fax F Data D OCEAN REGION Atlantic Region West W Atlantic Region East E Pacific Ocean Region P Indian Ocean Region I LES ACCESS CODE The 3 d...

Page 67: ...ess to the SIM lock feature SIM lock PIN code must be entered every time SIM lock is either enabled or disabled SIM unblock PIN1 PIN2 SIM unblock PIN1 PIN2 These pin codes are used to unblock SIM PIN1 PIN2 SIM PIN1 PIN2 will be blocked after 3 incorrect attempts to enter SIM PIN1 PIN2 There will be allowed 10 attempts to unblock SIM PIN1 PIN2 after that the SIM card will be blocked and the SIM car...

Page 68: ...D LES X STD ALLOW LES X PIN 2 X HELP DESK X1 PIN CONFIG X ROUTE IDs X ALLOWED DIAL X PH BOOK DIAL X AUTO PREFIX X BAR SERVICE X SIM LOCK X2 STU ENABLE X3 Before updating PIN codes it is necessary to enter the old PIN code and then enter the new PIN code twice before the result message is displayed The messages are PINxx updated updated The PIN code PINxx was successfully updated PIN code PIN code ...

Page 69: ...is menu item selects what service type to use at the auxiliary connector The options are NONE To disable the auxiliary connector AUX PHONE To use voice services AUX FAX To use FAX services NOTE To achieve maximum talking time the auxiliary connector should be disabled in order to save power in the listening and talking modes In sleep mode the connector is always disabled Voice carrier This menu it...

Page 70: ...ains following entries Ring volume The ringer volume is adjusted in this entry A setting to Silent will inhibits the ring signal Tone 1 The first tone is adjusted in this entry Tone 2 The second tone is adjusted in this entry Slow Fast The alternation speed between the 2 tones is adjusted in this entry Key Beep Beep when key is pressed may be disabled enabled The volume level is pre set from facto...

Page 71: ...ESs The menu item contains a submenu with the following items Default LES Preferred LES Allowed LES Default stand alone LES Preferred stand alone LES Allowed stand alone LES When selecting one of the LES lists the user first has to select the ocean are to deal with Default LES Default LES This menu item is identical to the item in the upper level of the main menu Preferred LES Preferred LES This m...

Page 72: ...SIM card is not inserted the terminal will operate on the allowed LESs in the terminal only Upon entry of this menu item a list of LESs will be displayed with the allowed LESs at the top followed by the remaining LESs in the Bulletin Board listed in ascending order according to the LES Access Code All allowed LESs are marked with a number 01 XX where XX is the access code of the allowed LESs The r...

Page 73: ...em provides the possibility to operate on the stand alone allowed LESs The stand alone allowed LESs are the group of LESs which the user is forced to use in case of NCS failure This menu item is protected by PIN2 If the SIM card is inserted the terminal will operate on the STD allowed LESs on the SIM card only If the SIM card is not inserted the terminal will operate on the STD allowed LESs in the...

Page 74: ...for the user to use in calls If the list is empty the user has a free choice An example of a list can be 0045 for all numbers in Denmark 0044 171 728 1000 only Inmarsat in England Whenever a user dials a number either manually or by selecting it from the phone book the number is checked against the allowed dial list and the call will only be initiated if a match is found Following operations are p...

Page 75: ...ce This menu item provides the possibility to bar one or several of the services in the terminal There must always be at least one operable service left Voice Fax Data Each service can be barred in both incoming and outgoing direction separately Protected by CONFIG PIN Help Desk This menu entry handles the help desk phone book of the terminal The following operations are possible Insert new entrie...

Page 76: ...o activate the prepaid function This is done by entering a unique 20 digit prepaid code This must only be done by the service provider STU This item enables disables the STU facility Protected by a special constructed Thrane Thrane PIN code Log to Prn This menu item is used to control the way the call log is printed The options are Manual No automatic call log printing The call log can be printed ...

