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TELES ECOTEL, Manual

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S Y S T E M   M A I N T E N A N C E   A N D   S O F T W A R E   U P D A T E

C H A P T E R   7

135

ECOTEL 3G 16.1. Revised: 1 March 2011.

All other messages appear as follows:

Table 7.48  

Gatekeeper 2 

Trace Output

Description

<reason>

Admission reject reason, see Table 7.52.

H225 GkDisengage cr <cr> to <ip addr>

H225 DisengageConfirm <ip addr>

H225 UnregistrationRequest <ip addr>

H225 GkUnregistrationConf to <ip addr>

H225 unknown msg from Gk <ip addr>: <code>

Table 7.49  

Gatekeeper 3 

Trace Output

Description

<code>

Unknown gatekeeper message, see Table 7.53.

Table 7.50  

Gatekeeper Reject Reason 

ID

Reject Reason

0

resourceUnavailable

1

terminalExcluded

2

invalidRevision

3

undefinedReason

4

securityDenial

5

genericDataReason

6

neededFeatureNotSupported

Summary of Contents for ECOTEL

Page 1: ...Software version 16 1 ECOTEL 3G Family...

Page 2: ...stem 14 2 7 CDR Files 15 2 8 Network Security 15 Chapter 3 Overview 18 3 1 New Access Gateway product names starting version 16 1 18 3 2 Features 19 3 3 Implementation Scenarios 20 Chapter 4 ECOTEL In...

Page 3: ...ontrol 47 5 1 9 DHCP Server Settings 49 5 1 10 PPP Configuration for Dial Up Connection 50 5 1 11 VLAN Configuration 52 5 1 12 Examples 52 Default Configuration 52 Active Ethernet Bridge 52 Integrated...

Page 4: ...ate 100 7 3 1 Optional Function Modules 101 SNMP Agent 101 DNS Forwarder 105 ipupdate DynDNS Client 105 7 4 Trace 107 7 4 1 ISDN Trace Output 109 7 4 2 Call Forwarding to SIP Trace Output 109 7 4 3 PO...

Page 5: ...refixes from vGATE Counter 159 8 10 1 Exclusion from SIM Daily Call Attempts Counter 159 8 10 2 Exclusion from SIM Minutes Counter 160 8 11 Miscellaneous Routing Methods 160 8 11 1 Routing Calls witho...

Page 6: ...ery 187 Indirect Account Status Query 187 Saving Forwarding the Account Status 187 9 17 Defining Special Characters for Voice Calls 188 Chapter 10 Least Cost Routing 189 10 1 Carrier Selection 189 10...

Page 7: ...216 13 7 Sending the caller s OAD in an SMS message 217 Chapter 14 Additional VoIP Parameters 218 14 1 Signaling Parameters 218 14 2 Location Server Parameters 225 14 3 Routing Parameters 227 14 4 Qu...

Page 8: ...n files and parameters Chapter 6 Routing Examples contains useful examples and descriptions of scenario based configurations in the route cfg Chapter 7 System Maintenance and Software Update describes...

Page 9: ...S Y M B O L S The following symbols are used to indicate important information and to describe levels of possible danger Note Useful information with no safety implications Attention Information that...

Page 10: ...ake sure to install the ECOTEL near the power source and that the power source is easily accessible Bear in mind that telephone and WAN lines are also energized and can cause electric shocks Be sure t...

Page 11: ...re designed for constant use in dry indoor locations However we recommend that you unplug them if you do not intend to use them for an extended amount of time Make sure the power outlet is easily acce...

Page 12: ...overloaded do not pull on the cord The room temperature may not exceed 35 C Do not use the device if it is damaged or if there are signs of misfunction In this case send it to TELES Service or dispos...

Page 13: ...clean dry dust free location If pos sible use an air conditioned site The site must be free of strong electrical or mag netic fields which cause disrupted signals and in extreme cases system failure T...

Page 14: ...OTEL on a regular basis will ensure your ECOTEL s reliability Be careful when deleting files that you do not delete any files necessary for system operation To check storage space and or delete files...

Page 15: ...application gateway or a packet firewall To limit access to the ECOTEL to secure remote devices delete the default route and add individual secure network segments Access to the ECOTEL via Telnet FTP...

Page 16: ...TCP 25 DNS forward UDP 53 HTTP TCP 80 default can be set SNTP UDP 123 SNMP UDP 161 default can be set H 225 registration admission sta tus UDP 1719 default can be set H 225 signaling TCP 1720 default...

Page 17: ...y TCP 57345 For vGATE SIM Unit vGATE Control Unit plus iGATE or ECOTEL TCP 51500 For NMS FTP TCP 21 Telnet TCP 23 MySQL database TCP 3306 NMS protocol TCP 5000 NMS update TCP 5001 NMS task TCP 5002 NM...

Page 18: ...OTEL 3G 4 FXS ECOTEL 3G 2 FXS 2 FXO 2 ECOTEL 3G 4 FXS 2 FXO 2 ASCII Western ISO 8559 to SMS has been converted to GSM character set Operating system is now NetBSD 5 0 3 1 N E W A C C E S S G A T E W A...

Page 19: ...able per mobile network LAIN vGATE RoutingManager support E mails to SMS support for SMS delivery report VoIP 8 or 16 media channels H 323 v 4 SIP v 2 signaling RFC 3261 operating in parallel Various...

Page 20: ...ods Multilevel alternative routing Dynamic fallback to PSTN Dynamic fallback to VoIP Lifeline functionality on power loss or system failure General User friendly GUI with easy and advanced mode config...

Page 21: ...utes can be activated in case of VoIP peer failure After a defined amount of time the ECOTEL resumes its pri mary route Least Cost Router 2nd Generation The ECOTEL s sophisticated routing algorithms s...

Page 22: ...annels for an attached PBX and or a Soft PBX It can also connect subscribers directly The sophisticated routing algorithms allow additional VoIP com munication via SIP and or H 323 Various voice codec...

Page 23: ...the vGATE through the IP network All SIM cards in the vGATE network are installed in and maintained from a central server so that it is no longer necessary to install SIM cards into each ECOTEL The v...

Page 24: ...ons 1 Check the package contents 2 Install the device 3 Connect the BRI or analog lines to the PBX and or the PSTN 4 Check functionality using the LEDs 5 Using Quickstart set the configuration IP addr...

Page 25: ...arch 2011 4 3 E C O T E L H A R D W A R E D E S C R I P T I O N Figure 4 1 shows the front and rear view of all ECOTEL variations The ECOTEL handles traffic on up to 8 media channels The following pag...

