Telestream Vantage Lightspeed G Series Manual Download Page 41

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Server Installation and Maintenance

Obtaining Support | Information | Assistance

Lightspeed G-Series Guide

Obtaining Support | Information | Assistance

If you need assistance or customer support for your Lightspeed Server, please refer to

the contact information below.

Table 5.

Telestream Contact Information

Resource

Contact Information

Vantage Support

Website :

www.telestream.net/telestream-support/

vantage/support.htm

Support Email.

[email protected]

Terms and times of support services vary, per the terms of

your current service contract with Telestream.

Vantage Information,

Assistance, FAQs, Forums,

& Upgrades

Website :

www.telestream.net/telestream-support/

vantage/support.htm

Support Email.

[email protected]

Telestream

Website:

www.telestream.net

Sales and Marketing Email:

[email protected]

Telestream

848 Gold Flat Road

Nevada City, CA USA 95959

Vantage Reseller Support If you purchased your Lightspeed Server from a reseller,

please contact your reseller for support.

International Reseller

Support

Website:

www.telestream.net

See the Telestream website for your regional authorized

Telestream reseller.

Telestream Technical

Writers

Email:

[email protected]

If you have comments or suggestions about improving

this document, or other Telestream documents—or if

you've discovered an error or omission, please email us.

Summary of Contents for Vantage Lightspeed G Series

Page 1: ...Lightspeed G Series Server Guide Serial Lightspeed G Series Server Guide October 2021 314020...

Page 2: ...r 2008 Server 2012 Windows 7 Windows 8 Media Player Media Encoder Net Internet Explorer SQL Server 2005 2008 Server 2012 and Windows Media Technologies are trademarks of Microsoft Corporation Other br...

Page 3: ...TORAGE AND OR USE SUCH ADDITIONAL LICENSE MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM FOR ADDITIONAL DETAILS Limited Warranty and Disclaimers Telestream LLC the Company warrants to the or...

Page 4: ...ties Geographical Limitation of Warranty This limited warranty is valid only within the country in which the Product is purchased licensed Limitations on Remedies YOUR EXCLUSIVE REMEDIES AND THE ENTIR...

Page 5: ...ons of Limited Warranty 4 Limitations of Warranties 4 Damages 4 Safety Information 7 Safety Terms 8 General Precautions to Avoid Injury 8 General Precautions to Avoid Property Damage 8 Avoiding Electr...

Page 6: ...Activation Key 27 Microsoft Updates 27 Windows User ID and Password 27 Maintaining the Server 28 Performance Tuning the Lightspeed Server 29 Backing up the Lightspeed Server 30 Managing the Lightspeed...

Page 7: ...avoid injury and prevent damage to this product or any product connected to it To avoid any hazardous conditions use this product only as specified Topics Safety Terms General Precautions to Avoid In...

Page 8: ...use WARNING Use only the power supply specified for this product with a properly grounded power outlet WARNING Do not operate this product in an explosive atmosphere WARNING Do not operate this produ...

Page 9: ...equipment or one of its components CAUTION Whenever using an ESD preventive wrist or ankle strap ensure that it makes good skin contact Connect the equipment end of the connection cord to an ESD conne...

Page 10: ...Safety Information Avoiding Electrostatic Discharge 10 Lightspeed G Series Guide...

Page 11: ...media processing using Telestream Vantage products This chapter provides Telestream s Lightspeed G Series Servers technical specifications Topics Lightspeed G Series Server Hardware System Power Drive...

Page 12: ...OS 240 GB SSD SATA drive top left most slot 1 optional second OS 240 GB SSD SATA drive bottom left slot 1 Windows OS 240 GB SSD SATA drive top left most slot 1 optional second OS 240 GB SSD SATA drive...

Page 13: ...ordered from Telestream USB 3 0 2 front 2 back 2 front 2 back 2 front 2 back 2 front 2 back 2 front 2 back Ethernet Four 10 GB Ethernet Controllers Four 10 GB Ethernet Controllers Four 10 GB Ethernet...

Page 14: ...nal PCI cards The G5 and G7 accept one full height X16 PCI card and one low profile X8 PCI card installed by Telestream The G6 G8 and G10 accept one low profile X8 PCI card installed by Telestream In...

Page 15: ...lternately turns on and off the blue front and rear panel UID LEDs used to locate a particular unit among many units in a rack or server room Power On Off Button right Press the Power On Off button to...

Page 16: ...edundant AC power connectors connect to a 10 amp or greater AC source Four 10GbT Ethernet LAN ports connect as required to Ethernet LAN Two USB 3 0 ports connect as required to keyboard mouse or other...

Page 17: ...s 1 2 amps 7 4 amps Table 2 Watts On Boot Idle Full Load at 120V Server Model Boot Idle Full Load G5 192 watts 132 watts 288 watts G6 240 watts 216 watts 480 watts G7 202 watts 135 watts 434 watts G8...

Page 18: ...Technical Specifications Power Requirements 18 Lightspeed G Series Guide...

Page 19: ...on Maintenance and support instructions are also provided You can identify the model of your Lightspeed Server by reading the tag affixed to the top center of the server Topics Installing the Server M...

