Motorola DCX3200 P2 Installation Manual Download Page 1

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I N S T A L L A T I O N M A N U A L

DCX3200 P2

Summary of Contents for DCX3200 P2

Page 1: ...INSTALLATION MANUAL DCX3200 P2 ...

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Page 3: ...pparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dro...

Page 4: ...lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit...

Page 5: ...ance Please visit www motorola com recycle for instructions on recycling 2010 Motorola Inc All rights reserved No part of this publication may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from Motorola Inc MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office...

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Page 7: ...DTV Single Connection for Video Audio 10 Cable In 10 HDMI 10 IEEE 1394 10 Connecting HDTV Separate Video Audio Connections 12 Cable In 12 DVI 12 Component Video YPbPr 12 Audio 12 Connecting an A V Receiver Audio 14 Connecting a Standard Definition TV SDTV 16 Connecting a Standard Definition TV SDTV and VCR DVD Recorder 17 Connecting an A V Receiver TV and VCR 19 Data Device Connections 21 Operatio...

Page 8: ...Figure 2 1 Front panel 5 Figure 2 2 Rear panel 6 Figure 3 1 Connecting the DCX Set top to an HDTV Single Connection for Video Audio 11 Figure 3 2 Connecting the DCX Set top to an HDTV Separate Video Audio 13 Figure 3 3 Connecting the DCX Set top to an A V Receiver Audio 15 Figure 3 4 Connecting a Standard Definition TV SDTV 16 Figure 3 5 Connecting the DCX Set top to an A V Receiver Standard Defin...

Page 9: ... or IEEE 1394 Surround sound audio through a variety of analog and digital interconnection options DOCSIS 2 0 embedded Cable Modem with support for DSG Ethernet and Universal Serial Bus USB 2 0 ports for future home networking applications Adaptability to various software platforms As with all Motorola digital cable set tops the hardware features are enabled by core operating and third party appli...

Page 10: ...o YPbPr o IEEE 1394 Standard Definition video output through o S Video o Baseband Audio output through o S PDIF electrical and optical digital audio connections o One Baseband L R stereo analog audio connection with digital domain volume control Standard Data Features Integrated DOCSIS 2 0 capable cable modem 64 MB FLASH memory 256 MB DRAM standard 512 MB DRAM option Two Universal Serial Bus USB 2...

Page 11: ...1 Motorola Online http businessonline motorola com The TSCC is available 24 hours a day 7 days a week in addition Motorola Online offers a searchable solutions database technical documentation repair status shipping information and low priority issue creation tracking For specific Toll Free numbers when calling from outside of the United States please refer to your product manual or our web page ...

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Page 13: ...AN Illuminates to indicate one or more set top boxes and or DVR devices are detected on the home network 5 Rec Unit is in record mode on a home network device only available on DCX3200 M model with MoCA option 6 Power Turns the set top on and off standby The availability of certain features is dependent upon application support Rear Panel The rear panel contains connectors for video audio and RF c...

Page 14: ... outputs YPbPr Component video output HDTV 9 Baseband Audio Out L R audio 10 Digital Audio coaxial Provides Dolby Digital 5 1 audio or PCM output 11 Digital Audio optical Provides Dolby Digital 5 1 audio or PCM output 12 HDMI High Definition TV HDTV connector Provides Dolby Digital Plus 7 1 audio 13 Ethernet Network connection 14 USB 2 0 High Speed peripheral device connection 15 Power connector A...

Page 15: ...nel maps and application settings Remove application and software objects above the platform code Clear the Out of Band OOB Last Known Carrier LKC and force the units to hunt for a new OOB control channel Cold Reset Method 1 Remove the set top from its packaging 2 Plug in a serial connector to the DCX3200 and open a terminal window 3 AC power cycle the set top 4 Once power has been applied to the ...

Page 16: ... than analog component video signals If the TV has an HDMI or a DVI input use the HDMI output instead of the IEEE 1394 output HDMI and IEEE 1394 are video and audio connections If you use HDMI or IEEE 1394 no separate audio connection to the TV is required HDMI is compatible with DVI If the TV has a DVI input you can use an HDMI to DVI converter cable or adapter to connect the DVI equipped TV to t...