Page 26: ...ect to the PBX You can connect the ECOTEL to additional outlets for any additional interfaces Figure 4 2 shows the standard pin assignment for each FXS analog port 4 4 2 I S D N W I R I N G Figure 4 3...

Page 27: ...teway for ECOTEL to be configured 4 6 H A R D W A R E C O N N E C T I O N Connect your computer with the local network Connect the ECOTEL with the local network Connect the ECOTEL with your PBX accord...

Page 28: ...ing systems Windows 2000 Windows XP Windows Vista Windows 7 If you are using any of these operating systems please follow the instructions in this chapter If you are using a non Windows operating syst...

Page 29: ...Quickstart from the menu When asked if you want to install compo nents on your machine click Install Click Next in the introduction window to begin installation of the Quickstart Once installation beg...

Page 30: ...t has been configured it will appear in green The serial number appears as the system s name To change the appearance of the window select Large Icons Small Icons or Details from the View menu In the...

Page 31: ...k Finish Now the IP settings are configured all other processes run automatically First the system s IP address will be changed and then the system will start with the new IP address If you right clic...

Page 32: ...he system via FTP The system s default IP address is 192 168 1 2 To configure the system using FTP you must assign your com puter an IP address from network range 192 168 1 0 Class C and then access t...

Page 33: ...s of week holiday As soon as the device is started it connects automatically with the NMS which uses the device s TAG number to send a prepared configuration For further information on configuration o...

Page 34: ...tall the GATE Manager You have to use GATE Manager ver sion 16 0 or later For a detailed description of installation and implementation of the GATE Manager please refer to the GATE Manager and Utiliti...

Page 35: ...bar We recommend that you use Internet Explorer 6 7 or later The following administrative levels apply Carrier Mode Full Access User teles carrier Password tcs carrier All configuration pages can be a...

Page 36: ...Admin k2UMj19qtovzI PwdCarrier k2jryo6Xd5vN6 Never copy these entries from one system to another as the encryption is unique for each system Table 4 3 GUI Sections Section Description User Data Here y...

Page 37: ...G A P A S S W O R D F O R R E M O T E A C C E S S The following entry ensures the security of your remote access Use the mkpwd exe tool to generate the pass word You will find it on the enclosed CD in...

Page 38: ...ord in the configuration file pabx cfg s parameter line as follows When the file has been transferred to the system and the configuration has been activated access to the system can occur only with th...

Page 39: ...e at the beginning of a line Configuration files must end with an empty line The configuration files follow these conventions Individual files are divided into sections These sections always begin wit...

Page 40: ...Ethernet interface s httpd This section contains the port and access password parameters for the graphical user interface nat optional This section includes settings for Network Address Translation br...

Page 41: ...O N F I G U R A T I O N The following settings are possible for the sections emac0 and emac1 IpAddress ip addr netmask The IP address is entered in decimal notation followed by a slash and the netmask...

Page 42: ...P address or range on a public interface All rules are defined in the nat section httpd GuiPort 80 PwdUser k24X0sdc uMcM PwdAdmin k2UMj19qtovzI PwdCarrier k2jryo6Xd5vN6 bridge0 BrConfig add emac0 add...

Page 43: ...rules rdr interface public network address mask port port local network address mask port port_number protocol This parameter redirects packets from one port and IP address to another interface Define...

Page 44: ...module and prioritization of the VoIP packets must be con sidered when routing voice and data through the DSL line Example The following entry will create the interface pppoe0 with the username user...

Page 45: ...uration Example In the following example only port 4445 allows incoming connections from the IP address 192 168 1 10 All others will be blocked pppoe0 PppoeIf emac1 User user Pwd pwd AuthProto pap Rou...

Page 46: ...nd the netmask in bit notation any stands for all IP addresses e g to any NOTE If you use the rule pass in out in combination with the option from ip to ip you must specify a protocol number with prot...

Page 47: ...on emac0 all fw pass out quick on emac0 all traffic to outgoing fw pass out quick on pppoe0 proto tcp all flags S keep state keep frags fw pass out quick on pppoe0 proto udp all keep state keep frags...

Page 48: ...ase all values are possible dest_addr can be followed by netmask mask dest_port src_addr can be followed by netmask mask src_port protocol tos value 6 for TCP 17 for UDP altqd interface pppoe0 bandwid...

Page 49: ...t In list you can enter any of the following specific network settings activated by the DHCP server Each op tion must begin in a new line and end with a semicolon range start IP address end IP address...

Page 50: ...an occur simultaniously over one ISDN line All necessary information for setup of the PPP connection is defined in the sec tion xppp num The settings are entered as follows option time servers ip addr...

Page 51: ...protocol used for authentication AutoUp int Defines if the PPP interface is activated automatically after system start The following values are possible 0 No automatic PPP activation default 1 Automat...

Page 52: ...cols can be assigned to the vlan1 interface 5 1 1 2 E X A M P L E S 5 1 1 2 1 D E F A U L T C O N F I G U R A T I O N In the following example the system s IP address is 192 168 1 1 the netmask is 255...

Page 53: ...pass in quick on emac0 all fw pass out quick on emac0 all traffic to outgoing fw pass out quick on pppoe0 proto tcp all flags S keep state keep frags fw pass out quick on pppoe0 proto udp all keep sta...

Page 54: ...The System section is divided into several categories to ensure clarity Hardware Bypass relay Log files Night configuration Controllers Subscribers Global Settings 5 2 1 1 B Y P A S S R E L A Y The e...

Page 55: ...u can define how the log files are to be divided There are two possiblities for saving entries into a new file In increments of time twice daily daily weekly monthly Depending on the size of the file...

Page 56: ...e frequency with which the file is saved The following options are possible halfdaily Every day at 11 59 and 23 59 daily Every day at 23 59 weekly Sunday at 23 59 monthly The last day of the month at...

Page 57: ...ight2 12 00 00101010 The configuration section switches back to the default configuration System section every day at 8 00 p m NightResetTime 20 00 11111111 The configuration section is activated on N...

Page 58: ...es must appear in the Night section of the route cfg see Chapter 5 3 on page 5 74 Table 5 13 pabx cfg Controller Parameters Controller port address type port Defines the running physical port number a...

Page 59: ...ol for BRI lines DSS1 line_type Defines Point to Multipoint or Point to Point mode PMP Point to Multipoint PP Point to Point UNIT unit Optional Defines the currency for the charges default EUR Special...

Page 60: ...Controller04 40 VOIP Controller05 41 DTMF Controller00 10 FXS Controller01 10 FXS Controller02 10 FXS Controller03 10 FXS Controller04 20 UMTS Controller05 20 UMTS Controller06 20 UMTS Controller07 20...

