Taylor K-8000, User Manual, Page: 87 / 100

6-3 TTi
®
Colorimeter User’s Manual
Part 6 Before You Call for Service
ERROR CODES
Error codes are displayed when the instrument detects misuse or failure of software, hardware, or batteries.
When an Error Code message is displayed, use the table below to determine the likely cause and user action.
DO NOT attempt to service the instrument yourself, other than the User Action described in the table.
There are no user-serviceable parts other than the batteries. Any attempt to open the instrument will void the
warranty.
To contact Tech Support, call
800 -837-8548 between 8:00 a.m.–4:45 p.m. (Eastern Time), Monday through
Friday, except major holidays.
Display Message Likely Cause User Action
Error: 001
420 nm error.
See
User’s Manual.
Obstruction in the sample cell compartment
during initialization.
420 nm LED or detector error. Check for a sample cell or foreign object in
the sample cell compartment. Remove; then
restart device.
Press any key to override and allow testing at
other wavelengths.
Contact Tech Support if necessary.
Error: 002
470 nm error.
See
User’s Manual.
Obstruction in the sample cell compartment
during initialization.
470 nm LED or detector error. Check for a sample cell or foreign object in
the sample cell compartment. Remove; then
restart device.
Press any key to override and allow testing at
other wavelengths.
Contact Tech Support if necessary.
Error: 003
520 nm error.
See
User’s Manual.
Obstruction in the sample cell compartment
during initialization.
520 nm LED or detector error. Check for a sample cell or foreign object in
the sample cell compartment. Remove; then
restart device.
Press any key to override and allow testing at
other wavelengths.
Contact Tech Support if necessary.
Error: 004
570 nm error.
User’s Manual.
Obstruction in the sample cell compartment
during initialization.
570 nm LED or detector error. Check for a sample cell or foreign object in
the sample cell compartment. Remove; then
restart device.
Press any key to override and allow testing at
other wavelengths.
Contact Tech Support if necessary.
Error: 005
620 nm error.
See
User’s Manual.
Obstruction in the sample cell compartment
during initialization.
620 nm LED or detector error. Check for a sample cell or foreign object in
the sample cell compartment. Remove; then
restart device.
Press any key to override and allow testing at
other wavelengths.
Contact Tech Support if necessary.
Error: 006
660 nm error.
See
User’s Manual.
Obstruction in the sample cell compartment
during initialization.
660 nm LED or detector error. Check for a sample cell or foreign object in
the sample cell compartment. Remove; then
restart device.
Press any key to override and allow testing at
other wavelengths.
Contact Tech Support if necessary.