Page 77: ...Use C to stop the compass calibration The quality of the compass calibration can be controlled by the compass calscore parameter also described in the installation chapter Accessories The accessories menu is only available in land Capsat Disc and Maritime Telephones Handsfree Handsfree Handsfree must be enabled when an external microphone is connected It is then possible to carry out a conversatio...

Page 78: ...nition Ignition If enabled an external input can be used to power the terminal on and off The input is typically connected to the ignition system on a vehicle The terminal will then power on and off according to the ignition signal If the ignition is turned off during a call the terminal will stay powered on until the call is cleared by the user If sleep mode is enabled the terminal will go into s...

Page 79: ...pe Thrane Thrane Serial Number of the Capsat Telephone Inmarsat Serial Number ISN of Capsat Telephone Print Circuit Board PCB number Forward ID of the Capsat Telephone Main CPU software version Prepaid version Frame Processor software version Voice Codec DSP software version Fax DSP software version STU IIB and STU III 2400 baud software version Handset software version BOOT software version SIM C...

Page 80: ...id Page 4 Contains the issue number 1 31 of page 4 If the page 4 is not up to date it is displayed as invalid Page 5 Contains the issue number 1 31 of page 5 If the page 5 is not up to date it is displayed as invalid Spot Beam ID Invalid or ID 1 63 Contains the Spot Beam ID 1 63 automatically selected by the Capsat Telephone It will be displayed as invalid if not found yet No calls can be made if ...

Page 81: ...ait until the FrontEnd is cold before turning On the power If the alarm is still present contact your agent Platform Platform only Capsat Disc and Maritime Telephones Platform ID Contains the Platform types OmniPless Land Mobile OmniPless Maritime KVH Land Mobile KVH Maritime Version Contains the version number of the Platform State Contains the state of the Platform Reset Platform making initiali...

Page 82: ...ade Elevation Contains the elevation angle in 0 1 degrees resolution 0 means horizontal direction and 900 means vertical direction 999 means elevation angle unknown The elevation angle does not comply to the Land Mobile Platform Azimuth Contains the azimuth angle in 0 1 degrees resolution 0 means Maritime Platform pointing magnetic north or Land Mobile Platform pointing in the forward direction of...

Page 83: ...Each alarm is stored with the following information Type Active Time Date Text The Type field defines what kind of alarm is stored The following alarm types exist in the Capsat Telephone Rx tune failure Tx tune failure RF Block limit Antenna failure MSR invalid Message Status Record MIDR invalid MES ID Record NSR invalid Network Status Record SVR invalid Scrambling Vector Record DSP failure The Ac...

Page 84: ...EL N NUMBERS UMBERS The 9 digit International Mobile Numbers IMN of the terminal itself can be entered for later reference using this menu The menu has 4 entries Handset Fax Data and Aux The number associated with each entry can be displayed by changing from ABC mode with F key The numbers are pre set to 000000000 from factory It is up to the service provider or user to enter the correct numbers T...

Page 85: ...Appendix A List of Abbreviations 15Oct99 Page 69 ...

Page 86: ...enna TT 3620C Mini M Operator Handset TT 3622A Mini M Handset Cradle Antenna Cable Manual Your TT 3064A Capsat Maritime Telephone can be supplied with the following optional equipment TT 3624A Hands free Kit Option 942 Antenna Cable 10 m TNC TNC Option 944 Antenna Cable 20 m TNC TNC Option 945 Antenna Cable 30 m TNC TNC Option 946 Antenna Cable 40 m TNC TNC Option 947 Antenna Cable 50 m TNC TNC Op...

Page 87: ... the sensors and the step tracking algorithm If synchronism with the satellite is lost for more than 130 seconds the sky scan mode is entered for re acquiring synchronism with the satellite Sky scan mode The sky scan mode is automatically entered during initial acquisition of a satellite after power up when a different satellite is selected by the user or the signal has been lost for more than 130...

Page 88: ...s also possible to configure the DCE Interface connector as a Hayes compatible modem port The DCE Interface is a 9 pole female Sub D connector DB9 The pin assignments and the pin functions are described in the figure and table below 5 1 9 6 Figure Figure 6 6 4 4 DCE Interface Connector DCE Interface Connector DCE Interface connector Pin Number Pin Function Signal Direction 1 DCD Output 2 RXD Outpu...