Page 61: ...If TRANSPARENT ROUTER is not set the address of the incoming port is added to the A party number as a prefix ALARM Activates the monitoring mode for the respective port If a relevant error oc curs at...

Page 62: ...a 0967 Yemen 0971 UAE charge freq frequency in kHz of charge impulse 16 default or 12 cid T5 After first ring pause in ms before generation of caller ID Default 800 cid max short Max duration of short...

Page 63: ...12 2 on page 205 Subscriber00 TRANSPARENT ROUTER ANA 0049 16 800 250 1500 80 12800 1 1 Subscriber01 TRANSPARENT ROUTER ANA 0049 16 800 250 1500 80 12800 1 1 Subscriber02 TRANSPARENT ROUTER ANA 0049 16...

Page 64: ...SWITCH CHMAX 8 ALARM Table 5 16 Required Mobile Parameters in pabx cfg Subscriber port type pin lain SMSC sim loudGSM loudPCM SIM x port Defines the running physical port number type Defines the modu...

Page 65: ...for loudGSM is 17 Subscriber00 UMTS 0000 00000 000000 1 17 1 SIM4 EXAMPLE 2 If the volume level is set at 2 and algorithm 6 is used for echo cancellation the configuration for loudGSM is 50 Subscribe...

Page 66: ...ng the band settings you must restart the system to activate the changes EXAMPLE Subscriber05 TRANSPARENT ROUTER UMTS 0000 00000 000000 1 1 1 SIM4 BNDS 1 BAND 5 NODE 0004 NOTE The BAND parameter can o...

Page 67: ...is profile after the start of the B Leg INVITE or h323 setup VoipStopAnnounceOnConnect mode If Yes is set and the call changes to the state CONNECTED the announcement configured with VoipAn nounce is...

Page 68: ...the codec with the highest priority must be defined first Calls will be set up using the codec with the highest priority as long as the sum of the values for individual calls remains lower than defin...

Page 69: ...the time difference between the ECOTEL s time zone and time zone 0 Greenwich Mean Time Enter the continent and a large city usually the capital in the time zone NtpServer ip addr Sets the IP address a...

Page 70: ...P address For a detailed description of ECOTEL configuration for connection to a vGATE see Chapter 9 1 DialTone country If the system is used in a corporate settings and attached through a PBX to the...

Page 71: ...s restarted or rebooted Therefore it is important to set the system time with an NTP server You must restart the system after making changes to activate the settings SmtpServer ip addr In ip addr ente...

Page 72: ...hed an error mes sage is sent to the e mail sender default 3 MailSendRetries count Number of times an attempt is made to send an e mail Default 10 MailMaxIncomingClients count Defines the maximum numb...

Page 73: ...2 16 0 100 MailRcvMax 300 MailRcptMax 50 MaxMailsToHost 2 MailToHostRetries 10 MailSendRetries 10 MailAllowedPeers 172 16 0 10 ActionLog data protocol log daily 1000 5 e mail account You must restart...

Page 74: ...tem s Subscriber entries Simply copy all Subscriber lines into the Night Section without making any changes 5 3 C O N F I G U R A T I O N F I L E R O U T E C F G The system s routing information is sa...

Page 75: ...s sign in the Restrict parameter contains the controller number plus an optional trunk number or a specific calling number OAD The special symbol may be used as a wildcard to represent any char acter...

Page 76: ...om the prefix telephone number DAD that has come in and replaced with what is on the right of the equals sign If for example the incoming DAD is 12345678 with 123456 being the trunk number and 78 the...

Page 77: ...tional calls would be sent to controller 9 instead of 40 Table 5 20 route cfg Map Parameters MapAll direct num mode Parameter Description No Digits Optional direct Defines the prefix or telephone numb...

Page 78: ...be used as a wildcard to represent any character 59 redirect Defines the placeholder used in the two target routing entry and the number to which calls to x will be redi rected 59 sin The service ind...

Page 79: ...en the called party number is busy set the following parameter in the first choice port s Subscriber line in the pabx cfg Example In the following example all outgoing calls over controller 04 are rej...

Page 80: ...one VoipPeerAddress ip addr or name The peer s IP address or name Default is 0 if it is not set please set the parameter VoipIpMask to 0x00000000 VoipIpMask ip mask The subnetmask is used to determine...

Page 81: ...law and u for law g723 g723L These codecs work with 30ms data frames g723 1 uses a bit rate of 6 3 kbit s and g723L uses a bit rate of 5 3 kbit s to send RTP packets NOTE This has no influence on the...

Page 82: ...eneration and VAD voice activity detection No default deactivates silence suppression NOTE In SIP signaling silence suppression is negotiated as per RFC3555 VoipTxM num or list fix The multiplication...

Page 83: ...ame of the Radius server to activate accounting If the call is sent to the mobile network the SIM card s IMSI is transferred in the Vendor attribute Vendor 2170 Attr 1 in hexadecimal notation in the f...

Page 84: ...D is sent to PSTN notify HOLD is sent as notification to the telephone exchange ignore HOLD is not sent to the telephone exchange the ECOTEL suppresses the messages to PSTN VoipSelectProfilesBySignall...

Page 85: ...lt is No GkUseStun mode Enter yes default to use the STUN values for the GK profile GkTerminalAliasWithPrefix mode Some gatekeepers may require that prefixes are listed in the Terminal Alias section E...

Page 86: ...in name or IP address The entry used in the From field The default setting is RegUser RegId RegSameCallID mode When Yes is set default the same caller ID is always used for SIP registration Set No to...

Page 87: ...SameCallID mode The same call ID is used for SIP registration Enter No to change the call ID for every reregistration default Yes Table 5 26 route cfg Radius Parameters Radius Parameters Radius name T...

Page 88: ...ing station ID The default setting is the OAD but you can define any calling station ID To define a partial calling station ID enter a for each digit For example CallingStationId will consist of the f...

Page 89: ...ough the four analog lines Calls with the mobile carrier prefixes 01555 and 01556 are terminated through the mobile ports with the LAIN 26212 Calls with the pre fixes 01665 and 01666 are terminated th...

Page 90: ...seconds has run out The NEXT parameter makes sure that calls are distributed evenly to the individual mobile channels in the trunk group The parameter CHADDR ensures that calls are not mis routed sin...

Page 91: ...mode All FXS ports are bundled to gether in a trunk group with the name 30 The mobile controllers are bundled together in trunk group 20 The SIM cards are inserted in the ECOTEL SIM4 and the carrier u...

