Taylor K-8000, User Manual, Page: 89 / 100

6-5 TTi
®
Colorimeter User’s Manual
Part 6 Before You Call for Service
RETURN POLICY
Should your meter display an Error Code message directing you to “Contact Tech Support,” or you have any
other concerns about the device, please contact Taylor’s customer service group at 800 -TEST KIT (837-8548).
A representative will work with you to determine whether it is appropriate to return the Colorimeter for
servicing. Please be prepared to supply the Colorimeter serial number (S/N), found on the product label on the
bottom of the meter, and proof of purchase. (You may have attached your proof of purchase to the Quick-Start
Guide and filed it for future reference, as suggested in the guide.) Should a return be necessary, a Return
Authorization number and shipping label will be provided. You are responsible for insuring the unit and
shipping it by a traceable means back to Taylor.