Telestar TD 2220 HD-L Operating Manual Download Page 56

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15 . Troubleshooting Guide

Problem

Possible Cause

Solution

No picture, no sound, LED/display
not on

No power

Check mains cable and plug

No reception of programmes pre-
viously received

Antenna incorrectly positioned or
defective

Check antenna

Programme now transmitted via a
different transponder

Programme no longer being
transmitted

Perform scan (see Point 8 .3)

Antenna cannot be rotated

Motor not compatible with DiSEqC
1 .2

Various programmes not shown in
the programme list

Incorrect programme list selected

None

Sound ok, no TV picture

Radio mode selected

Use suitable motor

Temporary interference on program-
mes such as Pro 7, Sat 1, Kabel 1
and SPORT 1

Interference by DECT (wireless)
telephones

Select a different programme list
(see Point 7 .2 .3 .1)

Receiver cannot be operated

Data stream defective -> receiver
blocked

Switch to TV mode

USB functions not working

USB storage device not connected

Increase distance between receiver
and telephone base station

Square blocks appear temporarily
in the picture, receiver temporarily
freezes image, no sound, screen
temporarily black with message “No
signal”

Heavy rain or snow

Disconnect mains power for approx .
5 seconds, then switch on receiver
again

Antenna incorrectly positioned

Reconnect USB storage device,
check mains connection where
applicable

Dish too small for location

Clear snow from antenna dish

An obstruction between dish and
satellite (e .g . a wall or tree)

Position antenna correctly

No picture, no sound, LED display on Short circuit in LNB cable

Use larger dish

Install antenna with unobstructed
line of sight

Switch off receiver, eliminate short
circuit, switch on receiver again

Defective cable connection, or cable
missing

Check all cable connections

Defective LNB

Incorrect external unit selected on
receiver

Exchange LNB

Antenna incorrectly positioned

Correct setting (see Point 6 .4)

Position antenna correctly

Your receiver bears the CE symbol and complies with all required EU standards .

Subject to change without notice, not responsible for printing errors

Correct as at 07/2012

Contents may be copied and reproduced only with permission by the publisher .

2012

BDA TD 2220 HD-Lengl_07_12.indd 56

20.07.12 13:50

Summary of Contents for TD 2220 HD-L

Page 1: ...Operating Manual TELESTAR TD 2220 HD L Digital DVB S DVB T Set Top Box BDA TD 2220 HD Lengl_07_12 indd 1 20 07 12 13 50 ...

Page 2: ...ation 13 6 1 Antenna Settings 14 6 1 1 Satellite 14 6 2 Satellite List 16 6 3 Transponder List 16 6 4 Setup Motor 17 6 6 Scanning for programmes 18 6 6 1 DVB S Scan 18 6 6 1 1 Scan option 19 6 6 1 2 Satellite Scan 20 6 6 1 3 Transponder Scan 21 6 6 2 DVB T Scan 22 6 6 2 1 Auto Scan 22 6 6 2 2 Single Scan 23 6 6 2 3 Add channel 23 6 7 OTA Update 24 7 Channel Manager 25 7 1 Channel Edit 25 7 1 1 Ren...

Page 3: ...ammes using the Favourites list 47 12 3 Information box 47 12 4 Additional programme information 47 12 5 Transponder information 48 12 6 Volume control 48 12 7 TV Radio switching 48 12 8 Dolby Digital AC3 mode 48 12 9 Return to last programme selected 49 12 10 Video text 49 12 11 Sub titles 50 12 12 Electronic Programme Information EPI 50 12 16 Setting the screen format 51 12 13 Zoom function 52 1...

Page 4: ... Sound On Off On Off Standby Numeric keys 16 9 key Favourites list Multifunction keys Call up subtitles Call up menu Call up Videotext Sleeptimer Play Pause Slow motion Recording fast forward reverse Next title Previous title EPI Audio settings Timer menu Exit menu USB media menu USB games menu PVR preview Hard drive menu Stop Multimedia applications PVR USB Record not available on TD 2220 HD L BD...

Page 5: ...Mains switch Navigation keys SCART Socket for television HDMI output OK Key Display USB interface for connection of an USB storage device ON Standby LNB LOOP Ausgang Connection terrestrial antenna Input terrestrial antenna Menu key BDA TD 2220 HD Lengl_07_12 indd 5 20 07 12 13 50 ...