Page 92: ...ame user and password pwd SIP UDP is used for signaling A maximum of 8 media channels with the G 729 codec can be used The peer s IP address is 192 168 0 10 Controller00 30 FXS Controller01 30 FXS Con...

Page 93: ...lpl 10 Voip DF VoipDirection IO VoipPeerAddress domain com VoipIpMask 0x00000000 VoipSignalling 1 VoipCompression g729 g711a t38 VoipSilenceSuppression Yes VoipProxy 192 168 0 150 VoipOwnAddress user...

Page 94: ...ng with the service ID 16 05 06 11 51 31 990 Start STATUS TELES VoIPBOX V11 7a 007f 16 05 06 12 10 57 01A ERR Layer1 16 05 06 12 10 58 000 ERR OK 16 05 06 12 10 58 010 ERR OK 16 05 06 12 12 06 Remote...

Page 95: ...um RemoteCode service 0 Remote administration session from num ended Session length is indicated by start time and end time Errors Reported by the Status Program port i ERR Problem at Port num X A Lay...

Page 96: ...ified line in pabx cfg or route cfg contains duplicate profile config num invalid Specified line in pabx cfg or route cfg is invalid config evaluation errcode num Internal error Port Specific Entries...

Page 97: ...ejected GK name RCF Successful RegistrationRequest RegistrationConfirm GK name RRJ num RegistrationRequest was rejected GK name ARJ dad num AdmissionRequest was rejected GK name ACF dad AdmissionReque...

Page 98: ...be established 99i ERR np connect ip ad dr Connection to the iMNP reestablished System Kernel e task name suspended specified task was suspended due to internal error host might re boot this port Mai...

Page 99: ...re is an error in the DHCPD Configuration The DHCP SERVER was not loaded please check the Configuration for mistakes There is an error in the ALTQD Configuration The ALTQD SERVER was not loaded please...

Page 100: ...stem 8 Once the files have been completely transferred check the file size and reboot the system 9 As soon as you can reach the system via GateManager again check the version number of the running sof...

Page 101: ...of individual modules appears in their respective chapters Following completion of transmission you must adjust the module s configuration and reboot the ECOTEL Once you have rebooted the system you...

Page 102: ...oved 0 eth0 eth1 up 52 eth0 eth1 down Table 7 4 Description of OIDs OID Description Type 1 3 6 1 4 1 2170 1 2 1 1 1 Port number INTEGER 1 3 6 1 4 1 2170 1 2 1 1 2 Port address DisplayString 1 3 6 1 4...

Page 103: ...l state of Ethernet controller INTEGER 1 3 6 1 4 1 2170 1 1 1 1 1 1 Number of VoIP profile INTEGER 1 3 6 1 4 1 2170 1 1 1 1 1 2 1 Name of profile 1 DisplayString 1 3 6 1 4 1 2170 1 1 1 1 1 2 2 Name of...

Page 104: ...e snmpd tz0 must have the ending tz0 The following settings are possible in the section snmpd Table 7 5 Traps for IP Interfaces Port Number Interface 0 Ethernet 1 1 Ethernet 2 2 Loopback 3 xppp if use...

Page 105: ...ection no entry is required in the pabx cfg for the parameter NameServer The DNS server s address that is negotiated through this connection will be used 7 3 1 3 I P U P D A T E D Y N D N S C L I E N...

Page 106: ...needit com user username password Defines the username and password for the DNS service provider host domain_name_of_dns_service Enter the domain name that is used interface If Defines the interface t...

Page 107: ...with remote maintenance directly The trace options must be turned on in the GATE Manager offline or online trace or via FTP raw com mands see Chapter 4 11 3 Trace results presented here are for BRI a...

Page 108: ...h hour MM month mm minute YY year ss ss hundredths of seconds Traces appear in the following format hh mm ss module port trace module s send for PRI BRI mobile ports r receive for PRI BRI mobile ports...

Page 109: ...utput The default setting is all Example 7 4 3 P O T S TR A C E O U T P U T Trace output for FXS and FXO controllers is in ASCII text notation the trace part see Chapter 7 4 is con sists of trace type...

Page 110: ...example FXS controller 05 calling party has been in the ALERT state This state changes to CONNECT as soon as the called party picks up the phone Table 7 9 POTS Trace Type Trace Type Description stt Ou...

Page 111: ...0 has been dialed Table 7 11 app Trace Output Trace Output Description CONN_IND Connect indication CONN_REQ Connect request CONN_ACK Connect acknowledgment ALRT_IND Alert indication CONN_CNF Connect...

Page 112: ...TR A C E O U T P U T The trace output for Mobile calls appears in hexadecimal notation Its format is the same as that for ISDN output Table 7 13 and Table 7 14 describe the contents of mobile trace ou...

Page 113: ...P is transmitted in ASCII and translated for better legibility Since they are dis played unabridged no description is necessary Information and internal output traces correspond with the H 323 output...

Page 114: ...et Description h225 H 225 protocol messages h245 H 245 protocol messages pstn Messages of the internal protocol interface that provides the interface to the mobile PRI and BRI interfaces rcv Coming fr...

Page 115: ...g from the IP network rcv will appear at dir and signifies the direction h225 dir tpkt msg 0x mt h225cr cr addr ip address Table 7 17 H 225 Signaling Trace Output Description mt The ETS message type i...

Page 116: ...length h225 type mt voipcfg addr ip address rc 0 compr codec h225 type mt h225cr hcr FS bool codec ip address port TUNN bool H245 bool ip address port h225 type mt h225cr hcr cr cr Table 7 19 Incomin...

Page 117: ...r H 225 message s call reference does not have to be unique when calls come from multiple VoIP peers cr cr Internal call reference always unique for the call ALT ip ad dress port DAD Optional alternat...

Page 118: ...t X G 721 Y iLBC20 Z iLBC30 h225 type mt1 dad num cr cr Table 7 21 Calls to the IP Network 1 Trace Output Description mt Message type written out if a decimal number appears here it will be translated...

Page 119: ...Call reference ch The internal media channel used li 1 appears when the local RTP address and port has been defined ri 1 appears when the remote RTP address and port have been established st 0 appear...

Page 120: ...ss port agg bool Table 7 25 RTP RTCP Output VP Module Trace Output Description controller Running number for the VoIP controller VoIPcodecChipType Stands for the type designation for the compression c...

Page 121: ...re port transmitted num 0 ReceiverReport packet 1 SenderReport packet 2 Packet requested by the driver ji Delay jitter msec rt Round trip local remote round trip delay msec fl Fraction lost Fraction o...

