Tektronix Phasershare Printer Networking Manual Download Page 102

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PhaserShare Networking Manual

TCP/IP Host Configuration (UNIX)

Troubleshooting

Testing the network connection

Execute the ping command from the host. For example, type:

ping

printer-name

If the ping test to the

printer-name

fails, try issuing the ping command again,

specifying the printer’s IP address explicitly; type:

ping

printer-IP-address

If the ping test succeeds using the printer’s IP address, but fails using the printer’s
name, check the NIS database, DNS, or

/etc/hosts

file to make sure that you are using

the correct name for the printer. If the ping test fails using the printer’s IP address,
check the cabling and any gateways to make sure that the printer has a working
connection.

Make sure that the printer’s IP address and network mask are consistent with the IP
address and network mask of your local subnet.

Summary of Contents for Phasershare Printer

Page 1: ...P H A S E R S H A R E N E T W O R K I N G M a n u a l www tek com Color_Printers ...

Page 2: ......

Page 3: ...PhaserShare Networking Manual V3 April 1999 071 0180 01 ...

Page 4: ...ser 360 printers are certified as NetWare print server devices on both 3 12 and 4 1x NetWare systems Bindery mode is also certified to comply on both 3 12 and 4 1x NetWare systems NetWare NDS is certified on 4 1x NetWare systems Novell and NetWare are registered trademarks of Novell Inc UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Comp...

Page 5: ... Chooser 26 Changing the printer s name optional 27 Changing the printer s EtherTalk TokenTalk zone optional 29 Troubleshooting 30 4 Novell NetWare Configuration The printer s NetWare interface 31 Before beginning the configuration procedure 32 Configuration software for NetWare 33 NetWare configuration for Windows environments 33 Troubleshooting Windows configurations 36 Setting IPX frame types f...

Page 6: ...9 8 TCP IP Host Configuration UNIX Configuring a host 83 Troubleshooting 94 9 TCP IP Configuration OS 2 Warp LAN Server Setting the printer s IP addressing parameters 95 Creating an LPR queue in OS 2 Warp Connect direct LPR connection to the printer 96 OS 2 client to server setup 97 Warp Server 4 0 Warp Connect 98 10 Windows NT Setting the printer s IP address 99 Adding the Windows NT 4 0 driver o...

Page 7: ...ly 131 Printing Usage Profile reports from the front panel 132 Printing verbose Usage Profile reports from the front panel 133 Printing Usage Profile reports from PhaserLink Printer Management Software 134 Sending Usage Profile reports via email from the front panel 134 Sending Usage Profile reports via email PhaserLink Printer Management Software 136 Controlling Usage Profile email reporting 137 ...

Page 8: ...i PhaserShare Networking Manual 16 Resetting the Printer Resetting the printer PhaserLink Printer Management Software 167 Resetting your printer using the Apple Printer Utility 168 17 FTP Interface Index ...

Page 9: ...ronix color printers The following items are key components for networking your Tektronix printer PhaserShare Series B network interface This brings ease of use superb shareability and broad compatibility to Tektronix Phaser color printers For more information see PhaserShare Series B network interface on page 2 PhaserShare Administrator software PhaserShare Administrator software makes it easy to...

Page 10: ...at a time can be used PhaserShare Series B LocalTalk card AppleTalk PhaserShare network cards can be purchased initially with the printer as options or added later as upgrade kits A printer can have only one card at a time installed When a PhaserShare Series B Fast Ethernet or Token Ring card is installed the standard 10BaseT connector on the printer s rear panel is disabled The card and the print...

Page 11: ...installed the printer s Configuration Page reports the type of card installed in the PhaserShare field The printer s Startup Page For Series B interfaces Series B appears in the Ethernet Token Ring or LocalTalk fields on the printer s Startup Page If a PhaserShare card is installed the printer s Startup Page reports the available connections in the Ports field PhaserLink Printer Management Softwar...

Page 12: ...s Ethernet and Token Ring network interfaces are compatible with the following NetWare servers via the IPX Internet Packet Exchange protocol Windows NT servers over TCP IP or EtherTalk protocols LANServer 4 0 servers via TCP IP UNIX workstation via TCP IP Macintosh computers via AppleTalk LocalTalk EtherTalk and TokenTalk Windows 98 Windows 95 Supported PC platforms Any PC in the server environmen...

Page 13: ...e required Contact Tektronix Technical Support for more information see Chapter 14 Getting Help Workstations UNIX Macintosh Windows 95 peer to peer Server Novell NetWare IPX Windows NT EtherTalk or TCP IP LAN Server 4 0 TCIP IP UNIX TCP IP Clients Windows 95 Windows 3 1 Windows NT Windows for Workgroups OS 2 Warp DOS Phaser Color Printer With PhaserShare Ethernet or Token Ring interface 9538 04c ...

Page 14: ...must be done before attempting to configure the printer on a network Printer setup includes installing ink or toner loading paper trays and turning on the printer See your printer s user documentation for information about printer setup Step 2 Install the network card in the printer This step is necessary if the printer is to be equipped with an optional network card It is not necessary when using...

Page 15: ... Help Pages the following message appears 3 Press or until the following message appears 4 Press Print Printing a Configuration Page Phaser 780 front panel 1 While Ready is displayed press Select the Printer menu is displayed 2 Press Menu the Help Pages menu is displayed 3 Press Print Printing a Configuration Page PhaserLink Printer Management Software 1 From the printer s home page click Configur...

Page 16: ...er 840 740 and 780 printers You obtain the networking software from the CD ROM by running the installer 1 Insert the printer s software CD ROM into the CD ROM drive If the Windows autorun feature is enabled the CD ROM launches automatically If the Windows autorun feature is disabled double click My Computer then double click the CD icon to launch the CD ROM 2 View the brief introductory informatio...

Page 17: ...configuration PhaserShare Administrator Novell PCONSOLE and NWAdmin can also be used Printer configuration PhaserShare Administrator Over TCP IP PhaserLink Printer Management Software can also be used Novell s PCONSOLE and NWAdmin cannot configure the PhaserShare network interface Printer status monitoring Windows Print Monitor over TCP IP PhaserLink Printer Management Software can also be used Ph...

Page 18: ...ftware For UNIX environments Tektronix offers PhaserPrint software PhaserPrint for UNIX provides fast raster screen copy printing to Tektronix color printers PhaserPrint for UNIX also provides a graphical user interface for push button control of Tektronix printer features PhaserPrint for UNIX is available for these workstations Sun SunOS 4 1 4 Solaris 2 3 and 2 4 SGI IRIX 5 2 5 3 6 2 6 3 and 6 4 ...

Page 19: ...gnificant speed improvement compared to serial parallel and LocalTalk connections Speed improvement varies greatly depending on network traffic computer hardware and other factors The PhaserShare Series B Ethernet interface conforms to the IEEE 802 3 and Ethernet II standards With the printer s built in Ethernet interface you can connect the printer directly to an Ethernet network using twisted pa...

Page 20: ...ctor PhaserShare Series B Ethernet card The PhaserShare Series B Ethernet card has the following connections and indicators 1 TX indicator yellow blinks while the network interface is transmitting 2 RX Link indicator green blinks while the network interface is receiving 3 Speed indicator yellow on indicates 100 Mbps off indicates 10 Mbps 4 Twisted pair connection indicator on indicates a working c...

Page 21: ...use silver satin telephone extension cables for 10BaseT networks either as drop cords or as patch cables in the wiring closet Silver satin cables are flat usually silver or gray with 28 gauge stranded or tinsel conductors Do not use shielded twisted pair cable intended for IBM Token Ring networks or voice grade level 1 or 2 unshielded twisted pair cable for wiring runs These cables do not meet the...