Page 20: ...ware problems with your Lightspeed Server follow the steps in Obtaining Support Information Assistance later in this guide Note Before proceeding work with your network administrator to determine comp...

Page 21: ...n place or the rack must be bolted to the floor before you slide the unit out for servicing Failure to stabilize the rack can cause the rack to tip over Assembling the Rails The inner rail extensions...

Page 22: ...rack C Push the rail into the rack until the quick release bracket snaps into place securing the rail to the rack Extend the rear of the rail to align its square pegs with the square holes on the rear...

Page 23: ...release bracket snaps into place securing the rail to the rack Installation in Square Hole Rack Align the square pegs on the front of the rail with the square holes in the front of the rack C Push th...

Page 24: ...d to pull the system from a rack only To install the server follow this procedure 1 Slide the inner rail extensions forward into the front of the outer rails 2 Support the chassis and align the back o...

Page 25: ...a keyboard and a mouse to the USB connectors optional Connect a dedicated IPMI LAN to the IPMI port optional Connect a monitor to the VGA connector optional Power Connections After the server chassis...

Page 26: ...ause a malfunction or a fire WARNING The fans might still be turning when you remove the replaceable power supply from the chassis Keep fingers screwdrivers and other objects away from the openings in...

Page 27: ...the OEM license number for the Microsoft Windows operating system If you remove and reinstall the operating system you will need to use this key to activate Windows again The number typically contains...

Page 28: ...pdating the BIOS or IPMI for Lightspeed G Series Servers Installing New or Replacement Hard Drives Rebuilding the Lightspeed RAID Replacing Power Supplies CAUTION The Lightspeed Server chassis is a se...

Page 29: ...t Power Options to High Performance with Sleep disabled Navigate to Start Control Panel Power Options Select the High Performance plan Set Sleep mode to Never never sleep Select Change advanced power...

Page 30: ...C drive immediately upon taking delivery of your server and that you perform periodic back ups of all critical data on the server Several disk image software solutions are available for creating a re...

Page 31: ...using IPMI View are these see the IPMI View User s Guide for details Discover Lightspeed Servers on the IPMI network requires dedicated IPMI LAN View system event logs Check current sensors and monito...

Page 32: ...screen upon system boot CAUTION Incorrectly installing or installing the incorrect version of the BIOS or IPMI can corrupt the server and require that you return it to Telestream for repair at your e...

Page 33: ...the Server 33 Lightspeed G Series Guide 2 Under Product Resources on the Supermicro Support page select the OS manufacturer the OS and the Device Type Chipset Click Submit 3 Follow the link s Downloa...

Page 34: ...ownloading the VGA Driver 1 Under Product Resources on the Supermicro Support page select the OS manufacturer the OS and the Device Type VGA Click Submit 2 Follow the link s Download Instructions to d...

Page 35: ...downloaded 2 Extract the downloaded file and double click the executable installation setup file 3 Follow the steps of the file s installer to complete the driver s installation Installing the VGA Dr...

Page 36: ...and unzip or extract the file 5 Navigate to the Windows WDDM folder Example path C PathToMyFiles ASPEED Windows WDDM 6 Choose the correct folder for the OS version installed 7 Click Next to update the...

Page 37: ...current versions To complete the installation follow Supermicro s documentation included with the downloads of the BIOS and IPMI files CAUTION Incorrectly installing or installing the incorrect versio...

Page 38: ...uld be allowed to install replace or service this equipment WARNING This unit has two power supply connections Both connections must be removed to completely de energize the unit 1 Remove the front be...

Page 39: ...e RAID UI and the docs is C Program Files x86 Intel Intel R Rapid Storage Technology enterprise The UI software is IAStorUI exe The IAStorUI documentation is IAStorHelp exe Replacing Power Supplies Th...

Page 40: ...pletely de energize the unit Replacing the Power Supply 1 Unplug the AC power cord from the failed power supply module 2 Push in the locking tab at the back of the module to release it 3 Pull the unit...

Page 41: ...Information Assistance FAQs Forums Upgrades Website www telestream net telestream support vantage support htm Support Email support telestream net Telestream Website www telestream net Sales and Mark...

Page 42: ...ntact Telestream directly for return material authorization Email support telestream net In the US telephone 1 877 257 6245 From international locations telephone 1 530 470 2036 Provide your organizat...

Page 43: ...Lightspeed or Lightspeed Live server may not have included a new faceplate as shown in the following figure We are now caught up on backlog and are shipping new servers with faceplates Please follow...

Page 44: ...ning screws that secure each rack ear bracket Once the old brackets are removed install the new provided rack ear brackets using the new retaining screws two per side With the new rack ears in place a...

Page 45: ...each new rack ear bracket place it over the front chassis flap and secure it with two of the new screws inserted from behind and securely fastened with a screwdriver 4 Align the new faceplate with the...

Page 46: ...r Faceplate Installation Installation Procedure 46 Lightspeed G Series Guide Press the faceplate against the chassis until it is securely seated The securely seated faceplate appears as shown in the f...

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