56051701
–
Rev A
17
© 2019 Telguard
Appendix 3
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Troubleshooting Guide
This section provides a summary of all LED indications and their meanings.
LED Indicator Guide
Status
LED D1 (red) LED D2 (bicolor) Details
Power supply mode or
inputs not configured
off
amber
TG-PEM being used as power supply only, or
event capture is disabled/not configured
Ready, no activity
off
green
TG-PEM is ready
Input tripped or Event
waiting to report
on
green
At least 1 enabled input is tripped, or
Event(s) captured and waiting to be reported
Event is reporting
flashing
green
Event(s)reporting or waiting for response
LED Test
on
amber
Application is starting, all LEDs on for 3sec,
followed by off for 3sec
Firmware update
off
amber fast flash Updating TG-PEM firmware
Bootloader error
off
red flash
Device failure, Contact Technical Support
Shut down
on
off
Power to TG-PEM is below minimum
Initiating TG-7FS Host
activation
off
amber flash
TG-PEM triggers the TG-7FS Host activation
process