Page 22: ...ion instructions that are shipped with the card When a PhaserShare Series B Token Ring card is installed in the printer the printer s built in Ethernet connector is disabled C A U T I O N To avoid damaging the network interface turn off the printer before making any Token Ring connections Token Ring connections and indicators The PhaserShare Series B Token Ring card has the following connections a...

Page 23: ...et the ring speed There are two settings 4 Mbps and 16 Mbps N O T E If you received your printer with the Token Ring card already installed you must turn off the printer and remove the card before you change the jumper setting The following illustration shows a top view of the card and the location of the jumper 1 Rear panel 2 Jumper 9789 03 16 Mbps 4 Mbps 2 1 ...

Page 24: ... front panel displays Help Pages 2 Press or until the front panel displays Network Settings 3 Access the Frame Routing menu a Press Menu until the front panel displays Token Ring b Press Menu the front panel displays the first of two Frame Routing choices 4 Select the desired Frame Routing Transparent or Source Route a Press until the Frame Routing choice you want is displayed b Press OK to enter ...

Page 25: ... displayed b Press Select to enter your choice into the printer the front panel briefly displays Selected then displays the selected Frame Routing choice again 6 Return the printer to normal operation a Press Exit the far right button until the front panel displays b Press Exit again If you have changed any parameters that require a printer reset to take effect you will be prompted to reset the pr...

Page 26: ...cation Fault Internal error the card is defective Cable Disconnected Cable is not connected to the card Ring Error Network problem Removed by network management The network administrator has disabled the connection Route Cache Size The number of entries in the source route table 10 to 300 Route Cache Timeout The time in seconds that an entry remains in the source route table before being updated 5...

Page 27: ...the printer to make the changes take effect For more information see Chapter 16 Resetting the Printer Using the config TokenRing script The UNIX shell script config TokenRing is provided with the printer s network utilities software The script creates a PostScript file containing the Token Ring parameters Set the Token Ring parameters by sending the PostScript file to the printer Before performing...

Page 28: ...ng the Printer Using the PhaserShare Administrator to configureToken Ring 1 In the PhaserShare Administrator Main window select the desired printer from the Printer List 2 Click Configure Printer this displays the Configure Printer dialog box 3 In the Configure Printer dialog box click the Token Ring tab 4 In the Token Ring tab set the Token Ring parameters as desired 5 Click OK 6 You are prompted...

Page 29: ...Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings page 3 From the View and Configure Interface Settings page click View and Configure PhaserShare Settings Token Ring card this displays the View and Configure PhaserShare Settings page for Token Ring 4 Enter your settings into the fields for Token Ring Address Speed and Bridging If you ...

Page 30: ...alTalk refers to the physical connection AppleTalk is the protocol You can make LocalTalk connections between the printer and a single computer or a LocalTalk network If your LocalTalk installation is complex or if you need assistance contact your network system administrator C A U T I O N Connect your printer to a LocalTalk network before you turn on the printer The PhaserShare Series B LocalTalk...

Page 31: ...er You can use LocalTalk connectors and cables to connect the printer directly to your computer without connecting it to any other network To avoid damaging the network interface turn off the printer before making any LocalTalk connections 1 Connect the short cable of a LocalTalk connector to the PhaserShare LocalTalk port 2 Connect the short cable of another LocalTalk connector to your computer s...

Page 32: ...24 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces ...

Page 33: ...m software 7 0 7 1 7 5 7 6 8 0 8 1 and 8 2 The configuration procedure for LocalTalk EtherTalk and TokenTalk consists of two simple steps 1 Print the Configuration Page It reports the printer s default name which you need for EtherTalk and TokenTalk configurations For information on printing a Configuration Page see The printer s Configuration Page on page 6 2 Verify that the printer is in the Cho...

Page 34: ...on Page see The printer s Configuration Page on page 6 If the name does not appear check the cable connection between your printer and the network N O T E The printer s default zone is listed on the Configuration Page in the EtherTalk or TokenTalk field For more information on the Configuration Page see The printer s Configuration Page on page 6 N O T E It is possible for the Printer Name field on...

Page 35: ...s printer power cycles Notes regarding printer names If you have more than one printer in the same zone and you choose a name for one printer that is already assigned to another the second printer registers itself on the network with the number 1 appended to the name For example if you attempt to assign a printer the name TekPhaser and another printer in the zone already has the same name the prin...

Page 36: ...s a dialog box containing a field for the printer s name Enter the new name in the field 5 Click Send 6 To reselect the printer with its new name open the Chooser Changing the printer s name PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click View and Configure I...

Page 37: ...inter s CD ROM The Macintosh README file is in the Network Utilities folder the PC README file is in the UTILS directory Changing the printer s zone PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click View and Configure Interface Settings page 3 On the View and C...

Page 38: ...er s EtherTalk TokenTalk zone optional on page 29 2 If the Configuration Page shows the correct printer name node number and zone and the printer is still not visible in the Chooser check the following items If there is a Novell NetWare server on the network verify that the NetWare server has been configured for Phase 2 routing and addressing If there is a Windows NT server on the network verify t...

Page 39: ...connection modes separately or simultaneously Supported NetWare versions The printer s NetWare interface has been tested with NetWare versions 3 12 4 1 and 4 11 It should work with any NetWare server that uses NetWare s QMS Queue Management System to manage and service print queues These servers include 80286 80386 and 80486 based servers running other versions of NetWare for example versions 2 15...

Page 40: ... Management Software and on the file server with the NWAdmin utility or PCONSOLE Notify lists Use the PhaserShare Administrator to set up notify lists on NetWare 3 x servers On NetWare 4 1 use the NWAdmin utility to set up the notify list for a printer Before beginning the configuration procedure Before you begin the NetWare configuration complete the following steps Set up the printer and connect...

Page 41: ...the ReadMe file in the Network Utilities directory of the printer s or CD ROM PCONSOLE Novell Use this utility to manage existing queues with NetWare 3 x and 4 x both Bindery and NDS modes NetWare configuration for Windows environments This is a quick configuration procedure using the Tektronix PhaserShare Administrator For information on installing the PhaserShare Administrator see Chapter 5 Phas...

Page 42: ...R privileges for example creating queues NetWare 4 x NDS NetWare Directory Services mode Log on to the default NetWare file server as ADMIN or ADMIN equivalent Many of the operations performed using the PhaserShare Administrator require ADMIN privileges for example creating queues N O T E While not required it is recommended that you log in only to the file servers to be configured with this print...

Page 43: ...by checking the box es for Bindery Services NDS Services or both the Phaser 740 780 and 360 printers support both 3 Click Next The dialogs that follow allow you to configure Bindery connections NDS connections or both Supply the following information for these connections a Click File Servers to display the File Servers Browse dialog box b Select the server you want Click OK You are returned to th...

Page 44: ...ick Apply Changes To exit the wizard and return to the Main window without making any changes click Cancel 2 After you click Apply Changes the printer resets the changes take effect when the reset is complete 3 After the reset you are prompted to print a test page It is recommended that you print a test page to verify a successful installation Troubleshooting Windows configurations Printer does no...

Page 45: ...to a file server with the same frame type as the printer is using The same error is displayed if a version of the PhaserShare Administrator below 3 6 is used to configure a Phaser 740 780 or Phaser 360 printer The Printer Not Responding dialog box is displayed with the message This printer is not responding to SNMP queries Please check the printer and try again Click OK and correct the problem Tes...

