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6-4
TTi
®
Colorimeter User’s Manual
Part 6
Before You Call for Service
Display Message
Likely Cause
User Action
Error: 007
System error.
Contact Tech Support.
Hardware or software malfunction.
Turn off device.
Contact Tech Support.
Error: 008
Replace batteries or check
power supply.
See
User’s Manual.
Low power supply.
As applicable, replace batteries or check the
AC power adapter or USB cable for faulty
connection or function.
Contact Tech Support if problem persists.
Error: 009
System error.
Contact Tech Support.
Hardware malfunction.
Turn off device.
Contact Tech Support.
Error: 010
System error.
Contact Tech Support.
Hardware or software malfunction.
Turn off device.
Contact Tech Support.
Error: 011
System error.
Contact Tech Support.
Memory failure.
Turn off device.
Contact Tech Support.
Error: 012
Check USB cable &
connections.
See
User’s Manual.
USB communication failure.
Check USB cable for damage. Verify that the
USB cable connections to the device and
computer are secure.
(NOTE: Problem may be computer-related.)
Contact Tech Support if problem persists.
Error: 013
Replace batteries or check
power supply.
See
User’s Manual.
Low power supply.
As applicable, replace batteries or check the
AC power adapter or USB cable for faulty
connection or function.
Contact Tech Support if problem persists.
Error: 015
Procedure or System error.
Contact Tech Support.
Sample cell may have been inserted or re-
moved from sample cell compartment during
the measurement process.
or
Hardware malfunction.
Retest. Make sure sample cell is properly
aligned in the sample cell compartment before
pressing ZERO or READ. Wait until result is
displayed before removing sample cell.
Turn off device and contact Tech Support if
problem persists
Error: 016
System error.
Contact Tech Support.
Hardware malfunction.
Turn off device.
Contact Tech Support.
Error: 017
Invalid date.
See
User’s Manual.
Invalid date entered.
Enter correct date under MAIN MENU/
SETTINGS/SET DATE.
Contact Tech Support if problem persists.
Error: 018
Replace batteries or check
power supply.
See
User’s Manual.
Low power supply.
As applicable, replace batteries or check the
AC power adapter or USB cable for faulty
connection or function.
Contact Tech Support if problem persists.
Summary of Contents for K-8000
Page 2: ......
Page 3: ...TTi Colorimeter Series User s Manual...
Page 4: ......
Page 10: ...1...
Page 11: ...1 1 TTi Colorimeter User s Manual Part 1 General Information 1 Part 1 General Information...
Page 12: ......
Page 19: ...2 1 TTi Colorimeter User s Manual Part 2 Testing Primer 2 Part 2 Testing Primer...
Page 20: ......
Page 27: ...3 1 TTi Colorimeter User s Manual Part 3 Colorimeter Operation 3 Part 3 Colorimeter Operation...
Page 28: ......
Page 75: ...4 1 TTi Colorimeter User s Manual Part 4 Using the PC App 4 Part 4 Using the PC App...
Page 76: ......
Page 81: ...5 1 TTi Colorimeter User s Manual Part 5 Maintenance 5 Part 5 Maintenance...
Page 82: ......
Page 86: ......
Page 90: ......
Page 92: ......
Page 95: ...8 1 TTi Colorimeter User s Manual Part 8 Compliance Synopsis 8 Part 8 Compliance Synopsis...
Page 96: ......
Page 99: ......
Page 100: ...Part 5547...