Marquee™ Point-to-MultiPoint Series User Guide
the information through a firewall, to simply using an older version of the Configurator. To recover from
this, you have several choices:
1. If you suspect the laptop or PC, use a different computer. Install the latest verrsion of the Configurator
(see Section 4.3, bullet 2) on the new laptop or PC, open the configuration of the unit, then just save it
back from the
File
menu.
2. If the power settings under the
TurboCell Advanced Setup s
creen (see Figures 3.7 and 3.8) have
been altered at anytime, it may need recovery. In some cases this procedure may help even if those
settings have never been altered. Go to that screen and set the
Radio Transmit Power
all the way
down to
Minimum
. Save the configuration. Open the configuration again, go back to that screen, and
set the power to
Maximum
. Save the configuration. This can also be used to reset a radio suspected
of low output.
3. If you are using a Windows emulator such as virtual pc or vmware, it is possible that even though it
appears that the Configurator is working fine in that environment some of the data may still have been
corrupted. Locate and use a native Windows PC with the latest version of the Configurator installed
on it and refer back to steps 1 and 2.
4.3.3 Reload
Procedure
If all else fails a reload procedure of the unit may be needed. To do this you will need a binary file and a
license key for each unit. You can get the binary file from our Web site at
http://www.terabeam.com/support/downloads.php
: click on the Marquee Series Firmware link to start the
download. The license key however is individual and based upon the Ethernet MAC address of the unit.
To obtain a license key, email the Ethernet MAC Address of each unit to
and
indicate that you need a license key.
WARNING:
This is a dangerous option, and should only be used if all other possibilities have been
exhausted. You must have already read and saved the configuration of the unit with the
Configurator prior to doing this. If not then the configuration will be lost completely and the
unit must be returned to the factory for repair.
1. From
the
Configurator Main screen, click the
File
menu and select
Open Remote Config
. Enter the
IP address and read/write password of the unit you want to reload. Click
OK
. You should get a
Configuration has been read from...
message. Click
OK
and the setup tab should appear. If not
then repeat the process, do not go any further until the configuration has been read.
2. Click
the
File
menu and select
Open Config/Bin file
. You will get a warning message about this. If
the configuration had been read in the previous step then you may click
Yes
to continue.
3. Navigate to the directory where your bin file is stored. Open the drop down menu at the bottom and
select
Kernel Files (*.bin)
. Highlight the correct bin file corresponding to the Marquee series
(tbrgatce…) in the large window above, then click the
Open
button (or double-click the file). You may
get a message about the MAC Address being unknown. In any instance, click
OK
.
4. In the new window click on the
Import License Key
button. Navigate to the directory where your
license key file is stored. Open the drop down menu at the bottom and select
All License Key Files
(*.LKF)
. In the large window above, look for a file named
YDRGATCE-V40-************.lkf
where the
12 *’s match the MAC Address of the unit. Highlight this file and click on the
Open
button (or double-
click the file).
5. The license key information should now be automatically filled in. Verify once more that the
MAC
Address
field contains the correct MAC Address, then click the
OK
button. You should get a popup
window stating
Opened File:
… followed by the path to the file. Click
OK
.
Version 1.3(a)
Page 22
Jul 2005