Page 46: ...ver name in the printer Job appears in queue but printer does not service it 1 Verify that the printer has been set up to service the queue a Log in as ADMIN and launch the NWAdmin utility Browse the directory services tree to the location of the print queue object for this printer Double click the print queue object to view its properties b Click Assignment this view displays the print servers an...

Page 47: ...ge reports the printer s print server name For information on printing a Configuration Page see The printer s Configuration Page on page 6 6 Verify that the frame type the printer is using is supported by the file server See Printer does not appear in the Main window printer list on page 36 7 Verify that at least one file server or router on the same segment as the printer has Reply to Get Nearest...

Page 48: ...ed If desired you can set more than one frame type 7 To return the printer to normal operation press the down arrow button until Exit is highlighted Press Select Setting IPX frame types Phaser 740 and Phaser 360 printer N O T E If you are attempting to perform any front panel procedure and you don t see the expected menu choices the front panel may be locked For information on how to unlock it see...

Page 49: ...hanged any parameters that require a printer reset to take effect you are prompted to reset the printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the far left button the printer returns to normal operation but the changes you have made do take effect until the next time the printer is reset If you have not changed any parameters ...

Page 50: ...then returns to the display of the frame type name e Press Exit the far right button to return to the menu of frame types 4 You can set more than one frame type to set other frame types repeat Step 3 5 Return the printer to normal operation a Press Exit the far right button until Network Settings appears on the top line of the display b Press Exit again If you have changed any parameters that requ...

Page 51: ...dministration and make Tektronix printers easy to share The PhaserShare Administrator s key features are listed here Printer configuration reporting You can control printer settings and network settings You can remotely set the print server name IPX frame types and many more NetWare parameters bringing printer control to your desktop Printer management The PhaserShare Administrator is a valuable p...

Page 52: ... printers Print server name Printer login password Banner printing on a per queue basis The PhaserShare Administrator is compatible with NetWare 3 x and 4 x Installation System requirements A Tektronix color printer equipped with an Ethernet card or a Token Ring card Microsoft Windows 3 1 3 11 or later Windows for Workgroups 3 11 Windows NT 4 0 or Windows 95 installed on workstations with standard...

Page 53: ... CD ROM launches automatically If the Windows autorun feature is disabled double click My Computer then double click the CD icon to launch the CD ROM 2 View the brief introductory information then click Install Drivers to launch the installer 3 When you are prompted to select Easy Install or Custom Install select Custom Install 4 During custom installation a dialog box is displayed enabling you to...

Page 54: ...n in a folder group called PhaserTools To start the PhaserShare Administrator double click the PhaserShare Administrator icon or start the application using one of the standard Windows methods Refer to your Windows documentation for complete information on how to start applications The PhaserShare Administrator displays its Main window Click this button to control the contents of the printer list ...

Page 55: ... list click it to select it 6 Click the button you need to perform the type of work you need to do For a quick first time installation click Quick Configuration See Chapter 4 Novell NetWare Configuration for more information To display job accounting information or configure settings for the selected printer click Configure Printer To configure NetWare file servers queues and the notify list for t...

Page 56: ...ks Specifying search options the Search Options dialog box 1 In the Main window click Search Options this displays the Search Options dialog box If you are logged on to an NDS file server these buttons are grayed out File Server FS Queue File Server by Print Server FS Queue by Print Server ...

Page 57: ...indow without rearranging the list click Cancel When you select a Sort by option the Select by option changes to All Tektronix Printers When you choose a Select by option the Sort by option changes to Print Server Name Information Not Available in the Printer List When using the Sort by options some selections in the Search Options dialog box display the message Information Not Available in the pr...

Page 58: ...up The frame type of the computer running the PhaserShare Administrator does not match the frame type of the printer it is attached to You are attempting to configure a printer equipped with a PhaserShare Series B interface using a version of the PhaserShare Administrator below version 3 6 You also get the Printer Not Responding dialog box if you click a printer that reports Information Not Availa...

Page 59: ...nterfaces support the following capabilities Print jobs The interface can accept print jobs sent via AppSocket ftp telnet lpr or lp with lpr extensions Printer status The interface can report printer status through the following protocols lpq lpc lpc for UNIX BSD systems only Syslog UNIX systems only This protocol functions like a remote printer front panel for reporting printer status SNMP Simple...

Page 60: ...ther files needed for network configuration in UNIX environments The file is in UNIX tar format The file is included with your printer s networking software Listing the contents of unix tar Type this command Where directory name is the mount point or the directory that contains the file For example Extracting the files 1 Change cd to the directory on your workstation where you want the files to re...

Page 61: ...e should the printer s IP addressing information be stored Printer OR Use Tektronix supplied UNIX shell scripts to generate PostScript configuration files Send PostScript configuration files to the printer Use printer s front panel OR Server Host file RARP BOOTP or DHCP Reset printer Set host access and control character filtering Set printer status reporting optional UNIX only Reset printer ...

Page 62: ...54 PhaserShare Networking Manual 6 TCP IP Configuration Overview ...

Page 63: ...tion so that you can refer to it later when you are performing the configuration Information for TCP IP configuration Information Comments Internet IP address for the printer The format is x x x x where x represents a decimal number from 0 255 Network mask If you are unsure leave this blank the printer chooses an appropriate mask Broadcast address If you are unsure leave this blank the printer com...

Page 64: ...See Setting IP parameters PostScript utility file UNIX only on page 71 Printer based printer configuration using arp table entry address gleaning You can enter the printer s Ethernet address and IP address in your host s arp table then send a ping command to the printer and the printer will take it s IP address from the ping packet See Setting IP parameters arp table entry address gleaning on page...

Page 65: ...pt these default values or change them However if you return to the front panel later to change the IP address the network mask and broadcast address are reset to these default values and you will have to set them as well if you want values different than these defaults N O T E If you are attempting to perform any front panel procedure and you don t see the expected menu choices the front panel ma...

Page 66: ...er gateway address a Press the down arrow button until Default Router Gateway Address is highlighted Press Select b Press the left or right arrow buttons to highlight the 3 digit part of the address that you want to set Press the up or down arrow keys to change the numbers c When the address is set press Select 8 To return the printer to normal operation press the down arrow button until Exit is h...

Page 67: ...to set the network mask d When the network mask is set use Set and Confirm as described in Steps 4g and 4h to enter the network mask into the printer 6 To set the gateway address a Press until Gateway Address is displayed b Press Select the front panel displays the gateway address c Use and as described in Steps 4d through 4f to set the gateway address d When the gateway address is set use Set and...

Page 68: ... printer If you press Reset the printer resets If you press Resume the front panel displays Network Settings Press Exit the far left button the printer returns to normal operation but the changes you have made will not take effect until the next time the printer is reset If you have not changed any parameters that require a printer reset to take effect the front panel displays Ready Setting IP par...

Page 69: ...set in the printer i Press Exit the far right button the front panel displays 6 To set the network mask a Press the right arrow button until Network Mask is displayed b Press Menu the front panel displays the network mask c Use the right arrow and up arrow buttons as described in Steps 5d through 5f to set the network mask d When the network mask is set use Select and Confirm as described in Steps...

Page 70: ...arrow buttons as described in Steps 5d through 5f to set the broadcast address d When the broadcast address is set use Select and Confirm as described in Steps 5g and 5h to enter the broadcast address into the printer e Press Exit the far right button the front panel displays 9 Return the printer to normal operation a Press Exit the far right button until Network Settings appears on the top line o...

