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© 2019 Telguard
Repair and Warranty
If trouble is experienced with the
Telguard Power and Expansion Module
please contact Telguard
Technical Support for trouble shooting, repair and (or) warranty information. The dealer or end user
should not attempt any repair to
the Telguard
Power and Expansion Module
. Repair of this equipment
should only be referred to qualified technical personnel.
Telguard will repair or replace (our option) inoperative units for up to two years from date of
manufacture. This excludes damage due to lightning or installer error. Unauthorized modifications void
this warranty. Not responsible for incidental or consequential damages. Liability is limited to price of
unit. This is the exclusive warranty and no other warranties will be honored, whether expressed or
implied.
An RMA must be assigned before returning product. You may obtain an RMA via phone at 800-229-2326
option 1, or via email at [email protected].
Note: RMA number must be on the outside of box or product will not be accepted.
Future Testing and Limitations on Use
The Telguard TG-PEM Series is part of an advanced design alarm communication system. It does not
offer guaranteed protection against burglary and fire. Any alarm communication system is subject to
compromise or failure.
The Telguard unit will not work without power. Electrically powered devices will not work if the power
supply is off for any reason, however briefly.
The cellular radio network, needed to transmit alarm signals from protected premises to a central
monitoring station, may be inoperable or temporarily out of service. Cellular radio networks are also
subject to compromise by sophisticated methods of attack.
This equipment, like any other electrical device, is subject to component failure. Although this
equipment is designed to be long lasting, the electrical components could fail at any time.
Due to these limitations, we recommend that if the automatic self-test feature of the Telguard system is
not enabled, other arrangements be made with the user to test the system at least once every three
months. Moreover, arrangements should also be made for on-site inspection/test by a licensed alarm
installer at least once each year.
Terms and Conditions for Use of Telguard Product
These Terms and Conditions are a legal contract between you and Telguard for the title to and use of the
Product. BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS
INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS
BELOW.
IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, DO NOT USE THE PRODUCT AND
IMMEDIATELY RETURN THE UNUSED PRODUCT FOR A COMPLETE REFUND.
You agree to accept sole
responsibility for any misuse of the Product by you; and, in addition, any negligent or illegal act or
omission of you or your agents, contractors, servants, employees, or other users of the Product so long as
the Product was obtained from you, in the use and operation of the Product.