Page 122: ...dule Trace Output Description ch The internal media channel used a controller ac49x ch ch fax data n1 n2 n3 Table 7 30 Codec Change for Fax Trace Output Description n1 Fax bypass flag 0 Voice data byp...

Page 123: ...V XX V 8 JM data call function V series mo dem 9 V32_AA V 32 AA calling modem tone 1800 Hz 10 V22_USB1 V 22 USB1 V 22 bis unscrambled binary ones 11 V8_BIS_INITIATING_DUAL_TONE V 8bis initiating dual...

Page 124: ...lost packet n2 IllegalHdlcFrameDetectedFlag Illegal HDLC frame detected n3 FaxExitWithNoMcfFrameFlag Fax exit with no MCF Frame n4 HostTransmitOverRunFlag Channel received a buffer overrun n5 HostTran...

Page 125: ...rrect 14 CRP command repeat 15 DCN disconnect 16 Pre message response 17 Post message response 18 Post message command 19 VXX receive illegal high speed signal 20 TCF training check function 21 Fax im...

Page 126: ...e for TCF or fax im age The value of 0 corresponds to the best qual ity of demodulation Values greater than 100 have a negative influence on the quality of the fax image n17 TimingOffsetPpm Timing Off...

Page 127: ...dBm dur Tone duration pstn type mt1 dad num oad num cc value cc cc id id c c ctrl ch cr cr Table 7 34 Internal Protocol Interface Trace Output Description type Direction from rcv or to snd the interna...

Page 128: ...M E S S A G E S The following trace output is possible pstnrcv get_voipcfg voip profile compr list Table 7 35 Received from PSTN 1 Trace Output Description voip profile Defines the VoIP profile to be...

Page 129: ...erminalCapabilitySet comp Table 7 38 Codec Used Trace Output Description comp List of compression codecs offered see Table 7 20 the list of the peer s codecs appears behind peer and cfg shows which co...

Page 130: ...s Trace Output Description hmt The H 245 message type multimedia system control message type Table 7 41 hmi The H 245 message ID see Table 7 42 Table 7 43 Table 7 44 Table 7 45 Table 7 41 Multimedia S...

Page 131: ...or Response Message ID Message 0 NonStandard 1 MasterSlaveDeterminationAck 2 MasterSlaveDeterminationReject 3 TerminalCapabilitySetAck 4 TerminalCapabilitySetReject 5 OpenLogicalChannelAck 6 OpenLogic...

Page 132: ...LogicalChannelRateAcknowledge 23 LogicalChannelRateReject Table 7 44 Message IDs for Command Message ID Message 0 NonStandard 1 MaintenanceLoopOffCommand 2 SendTerminalCapabilitySet 3 EncryptionComma...

Page 133: ...OpenLogicalChannelConfirm 5 RequestChannelCloseRelease 6 MultiplexEntrySendRelease 7 RequestMultiplexEntryRelease 8 RequestModeRelease 9 MiscellaneousIndication 10 JitterIndication 11 h223SkewIndicati...

Page 134: ...perConfirm ip addr H225 GatekeeperReject ip addr reason reason Table 7 46 RAS Trace Output Description reason Gatekeeper reject reason see Table 7 50 H225 GkRegistration to ip addr H225 RegistrationCo...

Page 135: ...GkDisengage cr cr to ip addr H225 DisengageConfirm ip addr H225 UnregistrationRequest ip addr H225 GkUnregistrationConf to ip addr H225 unknown msg from Gk ip addr code Table 7 49 Gatekeeper 3 Trace O...

Page 136: ...eAlias 5 InvalidTerminalType 6 UndefinedReason 7 TransportNotSupported 8 TransportQOSNotSupported 9 ResourceUnavailable 10 InvalidAlias 11 SecurityDenial 12 RullRegistrationRequired 13 AdditiveRegistr...

Page 137: ...eCallToSCN 13 ExceedsCallCapacity 14 CollectDestination 15 CollectPIN 16 GenericDataReason 17 NeededFeatureNotSupported Table 7 53 Unknown Gatekeeper Messages ID Message 0 GatekeeperRequest 1 Gatekeep...

Page 138: ...eject 15 DisengageRequest 16 DisengageConfirm 17 DisengageReject 18 LocationRequest 19 LocationConfirm 20 LocationReject 21 InfoRequest 22 InfoRequestResponse 23 NonStandardMessage 24 UnknownMessageRe...

Page 139: ...lename is trace log The following cases appear in the examples Incoming H323 Call with FastStart Outgoing H323 Call with FastStart Fax Call Table 7 54 ENUM Output Trace Output Description cr Call refe...

Page 140: ...a 04 Ac49xT38ChannelConfiguration ch 0 rc 0 15 04 09 52 a 04 Ac49xActivateRegularRtpChannelConfiguration ch 0 rc 0 15 04 09 63 a 04 ac49x ch 0 rtcpR 0 ji 1 rt 1 fl 65535 in 0 out 1 15 04 09 63 a 04 ac...

Page 141: ...x ch 0 establish 15 25 14 71 a 04 ac49x ch 0 jitter buffer 35 1 0 1 0 0 0 0 15 25 15 59 y 04 h225rcv tpkt msg 7 h225cr 6 addr 172 16 0 100 pt 8018c000 15 25 15 59 y 04 h225 decode rc 0 q931 msg 7 2 le...

Page 142: ...32 5e 08 01 81 07 29 05 06 03 18 10 00 16 00 41 91 a 04 ac49x ch 0 jitter buffer 85 4 0 4 2 0 0 0 16 00 41 95 a 04 ac49x ch 0 rtcpT 1 ji 195 rt 0 fl 0 in 272 out 1340 16 00 41 95 a 04 ac49x ch 0 in 94...

Page 143: ...0 0 0 0 0 1 8 0 0 0 0 16 00 49 60 a 04 ac49x ch 0 fax data 0 0 6 16 00 49 60 a 04 ac49x ch 0 faxrelay 0 0 0 0 0 0 0 0 0 3 0 0 0 0 16 00 51 53 a 04 ac49x ch 0 faxrelay 0 0 0 0 0 0 0 0 0 12 0 0 0 0 16 0...

Page 144: ...Error is limited to error messages Debug provides information Detail provides the entire packet Output is defined with a m and the port number is 99 Sending Files or Status Information Global message...

Page 145: ...ength in bytes m 99 mail sendmail Faccount ip address Taccount domain subject content Table 7 58 SMTP Output Sending Files or Status Info Trace Output Description Faccount Sender s e mail account cdr...

Page 146: ...ule now converts the e mail message to the internal format and then sent as SMS or USSD Bulk mail several recipient entries for the same e mail appear as individual messages m 99 mail mysend content T...