Page 71: ...ress Increment f To set the remaining digits press Shift and Increment as described in Step e g When the address is correctly set enter your settings into the printer by pressing Select the front panel displays h Press Confirm the front panel briefly displays Selected then displays the IP address again The IP address is now set in the printer i To return to the menu of IP addressing parameters pre...

Page 72: ...r network mask and broadcast address on page 57 In most cases this calculated value is correct and there is no need to set the broadcast address However the broadcast address can be viewed and set using the following procedure a Press until Broadcast Address is displayed b Press Menu the front panel displays the broadcast address c To set the broadcast address press Increment and Shift as describe...

Page 73: ...P response contains only IP address information After the printer has its address information you can set other TCP IP parameters by either of two methods With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software see Setting IP parameters PhaserLink Printer Management Software on page 73 Send PostScript files to the printer using your host spooler UNI...

Page 74: ...nfigure DHCP with a scope a scope is a range of IP addresses available to be allocated to DHCP clients For example the scope could be the IP addresses 192 2 194 101 through 192 2 194 254 a Click Start Programs Administrative Tools DHCP Manager b Double click Local Machine c Click Scope Create d Enter the IP information to define the scope a Open the Network Administration group b Double click DHCP...

Page 75: ...NT for more information 8 Configure the printer s DHCP client software DHCP transactions On power up or reset the printer sends a DHCP discover packet indicating its Ethernet address and requesting an IP address The DHCP server responds to the discover packet with a DHCP offer packet which contains an IP address from within the assigned scope and the assigned lease The printer examines the DHCP of...

Page 76: ...e Assigned Numbers RFC Unsigned decimal octal or hexadecimal integer or one of the following symbolic names For UNIX Ethernet ethernet or ether for 10 Mbit Ethernet DIX encapsulation ieee802 for IEEE 802 Ethernet SNAP encapsulation For UNIX Token Ring token ring For OS 2 Ethernet or Token Ring ether ip IP address A single IP address lg Log host address es A list of IP addresses separated by spaces...

Page 77: ...able DHCP BOOTP a Press until the front panel displays DHCP BOOTP b Press Menu again to display the current status of the protocol Interface Enabled or Interface Disabled The current status is marked with an asterisk in the upper right corner of the display c Press until the front panel displays Interface Disabled d Press OK to disable the protocol the front panel briefly displays Selected then it...

Page 78: ... Settings menu 4 Press the right arrow button until TCP IP is displayed 5 Press Menu again the front panel displays Interface 6 To disable DHCP BOOTP a Press the right arrow button until the front panel displays DHCP BOOTP b Press Menu again to display the current status of the protocol On or Off The current status is marked with an asterisk in the upper right corner of the display c Press the rig...

Page 79: ...are provided with your printer s network utilities software For PC environments the PostScript files for setting other TCP IP parameters are included with your printer s network utilities software Setting IP parameters PostScript utility file UNIX only Use the config IP script to create a PostScript file that sets the printer s IP addressing parameters The config IP script is provided with your pr...

Page 80: ...ration this prevents BOOTP or DHCP packets from appearing on the network when the printer is turned on or reset IP address The printer s address on the network The format is x x x x where x represents a decimal number from 0 255 The value entered must be a valid IP address and not 0 0 0 0 255 0 0 0 any address starting with 127 or any address ending with 255 Network mask Needed in networks that us...

Page 81: ...n perform the rest of the TCP IP configuration using PhaserLink Printer Management Software if you have a World Wide Web browser For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 From the View and Configure Settings page click View and Configure In...

Page 82: ...er will take it s IP address from the ping packet 1 Make an entry into the host s ARP Address Resolution Protocol table defining the printer s IP hardware address pair In general this requires a command corresponding to one of the following syntax examples 2 Execute the ping command from the host Domain Name Services DNS The Phaser 840 740 and 780 printers support Domain Name Services DNS through ...

Page 83: ...k software if you have a World Wide Web browser For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 From the View and Configure Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings page 3 F...

Page 84: ... Wide Web browser you can use PhaserLink Printer Management Software to set host access For more information on PhaserLink software see Chapter 12 PhaserLink Printer Management Software 1 Click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click View and Configure Interface Settings this displays the View and Configure Interface Settings...

Page 85: ...o a total of 256 characters If you do not enter any addresses all hosts will have access to the printer 4 Send the file named in Step 2b to the printer type AppSocket TCP Sockets You can control which hosts can access the printer through AppSocket The printer s factory default is that all hosts have access to the printer There are two ways to set host access With a TCP IP connection and a World Wi...

Page 86: ...ith spaces up to a total of 256 characters If you do not enter any addresses all hosts will have access to the printer 5 Enter the validation password if one has been assigned and click Do Apply Controlling host access using a PostScript utility file To create a PostScript file to set host access use the script config sockets provided with the printer s network utilities software 1 Connect the pri...

Page 87: ...following table The priorities listed in the table conform to BSD and SunOS conventions N O T E If you are using BOOTP to set the printer s network address the printer sends syslog messages to the hosts listed in the BOOTP log hosts field If you are not using BOOTP or have not specified a log host in the BOOTP configuration you must set the syslog host address as described in the next two topics T...

Page 88: ... Configure Syslog Settings page enter the log host s IP address or DNS name and the priority level of the threshold you want to set 5 Enter the validation password if one has been assigned and click Do Apply Setting Syslog priorities using a PostScript utility file To create a PostScript file to set Syslog priorities use the script config syslog provided on the printer s CD ROM 1 Connect the print...

Page 89: ...k Printer Management Software on page 81 Send the appropriate PostScript file to the printer See Setting SNMP parameters using a PostScript utility file on page 82 Setting SNMP parameters using PhaserLink Printer Management Software With a TCP IP connection and a World Wide Web browser you can use PhaserLink Printer Management Software to set host access For more information on PhaserLink software...

Page 90: ...vided with the printer s network utilities software 1 Connect the printer to the network 2 Run the script config SNMP a Change cd to the bin subdirectory in the directory where you placed your printer s network utilities b Run the script redirecting the output to a file Type 3 When prompted provide the information for the SNMP utility 4 Send the file named in Step 2b to the printer using lp or lpr...

Page 91: ...lation for a typical BSD UNIX system on page 85 Assigning a print queue to the printer For BSD systems edit the etc printcap file and add a spool directory for example to usr spool lpd For System V hosts configure the queue as a remote BSD print queue support for TCP IP LPR is required Specific instructions for the following System V hosts are provided in this manual Sun Solaris on page 87 SGI IRI...

Page 92: ...wn queues are listed in the following table These are the only remote queue names that the printer recognizes If you use another name the printer automatically defaults to AUTO Using PostScript utility files to control printer features from queues As you set up a spool queue for the printer you can use the PostScript utility files provided with your printer s software to control printer features f...

Page 93: ... printer s IP address when it was configured The name is the name by which your workstation identifies the printer You will enter this same remote name in your etc printcap file in the next step 4 Make a backup copy of the etc printcap file 5 Edit etc printcap and add an entry for your printer Refer to the following example and the table Descriptions of printcap parameters on page 86 to create you...

Page 94: ...lett Packard Graphics Language AUTO for Automatic Language Selection the printer automatically senses the language of the print job and processes it accordingly If you specify any other remote printer queue name the printer defaults to AUTO Your printer model may not support all languages listed here See your printer s user documentation for information on the supported languages With some printer...

Page 95: ... port port 515 N O T E If you do not want to redirect the print jobs to the printer s AppSocket port see Adding an LPD queue in Solaris on page 88 1 Untar the sol_apps tar file by typing this command 2 Edit the file etc hosts to create an entry for the printer 3 Execute the following commands The print queue is now enabled tar xvf phaser sun5 The following files are extracted into the indicated di...

