36
EN -
Malfunction
Cause
Remedy
The lid
21
will not
open.
There is still pressure in
the cooker.
Turn the steam release vent
22 to
Venting
and once the
steam has stopped coming out,
open the lid
21
.
The float valve
23
is in the
up position.
If you have released all the
steam pressure, use a pencil
or the handle of a wooden
utensil to push the float valve
23
down.
Steam is coming
out from the sides
of the lid
21
.
There is no sealing
ring
20
, or it has been
incorrectly installed.
Remove (if in place) the sealing
ring
20
and reinstall it.
The sealing ring
20
is
defective or dirty.
Clean the sealing ring
20
.
Check for damage. Replace if
necessary.
The lid
21
is not closed
properly.
Remove and reinstall the lid
21
.
Steam leaks from
the float valve
23
for longer than 2
minutes.
The float valve
23
is dirty.
Remove, clean and reinstall the
float valve
23
.
The float valve’s silicone
cap
23
is defective.
Replace the silicone cap on the
float valve
23
.
Float valve
23
does
not pop up.
There is insufficient water
or food in the inner pot
4
.
Add water.
A few cracking
sounds can be
heard when in use.
This is the sound of parts
adapting to the rise in
pressure and temperature.
It is normal. No action required.
The inner pot
4
bottom
is wet.
Make sure the bottom is dry
before use.
16.2 Error codes on the screen
Error Code
Cause
Solution
Err1
The thermostat is
malfunctioning.
Discontinue use and unplug the
appliance. Contact customer
service.
Err 2
The thermostat is
malfunctioning.
Discontinue use and unplug the
appliance. Contact customer
service.