Page 17: ... digital S PDIF output there is no difference in audio quality between the two instead of the AUDIO L and R outputs These outputs offer better audio quality including support for Dolby Digital 5 1 Surround Sound The cabling diagrams show audio video A V connections to an audio receiver where the receiver functions as an A V router When connecting to an audio receiver reference its installation gui...

Page 18: ...minal to the coaxial cable wall outlet 6 Perform the operational check for the remote control 7 Optimize the High Definition settings Connecting HDTV Single Connection for Video Audio Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set top HDMI If the TV has an HDMI input this is for both audio and video if you are using the TV speakers Connect a...

Page 19: ...ections to the TV are required if you use either of these connections Note Only 1 HDTV video audio connection needs to be made to an HDTV Note On screen graphics will not be displayed when using IEEE 1394 connection Refer to Graphics Overlaying the Video for more information Note Solid lines indicate optimum connections Note Optional HDMI connection to A V Receiver shown but not required ...

Page 20: ...b and Pr connectors on the HDTV and the DCX set top Note This connection supports only the high definition video connection between the DCX set top and the HDTV To connect your audio connections with your TV speakers go to the Audio section below To connect the audio connections for the HDTV go to Connecting the DCX Set top to an A V Receiver Audio Audio If the TV does not have digital audio input...

Page 21: ...aseband and digital audio connections Otherwise do not connect both the baseband left right composite connections and the coaxial digital connection The baseband connections are not necessary because the digital audio port provides a single audio interface for digital channels Note If the A V receiver includes HDMI inputs output s then the DCX3200 HDMI output can be directly connected to the A V r...

Page 22: ...r Dolby Digital audio Digital audio optical S PDIF Connect the optical cable to the digital audio optical connector on the DCX set top and the optical connector on the A V receiver Digital audio coaxial S PDIF Connect the digital audio cable to the digital audio connector on the DCX set top and the DIGITAL INPUT COAX connector on the A V receiver Stereo audio Connect the stereo audio cable to the ...

Page 23: ...LLATION 15 Figure 3 3 Connecting the DCX Set top to an A V Receiver Audio Note This connection method does not support HDTV For information see Connecting HDTV Separate Video Audio Connections in this section ...

Page 24: ... on the Stereo TV SDTV 2 Connect a video cable to the VIDEO OUT connector on the DCX set top and the INPUT VIDEO on the TV or an S video cable to the S VIDEO connectors on the DCX set top and the TV Note These video connection methods do not support HD video If you have an HDTV see Connecting HDTV Separate Video Audio Connections Figure 3 4 Connecting a Standard Definition TV SDTV ...

Page 25: ...IO L and R connectors on the stereo VCR 2 Connect a video cable to the VIDEO OUT connector on the DCX3200 Series set top and the INPUT VIDEO connector on the stereo VCR 3 Connect a stereo audio cable to the OUTPUT AUDIO L and R connectors on the Stereo VCR and the INPUT AUDIO LEFT and RIGHT connectors on the Stereo TV SDTV 4 Connect a video cable to the output video connector on the stereo VCR and...

Page 26: ...3 INSTALLATION 18 Figure 3 5 Connecting the DCX Set top to an A V Receiver Standard Definition TV SDTV and VCR DVD Recorder ...

Page 27: ...A V receiver 5 Connect a video cable to the input video connector on the stereo VCR and the video VCR OUT connector on the A V receiver 6 Connect a video cable to the output video connector on the stereo VCR and the video VCR IN connector on the A V receiver 7 Connect a video cable to the input video connector on the Stereo TV SDTV and the TV monitor output video connector on the A V receiver If t...

Page 28: ...Solid lines indicate optimum connections Note Because some entertainment equipment cannot simultaneously support baseband composite video and S Video never simultaneously connect both video inputs Consult your A V receiver manual for additional wiring options or constraints when including a VCR DVD Recorder in your configuration ...