Page 89: ... 2 Not used 3 Signal A Ring Input Output 4 Signal B Tip Input Output 5 Not used 6 Not used Table Table 11 11 Phone Fax Pin Assignments Phone Fax Pin Assignments External Microphone Input A standard hands free kit microphone can be connected by a ø2 5 mm mono connector for hands free operation The center conductor feeds 2 5 Vdc to the built in preamplifier of the microphone standard hands free micr...

Page 90: ...12 DC Input Port Pin Assignments DC Input Port Pin Assignments AUX Interface connector Pin Number Pin Function Signal Direction 1 Ignition Det Input 2 Ignition Ret 3 Radio Mute Output 4 Return 5 Ext Bell Output 6 Return Table Table 13 13 AUX Interface Port Pin Assignments AUX Interface Port Pin Assignments ...

Page 91: ...19 2 kbps DB 9 female connector Printer Interface Serial EIA standard RS 232E max 19 2 kbps DB 9 female connector SIM Card GSM like operation ISO 7816 Microphone ø2 5 mm mono connector bias 2 5Vdc Speaker 8 Ohm ø3 5 mm mono connector Ignition Detect Opto isolated input PTR screw connector Extra Ringer RS410 type N open collector output PTR screw connector Secondary referenced Radio Mute RS410 type...

Page 92: ...andset Dimensions H W D 200 mm x 52 mm x 33 mm Weight 0 25 kg Handset Specifications Display 2 12 Alpha plus additional symbols Background light Keypad 4 3 Numeric keypad 3 3 Function keypad Volume Control Att range 20 dB Power Supply 5 2 V 120 mA Dimensions L W H 198 52 32 mm Weight 0 32 kg Connector 8 pole RJ 11 connector Note Our products are under continuous research and development Any inform...

Page 93: ...Appendix A List of Abbreviations 15Oct99 Page 77 ...

Page 94: ...lay LES Land Earth Station MES Mobile Earth Station MIDR MES ID Record MIR MES Initialisation Record MSR MES Status Record NCS Network Co ordinating Station NMI Non Maskable Interrupt NSR Network Status Record OID Originating Identification Digits DID Destination Identification Digits PABX Private Automatic Branch eXchange PC Personal Computer PCB Printed Circuit Board PIN Personal Identification ...

Page 95: ...endix B Antenna Azimuth Elevation 15Oct99 Page B 1 A APPENDIX PPENDIX B B A ANTENNA NTENNA A AZIMUTH ZIMUTH E ELEVATION LEVATION Figure Figure 6 6 1 1 Atlantic Ocean Region West Atlantic Ocean Region West ...

Page 96: ...Appendix B Antenna Azimuth Elevation Page B 2 15Oct99 Figure Figure 6 6 2 2 Atlantic Ocean Region East Atlantic Ocean Region East ...

Page 97: ...Appendix B Antenna Azimuth Elevation 15Oct99 Page B 3 Figure Figure 6 6 3 3 Pacific Ocean Region Pacific Ocean Region ...

Page 98: ...Appendix B Antenna Azimuth Elevation Page B 4 15Oct99 Figure Figure 6 6 4 4 Indian Ocean Region Indian Ocean Region ...

Page 99: ...planned or already in operation A ATLANTIC TLANTIC O OCEAN CEAN R REGION EGION W WEST EST Operator LES Access Code Name Comsat 001 Southbury BT 002 Goonhilly KDD 003 Burum Telenor 004 Eik OTE 005 Thermopylae France Telecom 011 Laurentides ST12 012 Burum IDB 013 Laurentides Morsviazsputnik 015 Laurentides T Mobil 111 Laurentides Telstra 222 Laurentides Italia Telecom 555 Fucino ...