Page 96: ...g you want The printer name should be the same name used in the host table The PS names the remote queue name There are four valid remote printer names PS HPGL PCL and AUTO Use the following commands to enable the new queue lpshut usr lib lpsched enable phaser accept phaser If Solaris 2 2 2 3 print jobs get stuck in the queue 1 Change directory cd to this location 2 To remove any jobs type 3 Chang...

Page 97: ... 3 and IRIX 6 x with Impressario Client The following procedure describes how to use the SGI Printer Manager program to configure a workstation running IRIX 5 3 and IRIX 6 x with Impressario Client to support a color PostScript printer 1 From the Toolchest click System Printer Manager or type printers at the command line 2 Click Printer and select Add from the pull down menu 3 Fill in the fields r...

Page 98: ...defines the printer s IP address and its name The IP address you enter here for the printer must be the same address you specified as the printer s IP address when it was configured The name is the name by which your workstation identifies the printer Field name Description New Printer Name Name of the print queue this can be anything Printer Connected To Select Local Host Location Code Optional m...

Page 99: ...T finishes with an OK in the upper left hand corner To return to the first Printer Plotter Devices menu press F3 AIX 4 x The following procedure describes how to use the AIX System Management program SMIT to configure a workstation running AIX 4 x to support a color PostScript printer 1 Log in as root on your workstation 2 From the command line type smit 3 Select Print Spooling 4 Select Add a Prin...

Page 100: ...server Remote Printer Type Select Other then generic Name of NEW print queues to add Use the down arrow key to move down to PostScript then enter the print queue name on the right side This can be anything HOSTNAME of remote server The name that you entered in your etc hosts file as the remote machine name Name of QUEUE on remote server Queue name that the printer recognizes PS for PostScript PCL ...

Page 101: ... about these fields 9 To save your changes click OK at the bottom of the window 10 When you are asked about sending a test file to the printer type no It is recommended that you do not let SAM send a test file because it may not be compatible with your printer 11 Exit SAM a From the File menu select Exit b Click Exit SAM Field name Example entry Description Printer Name phaser360PS The name you us...

Page 102: ...itly type ping printer IP address If the ping test succeeds using the printer s IP address but fails using the printer s name check the NIS database DNS or etc hosts file to make sure that you are using the correct name for the printer If the ping test fails using the printer s IP address check the cabling and any gateways to make sure that the printer has a working connection Make sure that the p...

Page 103: ...ers For information on setting the printer s IP addressing parameters see Setting the printer s IP addressing parameters on page 55 IBM TCP IP Version 2 0 for OS 2 includes BOOTP support Refer to your TCP IP documentation for installing and configuring BOOTP on a PC N O T E In the OS 2 Warp environment the OS 2 boot server and the printer must be on the same Token Ring Edit the hosts file to creat...

Page 104: ...e driver if the driver is not installed you must install it a Click Install new printer driver this displays the Install new printer driver dialog box b In the Printer Driver Selection section select Other OS 2 printer driver then specify the path to the driver For example c Click Refresh then select the new driver from the list Click Install and follow the on screen prompts 4 Click the right mous...

Page 105: ...e Templates folder the Access another network printer dialog box is displayed 2 In the Access another network printer dialog box make the following selections from the list boxes Network Network protocol Server Name of the server for the queue Resource Name of the queue 3 Click the right mouse button on the network printer icon and select Settings from the menu this displays the Settings dialog bo...

Page 106: ...arp Server is replacing OS 2 LanServer and also allows printing to Tektronix printers via LPR 1 Use the procedure under Creating an LPR queue in OS 2 Warp Connect direct LPR connection to the printer on page 96 2 Make the new printer available to network clients see your OS 2 server documentation for details ...

Page 107: ...information see the README file on the printer s CD ROM The README file is in the UTILS directory Adding the Windows NT 4 0 driver on aWindows NT 4 0 server or workstation The Windows NT 4 0 PostScript driver is a PPD based driver Follow these instructions to add or update the Tektronix Phaser PPD for use with Windows NT 4 0 Adding this support gives your printer access to Tektronix page sizes tra...

Page 108: ...om another computer click Network Print Server In this case you need only enter the printer s name in the Printer field and click OK The rest of this procedure does not apply 4 Click Next 5 If the printer is connected directly to the computer select the port the printer is connected to a LPTx is for a parallel printer connection b COM is for a serial connected printer 6 If the printer is connected...

Page 109: ...K 3 When returned to the Printer Ports box click Close 4 At the Add Printer Wizard dialog box click the box next to this new port a check mark is added Click Next Creating an AppleTalk port 1 In the Printer Port dialog box double click AppleTalk Printing Devices 2 In the Available AppleTalk Printing Devices dialog box select the zone where the printer resides If no zone name appears double click t...

Page 110: ...es were downloaded from an on line service type the path name where they were saved Click OK 3 Select the printer model and click Next 4 If prompted that a driver is already installed for this printer select Replace existing driver Click Next Name the printer and set up sharing 1 Type the printer s name this can be any name you want If the Windows based applications are to use this printer as the ...

Page 111: ...nter driver click Yes recommended If you do not want the Windows NT test page click No When finished click Finish 2 At this point Windows NT is ready to create the printer You may need the original Windows NT distribution CD ROM or your printer s software CD ROM to complete this step Once the CD ROM is installed type the drive letter or path name to the files requested On the Windows NT CD ROM the...

Page 112: ...ollowing procedure describes how to set up the Windows NT 3 51 server to automatically load a Windows NT 4 0 driver on a Windows NT 4 0 client N O T E You must have Administrator access on the Windows NT 3 51 server Add the printer 1 From a Windows NT 4 0 client click the right mouse button on Network Neighborhood Select Find Computer 2 Type the name of the Windows NT 3 51 server Press Enter 3 Dou...

Page 113: ...that has Administrator access on the Windows NT 3 51 server The first Add Printer Wizard dialog box should say Remote print server 3 51 server name 6 Select the port where the printer is connected N O T E You cannot create a port on the Windows 3 51 server from the Windows 4 0 client create the port on the Windows 3 51 server After the port is created you can select that port from the Windows 4 0 ...

Page 114: ...ard dialog box click Have Disk to add a new Tektronix driver 2 Type the path name to the driver files This can be A if the files are on a diskette If these files were downloaded from an on line service type the path name where they were saved Click OK 3 Select the printer model and click Next ...

Page 115: ...ring 1 Type the printer s name this can be any name you want Click Next 2 If this printer is to be shared on the network click Shared and highlight all applicable platforms that may be connecting to this server Windows NT 4 0 x86 should be one If desired enter a Share Name for the printer ...

Page 116: ...1 CD ROM insert it into your computer s CD ROM drive and click OK 3 Type the path name to the driver The printer should now exist on the Windows NT 3 51 server and have Windows NT 4 0 drivers available Now any Windows 4 0 client can use that shared printer and the driver is installed automatically N O T E For proper installation you must use the latest Windows NT 3 51 drivers and Windows NT 4 0 dr...

Page 117: ...reate Printer the Create Printer dialog box appears 4 Under Driver scroll to the end of the list and select Other the Install Driver dialog box appears 5 When prompted do one of the following If you are using the printer s CD ROM Type the CD ROM drive location Click OK the Select Driver dialog box appears If you are using the printer s software for Windows diskette Type the diskette drive location...