Page 29: ...panel provides the following data ports USB 2 0 Can be used to daisy chain USB devices such as printers and storage devices or to interface with keyboards joysticks and other USB PC peripherals Ethernet 10 100 Mbps RJ 45 port IEEE 1394 Can be used to connect an MPEG 2 compatible display device The DCX3200 front panel provides USB 2 0 Can be used in the same manner as the rear panel USB 2 0 port Fi...

Page 30: ...gs This subsection describes how to configure the audio for HDMI connections SD and HD video settings and closed caption settings for the DCX3200 Before you adjust the output settings Connect the DCX3200 to the TV and other home entertainment devices Plug the DCX3200 into an AC power outlet Initialize the DCX3200 and authorize it for services Turn the TV on When using an HDMI connection between th...

Page 31: ...enu indicates whenever an HDMI connection is in place between the DCX3200 and another device When the HDMI connection is not being used the User Settings Menu updates to reflect this An example of the User Settings menu when the HDMI output is not connected 2 Use the remote control to navigate the on screen menus ...

Page 32: ...s menu options are Setting Description TV Type The TV Type setting allows you to specify the style of television connected to the DCX3200 Options include 16 9 4 3 LETTERBOX and 4 3 PAN SCAN By default the 16 9 option is selected The options are used as follows 16 9 designates that a widescreen television is connected to the DCX3200 4 3 LETTERBOX designates that a standard screen television is conn...

Page 33: ...ion on video format compatibility Note 2 The DCX3200 can detect when the HDMI connection is in use If you are not using the HDMI connection on the DCX3200 the HDMI YPbPr Output setting will display as YPbPr Output in the User Settings Menu 4 3 Override The 4 3 Override setting allows you to specify the video output format of the DCX3200 when it is tuned to Standard Definition Options include 480i ...

Page 34: ...the HDMI and YPbPr connections The DCX3200 also converts any other broadcast format to the 720p format 480p The DCX3200 presents programs broadcast in the Enhanced Definition 480p format using both the HDMI and YPbPr connections The DCX3200 also converts any other broadcast format to the 480p format 480i The DCX3200 presents programs broadcast in the Standard Definition 480i format using both the ...

Page 35: ...set to Disabled the DCX3200 does not render draws closed captions on any video output When this option is set to Enabled the DCX3200 renders closed captions on all video outputs By default the Disabled option is selected Additional Closed Caption Settings The Additional Closed Caption Settings option is available whenever the Closed Caption setting is set to Enabled Selecting this option presents ...

Page 36: ...s are used as follows HDMI designates that an HDMI television is connected to the DCX3200 DVI designates that a DVI television is connected to the DCX3200 via an HDMI to DVI adapter Color Space The Color Space setting allows you to adjust the color space used by the DCX3200 to generate the video signals on the HDMI output By default this option is set to YCC 4 4 4 The options are used as follows Y...

Page 37: ...io to the HDMI output This option is most useful when connecting the DCX3200 to a home theater receiver that has HDMI switching capability Note 1 Adjusting these settings could result in a loss of audio Only a professional installer or someone with a good working knowledge of the digital audio formats supported by the TV and or home theater receiver should change this setting Return To Main Page S...

Page 38: ...SERIF PROPORTION NO SERIF CASUAL CURSIVE or SMALL CAPITAL Font Color Sets the font color Defaults to AUTO Options are AUTO WHITE BLACK RED GREEN BLUE YELLOW MAGENTA or CYAN Font Opacity Sets the opacity Defaults to AUTO Options are AUTO TRANSPARENT TRANSLUCENT SOLID or FLASHING Font Edge Type Sets the edge appearance AUTO NONE RAISED DEPRESSED UNIFORM LEFT SHADOWED or RIGHT SHADOWED The default is...

Page 39: ...e Additional Closed Caption settings to their default values select this option and press the key Graphics Overlaying the Video The DCX3200 can generate graphics that overlay the video programming or fill the entire television screen Common examples include on screen menus such as the User Setting menu closed captions and IPG The DCX3200 overlays these graphics whenever you open a menu enable clos...