Page 100: ...T AST Operator LES Access Code Name Comsat 001 Southbury BT 002 Goonhilly KDD 003 Burum Telenor 004 Eik France Telecom 011 Aussaguel Station 12 012 Burum IDB 013 Laurentides Morsviazsputnik 015 Laurentides Saudi Telecom 025 Jeddah T Mobil 111 Raisting Hong Kong Telecom 118 Laurentides Telstra 222 Laurentides ...

Page 101: ...EAN R REGION EGION Operator LES Access Code Name Comsat 001 Santa Paula BT 002 BT Pacific KDD 003 Yamaguchi Indosat 007 Jatiluhur France Telecom 011 Aussaguel ST12 012 Yamaguchi IDB 013 Perth Morsviazsputnik 015 Perth T Mobil 111 Perth Singapore Telecom 210 Sentosa Telstra 222 Perth ...

Page 102: ...rator LES Access Code Name Comsat 001 Comsat Eurasia KDD 003 Yamaguchi Telenor 004 Eik Indosat 007 Jatiluhur France Telecom 011 Perth ST12 012 Burum IDB 013 Perth Morsviazsputnik 015 Perth Malaysia Telecom 060 Kuantan T Mobil 111 Raisting Singapore Telecom 210 Sentosa Telstra 222 Perth VSNL 306 Arvi ...

Page 103: ...mation 13 National Operator 14 National Information 17 Telephone Call Booking 20 Access to a Maritime PAD 23 Abbreviated dialling 24 Post fax 31 Maritime Enquiries 32 Medical Advice 33 Technical Assistance 34 Person to Person call 35 Collect call 36 Credit Card call 37 Time and Duration 38 Medical Assistance 39 Maritime Assistance 41 Meteorological Reports 42 Navigational Hazards and Warnings 43 S...

Page 104: ...Appendix D 2 Digit Service Codes Page D 2 15Oct99 ...

Page 105: ...in an outgoing satellite call only It is a frequency of 425 Hz 1 0 seconds ON 4 0 seconds OFF 20 duty cycle Please do not mix the ringing tone together with the tone used for an incoming call The tone for an incoming call is not a part of the Inmarsat M system It is completely designed by the customer The busy tone is used if the called subscriber is busy It is a frequency of 425 Hz 0 5 seconds ON...

Page 106: ...Appendix E Tone Signals Page E 2 15Oct99 ...

Page 107: ...d Below is a list of the Cause Codes and their corresponding text displayed in the handset The Cause Codes are defined by Inmarsat By experience we know that you might receive other Cause Codes from the LESs not defined by Inmarsat In this case the Cause Code is displayed as the 4 digit hexadecimal value in the handset Auth check failed 1197 Call cleared by the LES because the authentication check...

Page 108: ... due to blockage etc Call preempt at LES 1145 Call cleared by LES A higher priority call arriving at the LES causes this call to be cleared Call preempt at MES 1541 Call cleared by MES due to an early user clear during the call setup Called party busy 111F Call cleared by LES Called number is busy Can t accept present 1192 Call cleared by the MES because incoming calls are not allowed barred or du...

Page 109: ...lable LES long interruption 1166 Call cleared by the LES because the LES has lost the synchronisation with the MES for a long period Les No assignment 11C5 Call cleared by LES LES time out due to no assignment received from NCS during call setup LES time out 112F Call cleared by LES LES time out due to no answer received from MES LES time out 12C5 Call cleared by LES LES time out due to no dialled...

Page 110: ...S because the MES is still transmitting 5 seconds after having cleared the call itself MES time out 1120 Call cleared by MES MES time out due to no response from NCS in initial call setup MES not commissioned at NCS NCS reject MES busy 1118 Call cleared by the NCS because the MES according to the NCS is already in progress with a call is busy NCS reject of call 11B8 Call cleared by the NCS for uns...

Page 111: ...ok hang up while setting up the SCPC channel Repoint antenna 1363 Call cleared by the MES because the user commands the MES antenna into another ocean region SCPC channel not avail 1158 Call cleared by the NCS because no SCPC channels are currently available Service not available 1185 Call cleared by LES Service not provided at this LES Service not available 1195 Call cleared by LES Service tempor...