Page 6: ... MENU The function selected will be indicated in colour On the lower line the function keys red yellow green and blue are represented by coloured bars In the individual menus these coloured bars represent different functions which can be activated by pressing the correspondingly coloured key multifunction key on the remote control The function keys are only active when a brief description is indic...

Page 7: ...curtains etc 3 Do not place any burning items such as burning candles on top of the unit 4 Do not expose the receiver to liquids or water spray Do not place any item containing liquids such as a vase on top of the receiver 5 Do not pull out the plug of the unit in order to switch it off 6 The electric cable must be connected correctly Never touch the electric cable or the plug with wet or damp han...

Page 8: ... electronic equipment By ensuring this product is disposed of properly you will help ensure that negative impacts are avoided on the environment and on human health which could occur if this device is not properly disposed of The recycling of raw materials helps to conserve natural resources For more details of disposal contact your local authority waste recycling in your area or the dealer from w...

Page 9: ... Connection of the output of the terrestrial antenna of the DVB T receiver with the antenna input of the television set or the video recorder in order to loop through an existing terrestrial signal e Digital SPDIF audio connection with a surround system f Scart connection of the DVB receiver with a video recorder or television set g HDMI connection to television set h USB interface for external st...

Page 10: ...f your receiver is not available via this output 4 3 Connection with a hi fi Dolby Digital system e Digital If your amplifier is equipped with an appropriate electrical input connect the AUDIO OUT DIGITAL electric socket of the receiver with the electric SPDIF input socket of your amplifier Depending on the programme selected sampling rates of 32 44 1 and 48 kHz will be available Also where broadc...

Page 11: ...tch the receiver on The factory default setting of the receiver includes pre programming for the reception of the satellites ASTRA 19 2 degrees East and HOTBIRD 13 degrees East Where available the receiver will start with the programme Das ERSTE HD which can be received via Astra 19 2 degrees East For information on how to scan for programmes read Chapter 6 2 2 The programmes included in the progr...

Page 12: ... User defined settings can be made here e g activate parental control change OSD display parameters or activate factory default setting System Chapter 9 Here individual settings of the receiver can be made e g picture format time managing timer or view system information USB Module Chapter 10 Here you can manage the data stored on the USB storage device and to execute software updates via USB Game...

Page 13: ... the arrow keys up down to select the menu item Installation and confirm by pressing OK The menu item Installation is divided into the following sub points 6 1 Antenna Settings 6 2 Satellit List 6 3 Transponder List 6 4 Setup Motor 6 5 USALS Setup 6 6 DVB S Scan 6 7 DVB T Scan 6 9 OTA Update BDA TD 2220 HD Lengl_07_12 indd 13 20 07 12 13 50 ...

Page 14: ... reception in the antenna configuration The following information is required Satellite Satellite position in accordance with the positioning of the satellite an tenna LNB Type LNB type of the previously set satellite position LNB Low LNB IF frequency for the Lowband LNB High LNB IF frequency for the Highband 22KHz 22KHz signal DiSEqC DiSEqC position setting You can monitor the quality and strengt...

Page 15: ...u can use the numeric keys to set the IF frequencies for the High and Low Band specific to the LNB 6 1 4 22 KHz The 22 KHz switch is used for controlling satellite installations e g to switch between the High and the Low Band Use the arrow keys left right to switch the 22 KHz signal on off or to the Auto setting 6 1 5 DiSEqC In this field use the arrow keys left right to set the satellite position...

Page 16: ...can look specifically for satellite signals In addition you can use the function keys to add satellites yellow delete blue or change green them Navigation is effected via a arrow keys up down as well as the OK key The red function key is used for searching Press the Exit key to go back to the installation menu 6 3 Transponder List Use the arrow keys up down to select the item Transponder list Conf...

Page 17: ...eys up down to go to the line Set Limit Use the arrow keys left right to set the Western limit Use the arrow keys up down to go to the line Move then direct the motor to the Western limit using the arrow keys left right Go back to the line Set Limit and select the Eastern limit Use the arrow keys up down to go to the line Move and use the arrow keys left right to direct the motor to the Eastern li...

Page 18: ...h or South for latitude and East or West for longitude Confirm your entry by pressing OK Then select the line GotoXX and confirm by pressing OK The positional values will then be saved in the receiver 6 6 Scanning for programmes 6 6 1 DVB S Scan The receiver already has a list of satellite programmes save das part of the factory default settings In addition to the existing programmes you can scan ...