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Page 41: ...ta may differ from the examples Using the Diagnostics To use the diagnostics 1 Ensure that the DCX3200 is installed with the Thin Client software and that it is connected to an AC outlet 2 Ensure the set top is powered on 3 Press POWER on the remote control to put the set top in stand by mode 4 Press SELECT on the remote control within two 2 seconds to enable diagnostic mode 5 The Diagnostics main...

Page 42: ...4 DIAGNOSTICS 34 General Status This diagnostic displays system status information on the OSD The information is updated each time the diagnostic is displayed ...

Page 43: ...ether the DCX3200 is CONNECTED or DISCONNECTED Platform ID A unique 16 bit hexadecimal number that identifies the platform image also called the ROM ID Family ID The manufacturer and product family in hexadecimal Model ID The model in hexadecimal Remod Chan The interface to the subscriber TV channel 3 or 4 in the USA Set top Time The current time setting on set top DST Active Daylight Saving Time ...

Page 44: ...ontroller in GPS seconds IPPV Status If IPPV is enabled the IPPV status indicator is on If IPPV is disabled the IPPV status indicator is off Prep CMD Last Prepare for Poll Command sequence number and time of the last prepare for poll request command that was sent by the controller Note that each requesting process maintains an independent sequence of poll requests to uniquely identify the poll res...

Page 45: ...center frequency from 70 to 130 MHz Carrier Lock Indicates whether the OOB receiver is locked to the carrier OSD Description YES Carrier locked NO Carrier unlocked Data Indicates whether data is being carried by the OOB and EMM traffic which is tracked separately OSD Description YES OOB data detected within the last 5 seconds NO OOB data not detected within the last 5 seconds EMM Data Indicates wh...

Page 46: ...25 104 20 72 75 92 25 98 25 107 25 107 40 110 25 116 25 and 103 75 LKC will remain blank during hunting if a valid carrier has not been found and will be populated once a valid OOB is found Agile OOB Tuner Hunting An OOB frequency is selected manually by pressing the MENU button while in the OOB Status diagnostics screen To exit this mode press the MENU button a second time or press the POWER butt...

Page 47: ...been selected press the SELECT key on the remote control to start the search The manual frequency search lasts up to 40 seconds On the OSD the MAN FREQ line of text is cleared the HUNT MODE will display FIX to indicate a search on a fixed frequency and the OOB FREQ field changes to the frequency being searched for 4 If the frequency is found with the proper EMM Provider ID the OSD LKC field change...

Page 48: ... regardless of the stream they are monitoring OSD Description YES In band data detected within the last 5 seconds NO In band data not detected within the last 5 seconds Frequency The in band frequency is center RF carrier frequency tuned for the digital service on the specified tuner The frequency is displayed in MHz in xxxx xxx format and ranges from 54 to 860 MHz SNR When carrier lock has been e...

Page 49: ...ork The DCX3200 network address displayed in decimal format Multicast 16 Address Specifies the stream to which the OOB multicast 16 addresses are assigned The stream type and multicast 16 addresses cycle on the OSD every 5 seconds The valid stream types nnnn are Net Network EMM EMM SCC SCC_ECM Dnld Download Data Data Poll Polling packet identifier PID The 16 bit multicast address is displayed in 4...

Page 50: ... error establishing the CableCARD interface or Unsupported CARD if the inserted CableCARD is not an M CARD CableCARD ID The unique identifier provided by the CableCARD Host ID The unique identifier in the Host Device Certificate Data ID A value generated by the CableCARD for the Pairing report Validation UKNOWN if a Validation message was not received by the product VALID or INVALID as set by the ...

Page 51: ...umber MSO Phone Number as configured at the headend CableCARD Object Name Code object name executing on the CableCARD Object Ver Code object version executing on the CableCARD Manufacturer CableCARD manufacturer HW Version Version number provided by the CableCARD Boot Version Version number provided by the CableCARD 2nd Version Version number provided by the CableCARD Current Channel Status This d...

