11
Warranty
Unless prohibited by state law, repairs will not extend the time when you must commence a breach of warranty claim
and shall not extend the warranty coverage period. Some states do not allow the reduction of the time when a breach
of warranty claim must be commenced, so the reduction in time when a breach ofwarranty claim must be commeneded
may not apply to you. Any performance of repairs after the warranty coverage ends ORany performance of repairs to
those portions of your motorhome excluded from coverage shall be considered “good will” repairs. You should excpect
the need for warranty repairs. Warrantor may use new and/or remanufactured parts and/or components of substantially
equal quality to complete a repair. Damage to interior or exterior surfaces, trim, upholstery and other appearance
items may occur at the factory during assembly, during delivery of the motorhome to your selling dealer or on the
selling dealer’s lot. Normally, any damage is detected and corrected at the factory or by the selling dealer during the
inspection process. If you discover any damage when you take delivery of your motorhome, you MUSTnotify your dealer
ORTMC within 10 days of the date of purchase to have damage repaired at no cost to you. Minor adjustments, such as
adjustments to the interior or exterior doors, drawers, latches will be performed at no cost to you by your selling dealer
during the first 90 days of warranty coverage; thereafter, such adjustments are your exclusive responsibility as normal
maintenance.
LIMITATION AND DISCLAIMER OF IMPLIED WARRANTIES:
THE DURATION OF THE IMPLIED WARRANTY OF MERCHANTABILITY, WHICH MAY ARISE BY OPERATION OF STATE LAW, IS
LIMITED TO THE DURATION OF THE LIMITED WARRANTY AND IS LIMITED IN SCOPE OF COVERAGE TO THOSE PORTIONS
OF YOUR MOTORHOME COVERED BY THIS LIMITED WARRANTY. THIERE ARE NO EXPRESS WARRANTIES OR ANY IMPLIED
WARRANTIES OF MERCHANTABILITY ON THOSE PORTIONS OF THE MOTORHOME EXCLUDED FROM COVERAGE. There
is no warranty of any nature made by TMC beyond that contained in this Limited Warranty. No person has authority to
enlarge, amendor modify this Limited Warranty. The dealer is NOT Thor Motor Coach’s agent. TMC is not responsible for
any undertaking, representation or warranty made by any dealer or others beyond those expressly set forth within this
Limited Warranty. Some statesdo not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
REPAIR REMEDY:
Thor Motor Coach’s sole and exclusive obligation is to repair any covered defects discovered within the warranty
coverage period if: (1) within 10 days of your discovery of a defect you notify TMC ORan authorized dealership of the
defect; AND(2) you deliver your Motorhome to TMC ORan authorized dealership at your cost and expense.
BACK-UP REMEDY:
If the primary repair remedy fails to successfully cure any defect after a reasonable number of repair attempts, your sole
and exclusive remedy shall be to have Thor Mortor Coach pay an independent service shop of your choice to perform
repairs to the defect ORif the defect is incurable, have TMC pay diminution in value damages. THIS LIMITED WARRANTY
IS NOT A WARRANTY THAT PROMISES OR EXTENDS TO FUTURE PERFORMANCE BECAUSE THE WARRANTY DOES NOT
MAKE A REPRESENTATION ON HOW YOUR MOTORHOME WILL PERFORM IN THE FUTURE BUT INSTEAD REPRESENTS
ONLY WHAT THE REMEDY WILL BE IF A DEFECT EXISTS. THIS MEANS ANY BREACH OF ANY WARRANTY, EXPRESS OR
IMPLIED, OCCURS ON THE DATEOF DELIVERY/PURCHASE.
HOW TO GET SERVICE:
If you need assistance in locating an authorized warranty service facility, contact Warrantor’s Warranty Department
(877-855-2867). The mailing address is: P.O.Box 1486, Elkhart, Indiana 46515-1486 The “Acknowledgement of Receipt
of Warranty/Product Information” form must be returned to TMC promptly upon purchase to assure proper part
replacement and repair of your motorhome. Failure to return the “Acknowledgement of Receipt of Warranty/Product
Information” form will not affect your rights under the Limited Warranty so long as you can furnish proof of purchase.
For warranty service simply contact an authorized warranty service facility for an appointment, then deliver your
motorhome (at your expense) to the authorized warranty service facility.
EVENTS THAT DISCHARGE THOR MOTOR COACH’S OBLIGATIONS UNDER WARRANTY:
Transfer of the Warranty, misuse or neglect, accidents, unauthorized alteration, failure to provide reasonable and
necessary maintenance (see Owner’s Manual), damage caused by off road use, collision, fire, theft, vandalism, explosions,
overloading in excess of rated capacities, and odometer tampering shall discharge Warrantor from any express or
implied warranty obligation
to repair any
resulting defect.
Summary of Contents for Palazzo 2015
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Page 41: ...40 Chassis...
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Page 54: ...53 Controls and Operations Turn on power Retracting the jacks Press auto level touch pad...
Page 56: ...55 Controls and Operations Hydraulic Pump Function Wiring...
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Page 141: ...140 Date Service Preformed Mileage Date Service Preformed Mileage Maintenance Schedule...
Page 142: ...141 Maintenance Schedule Date Service Preformed Mileage Date Service Preformed Mileage...
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