Troubleshooting
System Troubleshooting Guides
Thermo Fisher Scientific
Mercury System Manual
4-13
Malfunction
Possible Cause
Action
Troubleshoot/replace if
necessary
Local PC will not connect
via
i
Port
Incorrect Ethernet cables
used
When attempting to
communicate directly between
the PC and instrument, a
crossover cable is required. If
using an Ethernet hub/switch
port (other than the UPLINK port),
straight cables are required.
Ethernet hub malfunction
Verify hub performance, replace
if necessary.
i
Port configured improperly
Open
i
Port, under File >
Preferences, ensure proper
selections are made.
Under Instrument > TCP Connect,
IP Addresses, ensure instrument
IP addresses are listed correctly
with a space between them.
Local PC configured
improperly
Under Network Connections,
ensure the Internet Protocol
(TCP/IP) Properties are set to
reflect an IP address similar to
those of the instrument(s). Also
ensure the Subnet mask is
255.255.255.000.
82
i
diagnostic readings
read zero (temp/pres)
RS-485 link down between
80
i
and 82
i
Verify 15-pin RS-485 cable is
connected between 80
i
and 82
i
.
Verify DIP switch on 82
i
Interface
Board is set to “00” (both
switches in DOWN position).
Verify RS-485 cable performance,
replace if necessary.
If a board has a voltage problem, the instrument generates an alarm for that
board. Use the Voltages menu to access the particular board and to display
the current diagnostic voltage readings.
●
In the Main Menu, select Diagnostics >
Voltages
, and select the board.
Troubleshooting Interface
Board Voltages
Summary of Contents for Mercury Freedom 80i
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