Page 52: ...ription Acquired and Locked Digital service has been acquired and all relevant stream components for the service are locked If the service is purchasable the stream components will not be locked until the service is purchased Acquired Not Playing Service has been partially acquired but is not playing For the MPEG 2 services this means that no components are selected Preview Indicates whether the c...

Page 53: ...rol information 00 copy free 01 no more copies 10 copy once 11 never copy N A the value is invalid or cannot be retrieved APS The Analog Protection System for example Macrovision 00 no Macrovision 11 Type 3 Macrovision N A the value is invalid or cannot be retrieved RC Flag Displays whether the broadcast flag is present 0 no flag not defined 1 the flag is present enabled N A the value is invalid o...

Page 54: ...el The value in dB assigned to the DCX3200 during RF leveling blank if it is not configured Actual Power Level The power level is displayed in dB on the OSD or is blank if the power level has not been set Report Back Address Displayed in 4 byte hexadecimal format if configured Code Modules This diagnostic includes information about the firmware loaded in flash memory and all non volatile code vers...

Page 55: ...played for each object depends on the running environment If a download is not in progress the OSD displays the currently running environment and version number Object The object name Ver The object version Status The object status updated on the OSD every 5 seconds while you display the diagnostic OSD Status Description MEM ALLOC Allocated Memory for object is allocated LOADING Loading Object is ...

Page 56: ...The object identifier LO The Local Origination states whether the object is located locally on the set top Memory Configuration This diagnostic displays the DCX3200 memory configuration The information is updated when you display the diagnostic The Memory Configuration fields are Field Description System RAM The allocated system RAM in MB Flash The allocated flash memory in MB NVRAM The allocated ...

Page 57: ...ront and center and right rear and left rear LFE Low Frequency Effect The LFE indicates if the nomenclature low frequency effects are available in the Dolby Digital audio stream as indicated if the 0 1 is present in the Dolby Digital 5 1 nomenclature for example Dolby Digital 5 1 surround Valid values include OSD Display Description 0 LFE is not available 1 LFE is available for example Dolby Digit...

Page 58: ...tions enabled with options set by user 608 Default xxxxxxxxxxxx EIA 608 captions enabled with no options set by user None Set Captions detected but not enabled The OSD status 2nd caption row displays captions based on the setting selected in the User Settings menu and what is available in the stream 708 or 608 is the type of caption displayed dependent on what was detected The Set or Default direc...

Page 59: ...s or No PiP Focus The Picture in Picture focus indicates N A and is not a standard supported DCX feature dependent upon application software Input Sources The input source list information on ADP Lock Audio Mode VP lock and Input Format The ADP Lock indicates whether the audio stream is locked Valid values are YES Audio Processor is locked to the audio stream NO Audio Processor is not locked to th...

Page 60: ...4 DIAGNOSTICS 52 Interface Status The Interface Status diagnostic displays when running in Thin Client The information on the OSD is updated when you display the diagnostic ...

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Page 62: ...ot be retrieved Device Connected Indicates whether a device is connected to the HDMI port Yes or No Repeater Indicates whether the connected device is a repeater Yes or No Video Xmission transmission Indicates whether the DCX3200 is transmitting video over the HDMI port Not Active or Active HDCP Enabled Indicates whether the DCX3200 is using HDCP to encrypt video transmitted over the HDMI link Yes...

Page 63: ...cify the style of television connected to the DCX set top Options include 16 9 4 3 LETTERBOX and 4 3 PAN SCAN The 16 9 option is the default selection The options are used as follows 16 9 designates that a widescreen television is connected to the DCX set top 4 3 LETTERBOX designates that a standard screen television is connected to the DCX set top and that widescreen programs should be scaled to ...

Page 64: ...HDMI YPbPr Output setting Note that the Stretch option is only available when the TV Type setting is 16 9 Off The DCX creates a widescreen version of a Standard Definition program by adding black bars to the left and the right of the picture and presents the video in the format designated by the HDMI YPbPr Output setting Some televisions only support certain video formats Please consult the televi...