Page 118: ...for Network Software In the list select TCP IP Protocol and Related Components then click Continue the TCP IP Installation dialog box appears d In the TCP IP Installation dialog box select TCP IP Network Printing Support Consult your Windows NT documentation for information on other TCP IP options e Click Continue to install this service The original Windows NT distribution diskettes are needed du...

Page 119: ... the list select Services for Macintosh then click OK to install the service The original Windows NT distribution diskettes are needed during installation To apply these changes restart Windows NT 2 In the Available AppleTalk Printing Devices dialog box select the zone where the printer resides If no zone name appears double click the zone icon 3 Windows NT searches for all AppleTalk devices in th...

Page 120: ...remote queue The following table summarizes these concepts of TCP IP printing and the terminology used in UNIX and Windows NT environments Your Tektronix printer emulates a print server Tektronix printers are accessed by giving an NT host a remote host name that will point to the printer This is true only if the print job is spooled directly to the printer via its internal network interface and no...

Page 121: ...and in the following format ping IP address For example ping 134 62 36 134 If the printer does not reply or the request times out either the printer does not have an IP address or the NT host cannot find the printer If the printer does not have an address assign one as described in Setting the printer s IP addressing parameters on page 55 If the printer has an IP Address your printer could have a ...

Page 122: ...m NTFS partition Windows for Workgroups Windows 95 and other clients will no longer be able to print to shared LPR printers print queues on Windows NT which are using LPR to reach their destination Service Pack updates change the permissions of the SPOOL and PRINTERS sub directories to be read only write protected Also an administrator could easily do this for security reasons without a Service Pa...

Page 123: ... this problem in Windows NT 3 1 1 Log in as administrator 2 In the Main group double click File Manager 3 Open the folder C WINNT35 system32 4 Set permissions on the spool folder a Click the spool folder b From the Security menu select Permissions this displays the Directory Permissions dialog box c In the Directory Permissions dialog box click Everyone From the Type of Access pull down list selec...

Page 124: ...ed printer does not exist Print a Configuration Page and make sure that TCP IP is still enabled For instructions on how to print a Configuration Page see The printer s Configuration Page on page 6 For instructions on enabling or disabling protocols see Chapter 15 Disabling Protocols Check to see if your printer is spooling to a correct IP address N O T E When using the lpr command at a DOS command...

Page 125: ... as 192 1 1 1 To check the IP address for your PC follow these steps 1 From the Start menu click Run 2 Enter 3 Click OK 4 Choose your network adapter from the pulldown list 5 The IP address is listed in the IP Address field For more information on installing and configuring TCP IP in Windows environments see your Microsoft Windows documentation Setting the printer s IP address There are three ways...

Page 126: ... printer check the box for Drivers PPDs this is recommended for first time installations Follow the on screen prompts to complete the installation For details see Create your first port and install the printer on page 118 Create your first port and install the printer 1 After the PhaserPort software is installed the Add PhaserPort dialog is displayed Create your first port a In the Description fie...

Page 127: ...a new printer and add a port for it 1 Start the Microsoft Add Printer Wizard a From the Start menu select Settings then click Printers b From the Printers window open Add Printer 2 Use the Add Printer Wizard to install the printer When prompted make the following choices When prompted to specify how the printer is attached choose Local Printer Choose LPT1 as the connection port 3 When you are fini...

Page 128: ...dow right mouse click your printer then click Properties 2 In the Properties dialog click Details 3 Verify that PhaserPort appears in the Print to the following port field and click Port Settings 4 In the Configure PhaserPort dialog enter the correct IP address or DNS name for the printer 5 Click OK 6 Click OK again to apply the changes If you don t know the printer s IP address or DNS name click ...

Page 129: ...echnical support information by using built in links to the Tektronix web site PhaserLink Printer Management Software provides an easy to use consistent interface that you can use to perform most of the configuration tasks described throughout this manual System requirements PhaserLink Printer Management Software provides printer status and printer management independent of network servers and ope...

Page 130: ...IX host table or equivalent network name server database on a non UNIX host the printer s name can be used in place of the IP address in the URL For example http Phaser360 Marketing Printer information pages Your printer s Current Status page is your starting place for viewing your printer s information From the Current Status page you can access other pages internal to the printer and you can lin...

Page 131: ...s you to define a link from the printer s web pages to your local web server You can use this link to supply your own site specific on line help information Reference Contains links to the Tektronix Color Printer web server for printer manuals and other customer publications printer updates product information and new printer registration Smart Ideas Phaser 840 740 780 360 380 and 560 printers Pro...

Page 132: ...the light in the lower right corner of the icon is yellow the printer is printing or processing data Jam Paper is jammed in the printer Check the printer to resolve the problem Error The triangle in the lower right of the icon is red indicating that there is an error at the printer such as ink or toner empty Check the printer and try to resolve the problem Warning The triangle in the lower right o...

Page 133: ...local web server Note the URL for the PhaserLink Help home page PLHOME HTM 2 Access the printer s Status page by entering the printer s URL into your browser See Accessing printer information from a browser on page 122 for more information 3 Click Configure this displays the View and Configure Settings page 4 Click Define Local HTTP Link this displays the Define Local HTTP Link page 5 Enter the UR...

Page 134: ... printer click Do Apply Information Forwarding When you click a link that connects you to the Tektronix web server the Information Forwarding feature causes the printer to send the following printer status information back to the Tektronix server Printer model Firmware version Printer ID number Page count Language Serial Number Transmitting this information back to the Tektronix server ensures the...

Page 135: ...es the printer with the most information about the job being printed When using Windows and NetWare the job name is often LST or LST BANNER Other jobs from other ports may provide even less information about the job Job accounting is available through the PhaserShare Administrator and PhaserLink Printer Management Software See the next topic Job accounting PhaserShare Administrator and Job account...

Page 136: ...job accounting records in plain text format Since this data is accessed through a HyperText link and not through an HTML form it can be saved directly to disk without interference from the browser Clear All Job Accounting Records Clears the job summary list stored by the printer clears all job accounting records in the printer and displays a page that confirms the operation or reports an error if ...

Page 137: ...to Exit press Select to return to the Ready to Print message Setting up Intelligent Ready using PhaserLink Printer Management Software 1 On any PhaserLink page click Configuration This displays the View and Configure Settings page 2 From the View and Configure Settings page click View and Configure Intelligent Ready Settings This displays the View and Configure Intelligent Ready Settings page 3 Se...

Page 138: ...otification Email Notification Used to configure status notification parameters such as your email server s IP address addresses for SysAdmin Service and Key User message recipients and preset subject line and message texts View and Configure Email Message Settings Controls which types of printer conditions generate messages to SysAdmin Service and Key User View and Configure Email Custom Settings...

Page 139: ...m the front panel See Sending Usage Profile reports via email from the front panel on page 134 Send reports via email automatically Using the PhaserLink Printer Management Software status notification email notification feature the printer can send reports by email automatically You can control the conditions under which reports are sent out and you can control who receives reports See Controlling...

Page 140: ...wn arrow button until Consumable Usage is highlighted Press Select 3 Press the down arrow button until Print Usage Profile is highlighted Press Select Phaser 740 printer 1 While Ready is displayed press Menu the printer displays the first item in the menu 2 Press Menu to access the Help Pages the following message appears 3 Press or until the following message appears 4 Press Menu 5 Press Print Re...

Page 141: ...rrow button until Menu is highlighted Press Select 2 Press the down arrow button until Troubleshooting is highlighted Press Select 3 Press the left arrow button and the Select button at the same time 4 Press the down arrow button until Test Prints is highlighted Press Select Phaser 740 printer 1 While Ready is displayed press Menu the printer displays the first item in the menu 2 Press Menu to acc...