Page 19: ...should scan for both free and encrypted programmes All In the Scan menu select the line Scan option and confirm by pressing OK Use the arrow keys left right to specify under Scan Mode which programmes the receiver should scan for FTA Scrambled or All The other parameters have been set as part of the factory default and need not be changed BDA TD 2220 HD Lengl_07_12 indd 19 20 07 12 13 50 ...

Page 20: ...hapter 6 6 1 Confirm by pressing OK The receiver will start the scan If you wish to abort the scan prematurely press the Exit key When the scan has been completed the programmes found will be displayed A query will be displayed enquiring whether you wish to save the programmes Use the arrow keys up down to select OK in order to save the programmes or select Abort in order to discard them Confirm b...

Page 21: ...ss the red function key the scan options will be called up for more details see Chapter 6 6 1 Confirm by pressing OK The receiver will start the scan If you wish to abort the scan prematurely please press the Exit key Once the scan has been completed the programmes found will be displayed A query will be displayed enquiring whether you wish to save the programmes Use the arrow keys up down OK to s...

Page 22: ...ss the red function key A window displaying scan options will be displayed Under Scan mode you can now use the arrow keys left right to select which programmes the receiver should scan for FTA or All In the line Antenna Power you can switch the antenna feed for an active anten na on the receiver on or of In this regard please inform yourself concerning the specifications of the antenna connected W...

Page 23: ... antenna connected to the receiver When the scan procedure has been completed the programmes found will be displayed A query will be displayed enquiring whether you wish to save the programmes Use the arrow keys up down to select OK in order to save the programmes or Abort to discard them Confirm by pressing OK The newly found programmes will be saved at the end of the programme list Press the Exi...

Page 24: ...to the option of installing a more recent operating software version via the USB 2 0 interface the software update can also be acquired via satellite OTA Over The Air In the installation menu use the arrow keys up down to select the option OTA then press OK A menu will be displayed in which satellite transponder and PID of the update channel can be set NOTE These settings have already been set at ...

Page 25: ... T scan 7 1 Channel Edit Use the arrow keys up down on your remote control to select the option Edit programmes then press OK Under this menu item you can now rename skip block or delete channels 7 1 1 Rename Under this menu item you have the facility to change the name of a channel To do this proceed as follows Use the arrow keys up down to navigate through the programme list To rename a programm...

Page 26: ... name If you now use the arrow keys up down to navigate through the programme list in TV or Radio mode the channel will be skipped Unlike the case in which a channel is deleted the skip instruction can be easily reversed by simply inserting the programme in the pro gramme list once again same procedure as described above To exit from this menu item press the Exit key A query will be displayed enqu...

Page 27: ...hannel it can only be received again once you have executed an appropriate channel scan in the installation menu Alternatively select Abort In both cases you will be taken back to the menu item Edit programmes 7 2 Move channel This option allows you to change the position of the channels within the programme list Use the arrow keys up down on your remote control to select the option Move programme...

Page 28: ...o select the menu item Create Favourites list and confirm by pressing OK Use the arrow keys up down to select a programme you wish to allocate to a particular genre Use the arrow keys left right to select one of the 8 genres Press the red function key The programme will now be added to the Favourites list You can also allocate a programme to several genres To do this simply select an addi tional g...

Page 29: ...ropriate point using the arrow keys up down or adjusting them using the arrow keys left right Press OK to save the settings 8 1 1 Menu Language Here you can select the language for the menu displays 8 1 2 Transparency Here you can select the transparency of the display The lower this value is the weaker will the display be visible in the picture lowest value opaque highest value Level 7 8 1 3 Info...

Page 30: ...e functions that can only be accessed once the PIN code has been entered In the menu User settings use the arrow keys up down tp select the item Parental control Enter the four digit PIN code using the numeric keys of the remote control The factory default setting for the PIN code is 0000 All the settings in the following menu can be changed by marking it with the arrow keys up down and making the...

Page 31: ...m Standby eingegeben werden Ohne den PIN Code ist das Gerät nicht einschalt bar 8 2 6 System Setting Lock Switch the PIN code query on or off for the menu items User settings and System 8 2 7 Change Passwort The factory default setting for the PIN code is 0000 You can change this PIN code Use the arrow keys up down to mark the line Change password Confirm by pressing OK Use the numeric keys on the...

