Fault
Possible cause
Solution
PC cannot connect
to receiver;
Receiver cannot connect
to network
Wrong network settings
Check network settings
Network cable connected
wrongly
Check network connection
DVR recording no longer
possible
Selected
storage medium is full
Delete existing
recording(s)
Attach and configure
another storage medium
Cannot delete DVR
recordings
File system on storage
medium is
corrupt
Check storage medium
DVR recordings
not displayed
Selected storage medium is
not attached
Connect configured storage
medium
Modify setting for storage
medium
A second encrypted
channel cannot be played
The two selected
channels are not located
on the same transponder
Select two channels
that are located on the
same transponder
CI dual encryption
is not switched on
Switch on
CI dual encryption
The CI/CI+ module being
used is not "Dual
Decrypt" compatible
Use a "Dual Decrypt"
compatible
module
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