Page 112: ...endix F List of Cause Codes Page F 6 15Oct99 Spot beam id invalid 11D2 Call cleared by NCS Spot beam ID in call setup invalid Terr i f congested 1154 Call cleared by LES Terrestrial circuits are congested ...

Page 113: ... out is barred 0116 Call rejected by MES Outgoing data calls are not allowed Fax out is barred 0115 Call rejected by MES Outgoing fax calls are not allowed Invalid phone number 010B Call rejected by MES because of a fault in the dial string format or because a check against the Allowed Dial list fails MES time out 0004 Call rejected by MES because more than 45 seconds have been used to enter the s...

Page 114: ......

Page 115: ...p any further execution Please contact your agent manufacturer Error code Text 00h No error 01h Watchdog time out 02h Overflow 03h Array bounds 04h Illegal opcode 05h Numeric escape 06h Divide error 07h Memory error 08h BIOS checksum error 09h No user program installed 0Ah Illegal NMI encountered 0Bh Unexpected interrupt 0Ch Single step 0Dh Breakpoint 0Eh Watch not advancing 0Fh EEPROM r w test fa...

Page 116: ...Appendix G List of System Errors Page G 2 15Oct99 ...

Page 117: ...antenna Handset display not updated to e g IOR PTT TELE Press the A key until the text Wait for NCS appears in the display Normally the Bulletin Board will be up to date quickly but if it has been changed since last update you may have to wait for some minutes Antenna alarm If the antenna is not connected or connected after power up you will get an antenna alarm If you continuously get antenna ala...

Page 118: ...Appendix H Trouble Shooting Page H 2 15Oct99 ...

Page 119: ...iated text for the AT WQ command refer to chapter 4 Data Modem Numeric Text 100 Syntax Error 101 Invalid parameter 102 Missing mandatory parameter 103 Too many parameters 104 Invalid parameter length 200 Facility unavailable 201 No call announcement 202 Not connected 300 MES busy 301 MES unavailable 302 MES not responding 400 Satellite not found 401 Invalid LES 402 Invalid TNID ...

Page 120: ...Appendix I Extended Error Codes Page I 2 15Oct99 ...

Page 121: ...be selected and the Capsat Telephone will exit the automatic search mode After a few seconds the normal message e g AORE ST12 will be displayed in the handset meaning that calls can now be made If the user uses the A key the Capsat Telephone will also exit the automatic search mode but it will select the Area Ocean Region last chosen If the last chosen Area Ocean Region is not equal to the Area Oc...

Page 122: ...an Region When the Capsat Telephone is not operating in automatic search mode an extra entry Automatic is added to the Area menu see the chapter Menu System If the entry Automatic is selected the Capsat Telephone will enter the automatic search mode as described above If an Area Ocean Region is selected the Capsat Telephone will exit the automatic search mode if active ...

Page 123: ...me antenna is commanded into step tracking After a few seconds the normal message e g AORE ST12 will be displayed in the handset meaning that the Capsat Telephone is now ready for calls During the idle period where no activity is made on the Capsat Telephone the azimuth and elevation angles of the antenna together with the signal threshold level will be stored with regular intervals in the Capsat ...

Page 124: ...he Area Ocean Region currently selected The message Full skyscan started will be displayed in the handset One channel one frequency is used at a time If no signal is found during the first full scan the next channel frequency belonging to the selected Area Ocean Region is used for the next full scan etc If however a signal is found during the full scan a signal threshold level based on the best re...

Page 125: ...cquisition skyscan searches a part of the sky for the first signal from the satellite belonging to the Area Ocean Region currently selected A part of the sky may be 360 degrees turn in azimuth with fixed elevation angle or a circle of 20 30 degrees around the current azimuth elevation position The message Re skyscan started will be displayed in the handset If no signal is found within app 15 minut...

Page 126: ...ignal threshold level is found at the current position the land mobile antenna is commanded into step tracking After a few seconds the normal message e g AORE ST12 will be displayed in the handset meaning that the Capsat Telephone is now ready for calls During the idle period where no activity is made on the Capsat Telephone the signal threshold level will be stored with regular intervals in the C...