Page 142: ...lick Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page select Usage Profile from the Print pull down list Click Print Sending Usage Profile reports via email from the front panel N O T E To send Usage Profile reports via email status notification email notification must be properly set up for your printer For more information see PhaserLink ...

Page 143: ...tom Settings page A report is also sent to Tektronix if the Email to Tektronix field in the View and Configure Email Notification Settings page is set to On To email a job report press or until the front panel displays Email Job Report Then press OK The recipients of this report are specified in the PhaserLink status notification email notification pages A job report is sent to the users specified...

Page 144: ...eration press Exit the far right button until the front panel displays Ready Sending Usage Profile reports via email PhaserLink Printer Management Software N O T E To send Usage Profile reports via email Status Notification Email Notification must be properly set up for your printer For more information see PhaserLink Status Notification Email Notification on page 130 1 From the printer s home pag...

Page 145: ...ery 48 hours Page interval Enter a value in pages in the Usage Profile Page Interval field Reports are automatically sent at the specified page interval for example every 1000 pages Report format The Usage Profile Verbose Email field controls the format of email reports Select Without Labels to get a report that contains mostly numbers without field labels select With Labels to send reports that h...

Page 146: ...to Tektronix In addition to controlling which users at your site receive reports by email you can allow reports to be sent to Tektronix at specific intervals or under certain error conditions A program is currently under development at Tektronix to use this information to serve you better N O T E When you allow Usage Profile reports to be sent to Tektronix the data collected is treated confidentia...

Page 147: ...values Email report format Email reports are full reports encoded into a format that uses numbers for most of the data The encoding makes the email messages shorter and protects the security of the data in transit Most importantly the encoding makes it easier to import the data into a spreadsheet for analysis and charting You can print out a verbose full report that contains all fields even those ...

Page 148: ...f copies Coverage The amount of toner or ink placed on the page s expressed as a percentage of a fully covered page Values are given for Black Yellow Magenta and Cyan rounded to the nearest 0 1 Consumable The amount of toner or ink used expressed as a percentage of a full toner cartridge or ink stick Values are given for Black Yellow Magenta and Cyan rounded to 6 places Pixel The number of pixels ...

Page 149: ... K 1024 for Black Yellow Magenta and Cyan rounded to the nearest K 114 Average Coverage Paper The average coverage per page for all images on paper 115 Pixels Imaged transparency 1K The number of pixels printed on transparencies for each color Values are given in K 1024 for Black Yellow Magenta and Cyan rounded to the nearest K 116 Average Coverage transparen cy The average coverage per page for a...

Page 150: ...uplex number of pages For example Simplex 5 Duplex3 indicates that 5 single sided pages were printed and 3 double sided pages were printed 142 Output Order pages A set of value pairs in the format Face Down number of pages Face Up number of pages For example Face Down 5 Face Up 3 indicates that 5 pages were printed face down and 3 pages were printed face up 143 Color Prints pages A distribution of...

Page 151: ...f times the power has been switched on 182 Total On Time hrs Total time the printer has been on in hours 183 Latest On Time hrs Time the printer has been on since just the last time it was switched on 184 EStar Time hrs Total time the printer has been in Energy Star mode in hours 185 EStar Time Distribution mins A distribution of the time the printer has spent in Energy Star mode For example 15 29...

Page 152: ...Middle Lower Trays A distribution of jams for all media size and type combinations through the middle and lower trays 213 Jam C Exit Cover Phaser 840 Jam C Fuser Phaser 740 Jam CD Phaser 780 A distribution of jams for all possible media size and type combinations as much as the user or the tray has identified it A distribution of jams for all possible media size and type combinations as much as th...

Page 153: ...nter s CD ROM 217 Jam Manual Feed Phaser 840 Jam Multi Purpose Tray Phaser 740 780 A distribution of jams for all possible media size and type combinations through Manual Feed as much as the user has identified it A distribution of jams for all possible media size and type combinations through the Multi purpose tray as much as the user has identified it 221 Last Jam Location Log of the last 5 jam ...

Page 154: ...OPC position error 30 Transfer position error 32 Blade movement error 33 Transfer roller error 40 Fuser temperature low 41 Fuser temperature high 42 Fuser thermistor open error 43 Fuser temperature raising error 50 Power supply cooling fan error 51 Ozone fan error 60 Multi Purpose Pickup Roller movement error 61 Sleeve motor locked 62 Transport motor locked 63 Main motor locked 70 ROM check sum er...

Page 155: ...tation error 2 97 Duplexer communication error 98 Bias transfer roller error 99 Abnormally high pixel coverage 100 Abnormally high patch density 101 Abnormally low patch density 102 Environment sensor error 103 Home sensor error 104 NVRAM checksum error 105 Pixel count density control error 106 Auto density control error Postscript Error Log Phaser 840 740 and 780 printers Code Description 1 unreg...

Page 156: ...ess 15 syntaxerror 16 timeout 17 undefinedfilename 18 execstackoverflow 19 unmatchedmark 20 undefinedresult 21 stackoverflow 22 VMerror 23 phandleerror 24 dictstackunderflow 25 undefined 26 rangecheck 27 nocurrentpoint 28 stackunderflow 29 undefinedresource 30 No Match Postscript Error Log Phaser 840 740 and 780 printers cont d Code Description ...

Page 157: ...ser 840 printer Code Description 1 Jam A Upper Tray 1 Paper Letter 2 Paper A4 3 Transparency Letter 4 Transparency A4 2 Jam B Middle Lower Trays 1 Paper Letter 2 Paper A4 3 Jam C Exit Cover 1 Paper Letter 2 Paper A4 3 Transparency Letter 4 Transparency A4 5 Other Envelopes 4 Jam D Front Cover 1 Paper Letter 2 Paper A4 3 Transparency Letter 4 Transparency A4 5 Other Envelopes 5 Jam E Exit Tray 1 Pa...

Page 158: ...arency Legal 7 Lower Paper Letter 8 Lower Paper A4 9 Lower Paper Legal 10 Lower Transparency Letter 11 Lower Transparency A4 12 Lower Transparency Legal 3 Jam C Fuser 1 Paper Letter 2 Paper A4 3 Paper Legal 4 Transparency Letter 5 Transparency A4 6 Coated Letter 7 Coated A4 8 Coated Legal 9 Card Letter 10 Card A4 11 Card Legal 12 Env 10 13 Label Letter 14 Label A4 15 Fabric Transfer Letter 16 Fabr...

Page 159: ...8 Coated Tabloid extra 19 Coated Tabloid plus 20 Coated SRA3 21 Coated A3 22 Coated A4 23 Coated A5 24 Coated B4 25 Coated B5 26 Card Letter 27 Card Legal 28 Card Tabloid 29 Card Tabloid extra 30 Card Tabloid plus 31 Card SRA3 32 Card A3 33 Card A4 34 Card A5 35 Card B4 36 Card B5 37 Card Postcard 38 Label Letter 39 Label A4 40 Fabric Transfer Letter 41 Fabric Transfer A4 42 Fabric Transfer Tabloi...

Page 160: ...152 PhaserShare Networking Manual 13 Printer Management ...

Page 161: ...contact customer support Tektronix Color Printer web site www tek com Color_Printers Documentation www tek com Color_Printers userdoc introduction html Technical support www tek com Color_Printers support colcare html Color use tips for novices and experts www colorize com PhaserLink Printer Management software www tek com Color_Printers products phaserlink html TekSMART Knowledge Base www2 tek co...