Page 147: ...iving SMS or USSD and Sending as E Mail The following output shows the internal format when an SMS or USSD message is sent to the mail module This output is generated when transmission of the SMS or U...

Page 148: ...being set up The following output shows that the connection has been established The following output shows that the connection attempt failed The following output shows a keep alive packet from the i...

Page 149: ...following output shows transmitted signaling messages depending on the call state d ctrl dtmf msg call state unknown id id from 14 Table 7 66 DTMF Output Incoming Call Setup Trace Output Description c...

Page 150: ...rl dtmf send_alloc b_chan id_unset ctrl b chan Table 7 68 DTMF Output Media Channel Designation Trace Output Description b chan Internal media channel used b_chan id_unset Media channel identification...

Page 151: ...owing type of service values are possible 0500 BTX 0700 data The following parameters must be set in the corresponding VoIP profile VoipIntrastar yes VoipBrokenDetectionTimeout ms VoipQualityCheck typ...

Page 152: ...lowing example all calls to the number 004915551234 and all service calls with the prefix 0180 are rejected with a busy signal All other calls are sent to the VoIP profile DF 8 3 2 W H I T E L I S T R...

Page 153: ...C R O U T I N G O F D A T A C A L L S V I A V O I P In the ISDN network data calls have a special service type When an ISDN PBX is connected to a VoIP network it must continue to work without any prob...

Page 154: ...ferentiate these calls from remote administration calls Restrict9 OK 01 means that all telephony calls without a calling number are put through Restrict 9 OK 01 means that all CLIR telephony calls are...

Page 155: ...e The following example shows an appropriate configuration With this entry all calls beginning with 004930 are sent to the port with the address 9 and the presentation of the origination num ber is al...

Page 156: ...he bit is set in the caller s origination number for a call via BRI con troller 01 You can set a u unknown type of number in the Restrict entry to change transmission of the national international bit...

Page 157: ...beginning of the number Example In the following example the international bit is set for all calls to Italy 0039 and the number is transmitted with 39 For the area code 012 the national bit is set a...

Page 158: ...signed to a mapping Traffic at BRI port 9 is sent di rectly to VoIP port 40 with the VoIP profile iG1 Traffic from BRI port 10 is sent to VoIP port 40 with the profile iG2 8 8 S E T T I N G A D E F A...

Page 159: ...ing Complete in the ISDN Setup or in the H323 Setup Example In the following example all calls beginning with 0 are sent with a Sending Complete to control ler 9 Removing Sending Complete The followin...

Page 160: ...1 R O U T I N G C A L L S W I T H O U T A D E S T I N A T I O N N U M B E R Enter the following configuration in the route cfg if the ECOTEL must route calls that come in without a des tination number...

Page 161: ...sent to VoIP with the SIP account Al All other calls with a destination number are sent to controller 10 Calls without a destination number are sent to the number 12345 at port 10 8 1 1 3 C H A N G I...

Page 162: ...nothing is set the translation occurs as described in draft kotar sipping dss1 sip iw 01 txt Use the following parameter to translate a cause from ISDN to a specific SIP response SipCause ISDN cause...

Page 163: ...ng gateways use SIP INVITE messages with specific call numbers that include the special characters and or e g 41 1234 The return values are included in the field p ie display of a 183 SIP response Bea...

Page 164: ...balIn int You can define up to 32 different GlobalIn configurations GlobalIn int port newDestinationNumber where int 1 For VoIP the following syntax is used GlobalIn int voipPort voipProfile newDestin...

Page 165: ...itions may lead to malfunctions and or misrouting as well as possible consequential damages Make changes at your own risk TELES is not liable for any damages resulting from or related to such changes...

Page 166: ...M O B I L E R O U T I N G 9 3 1 U S I N G A F I X E D M O B I L E P O R T A D D R E S S The customer s network routes calls to the mobile network with a defined prefix Because this code is not always...

Page 167: ...A S T H E M O B I L E P O R T A D D R E S S Use the LAIN as controller with the CHADDR parameter to prevent logging onto the wrong SIM card This will en sure that routing is network specific The follo...

Page 168: ...at all voice calls service indicator 01 from controller 20 are sent to port 30 This number could for example serve a call center 9 5 B L O C K I N G P O R T S This function allows you to block a port...

Page 169: ...down when a calculated number of units set in LIMIT has com menced If ChargeUnitGenerate sec is configured the mobile channel will shut down at the beginning of the last unit entered in LIMIT multipl...

Page 170: ...the configuration again 9 6 1 C O U N T S T A T U S I N F O R M A T I O N To find information about the current counts and limits for each mobile channel click Statistics in the GATE Manager For mobi...

Page 171: ...tion with a vGATE 9 8 P A U S E B E T W E E N TW O C A L L S If the parameter WAIT appears in the Subscriber line the mobile controller will not be used after a successful connection or A side release...

Page 172: ...n file pabx cfg is necessary Night num time day Example In the following example two time windows are defined The standard configuration is active every day from 6 00 a m to 8 00 p m The time window N...

Page 173: ...with the last PBX extension the caller unsuccessfully dialed DialBack hours The callback list is active for the number of hours entered DialBackMinutes minutes The callback is active for the number o...

Page 174: ...s for configuration of the mobile interface DialBack 5 MapAll1111 262121111 MapAll2222 262122222 MapAll3333 262133333 Make sure that no Restrict entries are configured for these mobile controllers The...

Page 175: ...s if the mobile network sends an alert message after which voice is detected e g the B party re jects the call which is then forwarded to the B party s voicemail following the ring state The parameter...

Page 176: ...s that are forwarded to a recording with or without a connect from the mobile carrier can be recognized and blocked so that they are removed from the routing process The default status of this functio...

Page 177: ...waits before call setup for redial We recommend no more than 8 seconds Callingmax Maximum number of seconds the gateway waits before call setup for redial We recommend no less than 15 seconds Connect...

Page 178: ...er the number of call attempts for each number OPTION CONFIGURATION Refers to the number of the UMTS configuration OPTION NOALARM Set this option to suppress sending alarms when connected to a vGATE D...

Page 179: ...Instead of being billed retroactively prepaid SIMs are paid for in advance and then recharged when they run out The advantages of prepaid SIMs are No monthly basic fee Cost control No surprises result...

Page 180: ...s SMS recharging Connection setup to the account manager with subsequent menu selection and DTMF tone transmission of the voucher number Direct recharging Connection setup from a telephone through the...