Page 127: ...rmanently it will start a reacquisition skyscan For setting of the permanent loss of signal time out see the section Sync Lost Tm in chapter Menu System Short algorithm description Reacquisition skyscan Step tracking Ready Description of the various scan algorithm Description of the various scan algorithm Full skyscan Full skyscan The full skyscan searches the whole sky 0 360 degrees in azimuth 0 ...

Page 128: ...land mobile antenna may not be moved Reacquisition skyscan Reacquisition skyscan The reacquisition skyscan searches the sky for the first signal from the satellite belonging to the Area Ocean Region currently selected The search is made as a 360 degrees turn in azimuth with the fixed elevation angle found during the last fine tuning The message Re skyscan started will be displayed in the handset I...

Page 129: ...Appendix J Search Algorithms 15Oct99 Page J 9 ...

Page 130: ......

Page 131: ... at the beginning of every command line If it is specified without any successors the Capsat Telephone will respond with an OK result message Can be used to check if you have contact with the Capsat Telephone from the DTE D_ Dial command Only the digits 0 9 following this command will be bypassed in the dial string The characters A D can be specified for compatibility with ordinary data modems but...

Page 132: ...e L2 L2 Medium speaker volume Medium speaker volume L3 High speaker volume M_ Setting of internal speaker Not used but can be specified for compatibility with ordinary data modems M0 Internal speaker Off M1 M1 Inter speaker On until carrier detected Inter speaker On until carrier detected M2 Internal speaker always On O Return to Data Mode Other commands specified after the O command will not be e...

Page 133: ...ering Data Mode dial tone is disabled busy detection is enabled X4 X4 CONNECT text result code entering Data Mode dial tone and busy detection are enabled Z_ Retrieve profile 0 or 1 as active configuration Other commands specified after the Z command will not be executed This command will change the DTE DCE baudrate as in the retrieved profile Z0 Retrieve profile 0 as active configuration Z1 Retri...

Page 134: ...behaviour D0 DCE ignores DTR D1 Online Command Mode entered upon On Off D2 D2 Clearing of call upon On Off Clearing of call upon On Off F Reset active configuration to factory defaults This command will leave the DTE DCE baudrate refer to IPR commands specified in the active configuration unchanged V Display active configuration profile 0 and 1 W_ Store active configuration as profile 0 or 1 W0 St...

Page 135: ...ing disabled Valid range of values 0 Auto Answer Ring disabled 1 255 S0 n Set value of register S0 Display current value of register S1 Ring Counter Records the number of incoming rings when the Capsat Telephone rings When this value equals the value in S0 and is greater than 1 the Capsat Telephone will go Off hook Factory setting 0 Valid range of values 0 255 S1 n Set value of register S1 Display...

Page 136: ...play current value of register S4 Line Feed Character Specifies the ASCII value of the line feed character It is used when formatting output for result codes info text etc from Capsat Telephone to DTE Factory setting 10 Valid range of values 0 127 S4 n Set value of register S4 Display current value of register S5 Backspace Character Specifies the ASCII value of the backspace character It is both t...

Page 137: ...rent value of register S7 Remote Carrier Wait Time Specifies how many seconds the Capsat Telephone should wait for connection with the modem called Not used but can be specified for compatibility with ordinary data modems Factory setting 45 Valid range of values 1 255 S7 n Set value of register S7 Display current value of register S8 Comma Pause Time Specifies how many seconds to pause for each co...

Page 138: ... how long in tenths of a second before the Capsat Telephone disconnects the line after having detected loss of DCD signal at the modem called Not used but can be specified for compatibility with ordinary data modems Factory setting 14 Valid range of values 0 255 S10 n Set value of register S10 Display current value of register S11 Touch tone Dialling Speed Specifies the time in milliseconds betwee...

Page 139: ...me Specifies the timeout in 1 50 of a second after having received the escape sequence characters before the Capsat Telephone sends an OK result code to the DTE Factory setting 50 Valid range of values 10 255 S12 n Set value of register S12 Display current value of register ...