Page 32: ...arrow keys up down to select the menu item Default setting and con firm by pressing OK A window will be displayed allowing you to decide whether you want the receiver as a whole to revert to the factory default settings or whether you simply wish to delete all channels Use the arrow keys up down to select the desired function and confirm by pressing OK You must then use the numeric keys on your re...

Page 33: ...d go to the field AV setting Confirm by pressing OK You can change all the settings in the following menu by selecting the appropriate item using the arrow keys up down then making the adjustments using the arrow keys left right To exit from the menu press the Exit key If you wish to save the changed settings use the arrow keys left right in the query displayed to select OK alternatively select Ab...

Page 34: ...format in order to optimally use the format for which your television set is designed Select the format in accordance with your television set Please also check on the set tings of your television set for this you may have to refer to the appropriate operating manual 9 1 3 TV Set Screen Here you can set the picture format supported by your television set Select either 16 9 or 4 3 You can find more...

Page 35: ...power in standby mode If the energy saving mode is deactivated the receiver will consume more power in stand by mode In this setting the receiver will be switched on more quickly when switched on from stand by mode 9 2 2 Auto PMT Open With digital television DVB the Programme Map Table PMT contains references to the video audio and data stream associated with the programme Here you can switch the ...

Page 36: ... by pressing OK 9 3 1 Time Zone Use the arrow keys left right to select the item GMT time zone Use the arrow keys left right to set the deviation from GMT time at your locati on 9 3 2 Local Date Here you can enter the current date Use the arrow keys up down to mark the line Date Press the OK key You can now use the numeric keys on the remote control to enter the current date 9 3 3 Local Time You c...

Page 37: ...e Exit key A query will be displayed enquiring whether you wish to save the changed settings Use the arrow keys left right for OK to save the settings or Abort to discard the changed settings Confirm your selection by pressing OK You will now be returned to the menu System 9 4 Timer To set the timer please read Chapter 12 13 9 5 System information To check on which version of the receiver operatin...

Page 38: ...pends on the quality of the USB device Please use only use USB sticks made by brand manufacturers with high speeds and sufficient free storage space to avoid errors in recording or reproduction The USB menu item is subdivided into the following sub items 10 1 Multimedia 10 2 Software Upgrade 10 3 Database Backup 10 4 Update database 10 5 PVR Partition Select not possible with TD 2220 HD L 10 6 PVR...

Page 39: ...ress the OK key to switch to full screen mode A window will be displayed in the upper left corner of the screen in which you can select 2 options Use the arrow keys up down to select either the point Start Continue then the recording will be continued at the point where the playback was stopped when last viewed or select the line Start then the playback will start from the beginning You can also a...

Page 40: ...u have the option of winding forward or back within a track of switching to the next or previous track or to pause the playback Press the STOP key to end the playback Also available is the Goto function described in Chapter 10 1 1 Press the Exit key to exit from the music player and return to the Multimedia Menu 10 1 3 Photo If you would like to use your receiver to view pictures connect a USB sti...

Page 41: ...media menu Use the arrow keys left right to select the menu item System Confirm by pressing OK OSD Language Use the arrow keys up down to go to the item OSD Language Use the arrow keys left right to select the OSD language for the multimedia menu Aspect ratio Markieren Sie die Zeile Bildformat mit den Pfeiltasten auf ab Wählen Sie das Bildformat für das Multimedia Menü mit den Pfeiltasten links re...

Page 42: ...oftware Upgrade The USB interface allows you to update the operating software of your receiver To do this you will require the appropriate software which can be downloaded from www TELESTAR de This can then be saved on an appropriate storage medium Which can be connected to the receiver via the USB interface Call up the menu USB Module and use the arrow keys up down to select the menu item Softwar...

Page 43: ...ee Chapter 10 3 back onto the receiver To do this proceed as follows Call up the menu USB Module Use the arrow keys up down to select the option Update database and confirm by pressing OK Open the folder on the storage device on which the desired programme list was saved Use the arrow keys up down to select the file and confirm by pressing OK The saved programme list will now be loaded automatical...