Page 181: ...d 12345 is the number for the account manager 9 1 6 1 3 B L O C K I N G T H E P O R T C O N T A I N I N G T H E R E C H A R G I N G S I M If a call is active on the mobile port containing the SIM to b...

Page 182: ...uires exact knowledge of the when and what information the mobile carrier requests The cor responding pauses following the connect for menu selection between the DTMF tones for correct repetition of t...

Page 183: ...ier offers this service The USSD messages contains the prepaid voucher number Configure an additional controller in the last position for DTMF functionality as follows Example The corresponding Subscr...

Page 184: ...git controller numbers Then enter the carrier s USSD code 101 and the voucher number 44444444444 or 55555555555 The USSD command ends with Configuration entries for recharging confirmation are describ...

Page 185: ...m own address or name The third entry in the mobile controller s Subscriber line is the SMS center number German example You must restart the system to activate the changes Then enter the port specifi...

Page 186: ...to an account using the following entry in the route cfg Restrict port addressee 05 It can also be saved into a file using the following entry in the pabx cfg MsgLog data msg log To save it into a fi...

Page 187: ...harging from the menu 9 1 6 3 2 I N D I R E C T A C C O U N T S T A T U S Q U E R Y The indirect method with the GATE Manager and listening in on the connection requires a change in the pattern of DTM...

Page 188: ...C A L L S In cases in which the called number includes special characters e g or it may be necessary to define the call type used in the mobile network command or voice call Calls to UMTS that begin...

Page 189: ...EL this routing process also includes calls in the mobile network or through a VoIP network That means the system is a full fledged second generation LCR 1 0 1 1 R O U T I N G E N T R I E S Use the Ma...

Page 190: ...routing ensures uninterrupted operation of the attached PBX In such cases connections are often made via the public network using the Redirect com mand MapAll num port num Redirect3 port num placehold...

Page 191: ...orted number of units per connection is 32767 units Additional adjustments may be made to allow for the implementation of new charge models When charge information is sent as Currency values can be ex...

Page 192: ...e These charge models are explained on page 10 193 1 0 4 G E N E R A T I N G C H A R G E S W I T H T H E E C O T E L To generate charges for the attached PBX add the charge variables described in Tabl...

Page 193: ...ays either the attached PBX supports Advice of Charges as Currency or if not the PBX can be configured to assign one thousandth 1000 of a currency unit 0 001 or 10 of a cent to each charge unit This m...

Page 194: ...d the appropriate settings must be made in the ECOTEL s pabx cfg as described on page 10 193 The examples below show sample entries with rates of 18 and 9 cents per minute and If greater precision is...

Page 195: ...traffic source ASR int internal ASR for the ECOTEL ACD average call duration Example The following example shows how the statistics appear in the file into which they are copied Set the time using th...

Page 196: ...sent to an SMS recipient 1 1 1 2 S A V I N G S T A T I S T I C S A N D R E S E T T I N G S T A T I S T I C C O U N T E R S The statistics are copied into a specified file and the counters A F are rese...

Page 197: ...group 26212 only once on the first day of the month and for 26213 each Saturday at 8 00pm 1 1 2 G E N E R A T I N G A N D R E T R I E V I N G C D R S With the Log and failedlog commands you save CDRs...

Page 198: ...s the capability to generate CDRs in the ECOTEL Log boot cdr log The cdr log file is stored in the data directory New entries are always added to the end of the file The file is open only during editi...

Page 199: ...ss 3 Source The following format applies node number automatically set internal channel number 4 Destination The following format applies node number automatically set internal chan nel number 5 IMSI...

Page 200: ...The following entry shows the route cfg configuration file changed according to the formula Example The following CDR entry includes IP addresses for signaling and voice data audio codec and frame si...

Page 201: ...ents an unaccepted incoming call with the following information separated by commas C1 24 11 09 17 15 29 24 11 09 17 15 57 0002 01 CB 0008 01 DLA 172 20 25 103 172 20 25 103 G711a 20 0102 28 3 90 0 0a...

Page 202: ...for DLA Callback calls duration is the connection time for the first leg 5 IP logging signaling RTP 6 Audio codec used 7 Frame size 8 Service indicator cf Table 11 1 on page 198 9 Cause values 10 Call...

Page 203: ...5 2 2 The sender is given as cdr and the system s name appears in the subject box The text box con tains the CDR information according to the format for the entry in Log data cdr log account domain A...

Page 204: ...ber Callback with DTMF and preconfigured callback number Callback to OAD with predefined destination number Callback with PIN and preconfigured callback number Callback via SMS To indicate that the nu...

Page 205: ...to contain up to 26 additional announcement files DTMF sec dir defaultfile dir file_a dir file_b dir file_z A mapping needs to be added to the route cfg file for every announcement to map to the port...

Page 206: ...FC MapAll number DTMFport DTMFD MapAll number DTMFport DTMFZ must be combined with MapAllDLC port MapAllDLD port MapAllDLZ port Example In the following example all calls coming from GSM are connected...

Page 207: ...hat needs to be called to trigger callback MapCallbackAlert sec If this optional parameter is configured the ECOTEL will release the call after the given number of seconds MapAllCB port Calls back the...

Page 208: ...gs up and is called back at the defined callback number After the user has accepted the call he must enter the destination number via DTMF The connection is set up when he finishes dialing Make the fo...

Page 209: ...A L L B A C K N U M B E R The user dials a number in the system that is connected to the DTMF platform He then enters a predefined PIN that maps him to a predefined fixed number that is to be called b...

Page 210: ...d port You can specify the country code and prefix of the SMS MapAllDLA place The placeholder place causes a new search through the routing table MapAllplace number port destination number The place r...

Page 211: ...t The mobile network delivers the message to the recipient and optionally informs you that it was delivered Configuration To use this function you must first set the SMSC parameter in the Subscriber l...

Page 212: ...SMS in the Mail section of the pabx cfg file for your ECOTEL Compose the message that you want to send in your e mail client s text box If your text exceeds 160 characters more than one SMS messages w...

Page 213: ...routing entry was configured The failed log contains the following entry 1 3 2 S M S T O E M A I L The SMS to e mail function enables you to receive SMS messages via your ECOTEL with an ordinary e mai...

Page 214: ...is an example of a restrict by port 1 3 4 S E N D I N G A N N O U N C E M E N T S U S I N G E M A I L Your ECOTEL is able to convert an announcement that has been attached to an e mail into a voice c...

Page 215: ...ute cfg file to accept the incoming SIP messages Example Here is an example of a VoIP profile The SIP message structure is as follows The Request To header or P asserted P preferred header are not use...