Page 140: ...M This command displays an identification of the model GMR This command displays the revision number IFC This command specifies the local flow control between the DTE and the Capsat Telephone DCE The DCE DTE parameter specifies how the DTE controls the flow of data from the Capsat Telephone If the parameter is omitted the factory setting DCE DTE 2 will be used The DTE DCE parameter specifies how t...

Page 141: ...ensions W Return OK result code WKSIZE This command sets the maximum ARQ window size for subsequent data calls using ARQ mode The n parameter specifies the maximum ARQ window size If the parameter is omitted the factory setting n 15 will be used WKSIZE n Set window size WKSIZE Display current setting WKSIZE Display available setting n 1 63 factory setting 15 WINMARSAT This command returns all the ...

Page 142: ...y selected Area WOR Display available Areas n 0 Atlantic Ocean Region West 1 Atlantic Ocean Region East 2 Pacific Ocean Region 3 Indian Ocean Region 4 Spare 1 5 Spare 2 6 Spare 3 7 Spare 4 WPRI This command selects the priority for the next outgoing data call The n parameter specifies the priority The factory setting is n 0 WPRI n Select priority WPRI Display selected priority WPRI Display availab...

Page 143: ...bose format WQ extended result code text or WQ cause code text WXR This command controls the format of a CONNECT response from the Capsat Telephone The n parameter specifies the format to use If the parameter is omitted the factory setting n 0 will be used WXR n Select format WXR Display selected format WXR Display available formats n 0 CONNECT DTE DCE rate 1 WXSR satellite rate ARQ NARQ WXTR terr...

Page 144: ...ffer used in direction LES Capsat Telephone The low parameter specifies the lower threshold level If the parameter is omitted the factory setting low 132 will be used The Capsat Telephone will issue an RR Receiver Ready packet signalling that it is ready to receive data from the LES The high parameter specifies the upper threshold level If the parameter is omitted the factory setting high 235 will...

Page 145: ...RQ 201 ARQ non V 42 NARQ WS46 This command specifies the standard to be used for data communication The n parameter specifies the standard to be used If the parameter is omitted the factory setting n 11 will be used WS46 n Select standard WS46 Display standard WS46 Display available standards n 11 Inmarsat WTNID This command selects the terrestrial network ID for the next outgoing data call The nn...

Page 146: ...ephone will issue an XON raise the CTS line signalling that it is ready to receive data from the DTE The high parameter specifies the upper threshold level If the parameter is omitted the factory setting high 136 will be used The Capsat Telephone will issue an XOFF lower the CTS line signalling that it is not ready to receive data from the DTE WTTL low high Select threshold levels WTTL Display thr...

Page 147: ...K Capsat Telephone has successfully executed a command CONNECT Capsat Telephone has made a connection with a remote modem Please also refer to the description of the WXR command above RING Capsat Telephone has detected an incoming call NO CARRIER A dial command has failed ERROR Capsat Telephone has found an error in the AT command line NO DIALTONE Setting the Capsat Telephone Off hook was not gran...

Page 148: ...Appendix K AT Command Set Page K 18 15Oct99 This page is blank ...

Page 149: ... figures in this appendix show the surface covered by the spot beams in each of the four ocean regions Use these maps to determine a if a location is covered by a spot beam and b towards which satellite to point the antenna Figure Figure 6 6 6 6 Atlantic Ocean Region West March 97 Atlantic Ocean Region West March 97 ...

Page 150: ...Appendix L Spot Beam Coverage Page L 20 15Oct99 Figure Figure 6 6 7 7 Atlantic Atlantic Ocean Region East Ocean Region East ...

Page 151: ...Appendix L Spot Beam Coverage 15Oct99 Page L 21 Figure Figure 6 6 8 8 Indian Ocean Region Indian Ocean Region ...

Page 152: ...Appendix L Spot Beam Coverage Page L 22 15Oct99 Figure Figure 6 6 9 9 Pacific Ocean Region December 96 Pacific Ocean Region December 96 ...

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