Page 44: ...To start a game press the yellow function key Press the green function key to call up the settings for the game Use the red function key to pause while playing a game press it again to resume playing Press the blue function key tos top the current game You can exit from a game at any point by pressing the Exit key and confirming by pressing OK NOTE you can also call up the Games menu using the GAM...

Page 45: ...itch the receiver off 12 2 Programme selection 12 2 1 Using the Programme up down keys Use the arrow keys up down on the receiver panel or on the remote control to move up or down the programme list one programme slot at a time 12 2 2 Using the numeric keys Use the numeric keys to enter the desired programme number For example 1 for programme slot 1 1 then 4 for programme slot 14 2 then 3 then 4 f...

Page 46: ...mes only if the satellite installation iss et up for the reception of the appropriate satellite positions The standard satellite position for the reception of most German language programmes is the position Astra 19 2 degrees East If you are also able to receive other satellite positions with your installation you will have to perform a scan as described in Chapter 6 2 2 12 2 4 Programme selection...

Page 47: ...ressing OK To select a different genre press the red function key Then select a Favourites list and confirm by pressing OK Programme selection will be executed as described above To exit from the Favourites list press Exit or the OK key 12 3 Information box Each time you change programmes an information box is displayed briefly showing the programme slot programme name title of the broadcast title...

Page 48: ...he arrow key right to increase the volume of the receiver louder use the arrow key left to reduce the volume softer 12 7 TV Radio switching In addition to being pre programmed for television programmes the receiver is also pre programmed for radio programmes Use the TV Radio key blue function key to switch the receiver to radio mode The receiver will now switch to the radio programme selected most...

Page 49: ...12 10 Video text Where broadcast you can use the integrated video text decoder to display the video text information of individual programmes Switch to the programme for which you wish to view video text information Press the TXT key to switch on video text Use the numeric keys to enter the desired video text page Your entry will be dis played in the upper left corner of the screen When you have e...

Page 50: ...function Electronic Programme Information allows you to show programme details and programme contents of various programmes on the television screen This allows you to obtain a quick overview of programmes and their contents Press the EPI key on the remote control while you are viewing television The Electronic Programme Guide will be displayed on the screen In addition the name of the programme a...

Page 51: ...ys To change the date for which you wish to read programme information use the arrow keys left right up down to select the item Select Date and confirm by pressing OK You can now use the arrow keys up down to select the desired day Confirm by pressing OK To return to normal TV viewing mode press the Exit key 12 16 Setting the screen format Some providers broadcast their programmes in a 16 9 screen...

Page 52: ...epict all available resolutions 12 13 Zoom function While you are viewing television you can enlarge the picture content e g to make mes sages and text more legible To do this press the green key on the remote control A magnifying glass symbol will be displayed Use the arrow keys left right up down to select the section of the picture that ist o be magnified Press the OK key repeatedly to magnify ...

Page 53: ...the number of minutes one minute at a time use the arrow keys up to change this by 10 minutes at a time The sleep timer window will close automatically after a short while You can also close the window by pressing the blue function key or the Exit key BDA TD 2220 HD Lengl_07_12 indd 53 20 07 12 13 50 ...

Page 54: ...ssion MPEG 4 264 MPEG 2 up to 720x576 Profile Level 1920x1080 or 1280x720 MPEG 4 AVC Video standard PAL NTSC Active screen 480 i 576i 576p 720p 1080i Picture format 16 9 4 3 LB 4 3 PS Audio decoding Audio compression MPEG 1 MPEG 2 Layer I and II Audio Mode Dual main sub Stereo Sampling frequencies 32 kHz 44 1 kHz 48 kHz System CPU 266Mhz Flash 8MByte 16MByte SRam 256 MByte LNB power supply LNB cur...

Page 55: ...ers with more than one digit you have approx 2 seconds after entering a number to complete the entry If you wish to enter a number consisting of only one or two digits you can speed up the switching procedure by pressing OK after the last digit Using the programme list Press the OK key You can now use the arrow keys up down to mark the desired programme The marked programme will be selected by pre...

Page 56: ...orarily in the picture receiver temporarily freezes image no sound screen temporarily black with message No signal Heavy rain or snow Disconnect mains power for approx 5 seconds then switch on receiver again Antenna incorrectly positioned Reconnect USB storage device check mains connection where applicable Dish too small for location Clear snow from antenna dish An obstruction between dish and sat...

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Telestar TD 2220 HD-L, Operating Manual

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