56049201
17
© 2016 Telguard
If you cannot obtain a signal strength reading of 2 (TWO LEDS ON SOLID),
you will probably need to move the unit and/or remote antenna higher, or
switch to a special antenna as described below.
Antenna Options
Antenna problems are unlikely unless the premises are located in a fringe
network coverage area, in a building below ground level, or in a metal
structure. If you require a higher gain antenna or a longer cable assembly
please contact your Telguard Sales Representative at 800-229-2326, option 5.
Telguard offers a variety of high quality low loss antenna cables as well as
high gain antennas.
Step 3: Activate & Transmit Alarms
The Telguard unit will confirm activation with the Telguard Communication
Center if the registration form was submitted prior to installation. During the
processing of the first alarm signal over the cellular network the Telguard will
transmit all of the parameters from the Telguard along with the information
(central station number and account code) from the alarm panel. Once this
information is received, the TCC will transmit a message back to the Telguard
unit indicating successful activation. Upon successful activation the LED’S on
the Telguard unit will begin operating in normal mode; LED #1 will be on
solid.
The first alarm is to confirm registration and to activate the Telguard unit. The
first alarm will NOT be transmitted to the central station.
Special LED Indications during Activation
If the Telguard unit fails the activation process, the following indications will
be displayed on the LEDs.
If LED 1 and LED 4 are flashing, the Telguard unit has failed
activation. The serial number is not in the database at the TCC.
Clear the fault (see note below) and call Telguard Technical Support
to verify proper registration before resending an alarm signal.
If LEDs 1-5 are flashing, there is an activation error. The activation
message was NOT received at the TCC. Clear the fault (see note
below) and retry transmitting an alarm signal. If Telguard fails a
second time to activate, check signal strength. If signal strength is
OK, then call Telguard Technical Support for further assistance.