Page 216: ...ber is automatically generated when you enter s You must enter the text that is to be sent in quotation marks SMSInfo text s text Example In the following example SMS messages for mobile users are gen...

Page 217: ...t that the SMS center number must be defined refer to Table 5 16 on page 5 64 for an explanation and that the following entry must appear in the route cfg for transmission to be possible MapAllSMS por...

Page 218: ...roved communication with the VoIP peer 1 4 1 S I G N A L I N G P A R A M E T E R S Table 14 1 Customized Parameters Protocol Independent VoIP Signaling Protocol Independent VoIP Signaling Parameters V...

Page 219: ...89 If an integer is entered after the minus sign this number of digits will be removed from the beginning of the OAD In the following example 517 will be removed from the OAD EXAMPLE VoipOad 3 If is e...

Page 220: ...he first matching codec comes from Yes Default Priority is determined by the order of the system s parameter list No Priority is determined by the peer VoipHideOadByRemove mode If Yes is configured an...

Page 221: ...ansparent clear mode is used as codec in VoipCompression list Default is 56 A common value is 102 VoipDataBypassPayloadType num Defines the payload type for the RTP packets when the call is sent as a...

Page 222: ...l VoipSetupAck int 1 setup acknowledge is transmitted 0 setup acknowledge is not transmitted 2 default transmitted with H 323 information VoipH245Transport int This option determines the H 245 offer 0...

Page 223: ...Name Default no setting Example From John sip 493011111 teles de VoipUserAgent mode string When Yes is set default the system type and software version is used in the SIP user agent header Enter no t...

Page 224: ...est that contains only digits otherwise the To field is used default 1 To field 2 Remote Party ID with party called 4 URL or URI in the Invite request that can also contain letters 8 Diversion header...

Page 225: ...set Yes means that the contents of the SubsequentNumber field in info method will be attached to the URI s available digits or to the invite message s To field No default means that the digit contents...

Page 226: ...um number of seconds the agent s registration applies default 3600 VoipAuth mode Defines the authentication procedure www default or proxy MapAll130 40U1 130 Voip U1 VoipDirection IO VoipIpMask 0x0000...

Page 227: ...uting in the route cfg That means you must enter a profile with more specific numbers below a profile with more global numbers VoipUseIpStack mode Enter Yes to facilitate direct use of an xDSL or dial...

Page 228: ...tered the tones are not played in the direction of the PBX if RTP is already exchanged before connect inband is switched through Bear in mind that the parameter SWITCH in the VoIP controller s Subscri...

Page 229: ...an VoipDJBufMinDelay VoipDJBufMaxDelay count Enter a value in milliseconds 0 320 to set a maximum jitter buffer limit default 150 For fax transmission t 38 it is fixed to 200ms NOTE VoipDJBufMaxDelay...

Page 230: ...ly when the IP connection is disrupted Bear in mind that VoipSilenceSuppression No must appear in the VoIP profile For a description of IntraSTAR see Chapter 8 1 VoipAutoRtpAddr mode Some application...

Page 231: ...dBm sec values 0 to 31 default 0 z target energy determines attempted signal energy value in dBm values 0 to 63 default 19 Gain Slope 0 00 25dB 1 00 50dB 2 00 75dB 3 01 00dB 4 01 25dB 5 01 50dB 6 01 7...

Page 232: ...e num The volume of VoIP calls coming from the Ethernet The range is 0 63 The default value of 32 is 0 dB VoipInputGain num The volume of VoIP calls coming from ISDN POTS or mobile The range is 0 63 T...

Page 233: ...mber of seconds jitter must be above limit The highest acceptable value for jitter in milliseconds recovertime Seconds to block the profile When type is FractionLost minsamples Minimum number of secon...

Page 234: ...or example to PSTN This improves the re liability of the system when an IP or VoIP carrier s service fails EXAMPLE Redirect340DF A MapAllA 9 Voip DF VoipT303 5 VoipT304 sec An outgoing VoIP calls will...

Page 235: ...currently not used Precedence Description 111 Network control 110 Internetwork control 101 CRITIC ECP 100 Flash override 011 Flash 010 Immediate 001 Priority 000 Routine Table 14 8 Customized Paramete...

Page 236: ...only when it detects a modem connection Fax calls will still be transmitted using T 38 VoipFaxBypassPayloadType num Defined the payload type for a fax s RTP packets when T 38 is not used default 102...

Page 237: ...Enforce mode Enter Yes to switch to T38 although the B party does not signalize T38 default Yes VoipFaxDisableAfterConnect sec Deactivates fax detection after the number of seconds entered has passed...

Page 238: ...E T E R S C HAP T E R 1 4 238 ECOTEL 3G 16 1 Revised 2011 VoipV32Transport mode 0 disabled default 2 bypass VoipV34Transport mode 0 disabled default 2 bypass Table 14 9 Customized Parameters VoIP Fax...

Page 239: ...3 DTMF taken from audio stream and relayed to remote as per RFC2833 meanwhile rtp data with silence is sent 4 For SIP SIP INFO messages will be converted to DTMF For H 323 the H 245 user input will b...

Page 240: ...ivates call forwarding CFU CFB CFNR CMD_ type Status string Queries whether call forwarding is active CFU CFB CFNR RETVAL_ type ActivateOk string LEX display string for successful activation of call f...

Page 241: ...he Web interface or FTP There can be different reasons for this General System does not start correctly please refer to Chapter 15 1 1 Web interface is not accessible please refer to Chapter 15 1 2 IP...

Page 242: ...mmand line interpreter and selecting restart This option depends on your FTP client s functionality For a description of the FTP commands please refer to Table 4 5 FTP Commands on page 37 If none of t...

Page 243: ...P A D D R E S S S E T T I N G S Faulty IP address settings or a disabled ICMP can impede connections to your system Reasons A syntax error in the IP address settings occurred in the ip cfg file The n...

Page 244: ...accessed using ICMP From the connected computer use GateManager to access the system and make sure that this access is working as well If steps 1 to 4 are working most likely a firewall or NAT PAT iss...

Page 245: ...inhibit ISDN remote access relate to the ISDN interface Reasons The TE or NT port configurations in the pabx cfg file are missing or wrong The ISDN cable pin assignment is wrong Symptoms The system c...

Page 246: ...ile size of the updated files does not match the size of the original files The system restarts approximately every 2 minutes Solution If you cannot reach the system at all via FTP or GateManager this...

Page 247: ...TELES AG Informationstechnologien Ernst Reuter Platz 8 10587 Berlin Germany Phone 49 30 399 28 066 Fax 49 30 399 28 051 E mail sales teles com http www teles com...

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