Page 65: ...EN BLUE YELLOW MAGENTA or CYAN Background Opacity Sets the background opacity for closed captions Defaults to AUTO Options are AUTO TRANSPARENT TRANSLUCENT SOLID or FLASHING Settings Sets the default settings for closed captions AUTO or the settings you have configured USER Defaults to AUTO Options are AUTO or USER Restore All Defaults To reset all User Settings to their defaults select this optio...

Page 66: ... The value is invalid or cannot be retrieved or DOCSIS is not enabled Establish IP Connectivity Displays whether the cable modem has acquired its IP address typically from a Dynamic Host Configuration Protocol DHCP server YES The IP address is acquired NO The set top is acquiring its IP address N A The value is invalid or cannot be retrieved or DOCSIS is not enabled Obtain Configuration File Displ...

Page 67: ...at xxx xxx xxx xxx Each byte value is padded with zeros when necessary For example 10 0 1 10 is displayed as 010 000 001 010 If the value is invalid or cannot be retrieved or if DOCSIS is not enabled 000 000 000 000 is displayed MAC Addresses The Cable Modem and Set Top MAC address in hexadecimal format xx xx xx xx xx xx Each byte value xx ranges from 00 to FF and is padded with zeros when necessa...

Page 68: ...annot be retrieved Carrier Lock is NO or if DOCSIS is not enabled N A is displayed Mode The DOCSIS upstream channel modulation QPSK QAM 8 QAM 16 QAM 32 QAM 64 or QAM 128 If the value is invalid or cannot be retrieved or if DOCSIS is not enabled N A is displayed Channel ID The upstream channel identifier 0 to 255 If the value is invalid or cannot be retrieved or DOCSIS is not enabled N A is display...

Page 69: ...ieved Srvr IP Addr The application server s IP address in dotted decimal format xxx xxx xxx xxx each xxx is from 0 to 255 It is blank if the value is invalid or no value can be retrieved Interactive Status This diagnostic describes the interactive information that is displayed only when the Thin Client platform is running The information is updated at least once every 5 seconds while the diagnosti...

Page 70: ...gned by the DAC 6000 to the DCX3200 0000 is displayed if the Downstream ID is not configured or if it is unknown State The interactive status of the DCX3200 OSD Description UNCONFIG The DCX3200 is not configured for the interactive system and the platform should run as pre interactive MAC_CONNECT The DCX3200 is waiting to establish a connection to the MAC PID Stream INIT_WAIT_DC_ OR_C The DCX3200 ...

Page 71: ...bort count limit It is reset by the successful upstream transmission of a cell for example when the DCX3200 receives an ACK If the counter reaches the MAC abort count limit the DCX3200 assumes the MAC layer is unavailable due to noise congestion or some other problem The DCX3200 stops transmitting data upstream reports an error to the calling function and attempts to re enter the network using the...

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Page 73: ...eration keys one at a time firmly and deliberately Check the batteries in the remote control Install new batteries if needed There is no audio when viewing cable channels Verify that the mute button on the DCX set top or the remote control has not been pressed Press mute on the remote control to restore sound If the DCX set top audio output is connected to the TV verify that the mute button on the...

Page 74: ...play the HDMI YPbPr OUTPUT setting 4 Press the key to cycle through the available output formats until a picture displays on the TV No graphics or program guides appear on the TV screen If you use the IEEE 1394 connection on screen graphics including closed captions and program guides are not displayed by the DCX set top On screen graphics and captions may still be overlaid by the TV if enabled Al...

Page 75: ...ccur on a 4 3 TV if the 4 3 OVERRIDE setting is OFF To set 4 3 SD programming to fill the screen depending on the capabilities of the TV set 4 3 OVERRIDE to 480i or 480p This may occur on a 16 9 TV if the active video for an SD broadcast is in letterbox format To confirm wait for a commercial or look for a graphic such as a network logo If the commercial fills the screen from top to bottom or the ...

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Page 77: ...Motorola Inc 101 Tournament Drive Horsham PA 19044 U S A http www motorola com 571332 001 a 01 10 ...

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