Page 162: ...ope and the Middle East 44 1908 68187 Finland 0203 206 30 France 01 69 86 8137 Germany 0180 525 3535 Hong Kong 2585 6655 India South Asia 91 80 227 5577 Italy 02 45 287 000 Japan 81 3 3448 4872 Korea 2 528 5299 Luxembourg 400 847 Netherlands 040 267 0440 New Zealand 61 2 9888 0100 Norway 22 723 801 Singapore ASEAN 1 800 356 5565 Spain 902 239 272 Sweden 08 299 071 Switzerland 155 9493 Taiwan 02 27...

Page 163: ...phone you can order a HAL catalog listing all of the information offered by HAL You may call HAL or EuroHAL from anywhere in the world The fax systems are available 24 hours a day seven days a week Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents some in English and some in other European languages If a local version of the document you want is avail...

Page 164: ...drivers accessories and upgrades for your Tektronix Phaser color printer as they become available To subscribe to this free service simply follow these steps 1 Point your browser to the Tektronix web site www tek com Color_Printers support subscribe html 2 Enter your email address and select your model of Phaser color printer from the pull down list 3 Click subscribe ...

Page 165: ...rLink Printer Management Software see Disabling protocols PhaserLink Printer Management Software on page 166 Send the appropriate PostScript utility file to the printer See the README files on the printer s CD ROM The PC README file is in the UTILS directory the Macintosh README file is in the Network Utilities folder The procedures given here for disabling protocols only apply to EtherTalk and To...

Page 166: ...button until Network Settings is highlighted Press Select 4 To disable EtherTalk orTokenTalk a Press the down arrow button until EtherTalk or TokenTalk is highlighted b Press Select until Off is displayed To return the printer to normal operation press the down arrow button until Exit is highlighted Press Select To disable other protocols continue with Step 5 5 To disable NetWare a Press the down ...

Page 167: ...ow button until Exit is highlighted Press Select Phaser 740 printer 1 Press Menu the front panel displays Help Pages 2 Enter the Network Settings menu by pressing or until the front panel displays Network Settings 3 Press Menu the front panel displays TCP IP 4 DisablingTCP IP a Press Menu the front panel displays Interface b Press Menu again to display the current status of the protocol Interface ...

Page 168: ... NetWare b Press Menu again the front panel displays Interface c Press Menu to display the current status of the protocol Interface Enabled or Interface Disabled The current status is marked with an asterisk in the upper right corner of the display d Press until the front panel displays Interface Disabled e Press OK to disable the protocol the front panel briefly displays Selected then it displays...

Page 169: ...row button until the front panel displays TCP IP b Press Menu the front panel displays Interface c Press Menu again to display the current status of the protocol On or Off The current status is marked with an asterisk in the upper right corner of the display d Press the right arrow button until the front panel displays Off e Press Select to disable the protocol the front panel briefly displays Sel...

Page 170: ...llow these steps a Press the right arrow button until the front panel displays HTTP b Press Menu to display the current status of the protocol On or Off The current status is marked with an asterisk in the upper right corner of the display c Press the right arrow button until the front panel displays Off d Press Select to disable the protocol the front panel briefly displays Selected then it displ...

Page 171: ... TokenTalk follow these steps a Press the front panel displays EtherTalk or TokenTalk b Press Menu the front panel displays the current status of the protocol Enabled or Disabled The current status is marked with an asterisk in the upper right corner of the display c Press until the front panel displays Disabled d Press OK to disable the protocol the front panel briefly displays Selected then it d...

Page 172: ...ress OK to disable the protocol the front panel briefly displays Selected then it displays HTTP 8 Return the printer to normal operation a Press Exit until the front panel displays Network Settings b Press Exit again If you have changed any parameters that require a printer reset to take effect you will be prompted to reset the printer If you press Reset the printer resets If you press Resume the ...

Page 173: ...ess the down arrow button until Printer Configuration is highlighted then press Select 2 With the Configuration menu displayed press and hold the left arrow button while holding down the left arrow button press Select then release both buttons Phaser 360 printer The printer allows a system administrator to lock the front panel menu by downloading a utility file In this protected mode you can print...

Page 174: ...isable the protocol select No 7 Click OK For more information on the PhaserShare Administrator see Chapter 5 PhaserShare Administrator Software for NetWare Networks Disabling protocols PhaserLink Printer Management Software 1 From the printer s home page click Configuration this displays the View and Configure Settings page 2 On the View and Configure Settings page click the link to the View and C...

Page 175: ...nditions not its factory default conditions The power on conditions include any custom changes made to the printer that are stored in the printer s non volatile memory and are therefore persistent across printer power cycles For example the printer s name is a power on condition that is not altered by resetting the printer Resetting the printer PhaserLink Printer Management Software 1 From the pri...

Page 176: ... 1 Locate the Apple Printer Utility which is included with your printer s network utilities software 2 Double click the Apple Printer Utility icon the Printer Selector window is displayed 3 Select the zone if applicable and the printer Click Open Printer a dialog box is displayed containing Printer Information and Printer Preferences 4 From the Utilities menu select Restart Printer ...

Page 177: ... Chapter 12 PhaserLink Printer Management Software The following table lists the supported FTP commands Supported FTP commands Request Description ABOR Abort previous command HELP Give help information MODE Specify data transfer mode NOTE With the PhaserShare FTP interface the only transfer mode is Stream NOOP Do nothing PASS Specify password PASV Get the server s IP address and port number PORT S...

Page 178: ...ify operating system of server TYPE Specify data transfer type NOTE With the PhaserShare FTP interface only ASCII Non printing and Image types are allowed the default is ASCII Non printing USER Specify user name Supported FTP commands cont d Request Description ...

Page 179: ...8 DNS printer configuration 74 UNIX host 83 DOS 10 E Early Token Release 18 email notification 130 email to Tektronix 138 enabling protocols 157 etc hosts file 85 etc printcap file 85 Ethernet adapters 11 cables 13 terminators 13 EtherTalk 25 troubleshooting 30 EuroHAL automated fax system 155 F Frame Routing Phaser 740 and 360 16 Frame Routing Phaser 780 17 front panel disabling protocols Phaser ...

Page 180: ...rLink software 129 IP addressing parameters 55 DHCP 66 general information on setting 57 setting from Phaser 360 front panel 63 setting from Phaser 740 front panel 58 setting from Phaser 780 front panel 60 setting from Phaser 840 front panel 57 setting using a PostScript utility file UNIX 71 setting using PhaserLink software 73 setting using RARP or BOOTP 65 J job accounting 127 PhaserLink Softwar...

Page 181: ...s dialog box 48 Select by 49 SNMP 81 Sort by 49 Speed 18 status icon 124 Status page 124 Syslog 79 T TCP IP extracting files from unix tar 52 host access 76 host configuration 83 IP addressing parameters 55 OS 2 Warp 95 printer configuration 55 printer status 79 troubleshooting 94 Windows 95 and Windows 98 117 Windows NT concepts 112 Windows NT procedures 99 technical support 153 terminators Ether...

Page 182: ...haser 840 front panel 134 specifying when reports are to be sent 137 specifying who receives reports 138 V View and Configure Information Forwarding page 126 W Windows 95 and Windows 98 117 Windows NT 99 network communication 112 network troubleshooting 113 Windows NT 3 x driver 109 Windows NT 4 0 driver on a Windows NT 3 51 server 104 Windows NT 4 0 driver on a Windows NT 4 0 server or workstatio...

Page 183: ......

Page 184: ...Printed on recycled paper 0 7 1 0 1 8 0 0 1 ...

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