THOR Palazzo 2015, Owner'S Manual

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8
Introduction
This manual describes many features of your motorhome and provides a guide to operating procedures so that you can
obtain the best performance from those features. Your motorhome has been designed to conform with, or exceed, the
American National Standards Institute A 119.2, NFPA 1192, CANADIAN CAN/CSA-Z240 RV SERIES-99 (Canadian-built
or units built for Canada), and applicable motor vehicle safety standards. These standards establish the plumbing, heating,
electrical and other requirements for quality and safety. The seal attached just outside the entry door indicates compliance
with these standards. This seal is the outward sign of internal quality.
Like all automotive equipment, your motorhome will require care and regular maintenance in order to retain its maximum
performance characteristics. This manual, along with the specific instructions provided by the leading appliance manufacturers,
are in your Owner’s Information Kit. The Chassis Operator’s Manual outlines important areas of service and provides a
maintenance schedule. Please follow them carefully to ensure a safe trouble-free service. Study these instructions carefully.
A good working knowledge of your unit and how to care for it will help you enjoy many miles and years of recreational living.
If you have any questions regarding operation, maintenance, or service, please contact your dealer immediately so they can
assist you. Your dealer’s Service or Sales Department is equipped to handle most any problem that may occur. Customer
service is of the utmost importance to your dealer and is just as important to the manufacturer. This manual contains a
section outlining the warranty and explaining your rights and obligations, as well as the rights and obligations of the dealer
and manufacturer, under the terms of the warranty. Please read this section carefully. You will be better informed in case you
have a warranty related problem and your dealer will be better able to get you back on the road again in a timely manner.
We sincerely believe that your dealer and the factory representative will be able to solve any problem which may arise. If
their combined efforts are not satisfactory, please send a letter describing the circumstances to:
Thor Motor Coach
PO Box 1486
Elkhart IN 46515-1486
Thor Motor Coach Customer Service is the support arm for Thor Motor Coach, and was developed to streamline technical
assistance, warranty claims, authorization requests, and parts for our dealer network and owners. This will greatly improve
our business relationship with you, and our dealer network, and in the event of a problem, will get you back on the road
again in a timely manner.
You must include the dealer’s name as well as the model and serial number of your motorhome. The Thor Motor Coach
serial number is located on the bottom of the federal sticker, which is located in the driver’s compartment area. Thank you
for choosing our product. Your dealer and we, the manufacturer, will continually strive to merit your confidence.
Some equipment and features described or shown in this manual may be optional on your model.
This instructional manual is of a general nature only. Because of the continuous process of product
improvement conducted by Thor Motor Coach, it is possible that recent product changes may not be included in this manual.
Specifications may change without notice. This manual is accurate as of the date of publication. The instructions included
in this manual are intended as a guide, and in no respect extend the responsibilities of the manufacturing subsidiary, parent
company or affiliates beyond the standard written warranty as presented in this manual.
Note: Photographs or illustrations in this manual are representative of function and may or may not be
specific in their depiction of actual equipment, fabrics, interior or exterior decor, or design options
as installed on or in your motorhome.
This product is designed to provide temporary living quarters for recreational, camping, or travel.
Use of this product for long term or permanent occupancy may lead to premature deterioration of
interior finishes, fabrics, carpeting, drapes, or components. Damage or deterioration due to long term occupancy may not
be considered normal, and may under the terms of the warranty, constitute misuse, abuse, or neglect, and may therefore
reduce or void certain warranty protection.
CAUTION
CAUTION